외관

하얏트 플레이스 미니애폴리스 다운타운 여행 후기

3 out of 5
하얏트 플레이스 미니애폴리스 다운타운
425 South 7th Street, Minneapolis, MN

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1572개 이용 후기 중 858개" "
평점 8 - 좋아요. 1572개 이용 후기 중 396개" "
평점 6 - 괜찮아요. 1572개 이용 후기 중 153개" "
평점 4 - 별로예요. 1572개 이용 후기 중 82개" "
평점 2 - 너무 별로예요. 1572개 이용 후기 중 83개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Buseung

출장 여행
별로예요: 청결 상태
2023년 9월에 5박 숙박함
답변 제공: Customer Service 님, 2023년 9월 25일
Buseung, thank you for choosing to stay at Hyatt Place Minneapolis/Downtown and taking the time to rate us. We're pleased you seemed to enjoy your experience and we hope to improve your next stay with us to a perfect scoring experience. Looking forward to welcoming you back.

8/10 - 좋아요

WONHYOUNG

2023년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 5월 24일
Thank you for taking the time to share your review with us, Wonhyoung!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Hyatt Place Minneapolis/Downtown.

8/10 - 좋아요

Marco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 23일
Marco, thank you for your feedback. The team at Hyatt Place Minneapolis/Downtown is delighted to know that you had a pleasant stay. We're looking forward to welcoming you back in the future!

10/10 - 훌륭해요

Jarullah

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet and clean place. The staff and management were great and helpful.
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 21일
Jarullah, thank you for your wonderful feedback! The entire team at Hyatt Place Minneapolis/Downtown is delighted to hear that you enjoyed a peaceful and clean environment. It is especially rewarding to know our team members left a positive impression. We're looking forward to welcoming you back!

10/10 - 훌륭해요

Janice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 18일
Janice, thank you for your feedback! We're delighted you had a wonderful experience at Hyatt Place Minneapolis/Downtown. Our team looks forward to welcoming you back soon.

8/10 - 좋아요

Heather

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a convenient location to stay with easy access to a variety of entertainment venues.
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 17일
Heather, thank you for your positive feedback! We're pleased that you found the location of Hyatt Place Minneapolis/Downtown convenient and enjoyed the easy access to entertainment venues. We hope to welcome you back soon!

10/10 - 훌륭해요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 18일
Melanie, thank you for your fantastic rating! The team at Hyatt Place Minneapolis/Downtown is thrilled that you had an excellent stay. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Dawn

Friendly staff. Great suite. Love the breakfast selection .
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 16일
Dawn, thank you for your wonderful feedback! The team members at Hyatt Place Minneapolis/Downtown are thrilled you enjoyed the suite and breakfast selection. We're looking forward to welcoming you back.

6/10 - 괜찮아요

Cassandra

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
We were not very happy that when we arrived the pool and hot tub were not in working order. I picked this hotel specifically because they had a pool and could have stayed at a cheaper hotel without a pool. I received an email from the hotel 1-2 days prior stating they were in working order and no further updates were given. The menu was limited as well for on site dining. Have stayed here before and had much better experiences previously.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 16일
Cassandra, thank you for taking the time to share your experience. It's disappointing to hear that the amenities did not meet your expectations this time, especially after positive stays in the past. Your feedback on both the pool and the onsite dining menu is very valuable and will be considered for future improvements. We hope to have the opportunity to provide you with a better experience during your next visit.

8/10 - 좋아요

kirk

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice walk to US BANK STADIUM!!!
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 15일
Kirk,Thank you for sharing your experience! The team at Hyatt Place Minneapolis/Downtown is thrilled to hear you enjoyed the convenient walk to US Bank Stadium. We hope to welcome you back for another great stay soon!

10/10 - 훌륭해요

Zaiden

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 15일
Thanks for the outstanding rating, Zaiden!We're delighted your time at Hyatt Place Minneapolis/Downtown was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 - 훌륭해요

Kayla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’ve stayed at this hotel multiple times. Love the spacious rooms and lobby area. Super clean. Also appreciate the noon check out.
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 12일
Kayla, it's fantastic to hear that you've enjoyed your multiple stays at the Hyatt Place Minneapolis/Downtown. We're delighted that our ample rooms, welcoming lobby, immaculate cleanliness, and flexible check-out time meet your needs. We look forward to your continued visits to our hotel.

8/10 - 좋아요

Wendy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and big rooms, good breakfast and convenient parking lot
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 12일
Wendy, we're thrilled to know you found the spaciousness of our rooms and the convenience of our parking at Hyatt Place Minneapolis/Downtown quite satisfying. It's also great to hear you enjoyed the breakfast. We're eager to host you again and aim to earn that fifth star.

10/10 - 훌륭해요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The parking situation is very confusing for this hotel. However, I appreciated them letting me check in early and check out late.
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 8일
Ashley, thank you for sharing your feedback. We understand that our parking arrangement may be a bit different, and we appreciate your understanding. It's great to hear that you valued the flexibility of Hyatt Place Minneapolis/Downtown with your check-in and check-out times. Looking forward for your next visit, where we aim to make it even better.

10/10 - 훌륭해요

sunwb

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good!
2024년 4월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 5월 6일
Sunwb, thank you for taking a moment to recount your experience at Hyatt Place Minneapolis/Downtown. We're delighted to hear your stay was positive. We hope to welcome you back next time you're in Minneapolis.

10/10 - 훌륭해요

Crystal

연인과의 여행
Very clean and friendly
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 6일
Crystal, thank you for taking the time to review your stay at Hyatt Place Minneapolis/Downtown. It's wonderful to hear that you found the premises to be immaculate and our team members welcoming. We eagerly look forward to your return visit.

10/10 - 훌륭해요

Austin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I don’t get to travel often, but this was definitely the nicest hotel I’ve stayed in! Great place to be if you’re seeing a show or a game
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 4일
Austin, thank you for your high praise! We're thrilled to hear Hyatt Place Minneapolis/Downtown was the nicest place you've stayed in. It's our pleasure to be a preferred choice for those visiting for a show or game. We eagerly anticipate your next journey with us. Safe travels until then.

10/10 - 훌륭해요

Alyssa

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was good evening
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 2일
Alyssa, it's great to hear you had a pleasant experience at Hyatt Place Minneapolis/Downtown. Our team is delighted to know that your evening was to your satisfaction. We appreciate your valuable feedback and look forward to welcoming you back in the future.

8/10 - 좋아요

Steph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel property and staff were both fantastic. We stayed there for a concert at The Target Center. We loved the close proximity to the venue and being able to walk. Note that the parking ramp is extremely tight to get in and out of. Plenty of spots and room once you get down there though.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 1일
Steph, it's wonderful to hear you found our location at Hyatt Place Minneapolis/Downtown ideal for your concert visit to The Target Center. We're heartened to know you appreciated our fantastic property and team members. We've made note of your feedback regarding the tight parking ramp, always aiming to improve on our guests' experiences. We hope your travels bring you back our way again soon.

8/10 - 좋아요

Dani 님, Sioux Falls

가족 여행
I wish we had been told the pool was undergoing maintenance. We have children who wanted to swim and we would have picked another hotel
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 27일
Dani, thank you for taking the time to provide feedback. It is regrettable that certain elements marred your family’s stay, especially regarding the temporary unavailability of our pool features. We always aim to communicate any changes like this in advance and apologize if this was not fully communicated to you. We value your comments and hope this isolated circumstance will not deter you from choosing to stay with us in the future. We'd love to welcome your family back when all of our amenities, including the pool, are fully operational.

4/10 - 별로예요

Brooke

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was extremely disappointed to find out the pool was closed, we were not told upon checking in at the hotel that the pool was closed for the price of the hotel we would have gone somewhere else it’s a very important amenity to us and the front desk lady seemed extremely uncaring. The only highlight of our visit was our male bartender at 3pm and later on Wednesday April 24th he was absolutely great.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 27일
Brooke, we apologize that you were not satisfied with your recent stay due to the unexpected closure of the pool, an amenity we understand is important to you. We'll certainly pass your comments onto our front office colleagues for better communication in the future. However, it's delightful to know that our bartender provided a memorable experience for you. We're eager to have another opportunity to impress you if you choose to visit us again.

2/10 - 너무 별로예요

Lonna

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Id prefer an actually listed amout for additional charges.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 25일
Lonna, we appreciate you sharing your feedback. We understand the need for full transparency regarding any extra charges. We strive to ensure that all financial details are clearly communicated and will continuously work on improving this aspect. We hope there will be an opportunity to serve you better in the future.

10/10 - 훌륭해요

Theresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 25일
Theresa, thank you for sharing your high rating of Hyatt Place Minneapolis/Downtown. We believe such feedback inspires our team and acknowledges their effort to offer exceptional experiences. We sincerely appreciate your support and anticipate your return for another pleasant visit.

10/10 - 훌륭해요

Aumarri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 25일
Aumarri, your high rating for Hyatt Place Minneapolis/Downtown truly warms our hearts. It brings us joy to know that your stay was delightful. We're eagerly looking forward to your return, for more memorable experiences.

8/10 - 좋아요

Adrian

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I would stay here again if need to. Rooms are relatively big and comfortable
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 23일
Adrian, it's great to know that you appreciated the spacious and comfortable rooms at Hyatt Place Minneapolis/Downtown. We eagerly anticipate your return.

6/10 - 괜찮아요

MATTHEW

좋아요: 직원 및 서비스
Early check-in fee, 30$ parking, nothing impressive
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 22일
Matthew, the team at the downtown Minneapolis hotel appreciates your feedback. Valet service and premium early check-in are amenities provided with convenience in mind, understanding, however, that the value may vary for each guest. Regarding your comment about the general impact of your visit, your perspective is important to us and we're always working to enhance our guest experience. We hope you'll consider us during your future travels.

10/10 - 훌륭해요

karla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 23일
Karla, it's wonderful to know that you had a superb experience at Hyatt Place Minneapolis/Downtown. We appreciate the perfect rating and hope you'll visit us again in the future.

10/10 - 훌륭해요

edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good property and close proximity to rail and convention center along with other sites
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 20일
Edward, we are delighted that your stay at Hyatt Place Minneapolis/Downtown perfectly combined convenient accessibility with satisfying experiences. We trust the closeness to the rail and convention center enhanced your trip. Your compliment is much appreciated, and we look forward to hosting you again in the future.

8/10 - 좋아요

Karin

단체 여행
좋아요: 숙박 시설 상태 및 시설
Very nice spacious room and the beautiful view from level 6
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 18일
Karin, thank you for sharing your lovely experience at the Hyatt Place Minneapolis/Downtown. We're delighted you were pleased with your spacious room and the breathtaking view from level 6. Your feedback helps us maintain our high standard of service. We eagerly anticipate welcoming you back on your next visit.

10/10 - 훌륭해요

Pa Kou

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Pa Kou, it's wonderful to hear you appreciated the serene atmosphere at Hyatt Place Minneapolis/Downtown. We hope to welcome you back soon and continue providing a well-rested stay. Safe travels!

10/10 - 훌륭해요

Cathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the free breakfast, excellent! We enjoyed walking on the connected skywalks and browsing shops and eateries.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
Cathy, thank you for sharing your wonderful experience at Hyatt Place Minneapolis/Downtown. We're thrilled to hear that our complimentary breakfast exceeded your expectations. It's great that you were able to explore the skywalks and nearby shops and eateries. We hope to see you again in the future.

10/10 - 훌륭해요

Musibau

2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 4일
Musibau, it's wonderful to hear that you enjoyed your stay at Hyatt Place Minneapolis/Downtown. Your high rating is a testament to our commitment to providing an exceptional stay for our guests. We hope to have the opportunity to welcome you back in the near future.

10/10 - 훌륭해요

Joseph

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
Thanks for sharing the excellent review with us, Joseph!We're so glad that you had an exceptional experience at Hyatt Place Minneapolis/Downtown from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We look forward to welcoming you back again soon!Thank you again for taking the time to leave your feedback!

6/10 - 괜찮아요

Licida

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
There were these teenage boys playing with a basketball in the pool area and throwing it really hard, almost hit my daughter! Then later the kept running around in the hauls throwing candy. They kept running until 1am. Overall service was amazing, just that those teenage boys ruined the experience.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
Licida, it's regrettable that disturbances in the pool area and hallways impacted your stay. Guest comfort is a top priority and we'll work to manage situations like this more effectively in the future. On a positive note, we're glad that you were satisfied with the service received. We hope you'll give us a second chance to deliver a more serene and enjoyable stay in the future.

10/10 - 훌륭해요

Kirsten

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am presenting at the Minneapolis Club tomorrow and attended another conference today. I am tired, and hungry with hours of work ahead of me. This is the perfect experience. The staff is excellent, they helped me print materials, they had a delicious salad, hummus, guac, and I could eat good food in my room, get my projects, updated, listening to a show. The VIEW in amazing, it's walkable to restaurants, parks, bars and shops.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
Kirsten, it's delightful to hear that you had such a fulfilling experience at Hyatt Place Minneapolis/Downtown. Our team members are indeed committed to providing assistance wherever needed, like helping print materials. We're glad you enjoyed the convenience of in-room dining and that our culinary offerings met your expectations. Your compliments about our commanding city view and proximity to local attractions are also greatly appreciated. It sounds like our hotel served as the perfect backdrop for your busy schedule. We hope to have the honor of welcoming you back in the future.

8/10 - 좋아요

Wayne

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Good place to stay right downtown. No operating restaurant in the building though and showers did not always have hot water.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
Wayne, thank you for sharing your feedback. It's delightful to know that you appreciated Hyatt Place Minneapolis/Downtown's prime location. While it seems there were a couple of areas you found less satisfactory, rest assured these aspects are currently under review. We aim for a seamless experience for all our guests and hope to offer you a more satisfying stay in the future.

8/10 - 좋아요

Daniel

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
Daniel, thank you for taking the time to rate Hyatt Place Minneapolis/Downtown. We're thrilled that you had a pleasant visit and appreciate your feedback, which helps us continually refine our guests' experience. We hope to welcome you back soon for an even better stay next time!

10/10 - 훌륭해요

Mindy

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 29일
Thank you for the 5/5 rating, Mindy!It's excellent you enjoyed your time at Hyatt Place Minneapolis/Downtown so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

6/10 - 괜찮아요

Kellie

가족 여행
Location was good but room was not the cleanest. Hole in blankets and stained bedding and dirty bathroom. Will not stay again.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Kellie, it's regrettable to hear of the issues you experienced pertaining to cleanliness during your stay. Maintaining high standards of hygiene is one of our top priorities, so we're saddened that this was not your experience. Rest assured, we're taking your feedback into consideration, and improvement opportunities related to cleanliness are being pursued diligently. We hope you reconsider and allow us to serve you better in the future.

10/10 - 훌륭해요

Jen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entrance is a little tricky, but once you get inside the hotel it’s very easy to navigate. The rooms are clean and spacious. The staff is very friendly and helpful. The pool is really great and very few other people used it while we stayed here. The real selling point is the breakfast. It’s a real breakfast with real eggs, sausage, French toast or waffles, fresh fruit, oatmeal, yogurt, and toast. There’s also a variety of juices and good coffee. The convenience of having this great breakfast in the lobby makes staying here absolutely worth it.
답변 제공: Customer Service 님, 2024년 4월 9일
Jen, it's wonderful to hear that your stay at Hyatt Place Minneapolis/Downtown was enjoyable. We're thrilled you found our venue easy to navigate, enjoyed our spotless and roomy suites, and appreciated our caring team members. It seems our pool provided a tranquil escape and our hearty breakfast was indeed a highlight of your stay. We truly look forward to creating more memorable experiences for you during your next visit.

10/10 - 훌륭해요

nicole 님, Waukesha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The beds were comfortable and breakfast was great. So convenient and enjoyed the hot items.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Nicole, it's delightful to know that you enjoyed your stay at the Hyatt Place Minneapolis/Downtown. We're glad that the beds provided comfort and that you appreciated our substantial breakfast spread with hot items. We strive to offer convenience and satisfaction to our guests. We hope to welcome you back soon for another wonderful stay!

10/10 - 훌륭해요

Sophia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Sophia, thank you for choosing Hyatt Place Minneapolis/Downtown and leaving us such a fantastic rating on Expedia. We're thrilled to see our efforts to ensure a wonderful stay has resonated with you. We eagerly look forward to your next visit!

10/10 - 훌륭해요

Azael

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
Azael, thank you for taking the time to leave a comment. We're pleased to know that you enjoyed your stay at Hyatt Place Minneapolis/Downtown. It's always wonderful to realize that our guests consider us a good choice. We hope you'll visit us again soon.

2/10 - 너무 별로예요

Jeremy

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
Paper thin walls, could easily hear other guests in their bathroom, as well as behind the headboard of shared wall in sleeping area. Noisy guests all night long. Staff told me next time to call Security. Lots of outside noises especially during the night; police sirens and ambulance as property is very close to Hennepin Healthcare Hospital/ER.
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 6일
Jeremy, we regret to hear about the disturbance you encountered during your stay. We understand that peace and quiet is important when choosing a booking location and we apologize that your experience did not reflect this. It's our standard protocol for any noise complaints to direct the guests to contact our security team. We also acknowledge your note about external noise, an aspect we unfortunately don't have direct control over considering our proximity to essential services. We hope you'll give us another opportunity to offer a more serene and comfortable experience.

10/10 - 훌륭해요

page

2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 24일
Page, we're thrilled to know that you had an outstanding stay at the Hyatt Place Minneapolis/Downtown. We appreciate your high rating and we're looking forward to welcoming you back for another pleasant experience.

8/10 - 좋아요

Marlana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 3일
Marlana, thank you for providing your feedback. Your perspective is instrumental in helping Hyatt Place Minneapolis/Downtown constantly improve. Our dedicated team comes in every day hoping to exceed guest expectations. Therefore, it’s highly encouraging for them to receive positive ratings like yours. We are eager to welcome you back soon for another pleasurable stay.

10/10 - 훌륭해요

Michael

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 22일
Thank you for taking the time to leave this wonderful rating, Michael! We hope to see you again soon at Hyatt Place Minneapolis/Downtown so we can share yet another amazing experience!

8/10 - 좋아요

Chandini

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 3일
Chandini, it's great to hear you had a pleasant stay at the Hyatt Place Minneapolis/Downtown. We always aim to provide an enjoyable experience for our guests and it seems we hit the mark for you. We look forward to welcoming you back soon!

8/10 - 좋아요

Liezette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like how quiet the place is even though there's a lot of people who booked that day. I love their options on breakfast buffet. I don't like how limited their menus at Starbucks
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
Liezette, thank you for sharing your feedback. We're pleased to learn you appreciated the calm ambiance at Hyatt Place Minneapolis/Downtown despite the high occupancy. It's great to hear our breakfast buffet was to your liking. Regarding our offering at Starbucks, we constantly strive to provide a variety of options and will definitely consider your comments as we work on enhancing our menu choices. Looking forward to seeing you again on your future visits.

6/10 - 괜찮아요

Adetayo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pricing of the parking was a surprise. These changes the total cost of stay. Also the parking area is small and many cars end up getting scrapped or scratched.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Adetayo, thank you for sharing your experience regarding the parking situation. We understand that unexpected costs can be inconvenient. Equally, having a small parking area is understandably not ideal. Rest assured, we take your feedback seriously and will strive for improvements. We hope for another opportunity to serve you better in the future.