Sheraton New Orleans Hotel is at the city's core, steps from Bourbon and Canal Streets. Guests can swim in the outdoor pool, dine at Roux Bistro, and enjoy free WiFi in public areas, on-site shopping, dry cleaning, an electric car charging station, and attentive staff.
Located in New Orleans, Sheraton New Orleans Hotel is in the city center. Port of New Orleans and Julia Street Cruise Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Jackson Square and Mississippi River. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center. Visit our New Orleans travel guide
500 Canal St, New Orleans, LA, 70130
What's nearby
Canal Street
1 min walk - 0.0 km
Royal Street
2 min walk - 0.2 km
Bourbon Street
3 min walk - 0.3 km
Caesars New Orleans Casino
7 min walk - 0.6 km
Caesars Superdome
14 min walk - 1.2 km
Getting around
Canal at Camp Stop
1 min walk
New Orleans Union Passenger Terminal
10 min drive
Louis Armstrong New Orleans Intl. Airport (MSY)
28 min drive
Restaurants
Willie's Chicken Shack
2 min walk
Creole House Restaurant & Oyster Bar
1 min walk
55 Fahrenheit
1 min walk
Popeyes Louisiana Kitchen
2 min walk
Cafe Beignet, Canal St
1 min walk
About this property
Sheraton New Orleans Hotel
Upscale hotel near Canal Street
Caesars New Orleans Casino and Bourbon Street are located near Sheraton New Orleans Hotel, which provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, Roux Bistro, offers breakfast and lunch. In addition to a bar and a 24-hour gym, guests can connect to free WiFi in public areas, with speed of 50+ Mbps.
You'll also enjoy perks such as:
An outdoor pool
Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
An electric car charging station, express check-out, and a porter/bellhop
A gift shop, a vegetable garden, and concierge services
Guest reviews give top marks for the helpful staff and location
Room features
All 1110 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like desk chairs and air conditioning. Guest reviews speak well of the clean rooms at the property.
More amenities include:
Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and hair dryers
32-inch LCD TVs with premium channels
Wardrobes/closets, free infant beds, and coffee/tea makers
Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Height restrictions apply for onsite parking
Limo/town car service
Valet parking on site (USD 62.15 per night; includes in/out privileges)
Wheelchair-accessible parking available
Food and drink
Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Restaurants on site
Pelican Bar
Roux Bistro
Starbucks Coffee
Things to do
24-hour gym
Outdoor pool
Shopping
TV in common areas
Family friendly
In-room crib
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
105,996 square feet of conference space
60 meeting rooms
Business center
Computer station
Outdoors
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height view port in door
Transfer shower
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
100% renewable energy
49 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1982
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Down comforter
Free crib
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
32-inch LCD TV with premium cable channels
Pay movies
Food and drink
Coffee/tea maker
Free bottled water
Limited room service
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 88 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Destination fee: USD 28.75 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately USD 24 per person
Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
Fee for in-room wired internet: USD 16.95 per day (rates may vary)
Valet parking fee: USD 62.15 per night (in/out privileges)
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel New Orleans Sheraton
Hotel Sheraton New Orleans
New Orleans Hotel Sheraton
New Orleans Sheraton
New Orleans Sheraton Hotel
Sheraton Hotel New Orleans
Sheraton New Orleans
Sheraton New Orleans Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton Orleans Hotel Orleans
Sheraton New Orleans Hotel Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton New Orleans Hotel Hotel New Orleans
Frequently asked questions
Does Sheraton New Orleans Hotel have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Sheraton New Orleans Hotel?
As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Sheraton New Orleans Hotel on Apr 1, 2026 start from ₩175,057, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sheraton New Orleans Hotel pet-friendly?
Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 88 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Valet parking is available for USD 62.15 per night.
What time is check-in at Sheraton New Orleans Hotel?
Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Sheraton New Orleans Hotel?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Sheraton New Orleans Hotel located?
Located in New Orleans Central Business District, this hotel is steps from The Sazerac House and Canal Street. Bourbon Street and Caesars New Orleans Casino are also within 10 minutes. Canal at Camp Stop and Canal at Chartres Stop are within a 2-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Sheraton New Orleans Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This hotel was in the most perfect location! The food was amazing and honestly probably one of the best burgers i have had in a long time....no joke :)
The weather was horrible when we arrived. They let us check in early to get dry and warm without an extra charge! Super friendly and helpful! 100% would use again!
Everything about my stay at the Sheraton was amazing to include the room. The view customer service convenience. I really enjoyed my stay there. Going forward I will continue the book with the Sheraton.