Find Resorts & Hotels with Spas in Nairn

"Not up to standards. Definitely not what you would expect from a 4 stars luxury stay, a facility that -according to locals- is "the best in town". While the facility is beautiful and the staff is nice, it pains me to say that, next time, we will consider staying at an AirBnB in the city centre and possibly use the hotels restaurant and facilities - no special treatment is reserved for the hotel guests. We were told that we had to book our dinner in the restaurant in advance and that if we were 15 min late we would loose our table; and I was unable to spend my day at the spa as I was planning. It was fully booked: although the reception managed to book me a last minute massage, and even though it was mothers day, we were highly surprised that being a hotel guest (in one of the supposedly best rooms!) did not grant you any kind of preferred treatment for the spa - and we would have been more than happy to pay good money for it. And finally, the service was not one you would expect from a luxury hotel. Most importantly, I told the staff several times that I was celiac, but they nonetheless served me a regular biscuit reassuring me that it was gluten free (it was not). I am sure it was an innocent mistake, but yet, a very big one, which added to the numerous small ones has made sure that we will not be going back to this hotel."

"Chose hotel due to proximity to hills. Was competitively priced compared to other hotels. Staff very welcoming and friendly, evening meals at bar were very good as was cooked breakfast. Sadly the two rooms booked were not to standard. One room tv did not have signal and shower did not get warm on both days. Other room had a strange smell, possibly drainage or septic tank? Had so much potential but will have to look elsewhere next visit."

"Receptionist was friendly and helpful. She sorted out a minor issue with my room. Room was clean and comfortable. "

"Had a very enjoyable stay. The room and facilities were lovely. Only complaint was there was a dog barking on my second night and some noise from other people staying in the hotel. The gym and swimming pool were very nice. Close proximity to lots of places to eat in the city centre. The hotel is situated in a Beautiful spot looking at the castle and the best view down the river Ness. "

"Beautiful room and view to the sea, there’s a noticeable gap in the window but room does not feel cold or draughty. Well stocked mini fridge, teas and coffee. The spa was relaxing and quiet. Staff were very friendly and we thoroughly enjoyed our stay."

"Stayed at the resort while travelling for work this was quite an expensive hotel for me but alway wanted to stay in Aviemore, the staff were great on check-in but in general I wouldn’t stay again the hotel is in need general repair with gutter and soffit hanging off as the first thing I noticed pulling up. The rooms are seriously dated and in need of a major update ! When I got to my room I found confetti around the floor which leads me to think it hadn’t been cleaned very well. "