조감도

로즈데일 인 여행 후기

2.5 out of 5
로즈데일 인
775 Asilomar Blvd, Pacific Grove, CA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 406개" "
평점 8 - 좋아요. 1002개 이용 후기 중 311개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 151개" "
평점 4 - 별로예요. 1002개 이용 후기 중 93개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 41개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Eric 님, union city

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location bike to 17 miles and beach.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would love to gatekeep this amazing property- but I had the best experience. From check-in to exploring the beach nearby - it was fantastic. The room is very clean, had a fridge, microwave, dishes, fireplace and a very big tub. It is a bit dated and some things aren’t in perfect condition but I will be staying here every time I’m back for work or for fun.
2024년 5월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 5월 22일
Dear Mary,We're thrilled to have provided you with such a fantastic experience!  Your satisfaction from check-in to beach exploration means the world to us.  It's great to hear you found the room clean and well-equipped with amenities like a fridge, microwave, dishes, fireplace, and a spacious tub.  While we appreciate your feedback about the property's condition, we're committed to continuous improvement.  We can't wait to welcome you back whenever you're in town for work or leisure!Best Regards,Rosedale Inn Management

10/10 - 훌륭해요

Dianna

연인과의 여행
좋아요: 편의 시설/서비스
Had a beautiful stay thank you
2024년 5월에 2박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 5월 16일
Dear Dianna,We're delighted to hear that you had a beautiful stay with us!  Thank you for choosing us, and we look forward to welcoming you back for another gorgeous experience in the future.Best Regards,Rosedale Inn Management

10/10 - 훌륭해요

Jake

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Beautiful location next to a perfect white sand flat beach with lots of trees and shade!
2024년 5월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 5월 15일
Dear Jake,We're delighted you enjoyed our beautiful location with its perfect white sand beach and plenty of trees for shade!  Thank you for sharing your experience, and we hope to welcome you back soon for another enjoyable stay by the beach.Best Regards,Rosedale Inn Management

4/10 - 별로예요

Lauren

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I booked a king suite at this property. The check in host was super kind and respectful. That’s about the only good thing. When we walked into our suite, it REEKED of marijuana. The windows were all open to try and air it out. We asked to switch rooms but they were fully booked. The rooms are pretty outdated and rough around the edges. The linens were fresh and clean. The air conditioner filter needed to be changed so there was constant beeping when it was on which is absolutely irritating. The bathroom walls around the tub had mild black mold growing and there were separated spackle around the walls and corners which is a breeding ground for bugs to come in. The suite was really big for the price and it had a fridge, microwave and sink for washing dishes. The couch was hard and uncomfortable. The king size bed was very comfy which I did enjoy. The walls are VERY thin so you can hear your neighbors if they’re loud. Overall I would not stay here again.
2024년 5월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 5월 14일
Dear Lauren,We sincerely apologize for the shortcomings you experienced during your stay.  It's disheartening to hear that we fell short of meeting your expectations.  We take guest feedback seriously and will immediately address the issues you've highlighted with our team.  Ensuring a comfortable and pleasant stay for our guests is our priority, and we regret that we could not accommodate your room request due to high occupancy.  Rest assured, we will investigate the concerns regarding odor, maintenance, and comfort to prevent recurrence.  We appreciate your acknowledgment of our friendly staff and the comfort of our king-size bed.  Your feedback is invaluable, and we hope for the opportunity to regain your trust in the future.Sincerely,Rosedale Inn Management

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is very quiet and close to the beach. It is hidden in between the neighborhood. I highly recommend this place if you want peace and quiet. Along with the perks of the beach and weather
2024년 5월에 2박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 5월 8일
Dear Anthony,We're delighted to hear you enjoyed the peaceful atmosphere and proximity to the beach during your stay with us.  Providing a serene and comfortable experience for our guests is our top priority, and we're glad to hear that we met your expectations.  Thank you for recommending us, and we look forward to welcoming you back for another relaxing stay in the future!Best Regards,Rosedale Inn Management

10/10 - 훌륭해요

Grace

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very peaceful will be making this our spot during our trips to Monterey my kids rate it a 10!
2024년 4월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 5월 3일
Dear Grace,We're thrilled you and your family enjoyed your stay and found our hotel peaceful.  Knowing that we've earned a 10 rating from your kids means the world to us!  We look forward to welcoming you back as your go-to spot during your trips to Monterey.  If there's anything specific you'd like for your next visit, please feel free to let us know.Best Regards,Rosedale Inn Management

6/10 - 괜찮아요

Sheri

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Property is old and it shows. The office hours only stay open until 8pm. Our key card got demagnetized and we couldn’t get into our room at 11pm. No one was on the property to help us. I called their emergency after hours number. No answer. It wasn’t until another regular guest called on my behalf that they answered and said they were not home and would come to make a new key card. (The owners live in the property) The lady was very kind when she came home and made us a new key card, but we were locked out of our hotel room and the end of a ver long and exhausting day. We were scared we were going to have to sleep in our car. The owner was apologetic but compensation was not offered. This was unacceptable. There are plenty of better locations to stay that are much more professional.
2024년 4월에 2박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 4월 30일
Dear Sheri,We sincerely apologize for the inconvenience you experienced during your stay.  It's unacceptable that you were locked out of your room late at night, and we understand how frustrating and exhausting that must have been after a long day.  We take your feedback seriously and will address the issues with our key card system and emergency after-hours response to ensure this doesn't happen again.  Your comfort and safety are our top priorities, and we're deeply sorry that we fell short of meeting your expectations.  We appreciate your patience and understanding, and we hope to have the opportunity to regain your trust in the future.Sincerely,Rosedale Inn Management

4/10 - 별로예요

Jessica

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were super friendly and helpful. The room was quite spacious, but needs ALOT of TLC/maintenance. The front of the bath tub was caving in. The kids wanted to use the jets which were very dirty and full of someone’s hair. The bathroom door was separating from water damage. The carpet and wallpaper were splitting. Food was under a chair. The sheets and couches were full of stains. Coffee and food splatter high up on the walls. Probably wouldn’t stay here again.
2024년 4월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 4월 30일
Dear Jessica,We appreciate your feedback and apologize for the issues you encountered during your stay.  Our team will address these concerns promptly to ensure that our rooms meet the highest standards of cleanliness and maintenance.  We apologize for any inconvenience this may have caused and hope to have the opportunity to provide you with a better experience in the future.  Thank you for bringing these matters to our attention.Sincerely,Rosedale Inn Management

6/10 - 괜찮아요

Timothy

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Area was great, staff was nice. The room was in disrepair. Wallpaper pealing, plugs broken, tub was dirty.
2024년 4월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 4월 30일
Dear Timothy,We appreciate your feedback and apologize for the inconvenience you experienced during your stay.  Our team will address the issues you mentioned to ensure that our rooms are well-maintained and up to our guest's expectations.  Thank you for bringing these concerns to our attention, and we hope to have the opportunity to provide you with a better experience in the future.Best Regards,Rosedale Inn Management

6/10 - 괜찮아요

Stephanie Mica Umali

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Price was great for a quick weekend getaway and bed was comfortable. Location was good, very quiet. Gave more of a cabin-feel than hotel/inn. However our room appeared outdated and needed maintenance checks (carpet and bathtub were peeling, shower pressure was low, one window was broken). Front desk staff were nice.
2024년 4월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 4월 25일
Dear Stephanie,We appreciate your feedback and are glad you found our pricing competitive and the location suitable for your weekend getaway.  However, we apologize for any inconvenience caused by your room's outdated appearance and maintenance issues.  Your comments have been noted, and we will work diligently to address these concerns to enhance the overall experience for our guests.  We're pleased that our front desk staff provided friendly service and hope to have the opportunity to welcome you back for an improved stay in the future.  If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out.Kind Regards,Rosedale Inn Management

2/10 - 너무 별로예요

Pavel

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
staff at service desk absolutely unprofessional, they charged from me 2 times without my authorization. after 2 days still havent get refund back. be careful and never provide you credit card!! only online payment!
2024년 4월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 4월 25일
Dear Pavel,Thank you for your feedback. As we explained to you when you were in the office, we accidentally charged your credit card instead of the Expedia Virtual Card. We corrected it within seconds as we caught our mistake. We apologized and explained that it may take up to 7 business days for the change to reflect on your account. It was an honest human error, which was corrected right away. Again, we are very sorry for what happened, and it was not intentional. Sincerely,Rosedale Inn Management

4/10 - 별로예요

israel

별로예요: 청결 상태, 숙박 시설 상태 및 시설
old and dirty
2024년 4월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 4월 23일
Dear Israel,We're sincerely sorry to hear about your disappointment with the condition of our property.  Maintaining cleanliness and comfort for our guests is of the utmost importance to us, and we regret that we fell short of your expectations.  Thank you for bringing this to our attention.Sincerely,Rosedale Inn Management

6/10 - 괜찮아요

John

별로예요: 숙박 시설 상태 및 시설
Not very nice
2024년 4월에 4박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 4월 23일
Dear John,We're sorry that your experience with us didn't meet your expectations.  Your satisfaction is important to us, and we regret that we didn't provide the service or quality you hoped for.  We appreciate your feedback and will use it to make improvements where needed.  If there are specific concerns you'd like to address, don't hesitate to get in touch with us directly so we can better understand and resolve them.  Thank you for bringing this to our attention.Sincerely,Rosedale Inn Management

10/10 - 훌륭해요

sheena

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 2박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 4월 23일
Dear Sheena,Thank you for a Perfect Score Rating on your stay at Rosedale Inn.  We are glad you enjoyed your stay.  Our amicable staff strives to deliver great experiences to our guests, and we are pleased to learn that our efforts are appreciated.  We would love to host you again for your next visit.Thank You,Rosedale Inn Management

6/10 - 괜찮아요

Coralie

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
I got in late but found my room keys at office front door. The office wasn’t open when I left the next day so I just left keys there and didn’t have any interaction with staff. I liked the fireplace. The place had a few updates- like the tub. But the 3 inches of frayed and worn carpets, peeling wallpaper and curtains that took some effort to close didnt make me feel like I was in a room over $200.
2024년 4월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 4월 30일
Dear Coralie,Thank you for sharing your experience with us.  We apologize for any inconvenience you encountered during your stay.  Your feedback is important to us, and we will address the issues you mentioned to ensure a better experience for our guests in the future.  We hope you will consider staying with us again so we can provide you with a more enjoyable experience.  Thank you for choosing to stay with us.Sincerely,Rosedale Inn Management

10/10 - 훌륭해요

Marshall

2024년 4월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 5월 10일
Dear Marshall,Thank you for the perfect rating!  We're thrilled to know that you had a great experience during your stay.  We're always here to listen if you have any comments or feedback you'd like to share with us.  We hope to have the pleasure of welcoming you back again soon!Best Regards,Rosedale Inn Management

8/10 - 좋아요

Douglas

좋아요: 숙박 시설 상태 및 시설
Very large room
2024년 4월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 4월 19일
Dear Douglas,We're pleased you found your room spacious during your stay!  Providing ample space for our guests to relax and unwind is essential, and we're delighted that we could meet your expectations in this regard.  If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.  Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!Thank You,Rosedale Inn Management

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and quiet
2024년 4월에 2박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 4월 18일
Dear Anthony,We're glad to hear that you found your stay pleasant and quiet!  Providing a peaceful environment for our guests is important to us, and we're delighted that you could relax and enjoy your time with us.  If there's anything else we can do to enhance your experience during future visits, please don't hesitate to let us know.  Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!Thank You,Rosedale Inn Management

6/10 - 괜찮아요

Kathlyn

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The caulk around the bathtub was cracked and moldy, the wallpaper was peeling from the walls and the heater was loud and in need of repair. It was VERY cold in the room. Staff at check in was friendly and the area was beautiful the room just left something to be desired.
2024년 4월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 4월 12일
Dear Kathlyn,We're sorry to hear about the issues you encountered during your stay.  Your feedback regarding the cracked and moldy caulk, peeling wallpaper and noisy heater is concerning, and we apologize for any discomfort you experienced.  We appreciate your kind words about our friendly check-in staff and the beautiful area surrounding the hotel.  We will address the issues you mentioned to ensure a better experience for our guests in the future.  Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an improved stay.Best Regards,Rosedale Inn Management

10/10 - 훌륭해요

Seth Orion

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great!
2024년 4월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 4월 8일
Dear Seth,We're delighted to hear that you had a great experience during your stay.  If there's anything specific you particularly enjoyed or any suggestions you have for us to improve, please feel free to let us know.  We appreciate your support and hope to welcome you back again soon!Best Regards,Rosedale Inn Management

10/10 - 훌륭해요

Melissa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We just needed a quick over night stay but wanted it to be quaint and comfortable! This place was great! The staff was welcoming, parking convenient and the amenities from the fireplace to jet tub were perfect! Great get away conveniently located!
2024년 3월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 4월 4일
Dear Melissa,We're thrilled to hear that your overnight stay with us was exactly what you were looking for – quaint, comfortable, and convenient!  Thank you for your kind words about our welcoming staff, convenient parking, and the amenities provided, such as the fireplace and jet tub.  We're delighted you enjoyed your getaway with us and found our location convenient.  It was a pleasure hosting you, and we hope to welcome you back for another enjoyable stay in the future.  Please let us know if there's anything else we can do to enhance your next visit.Best Regards,Rosedale Inn Management

4/10 - 별로예요

Maria

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is need of a lot of TLC. The furniture is old, dirty and uncomfortable. The mattresses are in need of replacement and the carpet as well. Our room had areas of the carpet that were shredded and ripped. There was wall paper pilling everywhere, power outlets that did not work and the heaters were connected to one working outlet with an extension cord. That did not seem safe so we did not use the heaters and instead relied on the fireplace that did not warm the entire room. The yard area that was supposed to serve as the patio area has not had the grass cut, leaves cleaned or trees pruned in some time. The property is walking distance to Asilomar State Beach which is about the only positive of this property. Hopefully ownership can start making some renovations because the location is a gem.
2024년 3월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 4월 3일
Dear Maria,We apologize for the inconvenience you experienced during your stay.  Your feedback is valuable to us, and we will address these issues promptly to ensure a more pleasant experience for our guests in the future.  Thank you for bringing these matters to our attention, and we appreciate your understanding.  We hope to have the opportunity to welcome you back and provide you with an improved stay.  If there's anything else we can assist you with, please don't hesitate to let us know.Sincerely,Rosedale Inn Management

10/10 - 훌륭해요

Stefanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to the beach.
2024년 3월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 3월 27일
Dear Stefanie,We're pleased to hear that you enjoyed our proximity to the beach!  We strive to provide a convenient and enjoyable experience for our guests.  Thank you for choosing to stay with us, and we hope to welcome you back for another beachside stay in the future!  Please let us know if we can assist you with anything else.Best Regards,Rosedale Inn Management

10/10 - 훌륭해요

Anthony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet. The staff was friendly
2024년 3월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 3월 22일
Dear Anthony,We're delighted that you found our hotel clean and quiet and that our staff was friendly.  Providing a comfortable and welcoming environment for our guests is our top priority, and we're thrilled that we met your expectations.  Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!  If there's anything else we can assist you with, please don't hesitate to let us know.Best Regards,Rosedale Inn Management

10/10 - 훌륭해요

Grace

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very secluded and quiet in the area. And very close to the ocean🤗
2024년 3월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 3월 13일
Dear Grace,We're delighted to hear you enjoyed the peaceful ambiance of our location, as well as the proximity to the ocean.  Thank you for staying with us!Best Regards,Rosedale Inn Management

8/10 - 좋아요

Craig

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A nice quiet place in natural surroundings. Bed was a little tired. We thought it had a kitchenette according to the Expedia description and planned to cook. But it was only a mini fridge and a microwave. Expedia only offered a $9 credit for the issue.
2024년 3월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 3월 13일
Dear Craig,We're glad to hear you enjoyed the tranquil setting.  We apologize for any confusion regarding the amenities.  We appreciate your feedback and will work with our booking partners to ensure accurate descriptions.  Thank you for choosing us for your stay.Best Regards,Rosedale Inn Management

4/10 - 별로예요

Tanja

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Die Unterkunft war wirklich in Ordnung. Sauber und das Personal freundlich, die Zimmer für einen kurzen Aufenthalt super. Aber!!: Ich hatte vorab per Paypal bezahlt, an der Rezeption verlangte man zusätzlich meine Kreditkarte, gab jedoch an diese nicht zu belasten. Da ich vorab schon bezahlt hatte fragte ich nach und man sagte mir, dass dies bzgl der Kaution wäre. Es stellte sich dann heraus, dass der Betrag dreister Weise doch abgebucht wurde. Somit haben wir fast doppelt bezahlt und ich nun das Gerenne mit meiner Bank. Also bitte Finger weg von der Unterkunft oder vorab bezahlen und auf keinen Fall eine Kreditkarte hinterlegen.
답변 제공: Rosedale Inn Management 님, 2024년 3월 12일
Dear Tanja,We appreciate your feedback and are glad you found the accommodation clean and the staff friendly.  However, we apologize for the inconvenience regarding the payment process.  Your experience does not reflect our standard procedures, and we take your concerns seriously.  We will investigate this matter further to ensure it does not happen again.  Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.Best Regards,Rosedale Inn Management

6/10 - 괜찮아요

Larisa 님, santa clara

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 3월 6일
Dear Larisa,Thank you for rating your stay at  Rosedale Inn.  We are glad to learn that your stay at our Rosedale Inn Hotel was good; however, we would love to know how we could've improved your experience.  Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and service.Best Regards,Rosedale Inn Management

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved it
2024년 2월에 3박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 3월 5일
Dear Julie,We're delighted to hear that you loved your experience with us!  If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.  We look forward to welcoming you back soon!Best Regards,Rosedale Inn Management

6/10 - 괜찮아요

John

연인과의 여행
Close to beach
2024년 2월에 2박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 3월 4일
Dear John,Thank you for your feedback!  We're glad to hear that you appreciated our proximity to the beach.  If you have any further comments or suggestions, please feel free to share them with us.Best Regards,Rosedale Inn Management

8/10 - 좋아요

Claudia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property is safe and staff are friendly. They would benefit from a bit of a remodel. Some of the fireplaces did not work. But outside of that it was clean and nice.
2024년 2월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 2월 29일
Dear Claudia,Thank you for your feedback.  We're glad you found our property safe and our staff friendly.  We apologize for the inconvenience regarding the fireplaces and other areas needing updating.  Your comments are valuable to us, and we will consider them as we work to improve our facilities.  We appreciate your patronage and hope to welcome you back in the future.Best Regards,Rosedale Inn Management

8/10 - 좋아요

Glenn

좋아요: 청결 상태, 객실의 편안함
good value lil dated.
No room service but staff is nice. room clean but dated. has all you can need. great location to the beach. great price.
2024년 2월에 2박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 2월 26일
Dear Glenn,We appreciate your feedback!  While we don't offer room service, we're glad you found our staff accommodating and your room clean.  We take pride in our convenient location near the beach and affordable rates.  Thank you for choosing to stay with us, and we hope to welcome you back in the future!Best Regards,Rosedale Inn Management

2/10 - 너무 별로예요

Kyle

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 2월 21일
Dear Kyle,I am deeply disappointed to learn about your recent stay at Rosedale Inn.  I wish you had told our staff about your problems when you were here; we could have fixed them.  Please accept my sincerest apologies.Sincerely,Rosedale Inn Management

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It was very relaxing
2024년 2월에 2박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 2월 20일
Dear Kevin,We're glad to hear that you found your stay very relaxing.  Providing a peaceful and enjoyable experience for our guests is important to us.  Thank you for choosing to stay with us, and we hope to welcome you back for another relaxing stay in the future!Best Regards,Rosedale Inn Management

8/10 - 좋아요

John

좋아요: 청결 상태
2024년 2월에 3박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 2월 13일
Dear John,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!Best Regards,Rosedale Inn Management

4/10 - 별로예요

Brian M

단체 여행
The pictures make it look a lot nicer than it is and that’s being charitable.
2024년 2월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 2월 13일
Dear Brian,We apologize if the images did not accurately reflect your experience.  Your feedback is valuable to us, and we take it seriously.  We will review our presentation to ensure it aligns better with the experience.  If there are specific areas where we fell short of your expectations, we would appreciate more details to address them effectively.  Thank you for bringing this to our attention, and we hope to have the opportunity to improve your perception of our property in the future.Sincerely,Rosedale Inn Management

4/10 - 별로예요

Roy

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Outside probably look nice but the cottage have broken tub handles fireplace did not work bed sheets were dirty and there was no power in the complex due to rain, housekeeper was very rude when we asked her for clean sheets!! Paid for 2 days and spent only one day there lost out my money
2024년 2월에 2박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 2월 7일
Dear Roy,We sincerely apologize for the unacceptable conditions you experienced during your stay.  Your feedback is deeply concerning, and we are actively investigating and addressing these issues to ensure a better experience for our guests in the future.  We're sorry for the inconvenience caused by the broken tub handles, non-functional fireplace, dirty bed sheets, and the power outage.  This falls short of our service standards, and we deeply regret your disappointment.  Please get in touch with our management team to discuss your experience further.  We appreciate your understanding and hope for an opportunity to make amends. Sincerely,Rosedale Inn Management

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Overall great/a a few words of advice to make it b
It was a great stay overall, we come to this hotel quite often because of how quiet and peaceful it is. However, a big reason we come is for the king suite which has a jacuzzi tub, and unfortunately for the first night that we originally were only going to stay one night the hot water was not working and that was an extreme disappointment. The next day we called the front desk to tell them about the water and we're hoping to get some type of discount or even free stay for the next night, they were prompt on turning on the hot water however I was not satisfied with the compensated rate, which was I believe maybe around $10 off. I'm grateful for the discount and in general, however I believe it should have been maybe a little more of a discount or free because a few other things didn't work but they're not important. Also just a little bit of advice I love having our own little back patio in that room however it would feel much more private and relaxing if maybe there was a fence or more of a wall blocking the back patio from the main parking lot. Lastly, not a huge deal, just thought I'd let you guys know It was a little bit dirty just in the nooks and crannies which is not a huge deal to me but you know might be for other people and so maybe the cleanliness could be stepped up a notch. Otherwise, it was a wonderful stay very quiet and private and we enjoy staying there.
2024년 1월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 2월 6일
Dear Guest,Thank you for your detailed feedback.  We appreciate your loyalty and are glad to hear you find our hotel quiet and peaceful.  We sincerely apologize for the inconvenience with the hot water during your stay and any dissatisfaction with the compensation provided.  Your suggestions about the back patio privacy and cleanliness are noted, and we will address these areas to enhance future experiences.  We value your input and are committed to improving our services.  We hope to welcome you back for an even more enjoyable stay.Best Regards,Rosedale Inn Management

10/10 - 훌륭해요

Ting-Ting

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious and clean room
2024년 1월에 3박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 2월 5일
Dear Ting,Thank you for your positive feedback!  We're delighted to hear that you found your room spacious and clean.  Providing a comfortable and clean environment is our priority, and we're pleased to know we met your expectations.  If there's anything else you enjoyed or if you have any suggestions for improvement, please feel free to share.  We look forward to welcoming you back for another pleasant stay.Best Regards,Rosedale Inn Management

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely site feels like you're in the forest. Front desk person was very nice and accommodating.
2024년 1월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 2월 2일
Dear James,Thank you for your lovely review!  We're thrilled to hear that you enjoyed the serene atmosphere of our site, giving you a feeling of being in the forest.  It's lovely that our front desk person made your stay even more pleasant with their kindness and accommodation.  We appreciate your positive feedback and look forward to welcoming you back for another delightful experience.Best Regards,Rosedale Inn Management

10/10 - 훌륭해요

Martha 님, Visalia

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Friendly and accommodating staff. Quick 5 minute walk to beautiful uncrowded beach at Asilomar Beach. Fireplace, ceiling fan. Feels like staying in a nice, comfortable cabin.
2024년 1월에 2박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 1월 30일
Dear Martha,We're delighted to hear that you enjoyed your stay with us!  Our team strives to provide a friendly and accommodating experience for our guests.  It's lovely that you appreciated the proximity to the beautiful and uncrowded Asilomar Beach.  The fireplace and ceiling fan are designed to enhance your comfort, creating a cozy and inviting atmosphere.  We aim to offer a stay that feels like a retreat in a comfortable cabin.  Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable visit.  If you have any specific feedback or suggestions, feel free to share them with us.  Safe travels!Best Regards,Rosedale Inn Management

6/10 - 괜찮아요

Joyce 님, Lodi

좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
It what spacious and affordable. Needs a lot of little repairs.
2024년 1월에 3박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 1월 30일
Dear Joyce,We're pleased to hear that you found our accommodations spacious and affordable.  Your feedback on the need for minor repairs is valuable to us, and we appreciate you bringing it to our attention.  We are committed to providing a comfortable and well-maintained environment for our guests.  Our team will look into addressing the repairs to enhance the overall experience.  Thank you for choosing to stay with us, and we hope to welcome you back in the future for an even better experience.  If you have any specific suggestions or concerns, please feel free to share them with us.Best Regards,Rosedale Inn Management

10/10 - 훌륭해요

Sue

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The facility is in a beautiful area; parking is very convenient and the room was large, large bathtub, and very comfortable bed.
2024년 1월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 1월 19일
Dear Sue,We're delighted you enjoyed our beautiful location, convenient parking, and spacious room with a large bathtub.  It's great knowing the bed provided a comfortable night's rest.  If there's anything specific you love or if there are ways we can make your future stays even better, please feel free to let us know.  Thank you for choosing our facility, and we look forward to welcoming you back for another enjoyable stay!Best Regards,Rosedale Inn Management

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cool place tucked away from the traffic and noise. Older property but well maintained and with extra amenities like fireplace in the room. If you're looking for a nice spot in the woods but a couple of blocks from the ocean front road then this is it.
2024년 1월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 1월 18일
Dear David,We're thrilled to hear that you enjoyed your stay at our property!  It's great to know that you appreciated the peaceful location away from traffic and noise and the extra amenities like the fireplace in the room.  We take pride in maintaining our older property to provide a comfortable and unique experience.  Thank you for choosing us, and we look forward to welcoming you back for another enjoyable stay near the oceanfront road!Best Regards,Rosedale Inn Management

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely area!
The room was good, fireplace kept the bed area toasty all night long, I appreciate the fridge, bar sink & microwave (although there was no paper towels, dish soap, or sponge for that area), the spa tub needs an overhaul. It was too icky to want to actually sit in & turn on the jets. And the bathroom is SO COLD! Otherwise, it was a lovely stay!
2023년 12월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 1월 10일
Dear Katherine,Thank you for sharing your feedback with us.  We're pleased to hear that you enjoyed the cozy atmosphere provided by the fireplace in your room and appreciated the amenities, including the fridge, bar sink, and microwave.We apologize for your issues with the spa tub and the cold bathroom.  Your comments are valuable, and we will address these concerns to ensure a more comfortable experience for our guests in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for another stay.  If there's anything specific you'd like us to address or if you have further suggestions, please feel free to let us know.Thank you for choosing our hotel, and we look forward to hosting you again.Best Regards,Rosedale Inn Management

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 1월 10일
Dear James,Thank You for the PERFECT SCORE rating of your experience at Rosedale Inn!  We are thrilled that you loved your stay.  We'd love to host you again in the future.Best Regards,Rosedale Inn Management

6/10 - 괜찮아요

Paul

출장 여행
별로예요: 숙박 시설 상태 및 시설
Decent price with nice coastal views--Wild deer
My icebox in #102 sounded like a complaining old guy giving me the 5th Degree. Female maid made a lot of racket slamming stuff. Need a good work desk and counter space. Heater worked well and even had a gas fireplace but some fumes
2024년 1월에 2박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 1월 10일
Dear Paul,Thank you for sharing your feedback with us.  We appreciate your detailed comments about your experience in room #102.  We apologize for any inconvenience caused by the noise from the icebox and the disruption from the maid service.  Please be assured that we take your comments seriously and will address these issues to ensure a more comfortable stay for our guests.We also appreciate your positive note about the heater and the gas fireplace.  However, we apologize for any fumes you may have experienced.  Our team will investigate and take the necessary steps to rectify this matter promptly.If your travels bring you back to our area, we welcome the opportunity to provide a more enjoyable stay.  Please feel free to contact our front desk with any specific preferences or concerns so we can better accommodate your needs.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back.Best Regards,Rosedale Inn Management

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice short stay at Rosedale Inn
The General Manager was welcoming and took care of our requests.
2024년 1월에 2박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 1월 10일
Dear Guest,Thank you for taking the time to share your positive feedback with us.  We're delighted that the General Manager welcomed your stay and handled your requests.  Providing excellent service is our top priority, and we appreciate your acknowledgment.If you have any further comments or suggestions to enhance our guests' experiences, please feel free to share them.  We value your input and look forward to serving you again on future visits.Thank you for choosing our hotel, and we hope to welcome you back soon.Best Regards,Rosedale Inn Management

10/10 - 훌륭해요

Vladimir

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Rosedale Inn Management 님, 2024년 1월 8일
Dear Vladimir,We are delighted to receive your All-Star Vote! - Thank you very much!  It feels great to know that our accommodation met all your needs.  It was a pleasure to host you, and we look forward to hosting you in Rosedale Inn many more times.Best Regards,Rosedale Inn Management