2/10 - 너무 별로예요
Tina
단체 여행, 반려동물 동반 여행
2024년 5월 24일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First off I stayed here only because I read & was told the remodeled the rooms.
All I saw that was done was the floors.
We went to put items in the fridge & the door handle fell off. Went for front desk; and was told the maintenance guy couldn’t come to Monday to fix it given this was Friday.
Never offered a room till the next morning.
They had no shampoo & was told they were completely out. Not big deal at all, however when I asked for more towels twice & never got them?!
Our second night I was walking my dogs & a group of 10 people showed up with ice chest, food & music all headed to the pool.
I clearly asked them to please keep it down.
It was going on 10:00. I called the front desk twice; last time was around 1:30 in the morning. Asking she could please get them settled down screaming kids down the hall people slamming doors.
The noise never stopped. When we got up started packing the room my girlfriend was itching all over her legs.
She had bites all over her. We inspected the beds and they were disgusting.
I do not know how this place can still be open. It’s disgusting!! I reported a claim to corporate and still haven’t heard anything further from them. Very disappointed!!
Tina
2024년 5월에 2박 숙박함