외부 세부 사진

뉴 헤이븐 호텔 여행 후기

3.5 out of 5
뉴 헤이븐 호텔
229 George Street, New Haven, CT

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1217개 이용 후기 중 751개" "
평점 8 - 좋아요. 1217개 이용 후기 중 275개" "
평점 6 - 괜찮아요. 1217개 이용 후기 중 101개" "
평점 4 - 별로예요. 1217개 이용 후기 중 46개" "
평점 2 - 너무 별로예요. 1217개 이용 후기 중 44개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Heejung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bath room is very clean The staff is kind
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 23일
Heejung, thank you for your comments. At New Haven Hotel, we take pride in the cleanliness of our accommodations and the friendliness of our team members. It's delightful to hear that you took note of both during your visit. We look forward to providing you with the same high standards on your next stay!

4/10 - 별로예요

Chun Seon

2023년 8월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 16일
Thank you for sharing your feedback, Chun.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

10/10 - 훌륭해요

Miyoung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2022년 6월 7일
Thank you for the 10/10 rating, Miyoung! We're thrilled to see how much you enjoyed staying at New Haven Hotel. We look forward to hosting​ you again in the near future! Thank you again for sharing.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
2021년 10월에 1박 숙박함
답변 제공: C.R 님, 2021년 10월 25일
We’re so thrilled that you loved your stay! We are always striving to make each guest experience memorable, and we’re glad that we’ve achieved it!

8/10 - 좋아요

Wenli 님, Skillman

좋아요: 청결 상태, 직원 및 서비스
A little old
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Arnold

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Arnold, thank you for leaving such a positive review about your recent stay at New Haven Hotel. We're absolutely delighted our team members provided an amazing experience. We look forward to welcoming you back on your next visit.

8/10 - 좋아요

Yolonda

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
Yolonda, thank you for taking the time to rate your stay at New Haven Hotel. It appears that your experience with us was positive overall, and we're glad to learn that. Still, as your 4-star rating suggests, we have room for improvement. Should you have any specific suggestions, we are always open to receiving feedback from our guests. We hope to welcome you back soon for an even better experience!

10/10 - 훌륭해요

Eva

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very clean & in a good location close to lots of food options. The staff was friendly & the lobby had refreshments and snacks available to purchase. Overall it was a good stay.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Eva, thank you for your complimentary review. At New Haven Hotel, we take pride in maintaining a clean environment and having an array of refreshments for our guests. We're excited to hear our team members were able to contribute to making your stay enjoyable. We hope to have the privilege to welcome you back in the future.

10/10 - 훌륭해요

Jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
Jane, thank you for choosing New Haven Hotel for your stay. We're thrilled to know you had a great experience. We appreciate your rating and hope to continue providing excellent service in the future. Thanks again, and we look forward to welcoming you back soon.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good staff. Archaic rules
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
Michael, it's great to hear you found our team members to be good at the New Haven Hotel. We're sorry if some of our policies didn't meet your expectations. We take all our guests' feedback into consideration as we constantly strive to enhance our services. Thank you for your review. We hope to welcome you back soon.

8/10 - 좋아요

Vanessa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Good location. Need to update showers so that water doesn’t leak out of the shower.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 5일
Vanessa, thank you for taking the time to leave a review. The New Haven Hotel appreciates your praise of our centrally located property. As for the in-room amenities, we're continually looking into ways to enhance and modernize guests' experiences, and your feedback on that is important to us. We hope to have you back soon.

10/10 - 훌륭해요

Tricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was clean and had plenty of room available for our luggages. Staff was friendly and helpful. Would stay here again.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 5일
Tricia, we're thrilled to hear you enjoyed your stay at New Haven Hotel. It's wonderful that our spacious rooms served well for your belongings, and our helpful team members contributed positively to your experience. We look forward to hosting your next visit.

10/10 - 훌륭해요

Zhibin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staffs are friendly and the room is clean. Walkable distance to Yale campus.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 4일
Zhibin, thank you for selecting the New Haven Hotel and sharing your wonderful experience. We're thrilled to hear our team members exceeded your expectations with their friendliness and the cleanliness of your room. It's wonderful to know that you appreciated our proximity to Yale campus. We can't wait to have you back on your next visit.

8/10 - 좋아요

Dionisios

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Location is so convenient, as is the parking garage connected to the property with an overhead bridge. My biggest gripe is with the night staff, who were very dismissive and almost condescending when my fiancée and I discovered dirty sheets on the bed. It took over an hour to receive new sheets, and the night staff flat out refused to assist us in removing the dirty sheets and remaking the bed because she was quote “not allowed to help at night”. I would come back for the location and overall aesthetic of the hotel, but our experience with the staff was not great.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 3일
Dionisios, your feedback is appreciated. It's delightful to hear that you found the New Haven Hotel's location ideal and the parking garage convenient. On the other hand, we regret the issue you encountered regarding the bed linen and the delay in getting it resolved. The level of service described falls short of the standards we aim to uphold, particularly in matters of hygiene and courtesy from our team members. We want to assure every guest feels cared for, so we'll definitely look into this matter. We're thrilled to hear you'd visit again based on our prime location and design. We're eager to provide you an enhanced experience on your next stay.

8/10 - 좋아요

Kara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel near Campus. Close to restaurants.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
Kara, we're pleased to hear you enjoyed the strategic location of New Haven Hotel near campus and various dining options. We hope we'll have the opportunity to welcome you back soon.

10/10 - 훌륭해요

Alejandro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo me encanto, y el personal es extremadamente servicial y profesional. Muchas gracias
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
Alejandro, estamos encantados de saber que disfrutó de su estadía en el Hotel New Haven. Es fantástico saber que los dedicados miembros de nuestro equipo dejaron una impresión duradera con su servicio. Sus amables palabras nos inspiran a seguir brindando excelencia. Gracias y esperamos darle la bienvenida nuevamente en el futuro.

8/10 - 좋아요

Scott

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Thank you for sharing your thoughts with us, Scott!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to New Haven Hotel. Thank you and have a lovely day!

6/10 - 괜찮아요

Winsome

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Nice clean hotel . The staff was not as friendly. Its was also noisy. I will stay there agin but a different room and floor. The hotel is in a good area for food.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Winsome, it's great to hear you enjoyed the cleanliness of New Haven Hotel and its convenient location. We're sorry if there were any disturbances during your stay. Next time, be assured that our team will make every effort to allocate a more suitable room for you. Regarding your experience with our team members, we constantly aim for friendly hospitality. We look forward to providing you with a more pleasurable stay in the future.

2/10 - 너무 별로예요

Guilherme

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
We appreciate your feedback, Guilherme.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

10/10 - 훌륭해요

Claus 님, Groton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check-in quick. Room clean and as expected.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Claus, we're thrilled to know your check-in process was swift and the room was up to standard at New Haven Hotel. We can't wait to welcome you back in the future.

10/10 - 훌륭해요

Nadim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel in downtown New Haven close to Yale and many restaurants
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 24일
Nadim, it's fantastic to hear that you enjoyed your stay at the New Haven Hotel. We're delighted you found our prime location in Downtown New Haven to be convenient, particularly our proximity to Yale and numerous dining options. We hope to serve you again soon on your future visits!

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and price. Staff were friendly and offered places to visit. Very nice rooms.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Sean, it's wonderful to hear that you appreciated the ideal location and value at New Haven Hotel. We're delighted that our friendly team members were able to suggest local spots for you to visit and that our fine accommodations met your needs. Thank you for choosing us. We look forward to your next visit.

10/10 - 훌륭해요

Ingrid

Overall stay was excellent
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Ingrid, it's wonderful to hear that your stay at the New Haven Hotel was excellent. We're thrilled to see that we were able to meet your expectations and ensure a delightful stay. We look forward to welcoming you back for another superb experience.

6/10 - 괜찮아요

Claude

2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
We appreciate you taking the time to share your feedback, Claude.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

8/10 - 좋아요

Jane 님, Sinking Spring

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was our second time staying at the New Haven Hotel. We like it's proximity to Yale New Haven Hospital and there are bars and dining options in easy walking distance. Garage parking is directly across the street with walkway direct to hotel. The rooms are a nice size with comfortable beds. Overall a nice hotel and a great value for the price.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 16일
Jane, it brings us joy to hear that you chose New Haven Hotel for your stay again! We're glad you found our location conveniently close to nearby attractions and amenities. We appreciate your praise for our spacious rooms and comfy beds. Thanks for acknowledging that our hotel offers great value. We look forward to welcoming you back again soon.

8/10 - 좋아요

Marilyn 님, San Diego

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable bed and pillows!
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 16일
Marilyn, we're thrilled to read about your delightful experience at New Haven Hotel! It brings us immense satisfaction knowing that our comfortable bed and pillows added to your enjoyment. We greatly anticipate the possibility of welcoming you back in the future.

10/10 - 훌륭해요

Justin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is 5 star
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 15일
Justin, it's gratifying to hear that our team members at New Haven Hotel presented a top-notch experience during your stay. We look forward to welcoming you back for another exceptional visit.

8/10 - 좋아요

Allison

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Helpful front desk staff. Nice size room, good quality toiletries provided.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
Allison, thank you for taking the time to share your experience. It's delightful to hear that you appreciated the hospitality of our front desk colleagues at the New Haven Hotel as well as enjoyed our spacious rooms and premium toiletries. Looking forward to welcoming you back for another pleasant experience.

10/10 - 훌륭해요

Ronald

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel has become our go to hotel in New Haven. Stayed there numerous times.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Ronald, we're delighted that New Haven Hotel continues to be your preferred choice when you visit the city. The fact that you've stayed here numerous times is the highest compliment we could receive. We look forward to having you back many more times in the future.

8/10 - 좋아요

Douglas 님, secaucus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good less expensive option close to Yale
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
We appreciate your lovely rating, Douglas!The satisfaction of our guests is important to us so we can't wait to see you back again at New Haven Hotel soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

8/10 - 좋아요

Amoy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
Thank you for the 4-star rating, Amoy!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at New Haven Hotel. Thank you again for sharing!

10/10 - 훌륭해요

Haining

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable stay.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 9일
Haining, it's wonderful to hear that you found your stay at New Haven Hotel comfortable. We aim to provide a cozy and relaxing environment for all our guests and we hope to be your choice for lodging again in the near future.

10/10 - 훌륭해요

Re'Yanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 10일
Re'Yanda, thank you for your five-star rating on Expedia. We're delighted to learn that your stay at New Haven Hotel met your expectations. Our team is always striving to provide outstanding service and we're grateful for your feedback. We hope you choose to stay with us again in the future. Safe travels!

8/10 - 좋아요

Liliya 님, Brooklyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place to stay in downtown of New Haven, CT. Very convenient to all.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 5일
Liliya, it's wonderful to hear that you found New Haven Hotel conveniently located in downtown. We strive to offer an ideal location for our guests and we're glad it added to the enjoyment of your stay. We appreciate your feedback and hope to have the opportunity to welcome you back soon.

8/10 - 좋아요

Sandipan 님, Boston

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 24일
Sandipan, thank you for sharing your feedback. It's great to hear that your stay at the New Haven Hotel was satisfactory. We're looking forward to welcoming you back in the near future for another enjoyable visit.

10/10 - 훌륭해요

Michael 님, Calgary

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 23일
Michael, thank you for choosing New Haven Hotel for your recent stay. We are thrilled that your experience met your expectations. Your satisfaction is vital to us and your feedback is greatly appreciated. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

LeAndra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed my stay here. Definitely recommend!
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
LeAndra, it's wonderful to hear about your enjoyable stay at New Haven Hotel. Your satisfaction and recommendation mean so much to us. We're looking forward to welcoming you back in the future.

8/10 - 좋아요

Yvon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We got a room upgrade with more space which was wonderful. If they have a restaurant and can provide at least breakfast, it would be even more attractive.
2024년 2월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 2월 23일
Yvon, it's great to hear that you appreciated the extra room space at New Haven Hotel. We understand your preference for an on-site breakfast service and we're exploring ways to enhance our guest's dining options. Thank you for your feedback and for choosing to stay with us!

10/10 - 훌륭해요

Ray 님, Provincetown

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is perfect!!!!
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 23일
Ray, it's delightful to hear that your stay with us at New Haven Hotel met your high standards. Here's hoping it becomes a firm favorite for you. Come back soon!

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Lisa, it's wonderful to see your fantastic rating of the New Haven Hotel! We're thrilled that our commitment to excellent guest experience resonated with you. We'd love to have the chance to serve you again in the future. Thanks for choosing us for your stay.

10/10 - 훌륭해요

Lillian 님, Hebron

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We will definitely book again
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 20일
Lillian, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at New Haven Hotel!

6/10 - 괜찮아요

Arielle

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Thank you for sharing, Arielle.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스
The hotel was very clean ! The staff was excellent ! Will definitely stay here again !
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 18일
Linda, it's wonderful to hear about your experience at the New Haven Hotel. Keeping our premises pristine and delivering excellent service through our team members is our utmost priority. We're delighted to learn that we'll be your hotel of choice for future visits. We eagerly anticipate your return.

10/10 - 훌륭해요

Hanxiang

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 16일
Hanxiang, it's wonderful to hear that you had a favorable experience at New Haven Hotel. We strive to provide the best service for our guests. Thank you for choosing to stay with us. We look forward to welcoming you back for another great experience.

10/10 - 훌륭해요

Laila

2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Laila, thank you for your high rating of New Haven Hotel. We're delighted you've had a wonderful experience. We'd appreciate any further feedback that will help us continue to improve our service. We look forward to your next stay!

10/10 - 훌륭해요

John 님, Springfield

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 13일
John, thank you for taking the time to rate your experience at New Haven Hotel. It's wonderful to see your 5-star rating and we're delighted that your stay exceeded expectations. We hope to see you again soon for another great stay at New Haven Hotel.

4/10 - 별로예요

Mary

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Hate how there’s no breakfast
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 12일
Mary, it's regrettable to hear about your dissatisfaction with the lack of a breakfast option. We do appreciate the importance of starting the day with a good meal, and we'll ensure your feedback is considered as we strive to enhance our guest experience. Thank you for using Expedia to share your thoughts.

10/10 - 훌륭해요

Mario

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Thanks, Mario! It's outstanding your time at New Haven Hotel was fantastic. We can't wait until your next visit!

8/10 - 좋아요

Joan 님, Carlisle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel, great location. Check in staff was nice but very little communication. Check out staff and housekeeping were very friendly
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 12일
Joan, thank you for choosing to stay at New Haven Hotel. We're glad you took pleasure in our exemplary location and found our architecture appealing. It’s heartening to know that our colleagues during check-out and housekeeping were able to make your experience more enjoyable. As for the communication concern during check-in, we'll strive for improvements. We look forward to offering you an even more communicative and personal service on your next visit.

10/10 - 훌륭해요

Winnie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
Winnie, your top score for New Haven Hotel truly brightens our day! We are looking forward to your return visit. Thank you for your review!