"Everything was excellent except for check-in. It started at 4:30 and as expected, there was a long line. There were 4 staff at the counter for check-in but I waited over an hour to get checked in because only one was helping to get guests checked in. I have been to many hotels, and many for conferences/conventions where there were many more people, but it was efficient because many staff were scheduled to help with the process."
"I recently stayed at the Hilton New York Downtown and unfortunately had a very disappointing experience that I feel compelled to share.
One of the most concerning issues during our stay was the lack of hot water. After a long day in cold New York weather, my elderly parents and I returned to our room expecting basic comfort, only to find that there was no hot water available. This forced us to shower in cold water, which was extremely uncomfortable and unacceptable—especially given that my mother has asthma. Situations like this can directly impact health and well-being, and I was quite dissatisfied that such a fundamental amenity was not available when needed.
Additionally, we experienced a very alarming and frightening situation late at night. Around 2:00 AM, a group of 4–5 intoxicated men came to our door and attempted to open it. They remained outside our room for approximately 30–40 minutes, creating a highly distressing and unsafe environment for us. As guests, we expect a basic level of security and peace of mind, but this incident made us feel vulnerable and deeply unsettled.
Overall, this stay did not meet expectations in terms of both comfort and safety. I hope the hotel takes these concerns seriously and improves their service and security measures to ensure that future guests do not have to go through a similar experience."
Are you looking for a romantic escape? Our guests also enjoy New Rochelle for its restaurants and shopping. You might consider checking out some of the nearby sights and attractions such as New Roc City, Hudson Park and Beach, or Hynes Athletic Center. If you're interested in staying close to a certain attraction, you can sort properties by neighborhood or distance to top sights, so you'll be able to see everything on your list.
When is the best time of year for a romantic getaway to New Rochelle?
If you're hoping to get lost in the rain on your romantic getaway, check out these details about year-round temperatures in New Rochelle: The hottest months are usually July and August with an average temp of 73°F, while the coldest months are January and February with an average of 36°F. Average annual precipitation for New Rochelle is 51 inches.
What is there to do in New Rochelle?
There's nothing better than experiencing a new destination with your sweetheart, so consider checking out all there is to see and do in New Rochelle. If you and your partner are interested in sampling the area's cuisine, you'll enjoy New Rochelle for its restaurants. You might think about visiting New Roc City, Hudson Park and Beach, or Hynes Athletic Center.
What's the best way to get to New Rochelle and around town during my romantic getaway?
This information about transportation options in New Rochelle might help your romantic getaway go off without a hitch: Make your way to New Rochelle with a flight to LaGuardia Airport (LGA), which is the closest major airport located 10.6 mi (17 km) from the city center. If you want to venture outside of the area, hop aboard a train at New Rochelle Station.