Thank you for the top rating and you feedback, we very much appreciate it. We are glad you enjoyed your stay with us and look forward to hosting your family and friends in the future.Wishing you an amazing Columbia experience!

안녕하세요, 주호 님, Thanbk 우리와 함께 머물고 몇 가지 피드백을 남겨 주셔서 감사합니다! 나는 당신이 관광을 즐겼다는 것을 듣게 기쁘다. 그리고 위치는 일을 위해 convenint이었다! 우리는 당신을 우리와 함께 보내고 다음 여행에서 다시 만날 수있게되어 기뻤습니다! 친애하는, Mario T - 프론트 데스크 매니저

Hola Amabel!Muchísimas gracias por tus amables palabras. Nos alegra saber que disfrutaste de tu estancia con nosotros y que nuestro equipo de recepción te brindó una atención tan amena. Nos esforzamos por mantener nuestro hotel limpio y acogedor, y es genial saber que apreciaste la ubicación céntrica y las vistas.Nos encanta saber que encontraste nuestras camas súper cómodas y que a pesar de que las habitaciones son pequeñas, tenían todo lo necesario para tu descanso. Será un placer recibirte nuevamente en tu próximo viaje a Nueva York.¡Te esperamos con los brazos abiertos!

Hi Stephanie,Glad that you found value in your stay at Edge Hotel and thank you for taking the time to rate us. We look forward to your next stay with us!

Thanks very much for the top rating, Maria. We are happy that you enjoyed your stay with us and hope to welcome you back soon.

Thanks for the compliment, Jacob! And thank you for the rating, we are happy to see you enjoyed your stay with us.Come back soon!

Hi Margaret,Thanks very much for your kind words and excellent rating, we greatly appreciate it! We are so glad to see that you enjoyed your stay with us and our service. Compliment for Dominic is noted and we'll make he sees it.We hope to welcome you back soon!

Hi James,Happy to see you enjoyed your stay with us! Thank you for taking the time to rate us and leave a comment, we appreciate it.We hope to welcome you back soon!

Hi Tiffany,We're thrilled you felt the love from our friendly and knowledgeable team—it's all about that warm welcome! As for the cozy size of your room, we like to think of it as our way of encouraging "quality cuddles" with your surroundings. Here's to snug spaces that are beautifully packed with charm! Hope to see you again soon.

It's our pleasure to have provided a stress-free stay, Kasandra! Thank you for taking the time to comment on your stay and for the 5-star rating, they are both greatly appreciated. We look forward to welcoming you back!

Thanks for 5 out of 5, James! Glad to see you enjoyed your stay with us. We hope to see again soon.

Why, thank you so much Sakshi! We think you're wonderful as well. We appreciate your kind words and rating and look forward to welcoming you back.

Hi Jennifer,Thanks for taking the time to leave us valuable feedback. Our guests' comfort and safety along with cleanliness are at the core of our service and we are glad to see you have enjoyed all three aspects. The size of our rooms is comparable to most Manhattan hotels and we do host plenty of couples and families but comfort varies from guest to guest.Thank you for choosing Edge Hotel and we hope to welcome you back in the future.

Dear Naiby,Thank you for sharing your wonderful feedback about your recent stay with us at Edge Hotel! It's truly heartwarming to hear that you had the "best hotel experience ever" from start to finish.We are delighted that you found our customer service exceptional, especially with Dominic's warm welcome and helpful recommendations. I will personally ensure he receives your kind words. Our team takes pride in creating memorable experiences, and we are thrilled to have exceeded your expectations.It's fantastic to know you enjoyed your room with its great city view and convenient location near the subway station. We understand the importance of these details to ensure a comfortable and enjoyable stay.We can't wait to welcome you back for another exceptional experience. If there's anything else we can assist you with in the meantime, please don't hesitate to reach out.Thank you once again for choosing to stay with us. We look forward to your return!Warm regards,George VesaGeneral Manager

Dear Akil.We would like to thank you for taking the time to write us about your recent stay.We hope to see you again at the hotel.Best regards,F/D

Dear Jacqueline,Thank you very much for your kind words and for choosing to stay with us again. We are thrilled to hear that you enjoyed your second visit with us and that our staff made your experience memorable.It's wonderful to know that our location was convenient for your needs and that you found everything easily accessible. We truly appreciate your loyalty and look forward to welcoming you back for your third stay and beyond.If there is anything more we can do to enhance your future visits, please do not hesitate to let us know.Warm regards,George VesaGeneral Manager

Hi Stacey, I'm truly sorry to hear about your disappointing experience during your recent stay at our hotel. Please accept my sincerest apologies for the cleanliness issues you encountered in your room. This certainly does not reflect the high standards we strive to maintain.Ensuring a clean and comfortable environment for our guests is of utmost importance to us, and we deeply regret that we fell short in this instance. I will personally address these concerns with our housekeeping team to ensure that such oversights are rectified immediately.We value your feedback and would appreciate the opportunity to make this right. If you would consider giving us another chance, I would be more than happy to assist with arranging a complimentary future stay and ensuring that everything exceeds your expectations.Thank you for bringing this matter to our attention, and we hope to have the opportunity to restore your trust in our hotel. Please feel free to contact me directly if there is anything else I can do to assist you.Warm regards,George VesaGeneral Manager

Hi Richard,Thank you for your rating and comment, we appreciate it. I am happy you enjoyed your stay and our team's service. We look forward to welcoming you back!

Thanks very much for taking the time to rate us, Christopher. Glad to see you enjoyed your stay with us and we hope to welcome you back soon.

Hi Laura,Thank you for taking the time to recognize our team's focus on service, we appreciate it. We truly care about our guests' experience and pridefully ensure everyone has an amazing stay. We look forward to welcoming you back.

Thank you for taking the time to rate us, Charlene. We always appreciate receiving confirmation that our guests enjoyed their stay with us. We hope to welcome you back in the future.

Thanks for rating us, Bruce! We'll be pushing for 5/5 on your next stay. Hope to see you soon!

Hi April,So happy to receive confirmation that you enjoyed your stay and our service. Thanks very much for taking the time to share your experience with the world. We look forward to welcoming you back!

Hi Maribel,Thank you for your comment and rating, we greatly appreciate it and are happy to see that you enjoyed our service. Hope to see you again soon!

Thanks very much for the 5-star rating, Kevin! We are happy to see that you enjoyed your stay and look forward to welcoming you back.

Hi Tiana,Thank you for your candid feedback, it is appreciated. We hope to welcome you back in the future.

Hi JoEllen,Thanks very much for your comment and top rating, it is very appreciated. We look forward to welcoming you back.

Thanks for 5 out of 5, Steve! Glad to see you enjoyed your stay with us and we hope to be at your service in the future.

Hi Kevin,Thanks for the rating and comment, we appreciate it. Glad to see you enjoyed your stay with us. Come back soon!

Thanks for rating us, Kimberly! We are glad to see that you enjoyed your stay with us and we hope to see you again.

Hi Richard,Thank you for taking the time to rate us and provide feedback on your stay, we appreciate it. We look forward to welcoming you back.

Thank you for rating us, Christopher. Glad to see you enjoyed your stay with us.We hope to welcome you back in the future.

Thank you so much for the rating and your comment, David. Our team is grateful and we look forward to welcoming you back.

Hi Anne,We thank YOU for choosing to stay with us during such a trying time for your family and leaving us this amazing comment. It is greatly appreciated.We hope to welcome you back for a leisure stay.

Hi Shaun Marie,On behalf of our team, thank you for taking the time to leave feedback on your stay with us. It makes us happy when our guests confirm they enjoyed our service.We hope to welcome you back soon!

Hi Charles,Thanks for taking the time to leave us feedback on your stay. We do offer a mini-fridge upon request, on a first-come, first-serve basis and our lounge features a microwave for guest use. We hope to welcome you back in the future.

Hi Kelly,Thank you so much for taking the time to comment on your stay with us and rate us, we appreciate it.We hope to be at your service again soon.

Hi Desiree,Thank you for your comment and rating, it's appreciated. We are glad to see that you enjoyed your stay and look forward to welcoming you back.

Hi Denise,Thank you for taking the time to leave feedback on your stay, we appreciate it. Apologies for the inconvenience you experienced with the door lock. Our Chief Engineer checked it on Monday and could not find anything wrong with it. It auto-locked upon exiting the room and the same when he locked it from the inside. Not sure what could've happened.We look forward to welcoming you back.

Hi Charles,Very sorry to see we didn't complete your request to your satisfaction! From what I see, you prepaid Expedia for your reservation. Reducing the number of nights in this case would need to go through Expedia and they send a message to the hotel to inquire if we are willing to refund you (which we usually do for patients). If this is something you did request through Expedia, we are not showing a record of the request but we will be more than happy to look into it if you'd like to initiate the request with Expedia. Feel free to call us if you require assistance with the process. Thank you for staying with us.

Hola Ana,Gracias por el comentario y por calificarnos, lo apreciamos. Nos alegra ver que haya disfrutado de nuestro servicio y esperamos volver a verlo pronto.

Dear Hoss.on behalf of the hotel staff we would like to thank you for taking the time to give us your feed back.we hope to see you again soon.Best regards,LuisF/D

Hi Hossein,On behalf of our team, thank you so much for taking the time to share your Edge Hotel experience with the world and for recommending us. We are happy to see how much you enjoyed your stay and our service. We hope to welcome you back soon!

Dear Ms. Judy.on behalf of the hotel staff we would like to thank you for taking the time to give us your valuable feed back about your stay.We hope to see again and to have the opportunity to welcome you again.Best regards,Luis

Hi Ken,Thanks very much for the stellar rating, we appreciate it. We hope to be at your service again soon.

Thanks for taking the time to rate us, Alonzo. We will work harder for the additional 2 stars on your next stay but meanwhile, we would appreciate feedback on what we could've done better. You can give us a call and ask for the general manager's email and share your experience with me directly.Thanks again and we hope to see you in the near future.

Thanks very much for the rating and your comment, Jennifer. We are happy to see that you enjoyed your stay and our service and look forward to welcoming you back.

Hi Albert,Thank you for taking the time to provide feedback on your stay and for the 5 stars, we appreciate it. Apologies for the inconvenience you experienced with the bathroom door. I believe you might be referring to the shower door which has seals that eventually wear out due to friction. We replace these as soon as we find them or our guests report them.We look forward to welcoming you back!

Thanks very much for the amazing rating and your comment, Luis! Happy to see you enjoyed your stay with us. We hope to see you again soon.

Hi Xiomara,Glad you noticed our emphasis on great guest service! Thank you for rating us and for your comment, we hope to see you again soon.