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“Classic historical hotel. Recommend staying in the garden area in spring. Very nice staff. Adorable cat Annabelle greets you in the lobby. Safe location. Bed was very comfortable. ”

“Clean room and friendly staff ”

“Clean room, friendly staff. Delicious options for breakfast. Great location for walking to restaurants.”

“Not clean. In the middle of the night all the plumbing sounded.”

“Beautiful location. Great staff. Wonderful food. Best coffee I have ever had. ”

“Property was clean and had comfortable beds”

“hair on bathroom floor, comforter seemed ancient, room in poor condition, no bottled water in the room, desk broken.”

“The hallways smelled the water in the tub black stuff came out the front desk gave someone my room when it was still being occupied by me rooms was just okay ”

“Mediocre for price ”

“Clean room, very kind staff. AC and plumbing wet”

“We were very comfortable at this hotel and we enjoyed the breakfast and coffee. ”

“Déçu pas beaucoup de variété pour le déjeuner mais le reste tout etait excellent ”

“Friendly and professional employees ”

“Clean, classy and safe area”

“Bath room wasn't as clean as it should be for 218 a nite. The baseboards need to be cleaned . The handles on the drawers in bathroom are rusted . The light fixtures are rusted . The stuff was amazing and the bed was really comfortable. They hallways and stairwell could use a good cleaning the carpets need to be cleaned too . ”

“Easy parking and access to the hotel. Recommend encouraging the staff to say a simple hello or good morning. It would reflect well on customer service. It is apparent that the hotel is under new management or there is a new general manager who has a focus on customer service.”

“Over booked rooms and expected customers to be satisfied with roll out beds due to their mismanagement.”

“Clean room, friendly staffs, and very convenient location to the Richmond airport.”

“Good”