Find hotels near Natural Hot Spring Naniwanoyu, Osaka

"Great hotel compared to previous hotels that I’ve stayed at. Very convenient location and the staff were all very nice. The room had lots of amenities and provided pajamas which were very comfy."

"The hotel is located at the centre area of Umeda which is closed to access nearby department stores and shops. It would be better if the more food varieties can be offered in breakfast. "

"Great location near Osaka Station and it’s easy to get everywhere from ie. 10 min train ride to Dotonbori, train to Kyoto. Lots of restaurants around the area too. I was there as a solo traveller and the room was small, but that’s expected in Japan. I still enjoyed the room and had everything I needed. The staff was friendly and helpful. They drop off new towels everyday. Lawson convenience store located on the 4th floor, along with a men’s and women’s pool/spa. Laundry available as well, plus you can ask the front desk to ship your luggage to your next destination within Japan for a fee."

"It was good experience "

"This property was clearly labeled as VIP Access on Expedia. At check-in, the hotel staff stated that they are not a VIP Access property and that no such benefits exist. I also contacted the hotel through Expedia the day before arrival to request an early check-in. The hotel confirmed they never received the message. At the front desk, early check-in was offered only if I paid extra to upgrade the room, despite the VIP Access labeling shown on Expedia. This is a serious service failure. Properties should not be advertised as VIP Access if the hotel itself denies participation, and guest messages must be reliably delivered. The experience caused confusion, wasted time at the front desk, and significantly damaged my trust in Expedia."

"Clean. Nice bed"

"The hotel itself was very clean! The staff were nice and the room was big compared to others we stayed in. Bathroom was spacious and the beds were nice! We did not like that this was the only hotel that charged us a nightly tax but outside of that I don’t really have many complaints. It is VERY close to the train literally like 10 ft away. It allowed us to commute all around and not have to walk far when we returned. There is also a family mart on the corner of the same street which came in hand for late night snacks and beverages. We really like this hotel and although It was pricey and then had the additions tax we would likely stay again. If they get rid of the tax we would DEFINITELY stay again! "

"Room and bathroom clean. Staff , as nearly always in Japan, courteous and helpful.Amenities satisfactory."

"staff was great! room was clean and there was free juice/coffee/pastries in the AM which was great. "