2/10 - 너무 별로예요
Samantha
아이를 동반한 가족 여행, 출장 여행
2024년 6월 7일
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Where to start upon arrival had to wait 30 to 45 minutes to check in employee had daughter behind the counter unprofessional. When I got to my room, the room had clear damage. Windows were open screen was damaged. It sounded like someone was opening my door or attempting to open my door most of the night. When we went down for swimming, the hot tub was not working was not told this upon check-in. The next morning when we went for breakfast, the breakfast option was too cereal, options and limited baked goods. Upon check out was refunded my hundred dollar deposit on my card. However, was charged the hundred dollars two days later. When I tried to call to talk to the hotel, I was hung up on.