The property is fine. No complaints there. The check in experience is another story. Upon arriving, I was greeted by a sign on the office that read, "Office is closed for 60 minutes." I waited about 40 minutes, without any indication when the 60 minutes began, and the sign never came down. Annoyed, I went to a grocery store to kill some time. I called the hotel phone and they claimed they were never closed. Upon returning, the 60 minutes sign was still there. However, I saw someone in the office. The receptionist completely ignored my questions, and refused to give me a receipt upon demanding my card on a pre paid room. I assume it was for a deposit, which is understandable, but there was no communication. English was likely a second language, but no communication was given at all. Once we were finally checked in, an hour later, everything else was fine. Checkin: 0/5. Hotel: 3.5/5 Parking lot: 2.5/5 (very awkward to navigate, but maintained well). There is a delightful and inexpensive Vietnamese restaurant two doors down.