슈피리어 더블룸 | 1 개의 침실, 고급 침구, 필로우탑 침대, 객실 내 금고
예약 가능 여부 확인

센스 호텔 여행 후기

4 out of 5
센스 호텔
1808 rue Sherbrooke Ouest, Montreal, QC

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1012개 이용 후기 중 505개" "
평점 8 - 좋아요. 1012개 이용 후기 중 308개" "
평점 6 - 괜찮아요. 1012개 이용 후기 중 118개" "
평점 4 - 별로예요. 1012개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 1012개 이용 후기 중 29개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 2박 숙박함

10/10 - 훌륭해요

Marie-Thérèse

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bonne expérience dans cet hôtel. Le service était excellent et la chambre était magnifique. Cependant, la télévision n'était pas connectée au Wi-Fi, et nous n'avons pas réussi à la connecter en suivant les instructions fournies. De plus, notre téléphone ne fonctionnait pas pour appeler la réception. Malgré ceux-ci, nous avons passé un merveilleux séjour!
2024년 5월에 2박 숙박함

8/10 - 좋아요

Dirk Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel liegt recht zentral. Frühstück überteuert für die Auswahl.
2024년 5월에 2박 숙박함
답변 제공: Fouad 님, 2024년 5월 26일
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

8/10 - 좋아요

Antonio

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 5월에 2박 숙박함
답변 제공: Bredy V. 님, 2024년 5월 25일
Dear Guest,Thank you for staying with us, we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 - 훌륭해요

MILTON 님, San Juan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent.
2024년 5월에 3박 숙박함
답변 제공: Bredy V. 님, 2024년 5월 25일
Dear Guest,Thank you for staying with us, we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

8/10 - 좋아요

Worlali

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Bredy V. 님, 2024년 5월 25일
Dear Guest,Thank you for staying with us, we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

6/10 - 괜찮아요

Lance

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Nice large room but poorly furnished. Hot water was scalding hot. A child, senior or handicapped person could easily be seriously burned or worse. (No exaggeration). Both ice machines were out of service.
2024년 5월에 2박 숙박함
답변 제공: Bredy V. 님, 2024년 5월 23일
Dear Guest,Thank you for staying with us and for your kind rating. We are saddened to hear that we did not meet your expectations this time. We would have loved to have been made aware of this sooner. Your input is very important to us as it helps us to improve and provide you with better service in the future.

10/10 - 훌륭해요

Skye

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay!
2024년 5월에 2박 숙박함
답변 제공: Fouad 님, 2024년 5월 22일
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay!

10/10 - 훌륭해요

Amani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Fouad 님, 2024년 5월 22일
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

4/10 - 별로예요

Maya

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The curtains in my room didn't close, so there was no privacy. The staff at the front desk were a bit rude and didn't ask about how my stay was. The dining options at the hotel were not great
2024년 5월에 2박 숙박함
답변 제공: Bredy V. 님, 2024년 5월 19일
Dear Guest,Thank you for staying with us. We are saddened to hear that we did not meet your expectations this time. We would have loved to have been made aware of this sooner. Your input is very important to us as it helps us to improve and provide you with better service in the future.

10/10 - 훌륭해요

Haley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are very helpful and eager to aid you in anything you need help with. There is the Guy-Concordia Metro station just down the road and many buses that pass by in front and on the side of the hotel. A very safe area and easy to walk to many different places. I fully recommend staying at the SENS Hotel
2024년 5월에 4박 숙박함
답변 제공: Fouad 님, 2024년 5월 20일
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Bredy V. 님, 2024년 5월 18일
Dear Guest,Thank you for staying with us we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 - 훌륭해요

Belinda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice area of the city
2024년 5월에 4박 숙박함
답변 제공: Bredy V. 님, 2024년 5월 15일
Dear Guest,Thank you for staying with us we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon

10/10 - 훌륭해요

Kanika

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff
2024년 5월에 2박 숙박함
답변 제공: Fouad 님, 2024년 5월 14일
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

6/10 - 괜찮아요

Aleicia

좋아요: 청결 상태, 직원 및 서비스
My room had no view but in image it showed a view which disappointed me a little
2024년 5월에 2박 숙박함
답변 제공: Bredy V. 님, 2024년 5월 12일
Dear Guest,Thank you for staying with us and for your kind rating. We are saddened to hear that we did not meet your expectations this time. We would've loved to have been made aware of this sooner. Your input is very important to us as it helps us to improve and provide you with better service in the future.

10/10 - 훌륭해요

Marilyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Centrally located with great public transportation. Clean and comfortable rooms. Friendly and helpful staff.
2024년 5월에 1박 숙박함
답변 제공: Fouad 님, 2024년 5월 11일
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

10/10 - 훌륭해요

Dan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Bredy V. 님, 2024년 5월 12일
Dear Guest,Thank you for staying with us we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 - 훌륭해요

Anum

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Bredy V. 님, 2024년 5월 11일
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

8/10 - 좋아요

Anne Rochon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Proximity to Métro excellent, neighbourhood lovely. On-site breakfast overpriced.
2024년 5월에 3박 숙박함
답변 제공: Bredy V. 님, 2024년 5월 10일
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

8/10 - 좋아요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The cleanliness was questionable at first in my day and second day of the stay. But once the issue was raised with the staff, they immediately to action.
2024년 4월에 3박 숙박함
답변 제공: Bredy V. 님, 2024년 5월 9일
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay we appreciate your feedback this will help us to improve and give you the best service your next time around.

2/10 - 너무 별로예요

Derek

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My recent stay at Montreal Sense was notably disappointing due to extremely poor service. The room was spacious and the bathroom was average, but these were the only commendable aspects of the hotel. Service was severely lacking; during our four-day visit, we did not receive any room service despite multiple promises from the reception staff that it would be addressed. This led to us having to manage basic tasks ourselves, including taking out the trash and retrieving fresh towels and water bottles—responsibilities typically handled by hotel staff. Upon checkout, we were told that the management would be informed and that we would be compensated for the inconvenience. However, we never received any follow-up communication. This lack of professionalism and follow-through was highly disappointing.
2024년 3월에 5박 숙박함
답변 제공: Bredy V. 님, 2024년 5월 9일
Dear guest,Thank you for staying with us, I'm sorry that the service did not meet your expectations, we appreciate your feedback this will help us to improve and give you the best service your next time around.

6/10 - 괜찮아요

Alireza

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Nice location with easy access. Cheaply renovated rooms with older equipment (AC was really loud!) but decent size and clean rooms.
2024년 5월에 2박 숙박함
답변 제공: Bredy V. 님, 2024년 5월 8일
Dear guest,Thank you for staying with us, I'm sorry that the room did not meet your expectations, we appreciate your feedback this will help us to improve and give you the best service your next time around.

10/10 - 훌륭해요

Irene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location to visit my son at McGill
2024년 4월에 1박 숙박함
답변 제공: Bredy V. 님, 2024년 5월 8일
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 - 훌륭해요

Nicole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was very clean and modern, staff was friendly and accommodating. It's situated in a lovely area with a wide variety of food options. While our stay was short, we enjoyed every bit of it!
2024년 5월에 2박 숙박함
답변 제공: Fouad 님, 2024년 5월 6일
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

10/10 - 훌륭해요

Kayla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Fouad 님, 2024년 5월 7일
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

6/10 - 괜찮아요

Francine 님, Montreal

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Disappointing! Very old, need a refresh. Too expensive for the low quality
2024년 5월에 1박 숙박함
답변 제공: Fouad 님, 2024년 5월 6일
Thank you for letting us know about your recent stay. Reviews like these give us an idea to address areas where we can definitely improve in the future. Customer satisfaction is our first priority here at SENS hotel, and we would love another opportunity to better serve you in the future.

10/10 - 훌륭해요

Goleta

2024년 4월에 1박 숙박함
답변 제공: Fouad 님, 2024년 5월 22일
Thank you for sharing your feedback, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

10/10 - 훌륭해요

France

2024년 4월에 1박 숙박함
답변 제공: Fouad 님, 2024년 5월 1일
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay!

10/10 - 훌륭해요

Ian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay
2024년 4월에 3박 숙박함
답변 제공: Fouad 님, 2024년 4월 30일
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

10/10 - 훌륭해요

Richard 님, Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Helpful, pleasant staff, a good area and comfy bed
2024년 4월에 4박 숙박함
답변 제공: Fouad 님, 2024년 4월 30일
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

8/10 - 좋아요

Hugues

2024년 4월에 1박 숙박함
답변 제공: Bredy V. 님, 2024년 5월 19일
Dear Guest,Thank you for staying with us, we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had no issues with the property. Check-in was seamless and quick, staff were nice enough. Hotel was presentable (nice lobby) and clean. The hotel is located in an amazing spot, close to Crescent Rd restaurants and pubs. Most things are within walking distance if you’re able to walk for a decent period of time. It’s right near the downtown core. Room was nice although the headboard of the beds was a little tattered and there was a small stain on the bedsheet, but nothing that really turned me off of the hotel. Everything was very clean and well kept. Would recommend.
2024년 4월에 3박 숙박함
답변 제공: Fouad 님, 2024년 4월 30일
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Bredy V. 님, 2024년 5월 9일
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 - 훌륭해요

Matthew

I was very pleased with this hotel. The rooms were bigger than advertised and seemingly clean. The room was quiet even facing the street. Everyone at this location was kind and helpful. Definitely recommend if you’re in Montreal.
2024년 4월에 4박 숙박함
답변 제공: Bredy V 님, 2024년 4월 28일
Thank you for your feedback we are glad to hear that you enjoyed your stay with us, we will be more than happy to welcome you back.

10/10 - 훌륭해요

Palina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Fouad 님, 2024년 4월 27일
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

8/10 - 좋아요

Marie-Pier

2024년 4월에 1박 숙박함
답변 제공: Bredy V. 님, 2024년 5월 16일
Dear Guest,Thank you for staying with us we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 - 훌륭해요

Nicole

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were really nice and welcoming. It was close to a lot of places downtown would definitely stay there again, 10/10 recommend
2024년 4월에 4박 숙박함
답변 제공: Bredy V 님, 2024년 4월 25일
Dear Nicole,Thank you for staying with us and your kind comment.we will be happy to welcome you back.

8/10 - 좋아요

Ryan

2024년 4월에 2박 숙박함
답변 제공: Bredy V. 님, 2024년 5월 15일
Dear Guest,Thank you for staying with us we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon

10/10 - 훌륭해요

Precious-Gift

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Fouad 님, 2024년 4월 25일
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

10/10 - 훌륭해요

Zacharie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Très bel hôtel, près de tout!
2024년 4월에 1박 숙박함
답변 제공: Fouad 님, 2024년 4월 22일
Merci pour le retour et les mots gentils. Je suis heureux que nous vous ayons donné l'expérience que vous méritez.

8/10 - 좋아요

Mélissa

2024년 4월에 1박 숙박함
답변 제공: Bredy V. 님, 2024년 5월 11일
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 - 훌륭해요

Matt

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed was super comfy the rooms where cosy and very nicely put together, the restaurant staff was amazing and food was incredible, amazing experience and will be back
2024년 4월에 3박 숙박함
답변 제공: Fouad 님, 2024년 4월 21일
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

10/10 - 훌륭해요

Olivia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great!
2024년 4월에 2박 숙박함
답변 제공: Fouad 님, 2024년 4월 21일
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay!

8/10 - 좋아요

Liam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very good hotel, great staff, great area, nice clean room, the ONLY critique, pillows a tad worn out! But that's a small issue maybe
2024년 4월에 1박 숙박함
답변 제공: Fouad 님, 2024년 4월 21일
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

8/10 - 좋아요

Alexander

좋아요: 직원 및 서비스
Good property overall. Only critique is that we noticed some fingerprints on the glasses in the room and appliances in kitchenette
2024년 4월에 6박 숙박함
답변 제공: Fouad 님, 2024년 4월 21일
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

8/10 - 좋아요

Harrison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Being from a small town in Nova Scotia, I wasn’t really sure what to look for but the Sens hotel I was really amazed with. The lady we dealt with at the desk was very sweet and I would recommend this place to anyone! Only thing I was confused about is breakfast, as everything is set out as a continental breakfast, so as you would think I went in and got some breakfast. The employee never informed me of being charged beforehand and came up behind me and told me I can’t have anything unless I pay. Other than that, thank you for the wonderful stay!
2024년 4월에 2박 숙박함
답변 제공: Fouad 님, 2024년 4월 20일
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

6/10 - 괜찮아요

Crystal

2024년 4월에 3박 숙박함
답변 제공: Bredy V. 님, 2024년 5월 9일
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon and we appreciate your feedback this will help us to improve and give you the best service your next time around.

10/10 - 훌륭해요

shannon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and beyond accommodating! Very clean and updated. Great walking distance to Metro and all things Montreal!
2024년 4월에 2박 숙박함
답변 제공: Fouad 님, 2024년 4월 20일
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

10/10 - 훌륭해요

Belinda

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Useful functional and clean room with great staff.
2024년 4월에 1박 숙박함
답변 제공: Fouad 님, 2024년 4월 20일
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

6/10 - 괜찮아요

Bilal

Service and location is nice. Our room was ver average with no character. Cooling/heating was super loud.
2024년 4월에 2박 숙박함
답변 제공: Fouad 님, 2024년 4월 20일
Thank you for letting us know about your recent stay. Reviews like these give us an idea to address areas where we can definitely improve in the future. Customer satisfaction is our first priority here at SENS hotel, and we would love another opportunity to better serve you in the future.