I had made a reservation for an ocean view room; however, upon arriving at the property and opening the curtains, I was disappointed to find that my view was obstructed by surrounding buildings. Additionally, I had been informed of a lobster dinner event scheduled for that evening, with a price tag of $90 per person. It's worth noting that I had originally booked an all-inclusive resort package.
Furthermore, I observed unsightly wet stains on the headboard of my bed. Consequently, I requested a room change to one that corresponded to the category I had initially reserved and paid for. Regrettably, I was informed that there were no available rooms meeting my booking criteria, and the staff's attitude was less than accommodating.
In my attempt to address these issues, I reached out to Travelocity for assistance. Regrettably, they conveyed their inability to help me secure a refund or resolution for the situation. In light of these ongoing concerns and the dissatisfaction I experienced, I made the decision to check out of the property and relocate to Secrets. This choice resulted in a financial loss of $3,300.
I trust that this comprehensive account provides you with a clear understanding of the circumstances surrounding my stay.