외관

뉴 올리언스 메리어트 여행 후기

4 out of 5
뉴 올리언스 메리어트
555 Canal St, New Orleans, LA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1731개 이용 후기 중 894개" "
평점 8 - 좋아요. 1731개 이용 후기 중 442개" "
평점 6 - 괜찮아요. 1731개 이용 후기 중 224개" "
평점 4 - 별로예요. 1731개 이용 후기 중 97개" "
평점 2 - 너무 별로예요. 1731개 이용 후기 중 74개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Yong-Guk

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 7박 숙박함
답변 제공: Resident Manager 님, 2023년 12월 19일
Dear Guest, Thank you for your nice rating. We are pleased we met your expectations for an enjoyable stay at New Orleans Marriott. We look forward to having the pleasure of doing so again on your next visit to the area. Sincerely, Javier Rodriguez Resident Manager

4/10 - 별로예요

DOHYE

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 5박 숙박함

8/10 - 좋아요

Jinbun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
완벽한위치. 맛집, 재즈바, 잭슨스퀘어등 모든장소 도보이용가능. Swamp tour pick up도 호텔 앞에서가능. 로비에 스타벅스가 있어서 그런지, 룸에있는 커피는 맛이 없어서 한잔드립해서 한모금만. 2박3일 일정이었는데, 왠만한건 다 가능한위치. 룸과 화장실이 너무작고, 와이파이 유료인데, 7층 저층이라서인지 게스트와이파이 이용가능했음. 조식포함 숙박신청했는데, 조식은 so so. 그냥 밖에있는 레스토랑에서 먹는것 강추. 에그 오믈렛이랑 에그베네딕트. 주문형조식. 뷔페스타일아님.
2022년 2월에 2박 숙박함

6/10 - 괜찮아요

Monya

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Location is amazing. You’re on Canal Street, Bourbon Street is like a 5 to 10 minute walk Café Dumond is like a 15 minute walk which is across the street from Jackson Square. The whole area is basically the French Quarter immediately outside there are buses petty cabs a tram, so the highlight of this location is the location. Caesars Palace Casino is five minute walk across the street.
2024년 5월에 2박 숙박함

8/10 - 좋아요

Shyeem

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a very nice property
2024년 5월에 3박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 27일
Dear Shyeem, We are pleased your stay was enjoyable and want to thank you for your nice rating. All of us at New Orleans Marriott look forward to your next visit. Sincerely, Javier Rodriguez Resident Manager

6/10 - 괜찮아요

Angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
For the price, the rooms need to be updated. The rooms look basic. Then you have to pay $50 a day for parking and the breakfast is not even included.
2024년 5월에 3박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 27일
Dear Angela, Thank you for taking the time to share your feedback. We regret your disappointment with some of the extra costs associated with your visit. We understand your frustrations if these costs came as a surprise to you, and we appreciate your remarks. We are also sorry you felt our accommodations needed updating. We are grateful for the comments and will share these notes with our team for the future modernization of our hotel. We hope you will stay with us again for a more seamless experience. Sincerely, Javier Rodriguez Resident Manager

6/10 - 괜찮아요

sharlene

연인과의 여행
Location was ok
2024년 5월에 3박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 27일
Dear Sharlene, Thank you for taking the time to share your comments about your recent visit. We are sorry for not meeting your expectations and that our location was not ideal for you. We appreciate your remarks and are grateful for your patience. We hope to have the opportunity to assist you on your next trip and help make your experience an enjoyable one. Sincerely, Javier Rodriguez Resident Manager

8/10 - 좋아요

Sinchan 님, Midland

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 4박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 26일
Dear Sinchan, We are glad you enjoyed your time at New Orleans Marriott. Thank you for your nice rating, and we look forward to your next visit. Sincerely, Javier Rodriguez Resident Manager

6/10 - 괜찮아요

Allan

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hidden fees were applied to our room charge. What a rip off
2024년 5월에 6박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 23일
Dear Allan, Thank you for choosing Marriott and for taking the time to post a review. We regret any disappointment you had with some of the extra costs associated with your visit. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. However, we understand your frustrations if these costs came as a surprise to you, and we hope you will accept our apologies. We appreciate your business, and we hope to see you again the next time you visit the area.Sincerely, Javier Rodriguez Resident Manager

4/10 - 별로예요

Thomas

연인과의 여행
별로예요: 직원 및 서비스
It was ok but I didn't like the service of the people at the front desk it took my longer than it should of to check in and the rooms wasn't all that but I did like the service of the luggage handlers and the maids they was very professional but the front desk don't have enough staff and they don't have the best people friendly attitudes
2024년 5월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 20일
Dear Thomas, Thank you for taking the time to leave a review; we appreciate your feedback. Please accept our apologies for the lack of attentiveness you encountered at our front desk and for the inconvenience caused by the delay upon check-in. We know a first impression is essential, and what you experienced is not typical. Please know that we will address your comments with our team to ensure they are not repeated, and we are grateful for your feedback. On the positive side, we appreciate you mentioning our bell desk and housekeeping team. We would love the opportunity to welcome you back and provide you with the perfect stay you deserve.Sincerely, Javier Rodriguez Resident Manager

2/10 - 너무 별로예요

Dominique 님, Wake forest

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Overall, the property was nice but I did not get the credit I was suppose to get for tourist activities. I called to speak with a representative and told they were another representative would reach back out with in 72 hours. I haven't heard from anybody
2024년 5월에 3박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 22일
Dear Dominique, Thank you for sharing your candid review. We regret your concern regarding the hotel credit and apologize for not resolving this satisfactorily. We strive to give every guest genuine and authentic hospitality; therefore, we sincerely apologize for the lack of attentiveness on our part. We will share your comments with our team appropriately, and we appreciate your patience. Sincerely, Javier Rodriguez Resident Manager

6/10 - 괜찮아요

Mohammad

단체 여행
좋아요: 직원 및 서비스
we were stiffed with " Daily Destination Fee " which took away any savings from buying a package deal from Expedia! This was not disclosed at the time of purchase.
2024년 5월에 4박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 20일
Dear Mohammad, Thank you for reviewing your recent stay with us. We regret your disappointment with the destination fee associated with your visit. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. However, we understand your frustrations if these costs came as a surprise to you, and we hope you will accept our apologies. We appreciate your business and hope to have another opportunity to serve you again whenever you are in the area.Sincerely, Javier Rodriguez Resident Manager

6/10 - 괜찮아요

Luis

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Overall great property however, room was dirty. After taking a closer inspection of the room, it was observed that the bathroom was not clean. It had vomit stains on the side, as if the people before me had a little to much fun on bourbon street. Overall would good but would have been better if it was cleaner. 2/5 stars.
2024년 5월에 1박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 17일
Dear Luis, Thank you for evaluating your stay. We are happy to know you enjoyed your time with us overall. However, we are sorry you had issues with the housekeeping oversights in your room. We want to exceed every guest's expectations, so we are disappointed this did not happen during your visit. Your concerns have been shared with our team, and we are grateful for the feedback. What you experienced is not typical, and we would love for you to give us another try to make it up to you!Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Abdlellah 님, Elmwood Park

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 16일
Dear Abdlellah, Thank you for the perfect rating. We are glad you had a wonderful time at New Orleans Marriott. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Javier Rodriguez Resident Manager

6/10 - 괜찮아요

Fatiyah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
It was very clean and staff was professional. They could have a microwave in the room and also should have complimentary breakfast. That breakfast was to expensive just to be below average
2024년 5월에 3박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 15일
Dear Fatiyah, Thank you for sharing the specifics of your stay with us. We are sorry you were disappointed by not having a microwave in the room. Please know we welcome you to reach out to our front desk at any time for items you need to make your visit more comfortable; we are always here to help. We also regret your disappointment with our breakfast options. We appreciate your remarks and will share them appropriately. We hope you will give us another chance to prove we are committed to providing outstanding hospitality. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Mayu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 14일
Dear Mayu, We are delighted you had an outstanding stay at the New Orleans Marriott and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Javier Rodriguez Resident Manager

8/10 - 좋아요

FRANCINA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was great. What I didn’t like was parking at the hotel, rate of $49 per night.
2024년 5월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 13일
Dear Valued Guest, Thank you for taking the time to leave feedback about New Orleans Marriott. We are glad you loved our friendly service, delicious breakfast offerings, and clean accommodations. That said, we are sorry for not meeting your expectations and for your disappointment with the WiFi costs. We appreciate your remarks and will share them appropriately. It was our pleasure hosting you, and we look forward to your next visit. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Robert

좋아요: 편의 시설/서비스
.
2024년 5월에 1박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 12일
Dear Robert, We are thrilled you had an excellent stay at New Orleans Marriott, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Alex

It was noce
2024년 3월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 11일
Dear Alex, On behalf of our team at New Orleans Marriott, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to New Orleans.Sincerely, Javier Rodriguez Resident Manager

8/10 - 좋아요

Chanequa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The price to park is a little to high. And the room was basic and small .
2024년 5월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 10일
Dear Chanequa, Thank you for the review of New Orleans Marriott. While we appreciate your nice rating, we are disappointed you had some concerns with your room. Please know our front desk is always available and happy to help make your stay more comfortable. We also regret your disappointment with the parking costs. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. It was our pleasure hosting you, and we look forward to your next visit. Sincerely, Javier Rodriguez Resident Manager

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 9일
Dear Michael, Thank you for sharing a nice rating of your experience at the New Orleans Marriott. We are happy to see your stay was pleasant and look forward to having the pleasure of hosting you again soon. Sincerely, Javier Rodriguez Resident Manager

2/10 - 너무 별로예요

Kiara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 8일
Dear Kiara, Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are sorry your visit did not live up to your expectations and hope you will give us another opportunity to regain your trust. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quality hotel, professional staff
2024년 5월에 4박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 7일
Dear Thomas, Thank you for reviewing your stay at the New Orleans Marriott. We strive to ensure every guest has a comfortable and relaxing stay and will be sure to share your compliments with our team. It was a pleasure accommodating you, and we look forward to your next visit. Sincerely, Javier Rodriguez Resident Manager

8/10 - 좋아요

Ajamu 님, Houston

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great location to be near the action, however you can tell that the hotel is a bit older.
2024년 4월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 6일
Dear Ajamu, Thank you for your feedback regarding your stay at New Orleans Marriott. We appreciate your nice rating and are glad our location was perfect for your needs. That said, we regret you felt our property needed updating. We are grateful for the feedback and will share these notes with the appropriate individuals for the future modernization of our hotel. Thank you again, and we look forward to being your hotel of choice every time you are in the area. Sincerely, Javier Rodriguez Resident Manager

4/10 - 별로예요

STEVE

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Bad experience with the parking valet. He entered vehicle while wife was seated. He was attempting to move our vehicle without permission
2024년 5월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 10일
Dear Steve, Thank you for taking the time to share your thoughts. We apologize for the level of service you received from one of our associates during your time with us and for the inconvenience this caused you. We will convey your comments to the appropriate individuals as we are committed to reflecting the high level of hospitality we strive to give every guest. We appreciate your patience and would welcome the opportunity to restore a favorable impression of our hotel in the future. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

chuck

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent hotel and staff
2024년 5월에 1박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 4일
Dear Chuck, Thank you for your review of New Orleans Marriott. We are pleased you enjoyed your overall stay and that you particularly liked the courteous service provided by our associates. It was a pleasure hosting you, and we look forward to welcoming you again soon.Sincerely, Javier Rodriguez Resident Manager

4/10 - 별로예요

Raja

별로예요: 직원 및 서비스
2024년 4월에 4박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 3일
Dear Raja, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for any concerns you had during your stay. We appreciate you choosing us and hope you will visit again soon. Sincerely, Javier Rodriguez Resident Manager

6/10 - 괜찮아요

Melissa

Cockroaches in the room, musty air. Charged incidental fee twice. Added on an activity fee that was almost $100 extra dollars. Good location and the bar is nice, but overall not worth the price ($1400 all told for four nights).
2024년 4월에 4박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 4일
Dear Melissa, Thank you for sharing your feedback. We apologize for the inconvenience you encountered with the charges on your card. We completely understand the frustration you must have experienced. We will share your remarks with the appropriate individuals as we always look for ways to improve. We are also sorry for the cleanliness issues you had in your room. We value your comments and will convey them to our team. We are grateful for your patience and hope you will consider giving us a second chance the next time you are in the area. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Kim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Adjacent to the French Quarter and in walking distance to Caesars.
2024년 4월에 6박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 1일
Dear Kim, Thank you for being our guest at the New Orleans Marriott. We are glad you had a great time with us and that our location was perfect for your needs. It was a pleasure accommodating you, and we look forward to your return visit. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I dont like the resort fee of 20.00 everyday. Having to pay for wifi is a joke in this day and age. Very nice lobby. Food and drinks were good Staff very nice and friendly. Carpets need a deep clean or replaced Great location
2024년 4월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 1일
Dear Cheryl, Thank you for choosing New Orleans Marriott. We are glad our associates left a lasting impression and that you loved our convenient location and beautiful lobby area. We are also happy you loved our delicious food and drink offerings. That said, we are sorry for the concerns you had with our carpets. We will share your remarks with our team as we always look for ways to improve. We also regret your disappointment with some of the extra costs associated with your visit. We understand your frustrations if these costs came as a surprise to you, and we appreciate your feedback. It was our pleasure hosting you, and we look forward to your next stay. Sincerely, Javier Rodriguez Resident Manager

4/10 - 별로예요

Mitchell

가족 여행
Room smelled like an old smoking room. Front desk stated that is just how our rooms smell. People passed out and panhandling outside property on the sidewalk. Bathroom was extremely small with no bath fan.
2024년 4월에 3박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 30일
Dear Mitchell, Thank you for the review and for sharing your experience. We apologize for not meeting your expectations and for the concerns you experienced in your room. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns and appreciate you bringing this to our attention. We are also sorry for your disappointment with the size of the bathroom. We value your comments and will address them appropriately. We hope you will consider giving us a second chance the next time you are in the area. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Arlyne 님, New York

좋아요: 편의 시설/서비스
Centrally located
2024년 4월에 3박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 28일
Dear Arlyne, We are delighted we exceeded your expectations for a memorable stay at New Orleans Marriott and appreciate you sharing your experience with other travelers. We are glad our location was perfect for your travel needs. Thank you for choosing us, and we look forward to seeing you on your next visit to New Orleans. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

David

연인과의 여행, 출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Ve
2024년 4월에 5박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 28일
Dear David, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at New Orleans Marriott. We look forward to your return and wish you all the best with your future travels. Sincerely, Javier Rodriguez Resident Manager

6/10 - 괜찮아요

D

좋아요: 직원 및 서비스
2024년 4월에 3박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 28일
Dear Valued Guest, Thank you for your visit. We are sorry if there were a few issues that kept you from giving us a higher rating. We regret any inconvenience this caused and hope you will return for the perfect stay you deserve. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Tiffany 님, Biloxi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had a great birthday weekend there. Felt very safe and there was easy access to everything going on in the French Quarter fest!
2024년 4월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 26일
Dear Tiffany, We love it when people include us in their special celebrations; therefore, we are glad we could help make your birthday an enjoyable event. We are happy our location perfectly suited your travel needs and that you had a great time with us. Thank you for your comments, and we look forward to your return. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Tera

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 23일
Dear Tera, We enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at New Orleans Marriott, we invite you to come back and stay with us again whenever you are in the area. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 편의 시설/서비스
I love staying here! We stay here every time we visit New Orleans
2024년 2월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 22일
Dear Terry, It is always a pleasure to read from our loyal guests and to know we are continually exceeding expectations. We are glad to know you enjoyed your stay. We appreciate your kind review and look forward to your next stay at New Orleans Marriott.Sincerely, Javier Rodriguez Resident Manager

4/10 - 별로예요

Samuel

2024년 4월에 3박 숙박함
답변 제공: Resident Manager 님, 2024년 5월 12일
Dear Samuel, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Sincerely, Javier Rodriguez Resident Manager

8/10 - 좋아요

JOSEPH C

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
We reserved a suite our room was unavailablendue to over booking 2 out of 4 nights. We the same excuse "sorry our staff made an error" 2 night in a row. Unacceptable and very inconvienent.
2024년 4월에 4박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 4월 27일
Dear Joseph, Thank you for visiting us. While we appreciate your nice rating, we are sorry for not being able to provide you with a room. We completely understand your frustration and the inconvenience this caused you; however, we can confirm this is not a normal occurrence for us. We have procedures in place to prevent this from happening. On the rare occasion, this does occur, we try to honor all reservations to the best of our ability. We hope you will consider giving us a second chance the next time you are in the area. Sincerely, Javier Rodriguez Resident Manager

8/10 - 좋아요

Sal Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location
2024년 4월에 4박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 16일
Dear M. Joseph, We are delighted we exceeded your expectations for a memorable stay at New Orleans Marriott. We agree that we have an outstanding location and hope you were able to visit the French Market, which boasts three centuries of history and six blocks of shopping. Thank you for being our guest, and we look forward to seeing you on your next visit to New Orleans. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

MANDRIKA 님, RICHMOND HILL

2024년 4월에 4박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 17일
Dear Mandrika, Thank you for choosing New Orleans Marriott. We were pleased we exceeded your expectations during your visit. If you find yourself in our area again, we look forward to having another opportunity to provide you with an exceptional stay. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 17일
Dear Stacey, It is wonderful to know you enjoyed everything about your time at New Orleans Marriott and that we exceeded your expectations. We strive to provide everything needed for the perfect stay. We appreciate your kind rating and look forward to you being able to stay with us again soon. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Guiteu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2024년 4월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 16일
Dear Guiteu, Thank you for rating your experience at New Orleans Marriott. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We look forward to being your hotel of choice whenever you return to the area. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Denise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was professional and friendly. Beautiful hotel, wonderful room, delicious food and the drinks were spot on.
2024년 4월에 1박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 16일
Dear Denise, Thank you for reviewing your recent stay at New Orleans Marriott. We are glad our associates exceeded your expectations and that you loved our well-appointed accommodations and delicious food offerings. We will share your kind words with everyone for their job well done. It was a pleasure welcoming you, and we look forward to you choosing us every time your travels bring you to our area. Sincerely, Javier Rodriguez Resident Manager

6/10 - 괜찮아요

Bob

단체 여행
좋아요: 청결 상태
Convenient
2024년 4월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 15일
Dear Bob, Thank you for your stay. We are sorry if there were a few issues that kept you from giving us a higher rating. We regret any inconvenience this caused and hope you will return for the perfect visit you deserve. Sincerely, Javier Rodriguez Resident Manager

4/10 - 별로예요

Yarima

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 15일
Dear Yarima, Thank you for visiting us. We genuinely regret you did not enjoy your stay and want to extend our apologies for not living up to your expectations. We hope you will return so we can have an opportunity to provide you with a better experience. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Sheila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, convenient to walk to French Quarter, great restaurants near by. Staff was very helpful and friendly.
2024년 4월에 4박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 10일
Dear Sheila, Thank you for making New Orleans Marriott a part of your travel plans. We are glad you loved the thoughtful hospitality from our associates and will share your kind remarks with everyone. It was also great to know our location was perfect for your needs. It was a pleasure serving you, and we look forward to your return visit. Sincerely, Javier Rodriguez Resident Manager

8/10 - 좋아요

Jolonda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved it
2024년 4월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 10일
Dear Jolonda, We are happy you chose New Orleans Marriott for your recent visit. It was our pleasure having you as our guest, and we look forward to you revisiting us the next time your travel brings you to our area. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Nathalia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property
2024년 4월에 2박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 8일
Dear Nathalia, It was a pleasure receiving your fantastic rating for New Orleans Marriott. We are glad we exceeded your expectations and appreciate your comments regarding our well-kept property. Thank you for being our guest; we look forward to your next visit. Sincerely, Javier Rodriguez Resident Manager

10/10 - 훌륭해요

Joel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staffs are nice and friendly. Hotel is clean and comfortable but small bathroom.
2024년 4월에 1박 숙박함
답변 제공: Resident Manager 님, 2024년 4월 8일
Dear Joel, Thank you for the review and for taking the time to recognize New Orleans Marriott. We are delighted to know how much you enjoyed our clean property and the excellent service provided by our associates. That said, we regret the concerns you had regarding the size of your bathroom. Please know our front desk is always available and happy to help make your stay more comfortable. Thank you once more, and we look forward to hosting you again soon. Sincerely, Javier Rodriguez Resident Manager