레스토랑

캠브리아 호텔 뉴욕 - 첼시 여행 후기

3.5 out of 5
캠브리아 호텔 뉴욕 - 첼시
123 W. 28th Street, New York, NY

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1008개 이용 후기 중 532개" "
평점 8 - 좋아요. 1008개 이용 후기 중 318개" "
평점 6 - 괜찮아요. 1008개 이용 후기 중 95개" "
평점 4 - 별로예요. 1008개 이용 후기 중 47개" "
평점 2 - 너무 별로예요. 1008개 이용 후기 중 16개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

BYUNGKOOK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: GM 님, 2023년 11월 15일
Dear BYUNGKOOK,It's outstanding you had such a wonderful experience. We care about the satisfaction of our guests and can't wait to see you again soon!Best,Tyler SmithGeneral Manager

8/10 - 좋아요

YOUNGWOOK

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
직원들의 친절도는 매우 좋음. 숙박 상태도 가격대비 나쁘지 않음. 다만 위치가 꽃가게 골목에 위치하고 있어서 새벽에 차들로 인해 많이 시끄러움
2022년 11월에 5박 숙박함
답변 제공: GM 님, 2022년 12월 5일
Dear YOUNGWOOK, Thank you so much for your kind review and recommendation. We are glad to hear that our spacious rooms and tremendous overall value helped make for a great stay. You can count on our Cambria to be your 'home away from home' anytime you return to New York City. Sincerely, Tyler Smith General Manager

8/10 - 좋아요

TAE YOON

가족 여행
좋아요: 직원 및 서비스
나쁘지않았던 호텔
전체적으로 괜찮은편.단점은 가격대비 호텔이 규모가 작았다.
2019년 12월에 1박 숙박함
답변 제공: Sarah 님, 2020년 1월 27일
Thank you for your feedback, we are glad you enjoyed your stay!

8/10 - 좋아요

JEONGGYU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 6박 숙박함
답변 제공: GM 님, 2019년 10월 21일
Dear JEONGGYU, Thank you for your time in sharing your kind review and please visit us again. Best, Michelle Giovanni General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Generally I was satisfied. However, bath towels and bed sheets need to be fresier.
2019년 3월에 5박 숙박함
답변 제공: GM 님, 2019년 3월 25일
Dear Anonymous, Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I appreciate you providing us with some areas of opportunity. It is feedback like yours which fosters improvement for future stays. Sincerely, Michelle Giovanni General Manager

10/10 - 훌륭해요

sheira

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a great stay
2024년 3월에 4박 숙박함
답변 제공: GM 님, 2024년 3월 27일
Dear sheira, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Tyler Smith, GM

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly and rooms very clean.
2024년 3월에 4박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Dear Michelle, We love to see five stars on our review ratings! Thank you so much for taking the time to let us know that you had an exceptional experience. We enjoyed hosting you and hope you find a reason to visit again soon. Best, Tyler Smith, GM

10/10 - 훌륭해요

Carla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire staff was so friendly and helpful. Very professional and efficient!! It was an absolute pleasure to meet them, very accommodating. Angel and Dabriel got us checked in and were very very helpful. It was a very quick trip, see you next time.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 21일
Dear Carla, Your flattering review is music to our ears! Thank you so much for choosing Cambria and letting other travelers know you were well taken care of here. Hosting you was our pleasure, and we hope to welcome you back again soon. Best, Tyler Smith, GM

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Ver friendly and helpful staff. Clean rooms and comfortable beds. The bathroom was a bit small but nothing to complain about.
2024년 3월에 5박 숙박함
답변 제공: GM 님, 2024년 3월 20일
Dear Lisa, Thank you for sharing your kind review with other travelers and us. I'm glad you enjoyed our clean accommodations and friendly service. It's encouraging to hear that our hard work affects the guest experience. Please revisit us upon your return to the area. Best, Tyler Smith, GM

6/10 - 괜찮아요

Gordon 님, Richmond

가족 여행
Another review remarked on the flooring separating from the subfloor and it is very much so. It made walking on it difficult as one felt they were walking in giant bubble wrap. This hotel decor is minimalist. No frills. Request needs to be made in advance for maid service. Good location. Has restaurant with small menu and if you want NY pizza, it’s close by. We felt safe walking.
2024년 3월에 4박 숙박함
답변 제공: GM 님, 2024년 3월 17일
Dear Gordon, Thank you for choosing us and giving us the opportunity to welcome you. Our main goal is to provide an exceptional guest experience, and we apologize for falling short this time. We value your feedback and will share it with our management team to improve our service. We would love to have another chance to host you and provide a WOW experience. Sincerely, Tyler Smith GM

8/10 - 좋아요

Mikio

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Total is good. We stay 2days,but no towelchange,no roomclean.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 17일
Dear Mikio, Thank you for taking the time to share your kind and informative review. We're happy to know you came away largely satisfied with your experience and we're pleased to have your commendation. We look forward to welcoming you back for another pleasurable stay soon. Best, Tyler Smith GM

10/10 - 훌륭해요

Rafael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property good rooms excellent staff and service.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 17일
Dear Rafael, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Tyler Smith GM

10/10 - 훌륭해요

MIKIO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

NICOLAS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great !
2024년 2월에 10박 숙박함
답변 제공: GM 님, 2024년 3월 10일
Dear NICOLAS, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Tyler Smith, GM

8/10 - 좋아요

Kasey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel the negative is their are only two elevators
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 8일
Dear Kasey, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Tyler Smith GM

10/10 - 훌륭해요

Louie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel for a stay in New York. Close to nearby attractions like Madison Square Garden. Staff were friendly and courteous from check-in to check-out, They would txt us each to check on us to see if everything was okay. The rooms were clean, and supplied with all the proper towels, linens, and other necessities. I definitely recommend this hotel as a place to stay while visiting NY.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 6일
Dear Louie, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our great location, comfortable rooms, and, more importantly, our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write, and we hope to host you again. Best, Tyler Smith, GM

4/10 - 별로예요

Mona 님, WESTLAKE VILLAGE

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room didn’t have any body wash in the Shower - it’s the kind that they refill every so often so if it’s empty it means the housekeeping hadn’t checked in weeks. I asked the front desk for a refill twice and a bar of soap in the meantime and they never sent me any soap. I got a text asking how my check in went and for comments and I told them about it and I was still ignored again. Really poor management and front desk. The room is clean-ish and decent size for NY. Location is great but I would way rather stay elsewhere nearby for this price. Not coming back.
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 1일
Dear Mona, Thank you for sharing your informative feedback regarding your experience at our Courtyard by Marriott. We're pleased you were primarily satisfied with your accommodations; however, we apologize for the lapses in hospitality you encountered. Your valuable insight allows us to have purposeful coaching sessions with our staff to foster improvement. We appreciate your business and hope you might reconsider a return visit. Sincerely, Tyler Smith, GM

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 25일
Dear Kevin, We appreciate your glowing recommendation and would like to extend a warm welcome to you to settle in with us again anytime. Best, Tyler Smith GM

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly front desk, very clean room in good condition, quiet and well located to get to everything. I recommend and will go back. Windows need a cleaning, other than that, I was perfect happy
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 24일
Dear Laura, Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed our friendly service, location, and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Tyler Smith, GM

4/10 - 별로예요

Micaela

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 20일
Dear Micaela, I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret we let you down. We appreciate your feedback and hope to better serve you on a return visit. Sincerely, Tyler Smith, GM

8/10 - 좋아요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff. Clean, well appointed room.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 18일
Dear Diane, It is lovely to hear you had a great stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Tyler Smith, GM

10/10 - 훌륭해요

Jay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value for the money
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 16일
Dear Jay, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Tyler Smith, GM

6/10 - 괜찮아요

stephane

연인과의 여행, 출장 여행
좋아요: 청결 상태
some stuff broken, tv dont work, flor need maintenance...
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 12일
Dear stephanie, Thank you for writing. Your feedback is important to us, as guest satisfaction is our highest priority. I'm sorry to hear about the maintenance issues you experienced during your stay. I appreciate you bringing these issues to our attention, and I apologize for the frustration they caused. It is feedback like yours that allows us to impact future stays. Thank you for choosing us. Sincerely, Tyler Smith, GM

8/10 - 좋아요

Janna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

4/10 - 별로예요

Fernando

좋아요: 청결 상태
별로예요: 직원 및 서비스
Terrible experience at check in. Most of my interaction with the staff was ok, except for the check in, she was rude, barely said 2 words to me and off I went. My room was on the 2nd floor, which felt like a basement, no sunlight whatsoever. The room was spacious but the vinyl boards are coming off, the bed had a “dent” on the right side, and other details. The bathroom is tiny, with a tiny sink and didnt look that clean. Honestly, although it’s an inexpensive hotel for NY, I feel like you can get more for that price elsewhere.
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 6일
Dear Fernando, I'm truly sorry for the unfortunate experience you had during your arrival, and for the fact that our accommodations did not meet your expectations. Please accept our sincerest apologies for any inconvenience caused. As a team, we strive to ensure that our guests' satisfaction is our top priority, and I regret that we were not able to meet your needs. Your feedback is important to us, and we appreciate you taking the time to share it with us. We will use your feedback to improve our services and ensure that your future stays with us are more enjoyable. Thank you for bringing this to our attention. Sincerely, Tyler Smith, GM

10/10 - 훌륭해요

Ryan Alexander

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great as was location and price. Rooms were clean and bed was comfortable. Bathroom was small but in NYC what do you expect. Would return.
2024년 1월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 5일
Dear Ryan Alexander, It is lovely to hear that your experience was so great that you would stay with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our guests feel comfortable. Thank you for your patronage, and please come back soon. Best, Tyler Smith, GM

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was very convenient, just a couple blocks from Penn Station and a nice walk to all parts of Chelsea, Greenwich Village, etc. The room was spacious for NYC and extremely clean. It had a coffee maker, small fridge and a microwave which were nice perks. The staff was so friendly and helpful. I’ll definitely be back!
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 4일
Dear Jennifer, Our favorite compliment, by far, is that guests plan to return to our hotel. I am thrilled you enjoyed your stay enough to share this great review. On behalf of the entire staff, thank you for your business, and please come back soon. Best, Tyler Smith GM

10/10 - 훌륭해요

Jennifer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A delightful boutique hotel in Chelsea. A great centrally located hotel. Easy to get uptown or downtown. Wholesale flower district on the block so a lot of beautiful flowers and greenery along the whole block. Close to a Walgreens and many bakeries, delis, pizza places. You can walk to Times Square and see a lot along the way. Staff are all above and beyond pleasant and helpful. I would stay here again and recommend it to others.
2024년 1월에 4박 숙박함
답변 제공: GM 님, 2024년 1월 27일
Dear Jennifer,We're happy to hear from you and glad you enjoyed your stay. I'm pleased you found our location and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again.Best,Tyler SmithGeneral Manager

10/10 - 훌륭해요

Michele 님, Littleton

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 6일
Dear Michele, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Tyler Smith, GM

8/10 - 좋아요

Elia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s was perfect for the night
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 16일
Dear Elia, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Tyler Smith, GM

8/10 - 좋아요

masako

단체 여행, 가족 여행
Good location
2024년 1월에 6박 숙박함
답변 제공: GM 님, 2024년 1월 16일
Dear masako, I appreciate you taking the time to review our hotel. I’m glad you enjoyed your visit, thanks in large part to our exceptional location. We appreciate your choosing us and hope to host you again. Best, Tyler Smith, GM

8/10 - 좋아요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The room was clean and had comfortable beds. The staff was friendly and efficient. Our room was above the courtyard and there was music being pumped out of speakers there all day and all night. We asked for it to be turned off in the nighttime and the staff said they couldnt/ didnt know how.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 9일
Dear Julie, It is lovely to hear you had a great overall stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. I’ve taken note of your feedback regarding the music in the Courtyard. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Tyler Smith, GM

10/10 - 훌륭해요

Raysa

2024년 1월에 3박 숙박함
답변 제공: GM 님, 2024년 1월 27일
Dear Raysa,We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit.Best,Tyler SmithGeneral Manager

6/10 - 괜찮아요

christina

별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 4일
Dear christina,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.Sincerely,Tyler SmithGeneral Manager

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place for affordable price. The subway is one block away & convenient to all the attractions. Staff was very friendly!
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 29일
Dear Lisa, Thank you so much for your business and for sharing your detailed review here on Expedia. It is great to hear that you found our Cambria a comfortable and above-average option for a great stay in New York City. We appreciate your business, and we sincerely hope you will stay again. Best, Tyler Smith, GM

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태
Not Great
The room was not cleaned well. There was hair in the shower when I checked in. There were big, suspicious stains on the couch in the room.
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 27일
Dear Anonymous, Thank you for taking the time to provide us with your feedback and for choosing to stay with us. We sincerely apologize for the unpleasant experience you encountered during your stay at our hotel. Cleanliness is a top priority for us, and we regret that your room did not meet your expectations in this regard. Please know that we have shared your comments with our housekeeping team to ensure that we improve our service. Sincerely, Tyler Smith, GM

10/10 - 훌륭해요

Mercedes

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay, great location to everything
We loved the hotel's room, guest services and the restaurant was amazing. The downside was the bathroom sink was clogged and missing the stopper. Also one of the pillows was clearly filthy. The pillow looked as if it has dried blood on it. The daily housekeeping is non-existent which they informed us about, but at least dump the trash daily. Aside from those issues, we loved it and will come again and suggest this hotel to others. The front desk was great. I don't know their names, but an African American woman was very helpful and very pleasant.
2023년 12월에 3박 숙박함
답변 제공: GM 님, 2023년 12월 27일
Dear Mercedes, Although your stay may not have been flawless, I believe that our staff's dedication and hard work made it deserving of a "perfect ten" rating. Thank you for choosing to stay with us and for taking the time to share your positive experience. We hope to continue providing you with excellent lodging services and to become your top choice in the area. Best, Tyler Smith, GM

10/10 - 훌륭해요

Khemara

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 26일
Dear Khemara, Thank you for sharing the awesome rating of your experience, and please revisit us. Best, Tyler Smith, GM

10/10 - 훌륭해요

Ginia

좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Delora

2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 12일
Dear Delora, Fantastic! We are so happy that you had a great stay and we hope to welcome you back soon. Best, Tyler Smith, GM

10/10 - 훌륭해요

gaudencio

2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Damon

좋아요: 청결 상태, 직원 및 서비스
답변 제공: GM 님, 2024년 2월 5일
Dear Damon, Thank you for your time reviewing our hotel; we appreciate your choosing us. We hope to provide you with a WOW experience upon your return to the area. Sincerely, Tyler Smith, GM

10/10 - 훌륭해요

MONICA

2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 30일
Dear MONICA,Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon.Best,Tyler SmithGeneral Manager

6/10 - 괜찮아요

Steven

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
OK but overpriced hotel
The bathroom had the smallest sink I've ever seen in a hotel, but I guess it worked - just no place to put the toiletries. No bar soap in the room, but was given some when we asked. Our room faced the street and the hotel is in the middle of the wholesale flower and plant district and there were noisy deliveries all night long (even with the window shut). Only tables to sit at in the lobby are for the restaurant, so no place to eat our dinner that we carried out (there is a rooftop but it was too cold). The ice maker on our floor was broken. We were there 3 nights and only had our room cleaned once. No remote for the TV in the exercise room, so was unable to use that TV (but exercise room was otherwise fine). Good location (other than the noise) and generally fine, but not worth the $500 a night that I paid for 3 nights.
2023년 12월에 3박 숙박함
답변 제공: GM 님, 2023년 12월 7일
Dear Steven, While I am glad that your stay was okay overall, I regret that we didn't provide a WOW experience. Our goal is to exceed our guests' expectations, and I am sorry we fell short. Thank you for sharing your detailed review. We thrive on feedback and count on our guests to help us focus our efforts on areas that need improvement. We hope to see you back for an even better stay in the future. Sincerely, Tyler Smith General Manager

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
We slept here at The End of the Road 12/2/23
Last night for KISS tour. Great hotel, ten minute walk to Madison Square Garden. Rooftop views. Definitely a win for us and wow, bonkers shower pressure on the 18th floor. We loved it!!
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 5일
Dear Michael, Thank you for your kind words. It is excellent to hear that our hotel provided an awesome backdrop for your fun concert visit. We are thrilled that you made some special memories on this trip and hope you will return in the future to make more. Best, Tyler Smith General Manager

2/10 - 너무 별로예요

Rosario

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was the only positive. The room was too small, dirt, floor was lifting, mould on walls, soap holder and worn furniture. Absolutely one of the worst hotels I’ve stayed at.
2023년 11월에 5박 숙박함
답변 제공: GM 님, 2023년 12월 5일
Dear Rosario, I apologize for our shortcomings during your stay and appreciate you taking the time to share your experience. One of the main ways we improve is by receiving feedback from our valued guests. I thank you for your business and assure you that these comments will be reviewed with the staff. Please consider a return trip should your travels bring you back to NYC. Sincerely, Tyler Smith General Manager

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Located in good area with easy access to transportation an within walking distance of most downtown areas
2023년 11월에 3박 숙박함
답변 제공: GM 님, 2023년 11월 28일
Dear John, What a splendid review! Thank you so much for staying with us and for acknowledging the fantastic location of our Cambria. We appreciate you taking the time to share your positive experience here, and we hope to see you again soon. Best, Tyler Smith General Manager

10/10 - 훌륭해요

Diem

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our first time staying in the Chelsea area and we chose the Cambria based on its reviews. It's off 28th and 7th on a quiet street with little traffic. Very close to Penn Station and Empire State Buidling. There's lots of restaurants around and close to a metro station. The hotel is small, but that's normal for a hotel in NY. It's clean and the staff is great. I would definitely recommend if you want to stay in Chelsea.
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 5일
Dear Diem, It’s nice to hear from you. We appreciate you choosing us for your first time in the Chelsea area, and I'm delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again. Best, Tyler Smith General Manager

8/10 - 좋아요

Edurado

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nace place to stay, affordable price, clean and well located
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 28일
Dear Edurado,Thank you for taking the time to write. I'm happy that our value, cleanliness, and convenient location made for an enjoyable stay. A return visit is the best compliment!Best,Tyler SmithGeneral Manager

8/10 - 좋아요

Michelle

2023년 11월에 3박 숙박함
답변 제공: GM 님, 2023년 12월 17일
Dear Michelle,Thanks for letting us know you enjoyed your visit. We appreciate your patronage!Best,Tyler SmithGeneral Manager