숙박 시설 내 편의 시설/서비스

베스트 웨스턴 마리나 스테이트 비치 여행 후기

3 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 353개" "
평점 8 - 좋아요. 1001개 이용 후기 중 319개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 187개" "
평점 4 - 별로예요. 1001개 이용 후기 중 85개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 57개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Suk-Hyung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행 하루밤. 좋았어요.
전경
숙소 앞 해안까지 길
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 8일
Hello Suk-Hyung, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

10/10 - 훌륭해요

juan

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good location !! Breakfast was amazing… and we got to walk to the dunes!! The garden was well kept !
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello juan,We are delighted to hear that you enjoyed our convenient location, delicious breakfast, and well-maintained garden during your stay. It's great to know you had the opportunity to explore the dunes on foot. Thank you for your positive feedback, and we hope to welcome you back in the future for another enjoyable stay.

6/10 - 괜찮아요

Angela

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Angela,We appreciate you choosing our hotel for your stay. If you have any additional feedback to share about your experience, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for an even better stay.

6/10 - 괜찮아요

Shannon

가족 여행
좋아요: 직원 및 서비스
I gave three stars because the hotel itself was dirty and not properly stocked with essential items. There was dirt around the bed and mold in the shower. There were also no towels left in the hotel room only face towels. When I asked for A towel it seemed as though there were none around the staff had to run around and find someone with a clean towel.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Shannon, Thank you for sharing your feedback with us. We take all comments seriously and will address your concerns with the housekeeping team to ensure a higher standard of cleanliness going forward. We appreciate you bringing this to our attention so we can continue to improve our services for all guests.

8/10 - 좋아요

WEI

性价比很高的酒店
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello WEI,我们很高兴您觉得我们的酒店性价比很高。希望您下次再选择我们,体验更多愉快的时光。祝您旅途愉快!

10/10 - 훌륭해요

Ryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was very easy. The staff were all very helpful and friendly. The room was clean, but the bathroom is very small. It appears to be fairly old and recently "updated". Overall, we were happy with what we got for the price.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 3일
Hello Ryan, We appreciate your positive feedback on our easy check-in process and friendly staff. It's great to hear that you found your room clean and that you felt it offered good value for the price. We will take note of your comments about the bathroom size for future improvements. Your satisfaction is important to us, and we hope to welcome you back again soon.

10/10 - 훌륭해요

Guihan

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Guihan,We are delighted to hear that you had a wonderful stay with us! If you have any further feedback to share, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another fantastic experience!

4/10 - 별로예요

J

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
So I had booked two rooms for March 23… When checking in for room 119 for my sister we had to wait hour and half for us to check in..with us there were other five people waiting to be helped as there was no one at the front desk…I have spoke to manager Jay Patel and had requested full refund for both the rooms…119 and 121. He said he will do whatever he can. This has never happened to before. The cocking on the shower is all broken and brought it to management attention. Please I need full refund on both the rooms that I booked thru Expedia. Thanks Jayana Mulukala
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello J,We apologize for the inconvenience you experienced during your stay. Rest assured, your feedback about the service and maintenance issues has been forwarded to the relevant departments for review. For any further assistance regarding your refund request, please reach out to our management team directly. We appreciate your understanding and look forward to addressing your concerns promptly.

10/10 - 훌륭해요

Frederick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
nice breakfast staff, great price
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Frederick,We're pleased to hear you enjoyed the service of our breakfast staff and found our rates to be competitive. Your feedback is appreciated as we strive to provide excellent value to all our guests. Thank you for choosing to stay with us.

2/10 - 너무 별로예요

Dronneil

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Dronneil,We're sorry to hear you didn't fully enjoy your stay with us. Please feel free to contact us directly to discuss any concerns you may have, so we can address them accordingly. We value your input and strive to provide a positive experience for all our guests.

8/10 - 좋아요

Gordon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
There was quite a bit of trash in the courtyard that remained more than a day. Seemed to "cheapen" the otherwise clean facility.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Gordon,We appreciate your feedback regarding the courtyard cleanliness. Our team will address this matter promptly to ensure a consistently pleasant environment for our guests. Thank you for bringing this to our attention.

8/10 - 좋아요

Veronica 님, Rosignano Marittimo LI

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Everything was fine except for the missing towels in the room
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 20일
Hello Veronica,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by the missing towels in your room and have passed this information along to our housekeeping team for review and improvement. Your input helps us to enhance the guest experience for all future visitors.

2/10 - 너무 별로예요

Nathan

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was an ant in my bed, and the bathroom showerhead was broken and coming out of the wall.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Nathan, We are sorry to hear about your experience. Your feedback is important to us, and we will address these issues to ensure a better stay for our future guests.

8/10 - 좋아요

alfonso 님, Winton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Next to the ocean and there is store and restaurants nearby
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello alfonso,We're glad you enjoyed the hotel's convenient location near the ocean and close to local amenities. Your feedback is appreciated as it helps us continue to improve our guests' experience. If you have any further comments or suggestions, please feel free to reach out to our management team.

8/10 - 좋아요

Adrienne

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Nice renovation, soft beds and good power options. Very little clothes storage, heater sounded like a ufo landing and bathroom so small you could barely move. Still, comfortable for a few days with good space.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Adrienne,Thank you for sharing your feedback with us. We're delighted that you appreciated our recent renovations, comfortable beds, and convenient power options. While we're glad you found the space comfortable overall, we apologize for any inconvenience caused by the limited clothes storage, heater noise, and bathroom size. We appreciate your valuable input as we strive to improve our guests' experiences.

10/10 - 훌륭해요

Maureen

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didnt really walk around. Was in room after dark and it was raining, but accommodations were great. Would stay here again. Staff person was very nice.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Maureen,We are delighted to hear that you found our accommodations great and that you had a pleasant interaction with our staff member. Should you return to the area, we would be honored to welcome you back for another stay. Please feel free to reach out to management directly with any further feedback you may have.

10/10 - 훌륭해요

Fehmi 님, Phoenix

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet, reasonable price
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Fehmi,We're delighted to hear that you found our hotel clean, quiet, and reasonably priced. Your feedback is greatly appreciated! We hope to welcome you back in the future for another enjoyable stay.

6/10 - 괜찮아요

Kenya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Kenya,We appreciate you choosing to stay with us. Please don't hesitate to contact us directly with any feedback you may have from your recent visit, so we can ensure we meet all of our guests' expectations.

8/10 - 좋아요

Roman

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Roman, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 - 훌륭해요

Ruth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shelley smiled & gave me a kind welcome when I entered the office. A smile goes a long way with your customer's! Thanks also to Mr. GIni for his assistance. I'll recommend you to others.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello Ruth,Thank you for your kind words about our team members, Shelley and Mr. Gini! We truly appreciate your recommendation and are delighted to have provided you with a warm welcome. If you have any further feedback or need assistance in the future, please don't hesitate to reach out to us directly.

2/10 - 너무 별로예요

Gabriel

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don't stay here...you're welcome lol
Horrible. Had to get 3 different rooms until a shower worked. Not to mention all at 5am after I got off work...
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Gabriel,We apologize for the inconvenience you experienced during your stay. We understand the importance of a functioning shower and are sorry for the inconvenience of having to switch rooms. We appreciate your patience and understanding.

10/10 - 훌륭해요

Mario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Mario,Thank you for staying with us and giving us a perfect rating! We are delighted to hear that you had a great experience at our hotel. If there is anything else we can assist you with, please don't hesitate to reach out to us. We hope to have the opportunity to welcome you back again in the future.

10/10 - 훌륭해요

Madeline

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Madeline,We are thrilled to hear that you had a wonderful stay at our hotel! We truly appreciate your kind words and are glad that our services met your expectations. Should you have any future travel plans, we would be honored to welcome you back for another exceptional experience.

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Barbara,Thank you for choosing our hotel for your stay! We are delighted to hear that you had such a wonderful experience. Our team works hard to ensure that every guest has a memorable stay and we are glad that we achieved this with you. We look forward to welcoming you back in the future for another exceptional stay.

10/10 - 훌륭해요

Beth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Beth,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a great experience with us. If there is anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon. Safe travels!

10/10 - 훌륭해요

Andre

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Andre,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience during your stay. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Alexandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Alexandra,Thank you for choosing to stay at our hotel. We are thrilled to hear that you had a fantastic experience during your visit. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

6/10 - 괜찮아요

Mina

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Most loudest room I’ve ever stayed in. It’s a clean and renovated place but walls have NO padding. Your next door neighbor feels like they are in your room, you can hear anything they do. So bizarre. Breakfast is hit or miss but was OK. Ok location
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Mina, Thank you for taking the time to provide your feedback. We apologize for any inconvenience you experienced regarding the noise levels in your room. We appreciate your positive comments regarding the cleanliness and renovations. We strive to improve our guest experience and take your feedback seriously. We hope you enjoyed our breakfast offerings and found our location satisfactory.

10/10 - 훌륭해요

Barbara

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Barbara,We greatly appreciate your perfect rating of 10 out of 10! It was an absolute pleasure having you as our guest and we are thrilled that you had such a delightful experience during your stay. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back soon for another outstanding stay!

8/10 - 좋아요

PRASHANT

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello PRASHANT, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 - 훌륭해요

edgar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Limpia, moderna, simplemente inmejorable
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello edgar,Nos alegra saber que disfrutó de nuestras instalaciones limpias y modernas. Agradecemos sus amables palabras y esperamos poder darle la bienvenida nuevamente en el futuro.

10/10 - 훌륭해요

Jak

2023년 12월에 1박 숙박함
답변 제공: Shelley Forsythe 님, 2023년 12월 29일
Thank you for taking the time to review our hotel, your feedback is important to us. We hope you will consider us again for all of your hotel needs in the area, and we look forward to welcoming you back in the future.

6/10 - 괜찮아요

Hong

좋아요: 청결 상태, 직원 및 서비스
Overall it was good. Rooms were updated, clean beds but beds needs a little better support it was making a bit nois
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Hong,Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding the updated and clean rooms. We take note of your comment about the bed support and will pass it along to our team for further consideration. We hope to welcome you back in the future for an even better experience.

8/10 - 좋아요

Menglong

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Menglong, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 - 훌륭해요

Eveangelina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 21일
Hello Eveangelina,We are thrilled to hear that you had an excellent experience during your stay with us! We strive to provide the best service and accommodations for our guests. We look forward to welcoming you back in the future for another wonderful stay.

8/10 - 좋아요

Miguel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 22일
Hello Miguel,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and are glad to hear that you had a good experience overall. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and hope to welcome you back in the future for an even better stay.

10/10 - 훌륭해요

Eveangelina

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Shelley Forsythe 님, 2023년 12월 17일
Thank you for your excellent review. We value your opinion, and take it very serious. Thank you for choosing The Best Western Marina State Beach for your lodging needs while in Marina.

6/10 - 괜찮아요

Francis

2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 13일
Hello Francis, We appreciate you choosing our hotel for your stay. If you have any feedback, we encourage you to reach out to us directly so that we can address any concerns you may have had during your visit. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience.

10/10 - 훌륭해요

Brittney

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I would definitely book again for the good service and complimentary self serve breakfast. The shower was nice and hot as well as great water pressure. The room was fairly clean. I think the floors could be cleaner. The room was nice and big. They had lots of pillows for the king bed too. Bed looked clean. Room smelled good upon walking in. Clean fridge. Lots of outlets. My complaints are that I can hear people showering from upstairs which was very loud every time. First night there I was woken up by men yelling and revving their car at 5am. Then showering noise at 6am and 8am. Our shower also had empty and broken shampoo/conditioner dispensers. We also had no hand soap when arrived. Not a huge deal but the toilet seats are really small.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Brittney, Thank you for sharing your feedback with us. We are glad to hear that you enjoyed our good service and complimentary self-serve breakfast, as well as the hot shower and great water pressure. We appreciate your comments regarding the cleanliness of the floors and will address this with our housekeeping team. We apologize for any disturbance caused by noise from other guests during your stay. We apologize for the empty and broken shampoo/conditioner dispensers and the absence of hand soap upon your arrival. We take all feedback seriously and will use this as an opportunity to improve our facilities. Thank you for bringing the issue with the toilet seats to our attention. We hope to welcome you back in the future for an even better experience.

8/10 - 좋아요

David M

2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello David M,Thank you for choosing our hotel for your stay! We're glad to hear that you had a positive experience with us. If there's anything specific you'd like to share about your stay, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to welcome you back in the future.

10/10 - 훌륭해요

Crystal

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked that it was in walking distance from the beach! And how quick the check in and out was, along with it being very quiet around the hotel.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Hello Crystal,Thank you for staying with us! We appreciate your positive feedback on our convenient location near the beach and efficient check-in/out process. We also take pride in providing a serene ambiance for our guests. We hope to welcome you back on your next visit.

6/10 - 괜찮아요

Roberto

2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 21일
Hello Roberto, We appreciate you choosing to stay with us. If you have any specific feedback or concerns about your stay, please feel free to reach out to us so we can address them accordingly. We value your input and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Umut

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Hello Umut,We are delighted to hear that you had a perfect stay with us! If you have any additional comments or suggestions to share, please don't hesitate to reach out to us directly. We hope to welcome you back to our hotel in the near future!

10/10 - 훌륭해요

ciana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was loud because you are by the freeway.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Hello ciana,Thank you for sharing your feedback regarding the noise levels caused by our proximity to the freeway. We apologize for any inconvenience this may have caused during your stay. We understand that noise can be disruptive and we appreciate your understanding of the situation.

10/10 - 훌륭해요

Valerie 님, Fresno

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 12일
Hello Valerie,We appreciate you taking the time to rate our hotel! We are thrilled to hear that you had a wonderful experience during your stay. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly so we can address any issues. We hope to welcome you back in the future for another fantastic stay!

10/10 - 훌륭해요

Stephen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to a meeting the next morning at Moss Landing, CA.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello Stephen,Thank you for staying with us during your trip to Moss Landing, CA. We appreciate your feedback and apologize for any inconvenience you may have experienced. We strive to provide our guests with a comfortable and enjoyable stay, and we regret if we fell short on this occasion. Your concerns have been noted and will be shared with our team for improvement. We hope to have the opportunity to welcome you back in the future for a more satisfactory stay.

10/10 - 훌륭해요

Rudy

Cleanliness
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Rudy,Thank you for taking the time to share your feedback regarding the cleanliness of our hotel. We strive to maintain high standards in this area and apologize for any inconvenience you may have encountered during your stay. Your comments will be forwarded to the relevant department for review and improvement. We appreciate your input and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Rodney

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 16일
Hello Rodney,Thank you for taking the time to provide your rating. We greatly appreciate your feedback and are delighted to see that we exceeded your expectations during your stay. We hope to continue delivering exceptional experiences for all our guests in the future.

6/10 - 괜찮아요

Christina

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
It was okay
Overall it’s “okay” considering you’re a short walk to the ocean. My room was very dark and it didn’t have fixed lighting only lamps and such, making my morning routine a little difficult. The mirror light was not working and they had this lamp but it was very dim lighting. Also, the bathtub seemed that they painted it with wall material paint and it started to chip so shower at your own risk
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Hello Christina,Thank you for sharing your experience with us. We appreciate your feedback regarding the lighting and maintenance issues in your room. Our team will look into this to ensure a better experience for our future guests. We apologize for any inconvenience caused and appreciate your understanding.

10/10 - 훌륭해요

COLTON 님, GRAPEVINE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
So glad we found this place. Rooms are updated and wonderful. Breakfast looks great with daily changes & specials. Only issue was Ice Maker was broken. They did there best to provide Ice out of a cooler in the lobby.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Hello COLTON,Thank you for choosing our hotel for your stay. We are delighted to hear that you enjoyed our updated and wonderful rooms, as well as our varied breakfast options. We apologize for the inconvenience caused by the broken ice maker, but we appreciate your understanding as our team did their best to provide alternative solutions during your visit. We hope to welcome you back soon for another enjoyable stay.