해변에 위치, 백사장, 일광욕 의자, 비치 파라솔

론델 빌리지 여행 후기

3 out of 5
론델 빌리지
Norman Manley Boulevard, Negril, Westmoreland

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 482개 이용 후기 중 253개" "
평점 8 - 좋아요. 482개 이용 후기 중 168개" "
평점 6 - 괜찮아요. 482개 이용 후기 중 42개" "
평점 4 - 별로예요. 482개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 482개 이용 후기 중 9개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

A..

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The resort gauging on service and restaraunt prices as simple breakfast was $50 for two people
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Constance

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 12박 숙박함
답변 제공: Doverlin 님, 2024년 4월 1일
Dear Constance,Thanks for choosing us for your stay, we do appreciate you.

10/10 - 훌륭해요

Nneka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy check in- no hassle
2024년 3월에 4박 숙박함
답변 제공: Doverlin 님, 2024년 3월 30일
Dear Nneka,Thanks for choosing us for your vacation, we do appreciate you.

8/10 - 좋아요

Heidi Leigh

좋아요: 청결 상태, 직원 및 서비스
This is the second time I’ve stayed here it was great I stayed with myself and my son. Got a regular room this time. I prefer the suites but the rooms are good too. The beds are super hard like a board but other than that everything is great
2024년 3월에 5박 숙박함
답변 제공: Doverlin 님, 2024년 3월 25일
Dear Heidi,Thanks for choosing us for your stay.We have noted your concern for the beds, happy to know that you enjoyed your stay with us.

8/10 - 좋아요

Timothy

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 7박 숙박함
답변 제공: Doverlin 님, 2024년 3월 25일
Dear Timothy,Thanks for staying with us, we do appreciate you.

10/10 - 훌륭해요

Fletcher

2024년 2월에 7박 숙박함
답변 제공: Doverlin 님, 2024년 3월 30일
Dear Fletcher,Thanks for your feedback, we are happy that you enjoyed your stay with us.

10/10 - 훌륭해요

Heidi Lea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 7박 숙박함
답변 제공: Doverlin 님, 2024년 3월 8일
Dear Heidi,Thanks for choosing us for your stay, we do appreciate you.

10/10 - 훌륭해요

DoloresDominique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff, hotel and food was exceptional
2024년 2월에 4박 숙박함
답변 제공: Doverlin 님, 2024년 3월 4일
Dear Dolores,Thanks for choosing us for your vacation, we do appreciate you.

10/10 - 훌륭해요

CHERYL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rondale Village accommodations was excellent for my son and myself.
2024년 2월에 7박 숙박함
답변 제공: Doverlin 님, 2024년 2월 29일
Dear Cheryl,We are thrilled that you enjoyed your stay with us and we look forward to hosting you in the near future.One Love from the Rondel Village Family.

10/10 - 훌륭해요

Brad 님, Raleigh

좋아요: 청결 상태
2024년 2월에 7박 숙박함
답변 제공: Doverlin 님, 2024년 2월 29일
Dear Brad,It was our pleasure serving you, thanks for staying with us.

6/10 - 괜찮아요

Christine

별로예요: 숙박 시설 상태 및 시설
It was a bit dated and grungy. Little to no water pressure. The grounds are nice and well kept.
2024년 2월에 4박 숙박함
답변 제공: Doverlin 님, 2024년 2월 21일
Dear Christine,Thanks for your feedback, we do appreciate it.

8/10 - 좋아요

ROOPA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything and everyone was good. The only complain was the music being played till wee hours somewhere close by. It kept us uo till 3 am the first night.
2024년 2월에 5박 숙박함
답변 제공: Doverlin 님, 2024년 2월 8일
Dear Roopa,Thanks for your feedback, I am sorry for the loud music, this is beyond our control. However, we are happy to know that you enjoyed your stay in spite of the loud music.One Love from the Rondel Village Family.

10/10 - 훌륭해요

Don Barrow Pope,

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My wife and I have visited Rondel ever year for past 15-20 years. We are treated like family by the hotel owners and staff. Highly recommend.
2024년 1월에 10박 숙박함
답변 제공: Doverlin 님, 2024년 1월 30일
Dear Don,We do appreciate your patronage over the years, it is our pleasure serving you.One Love from the Rondel Village Family!!!

8/10 - 좋아요

gene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed here several times, always enjoyed our visit. Staff especially Duran at the beach was great. Eat at the restaurant several times,,pretty good food. Look forward to coming back.
2024년 1월에 7박 숙박함
답변 제공: Doverlin 님, 2024년 1월 24일
Thank you for staying with us

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay. The staff is great. The return guests are awesome. The food is great. Delroy makes great drinks. The beach is killer. Love Rondel . 🇯🇲❤️💛💚🇯🇲
2024년 1월에 7박 숙박함
답변 제공: Doverlin 님, 2024년 1월 24일
Thanks Michael

10/10 - 훌륭해요

Chanel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Doverlin 님, 2024년 1월 24일
Thanks Chanel

6/10 - 괜찮아요

Christopher

Good for the cost but facility old and cramp
답변 제공: Doverlin 님, 2024년 1월 9일
Dear Christopher,Thanks for your feedback.

10/10 - 훌륭해요

Leroy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Made connections at Rondell Village
Our experience was excellent. The staff at Jay Bird's restaurant was superb.
2023년 12월에 8박 숙박함
답변 제공: Doverlin 님, 2024년 1월 9일
Thank you for choosing us.

8/10 - 좋아요

Jeanne

2023년 12월에 7박 숙박함
답변 제공: Doverlin 님, 2024년 1월 24일
Thanks Jeanne

6/10 - 괜찮아요

Danielle

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 6박 숙박함
답변 제공: Doverlin 님, 2024년 1월 1일
Dea rDanielle,Thanks for staying with us, we do appreciate you.

10/10 - 훌륭해요

Leslie B

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: Doverlin 님, 2024년 1월 1일
Dear Leslie,Thanks for choosing us for your stay.

8/10 - 좋아요

Ivy 님, Surprise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms are clean and spacious.
2023년 12월에 1박 숙박함
답변 제공: Doverlin 님, 2024년 1월 1일
Dear Ivy,Thanks for choosing us.

8/10 - 좋아요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good food and good service at thé restaurant near the beach. Small beach but you can swin just beside… Quiet rooms.
2023년 11월에 2박 숙박함
답변 제공: Doverlin 님, 2023년 11월 28일
Dear Nicole,Thanks for staying with us, we do appreciate you.One Love from the Rondel Village Family.

8/10 - 좋아요

Steven 님, Grain Valley

2023년 11월에 8박 숙박함
답변 제공: Doverlin 님, 2023년 11월 25일
Thanks Steven for staying with us, we do appreciate you.

10/10 - 훌륭해요

Dion

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff. They are friendly and do the best to ensure everyone enjoys their time there.
2023년 11월에 4박 숙박함
답변 제공: Doverlin 님, 2023년 11월 22일
Dear Dion,It was our pleasure serving you.One Love from the Rondel Village Family

6/10 - 괜찮아요

Eloise

I was given a room on the 3rd floor, floor was wet the first day. Moist floor. Had to move after complaint. I upgraded to move to the beachside on arrival, an increase of $23 more per night. I was given their worse. Had to change rooms the next day. Very meager accommodations.
2023년 11월에 2박 숙박함
답변 제공: Doverlin 님, 2023년 11월 17일
Dear Eloise,You had booked a Garden Room that is across the street from the beach, upon arrival you had indicated that you did not want to be across the street from the beach. You proceed to pay for an upgrade to the Superior Room on the beachside of the property. The Superior Room comes on the second and third floor only we only have availability on the third floor, hence you were told that the room available is on the third floor which you accepted. We had a second floor that becomes available on your second night and we room changed you since you wanted a second floor and you had issues with your the room you were staying.We are so sorry for any inconvenience caused.

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice room and balcony. Loved the area and the beach. Nice staff.
2023년 11월에 5박 숙박함
답변 제공: Doverlin 님, 2023년 11월 14일
Thanks Katherine for choosing us, we do appreciate you.One Love the Rondel Village family.

10/10 - 훌륭해요

Irene

2023년 11월에 1박 숙박함
답변 제공: Doverlin 님, 2023년 12월 5일
Dear Irene,Thanks for choosing us for your vacation.One Love from the Rondel Village Family.

10/10 - 훌륭해요

Renaldo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So cozy and intimate. Extremely tropical and right next to arguably the best beach in the caribbean. I toured/reviewed this hotel on my YouTube ch. Search for "MUST WATCH BEFORE booking All Inclusive in Jamaica - Rondel Village Tour" to see it fully. My ch name is Di Next Adventure. We will be back.
2023년 10월에 2박 숙박함
답변 제공: Doverlin 님, 2023년 10월 31일
Thanks RenaldoWe are thrilled that you enjoyed your stay with us.

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 10월에 1박 숙박함
답변 제공: Doverlin 님, 2023년 10월 30일
Dear Richard,Thanks for choosing us for your vacation, we do appreciate you.One Love from the Rondel Village Family.

8/10 - 좋아요

Rennee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Affordable, accommodating and friendly staff. Would recommend to anyone interested.
2023년 10월에 5박 숙박함
답변 제공: Doverlin 님, 2023년 10월 17일
Dear Rennee,Thanks for choosing us for your vacation, we do appreciate you.One Love from the Rondel Village Family.

8/10 - 좋아요

Volker

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 7박 숙박함
답변 제공: Doverlin 님, 2023년 10월 3일
Dear Volker,Thanks for choosing us for your stay, we do appreciate your patronage.One Love from the Rondel village Family.

2/10 - 너무 별로예요

Gregory

2023년 9월에 1박 숙박함
답변 제공: Doverlin 님, 2023년 10월 19일
Dear Gregory,I am so sorry we did not meet your expectation.

10/10 - 훌륭해요

Renaldo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay was amazing, i had a great time
2023년 8월에 1박 숙박함
답변 제공: Doverlin 님, 2023년 8월 28일
ear Renaldo,Thanks for choosing us for your vacation, we do appreciate you

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent stay
Front desk staff very friendly, and night security. Restaurant was a slow but food was good when it came
2023년 8월에 1박 숙박함
답변 제공: Doverlin 님, 2023년 8월 19일
Dear Valued Guest,Thanks for choosing us for your stay, we do appreciate you.One Love from the Rondel Village Family!!

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We appreciated the lovely staff, amenities, bar, and restaurant. The office, maintenance, cleaning, security, bar, beach, and restaurant staff were all so helpful, friendly, and kind. We were in the back part of the property, thankful to snag one of the last rooms for the four days we were there, and it was great. We enjoyed the relaxing pool and jacuzzi, rich foliage, and beach access. The paddle board was a bonus as it was my first time doing it and with the calm water, it was perfect. Names that come to mind, Delroy, Damien, Daron, Doverlin, and John Wallace(our airport ride),
답변 제공: Doverlin 님, 2023년 7월 27일
Dear Mark,It was our pleasure hosting you and we are thrilled that you enjoyed your stay with us.We do appreciate your patronage and we look forward to hosting you in the near future.One Love from the Rondell Village Family.

2/10 - 너무 별로예요

Basia

2023년 7월에 10박 숙박함
답변 제공: Doverlin 님, 2023년 8월 9일
Dear Basia,So sorry we did not meet your expectation.

10/10 - 훌륭해요

Leeddeel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Doverlin 님, 2023년 7월 12일
Dear Valued Guest,Thanks for choosing us and we do appreciate you.One Love from the Rondel Village Family.

8/10 - 좋아요

jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cute place, negril is in trouble
You only gave 80 to 100 feet of beach and that isnt much. The rooms are great, the food at restaurant is good but slow and they need better pans in family rooms and coffee. The pans were terrible. This is a good place, but every time we went on beach we were approached for excursions or illegal stuff. It got old fast. Place is great, but last time ill ever go to negril. Every person is hustling tips outside of rondel. 10 percent service and 10 percent tax before tip. One lady tried charging us 16.5 percent to book an excursion. No thanks....
2023년 7월에 1박 숙박함
답변 제공: Doverlin 님, 2023년 7월 11일
Dear Jason,So sorry for your experiences outside Rondel Village, that is not the true spirits of us Jamaicans. I hope you will reconsider and visit with us again. You have brought to the attention of the pan in the room to our Operations Manager and she will addressed same. One love.

8/10 - 좋아요

jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rondel
The trip was great. We had 4 jids and us, so the room was perfect. Some littl things that could really help. Pans you can cook on that are good and coffee in the rooms. So cheap of a fix and would have changed a ton. Our security guy Deron was super. Dude is great. The beach area is cleannand water was awesome, but its a small area just for you and the other guests. 20 people makes it crowded.
2023년 7월에 6박 숙박함
답변 제공: Doverlin 님, 2023년 7월 11일
Dear Jason,Thanks for feedback.We appreciate you choosing us for your vacation.One Love from the Rondel Village Family

10/10 - 훌륭해요

Shanique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only thing was missing is a kettle in the room.
2023년 7월에 4박 숙박함
답변 제공: Doverlin 님, 2023년 7월 11일
Thanks Shanique!We appreciate you.Kettle is available upon request.

8/10 - 좋아요

Nalani

2023년 6월에 3박 숙박함
답변 제공: Doverlin 님, 2023년 7월 24일
Dear Nalani,Thanks for your patronage, we do appreciate.One Love from Rondel Village Family!

10/10 - 훌륭해요

Ivy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place was awesome, fresh towels & hot water everyday, clean comfortable spacious rooms already equipped with a fridge! My housekeeper Porsha was the best!! The food was tasty, everything was made to order so there was a little wait, but who cares when you are getting fresh hot food! The beach attendant was most helpful in setting up beach chairs & umbrellas. All staff were polite & friendly, & deserving of every penny of the tips they earn! I will definitely return to Rondel!!!
2023년 5월에 5박 숙박함
답변 제공: Doverlin 님, 2023년 6월 6일
Dear IvyThanks for choosing us for your vacation, we do appreciate you.One Love from the Rondel Village Family.

10/10 - 훌륭해요

Sophia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and simple for me and my partner. Staff was great and I will definitely be going again
2023년 5월에 2박 숙박함
답변 제공: Doverlin 님, 2023년 5월 30일
Dear Sophia,It was our pleasure serving you and we look forward to host you in the near future.One Love from the Rondel Village Family.

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, spacious, close to beach.
2023년 5월에 4박 숙박함
답변 제공: Doverlin 님, 2023년 5월 17일
Dear Christopher,Thanks for choosing us and we do appreciate your patronage.One Love from the Rondel Village Family!!

2/10 - 너무 별로예요

Muriel

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Manager was rude, a very old outdated building they kept turning the water off in the late evening hours if we had to go to the restroom, the toilet will not flush we couldn’t wash our hands. Couldn’t take a shower when we came in from being out, they put us in the wrong room with two full-size beds hard as a rock by the way mosquitoes everywhere we got bit so bad the whole time we were there, it was awful. They charge me $600 for the deposit when initially it was supposed to only been 300 according to their own contract online. I had to contact my bank to get my money back because they were horrible and they still did not put me in another room , they have blinds that people can see through your rooms and very bad experience and I will never go back there ever. The restaurant is just so-so… depends on the chef. The female chef was Okay. depending on which chef you got… my husband order steak and eggs over easy and the eggs were so hard the steak was not cooked properly. It was dry and the bill was so expensive over $164 just for two orders of French toast a bowl of fruit and two small steak orders !
2023년 5월에 4박 숙박함
답변 제공: Doverlin 님, 2023년 5월 9일
Dear Muriel,So sorry we did not meet your expectations.You booked your reservation through Expedia.com Group, and we received your reservation for a 2 Bedroom Villa requesting 2 double beds in the master bedroom. We accommodated your request as per your reservation for the 2 double beds in the master bedroom. Our 2 Bedroom Villas can come with either 2 double beds or 1 king bed in the master bedroom. The correct category was given to you, upon check out you told us that you were given the wrong room. You also complained that the beds were hard the day after you checked in which we will review.You complained that the security kept shutting off the water every 10 minutes, which is not the case; I explained that due to extreme drought conditions affecting the entire island, severe water restrictions are in place where the supply from the main is locked off between the hours of 10:00pm and 5:00 am nightly. However, we do have standby water tanks but must again apologize for the brief periods of intermittent disruption experienced. You stated that the security deposit was US300.00 and was advised on check-in that it is US300.00 per room since you are staying in a 2 Bedroom Villa it is counted as 2 rooms, thus US600.00 was done as a Pre-Auth, which is a hold on your card, and this was reversed on your departure from the resort.Unfortunately, the Restaurant did not receive a complaint regarding breakfast with the Steak and Eggs at the time, which would have given us the opportunity to address to issue. At the restaurant all our menu options are priced, therefore, this will give the customer the cost of a meal before an order.One Love from the Rondel village Family.

10/10 - 훌륭해요

Don B.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My wife and I have stayed at Rondell for 12 years. We love the team and the people that come back each January. Wouldn't think of staying anywhere else.
2023년 1월에 9박 숙박함
답변 제공: Doverlin 님, 2023년 5월 2일
Dear don,It is our pleasure to host.See you next January 2024.One Love from the Rondel Village Family.

10/10 - 훌륭해요

Aldin

2023년 4월에 1박 숙박함
답변 제공: Doverlin 님, 2023년 5월 18일
Dear Aldin,We are thrilled that you enjoyed your stay with us , we do appreciate you.One Love from the Rondel Village Family

4/10 - 별로예요

Daniel

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Restaurant food was awful. Bar was expensive. Staff are noisy from 7.30am so don't expect a lie in. No one cares if you are unhappy with anything to do with the food or property.
2023년 4월에 4박 숙박함
답변 제공: Doverlin 님, 2023년 4월 28일
Dear Daniel,We are extremely sorry that we did not meet your expectations and we are sorry that you did not let us know your concerns while staying with us so we could address them.We will address all concerns you have mentioned and we hope you will give us the opportunity to host you in the near future. Please accept our sincere apology.One Love from the rondel Village Family.

10/10 - 훌륭해요

Dion

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property and friendly staff
2023년 4월에 3박 숙박함
답변 제공: Doverlin 님, 2023년 4월 26일
Dear Dion,Thanks for choosing us for your vacation, we do appreciate you.