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스포츠뷰 호텔 카사라니 여행 후기

3 out of 5
스포츠뷰 호텔 카사라니
Kasarani Road, P.O BOX 74174-00200, Nairobi

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 26개 이용 후기 중 7개" "
평점 8 - 좋아요. 26개 이용 후기 중 10개" "
평점 6 - 괜찮아요. 26개 이용 후기 중 4개" "
평점 4 - 별로예요. 26개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 26개 이용 후기 중 2개" "

7.8/10

청결 상태

7.6/10

직원 및 서비스

10/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

ALICE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 11박 숙박함

4/10 - 별로예요

Owen

별로예요: 직원 및 서비스
Staff not supportive. Expecially at reception. At dining theybwere busy with parties and could not attend to individuals. Noisy parties
2024년 1월에 2박 숙박함
답변 제공: Kind Regards Sportsview Managment 님, 2024년 1월 29일
Dear Owen, i appreciate your sincere feedback about your stay at our Hotel.We do apologize for the experience you had regarding our receptionist and staff in our dining hall we look forward on working on it.We promise to turn around your experience in the upcoming reservation at our hotel.

6/10 - 괜찮아요

Danilo

별로예요: 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: Beatrice 님, 2024년 1월 13일
Thank you for choosing Sportsview as hotel of your choice. looking forward to hosting you again in future

2/10 - 너무 별로예요

IRENE

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The only good thing was food. The room was infested with mosquitoes. The floor in the living /bedroom area was wooden and there were missing pieces of wood at several locations. These empty spaces were filled with dust/ soil. The bathroom water does not drain properly as you took a shower and thereafter, there was a puddle of water that took hours to drain due to poor engineering/construction of the bathroom/shower area. As a result two people could not take a shower after one another otherwise you would step in the previous person’s shower water pooled in the shower. The housekeeping is terrible; they did not clean the shower or the floors and it’s evident. Once the pooled dirty soapy water dried out, you could see marks in the shower floor even after housekeeping attended your room. I almost slipped on the floor the first day I used the shower which was evidence of dirty/soapy condition. The hotel is near St Mary’s primary school; during the day it’s pretty noisy and during the night there was drilling noise during construction at this hotel site. The Wi-Fi was lawful, interruptions and very slow service n the afternoon. The intent of my stay was to get some work done while my in vacation. I should have stayed with my family. Horrible experience and would not recommend anyone to stay.
2023년 9월에 9박 숙박함

8/10 - 좋아요

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출장 여행
좋아요: 청결 상태, 직원 및 서비스
中心街から離れているため、静音な環境で過ごすことができます。ゲートではセキュリティチェックもあり、安心して滞在できました。 スタッフもとても親切で、行き届いたサービスでした。 施設自体はやや古く、部屋の蚊帳が少し破れていたり、ドアに隙間があるなど、やや気になる点もありますが、電気ベープが設置されていたのはよかったです。 コンセントはBFタイプでしたが、テーブル横と枕元の２箇所しかなく、テレビとベープで空きがないため、延長コードを用意しておくと良いです。 隣接する小学校から毎朝6時前から合唱が聞こえてくるのはお愛嬌です。
2023년 7월에 6박 숙박함

8/10 - 좋아요

Florian Pascal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Brink Bosire 님, 2023년 4월 10일
Dear Florian,Thank you for choosing Sportsview hotel Kasarani as your home away from home.We look forward hosting you again.

8/10 - 좋아요

ALICE

좋아요: 청결 상태, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

JoyEsther

2022년 9월에 1박 숙박함

4/10 - 별로예요

Rita

가족 여행
The general manager Peter complained to me as to how the percentage the hotel got from expedia was so low. I was placed in a room with no hot water, there is construction going on next door all day and a gym that is open and busy since 6am till late at night which made it difficult to get a restful sleep. However, the staff is friendly although the meals at the restaurant take almost an hour to be served no matter how simple the order. Overall, unless the attention to our rooming situation changes drastically (which by the way have waited for hours to get it “sorted out”) then I would not recommend staying here.
2022년 9월에 1박 숙박함
답변 제공: Brink Bosire 님, 2022년 9월 15일
Dear Rita,I do appreciate for the feedback and I do apologize for the Experience you had on the first day in our hotel. Thank you for giving us a chance to serve you better by moving you to a quiet side away from construction and the gym. I promise to improve in our service delivery.

10/10 - 훌륭해요

Hannah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were friendly and service was great. And food was good, we recommend this place.
2022년 6월에 4박 숙박함
답변 제공: Brink Bosire 님, 2022년 6월 28일
Thank you for your great and for staying with us. We look forward hosting you back in Sportsview Hotel Kasarani

10/10 - 훌륭해요

Obadiah

2022년 2월에 1박 숙박함

4/10 - 별로예요

Simon

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Looks like they never update there system often
The price was showing Plus break fast but reaching there I had to pay out of pocket.
2021년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful stay!
2019년 11월에 6박 숙박함
답변 제공: James 님, 2020년 5월 4일
Thank you for staying with us and for your kind review. We hope you can stay with us again next time.

8/10 - 좋아요

Alberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Will stay there again
The food was good. Rooms are clean. Service staff is friendly.
2019년 7월에 3박 숙박함
답변 제공: James 님, 2020년 5월 4일
Thank you so much for your review. We were excited you could stay with us again soon.

8/10 - 좋아요

Marco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sportsview for a night
Good local hotel, not fancy but definitely worth the money for the area and amenities. I'd stay here again if my only other nearby options were almost $60 more expensive (as they were), and the food was pretty good. Area is cool so no need for a fan or AC, but definitely was annoyed by the fact that the windows didn't shut so I got bitten by a few mosquitos until I put repellent on.
2019년 7월에 1박 숙박함

8/10 - 좋아요

G.E

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay at Sportview Hotel
My stay overall was pleasant. I would however, recommend that each room is provided with insect spray to be used at night. The electric tablet burner did not seem to make a difference.
2019년 5월에 4박 숙박함

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place
A good serene place,the gym is well equiped
2019년 1월에 1박 숙박함
답변 제공: Ralph 님, 2019년 2월 18일
Thank you for choosing sports view hotel as your hotel of choice and we look forward to hosting you again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent hotel and stay.. would be back
2018년 11월에 4박 숙박함

8/10 - 좋아요

Greg

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Enjoyed my stay!!
SportsView was a wonderful place to stay with attentive staff, secure and clean facilities, good food and good value for my dollar. Large campus with many amenities. Uber access, close to mall and USIU.
2018년 9월에 3박 숙박함
답변 제공: Ralph 님, 2018년 11월 28일
Dear Greg. We are pleased to hear that you enjoyed your stay with us.Once again thank you for choosing sports view hotel as your hotel of choice.We look forward to hosting you once again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The place is Good but needs some touch in terms of maintenance. Toilets do not flush properly .
2018년 9월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
2018년 9월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A lot to improve
Quite terrible hotel. The hotel needs renovation. The staff was nice but few of them were totally lost about their duties. Check in was a mess and they lost our landry and it was found later after hard searching. There is no iron in a hotel. The pool is occupied locals who are coming there with their kids to spend time. So no free sunbeds. No pool towels. The prices in a hotel restaurant was reasonable but you had to wait your food at least 1 hour. Hotel should improve their service level.
2018년 1월에 3박 숙박함

6/10 - 괜찮아요

Helinä

2018년 1월에 5박 숙박함

8/10 - 좋아요

Arto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kummitytön häissä
Henkilökunta auttoi meitä printtaamaan mieheni juhlapuheen sekä lentoliput Mombasaan.Arvosana respasta kiitettävä:)
2018년 1월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: James 님, 2020년 5월 4일
Thank you for staying with us. How can we do better?