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"Friendly staff "

"The location is really good, close to the JR station & bus station. The hotel staffs are friendly, EN communication is ok!"

"I had a great stay. The room was clean and comfortable, and the staff were friendly and helpful. Everything was well maintained, making the stay very pleasant. I would definitely recommend this place."

"Comfortable and great location. A few minutes to the ski resort. "

"Love the laid internal parking system, saved us from clearing the snow. Also the mall is attached t the hotel very close to many shops. "

"The service was fantastic across the board with everyone that we encountered from the staff. "

"Great staff and amenities "

"The service was amazing. The food at the hotel was amazing, especially the dinner. The staff were friendly and helpful. We had a private onsen in our room which was really a bonus. The public onsens were also very clean and well maintained. The 8F one had great views. The rooms were very spacious. Amenities were great. We loved everything about this hotel and would definitely come back"

"A cosy hotel room with a good breakfast option "