아파트, 침실 2개 | 객실 내 금고, 책상, 다리미/다리미판, 간이 침대

다이아몬드 플라자 아파트먼츠 여행 후기

3 out of 5
다이아몬드 플라자 아파트먼츠
Masari Road, Parklands, Nairobi

이용 후기

6.4
평점 10 - 훌륭해요. 27개 이용 후기 중 7개" "
평점 8 - 좋아요. 27개 이용 후기 중 5개" "
평점 6 - 괜찮아요. 27개 이용 후기 중 7개" "
평점 4 - 별로예요. 27개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 27개 이용 후기 중 6개" "

6.2/10

청결 상태

7.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

Ivan

출장 여행
별로예요: 청결 상태, 객실의 편안함
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

patrick

별로예요: 청결 상태
Well to begin with they were illprepared"! After traveling for 13hours and 15minites the room was not ready. I had to wait 😭 for almost 1hour before I could go in the bathroom had awful sent that was emanating from the I felt sick just being in that room. Went to front desk demanding a transfer to another by the time I got in to #601 there were cockroaches all over it , complained then they send in the fumemigater but the roaches were still there. Noisy"! Very , very noisy place to spend one's vacation, please note, never again.
2023년 9월에 13박 숙박함

6/10 - 괜찮아요

Sadrudin

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 2박 숙박함

8/10 - 좋아요

Arun

가족 여행
좋아요: 청결 상태, 객실의 편안함
2022년 12월에 4박 숙박함

10/10 - 훌륭해요

Arun

2022년 12월에 2박 숙박함

8/10 - 좋아요

Kazeem

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's good for the price charge.
2022년 5월에 7박 숙박함

2/10 - 너무 별로예요

Mike

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is not the property that was shown to me, this picture is from another apartment and is not even close to what I was shown. First I was shown a tiny room that was about a 12x12 with bugs. There were bugs and roaches in the final place they gave me. I was shown what they considered a suite but resembled a prison from the outside. First you have to go through grocery stores to access the room and them take an elevator up four flights where you then had to walk up two more flights of stairs and through a fenced in stairway. Once inside you could clearly see that the place kinda resembled the photo but maybe from 10 prior. Everything in the apartment was dated, with chipping painted wall, a dirty microwave, counter-top and pot, pan and silverware that had no shine under the layers of grease and dirt. There was one shining light to this apartment and that was the awesome 180 degree views from the many windows, especially the back bedroom. The bedroom was like a tiny palace in the clouds as once you awoke and open the curtains you were on top of the world. The view was breathtaking and it looked as if you could see all of Nairobi by only turning your head. The bed filled the corner of the room that was surrounded by windows on two sides. However I could not stay in a palace that in a junkyard and the room is the only redeeming quality. I would not recommend this place to anyone as the price was not inline with what you get and the service was exceptionally awful.
2020년 3월에 9박 숙박함
답변 제공: Diamond Plaza Apartment 님, 2020년 5월 25일
Hello Mike, Thank you for your candid feedback. We regret to read that we did not meet your expectations at all. We have taken note of all the concerns raised and we shall review them. Please do accept our sincere apologies for any inconveniences.

6/10 - 괜찮아요

Richard

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Single traveller
Lots of building work going on at the hotel very noisy through out the day and dusty. Apartments need a major clean and some up to date decor. Staff were friendly and helpful. Security was very good.
2020년 2월에 3박 숙박함

2/10 - 너무 별로예요

Babalola

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I didn't stay in the hotel the apartment is a scam I need my refund.they dont have rooms.
2019년 6월에 3박 숙박함
답변 제공: Ecommerce Manager 님, 2019년 7월 17일
Hello Babalola, Thank you for taking time to review us. We are sorry to read that we did not meet your expectations and for the misunderstanding about our rooms. We hope you can give us another chance to make it up to you.

10/10 - 훌륭해요

Chris

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed there for approximately 3 weeks for our internship nearby. Wonderful place with free breakfast, pool, nice gym access and free laundry service every day. Perfect for a long stay. They do have an elevator but the entrance is a little bit difficult to find.
2019년 5월에 11박 숙박함
답변 제공: Ecommerce Manager 님, 2019년 6월 6일
Hello Chris, Thank you for your excellent review. It was indeed a pleasure hosting you. We shall share your feedback with the management. We could have a dedicated entrance for our guests. We look forward to hosting you again.

10/10 - 훌륭해요

mohammed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My trip to Nairobi
The hotel was good and the area was full of shops and restaurants which I liked the breakfast area was next building lastly the staff was very friendly helpful and I will recommend the viewers to go there
2019년 2월에 3박 숙박함
답변 제공: Ecommerce Manager 님, 2019년 7월 17일
Hello Mohammed, Thank you for you excellent review. We are indeed delighted to read that you had an wonderful stay with us. Looking forward to hosting you again.

10/10 - 훌륭해요

paolo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
soggiorno piacevole
La struttura è grande, sotto c'è un centro commerciale con vari negozi e supermercati,ampio parcheggio e servizio di sicurezza..gli ascensori portano ai piani superiori dove si trovano gli appartamenti mono camera con cucina e bagno.. è possiibile cucinare ed è compreso il lavaggio della biancheria..il centro di Nairobi è a 5 km penso... ci vuole il taxi per arrivare in centro città....
2018년 9월에 10박 숙박함
답변 제공: Ecommerce Manager 님, 2018년 10월 26일
Ciao Paolo, grazie per la tua valutazione e recensione meravigliosa. Siamo lieti che ti sia piaciuto stare con noi. In attesa di ospitarvi nel prossimo futuro.

8/10 - 좋아요

Yoichi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel for a short stay
The location is right in the center of a shopping area. You can easily find the food courts. The access to the hotel is a little hard for a stranger as you need to find a narrow path in the Diamond Plaza. The amenities and breakfast are good considering its price. Overall, this is good for a short stay
2018년 9월에 1박 숙박함
답변 제공: Ecommerce Manager 님, 2018년 10월 11일
Hello Yoichi, Thank you for your wonderful review and rating. We are happy to hear that you had a good stay and got value for your money. We look forward to hosting you in the near future.

8/10 - 좋아요

Benoit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bonne surprise
Entrée de l'hôtel un peu difficile a trouver car dans un mall disposant de plusieurs ascenseurs. Quartier indien tres tranquille et calme. Bonne surprise pour le petit déjeuner pris dans l'hôtel luxueux du même groupe juste a côté jouxtant la piscine et la salle de sport avec une super vue sur nairobi. Chambre calme et confortable.
2018년 8월에 2박 숙박함
답변 제공: Ecommerce Manager 님, 2018년 9월 14일
Cher Benoit, Désolé pour le problème en essayant de rejoindre notre hôtel. Nous sommes toutefois heureux que vous ayez aimé rester avec nous. Au plaisir de vous accueillir à nouveau.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Stay at Diamond Plaza Apartments
The first night, I was accommodated next to a kitchen/ wash area which was noisy with staff playing music. The rooms were tired and a bit shabby. Apart from one night, loud music was playing until the wee hours, in one case up to 5.30am.
2018년 4월에 5박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Located within a shopping mall.
No hot water and staff refused to change my room. Breakfast ok but in adjoining hotel. Just disappointing. I intend not to be this adventurous in hotel selection in future
2017년 12월에 2박 숙박함

10/10 - 훌륭해요

Walter

좋아요: 직원 및 서비스
Good location
Good place to stay withiwithin Parklands. Breakfast was great each morning.

4/10 - 별로예요

Mary Magdalene 님, Alberta

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
cant wait for morning
Dangerous bathroom exposed electric wires
Exposed pipes covered by bubble wrap

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not so good just ok and comfortable
The stay was just OK. Service isn't the best, the area is very noisy even at night and breakfast options are very limited. The room was however clean and well equipped. I was amazed by the excellent WiFi.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

anand

좋아요: 청결 상태
value for money
The entrance to hotel is from basement of shopping centre. It is not easy to locate and lift is very small.It is located on top floors of shopping centre.All types of Indian restaurants are near by.

10/10 - 훌륭해요

bipin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient and also clean
Amazing

10/10 - 훌륭해요

Bipin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Anjan 님, Daressalaam

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Good to stay once
Nice shopping area

6/10 - 괜찮아요

Morris 님, Utah, USA

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Terrible. I got what I paid for, $50 a night.
I will never stay here again. It was ghetto.

2/10 - 너무 별로예요

Zaba 님, NJ

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible, smelly, terrible furniture & bathroom
Was smelly, bathroom was in terrible shape with broken shower head and worn out toilet seat, untidy kitchenette I decided to go find another hotel-couldn't stay in that horrible place. I will definitely not recommend it to anyone.

6/10 - 괜찮아요

Giovanna 님, Italy

좋아요: 객실의 편안함
Good location, friendly staff
The place is conveniently located in a shopping complex with good choice of restaurants and a supermarket. However, at night the nearby pub plays loud music till late, apparently also week days. When I was there the swimming pool was under renovation so could not be used. The breakfast area is located in another building within the complex and I had not been given information on how to reach it, I had to find out by calling a phone number since early in the morning I could not find someone to ask - So, perhaps communication to the clients could be improved. Staff is very friendly and accommodating.