2/10 - 너무 별로예요
Anne Marie
연인과의 여행
2024년 5월 10일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
BEWARE!!!!!!!!!!
DO NOT ATTEMPT TO STAY HERE.
We had a reservation to stay at this property last weekend, on our wedding night. The hotel is supposed to send information in advance on how to access the room, which they did not do. I called the number they provided multiple times, emailed, and sent text messages without response. I called Expedia, and multiple parties tried to contact the hotel, also without a response. I had to rebook a hotel from my car in a wedding dress so we had somewhere to stay. The Expedia agent promised that we would not be charged for the stay, and guess what? We were charged for the hotel which could not be accessed. This entire process has been incredibly stressful and we have not been refunded.
Anne Marie
2024년 5월에 1박 숙박함