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콘래드 뉴욕 미드타운 여행 후기

5 out of 5
콘래드 뉴욕 미드타운
151 W 54th St, New York, NY

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 555개" "
평점 8 - 좋아요. 1000개 이용 후기 중 267개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 105개" "
평점 4 - 별로예요. 1000개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 34개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

6/10 - 괜찮아요

Sang Kook

2023년 8월에 2박 숙박함

10/10 - 훌륭해요

JEONG HOON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

JI WAN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 8박 숙박함

10/10 - 훌륭해요

Junga

2023년 5월에 6박 숙박함

10/10 - 훌륭해요

Kyuwook

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
중심가의 젊은 호텔
젊은 감성이 뭍어나는 느낌있는 숙소, 작은 규모의 호텔이지만 맨하탄 중심가에 위치하여 여행하기 용이하였음
2023년 3월에 3박 숙박함
답변 제공: General Manager 님, 2023년 3월 17일
It is delightful to hear that our amazing accommodations impressed you during your visit to Conrad New York Midtown and that you had a five-star experience overall. Please come back and join us again in the future.

8/10 - 좋아요

Daejung

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 5박 숙박함
답변 제공: Chris 님, 2022년 10월 29일
Thank you for the high marks. We hope to continue to improve with feedback.

10/10 - 훌륭해요

EUGNE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우 만족!
2022년 5월에 2박 숙박함
답변 제공: Chris S. 님, 2022년 6월 11일
Thank you!

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not the best view of central park but it was generally ok.
2022년 1월에 3박 숙박함
답변 제공: Nancy O 님, 2022년 1월 19일
Good day thank you for your feedback, we appreciate we apologize that the suite you stayed did not meet your expectations. If there is anything else we can do for you let us know have a great day.

8/10 - 좋아요

JOONHO

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치도 좋고 만족합니다만 스위트룸 예약했는데 화장실 청소가 덜 되어서 룸2개로 묶었습니다. ㅜ
2021년 12월에 2박 숙박함
답변 제공: Nancy O 님, 2021년 12월 7일
Good day thank you for your feedback we appreciate it, have a great day.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비 넓은 공간과 깨끗함이 니커보커와는 차원이 다름
2020년 1월에 4박 숙박함
답변 제공: Robert H. Rechtermann, General Manager 님, 2020년 1월 28일
Thank you for choosing the Conrad New York Midtown. We are happy to hear that you enjoyed your stay with us and look forward to your next visit!

10/10 - 훌륭해요

HS 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
넓은 객실^^
미드타운에 위치해서 타임스퀘어와 센트럴파크 접근이 5분정도면 가능했다 객실과 화장실 모두 넓어서 답답하지 않아서 좋았다
2018년 8월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다른 뉴욕 호텔에 비해 방 크기가 넓어서 좋았습니다. 직원들도 친절하고 방도 쾌적했습니다.

8/10 - 좋아요

mag

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room not new
2024년 5월에 4박 숙박함
답변 제공: Mikhail Korolko Front Office Manager 님, 2024년 5월 20일
Dear Mag,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mikhail KorolkoFront Office Manager - Taskforce

10/10 - 훌륭해요

Oscar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo Muy comodo y en excelente condiciones
2024년 5월에 5박 숙박함
답변 제공: Mikhail Korolko Front Office Manager 님, 2024년 5월 19일
Dear Oscar,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office Manager - Taskforce

10/10 - 훌륭해요

Blake

연인과의 여행
Very nice room, helpful staff, very much enjoyed my stay.
2024년 5월에 3박 숙박함
답변 제공: Mikhail Korolko Front Office Manager 님, 2024년 5월 12일
Blake,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office Manager - TaskforceConrad New York Midtown

10/10 - 훌륭해요

Benjamin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great
2024년 4월에 1박 숙박함
답변 제공: Conrad team 님, 2024년 5월 3일
Dear Benjamin,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office Manager - TaskforceConrad New York Midtown

10/10 - 훌륭해요

Kasey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Conrad team 님, 2024년 4월 30일
Dear Kasey,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Conrad team

6/10 - 괜찮아요

yariv

연인과의 여행
The lobby is very small, the condition of the property is poor. We had to move a room because of window not closing- noise. I would expect more from the Conrad brand
2024년 4월에 4박 숙박함
답변 제공: Hilton team 님, 2024년 4월 28일
Dear Yariv,Thank you for telling us about your experience at the Conrad New York Midtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Conrad, we strive to provide a superior service experience for every customer; therefore, your feedback is essential to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and we hope you will allow us to serve you in the near future better.Conrad team

10/10 - 훌륭해요

Lauren

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay, beautiful hotel
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Dear Lauren,Thank you for your compliments on our beautiful property. We are glad you enjoyed your visit, and we look forward to providing you with another five-star stay at Conrad New York Midtown.Jimmy SarfrazGeneral Manager

10/10 - 훌륭해요

Amit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
friendly staff
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Amit,Thank you for taking the time to leave a review. We will pass your compliments on to the team and hope you will visit us again soon for another five-star experience. Jimmy SarfrazGeneral Manager

6/10 - 괜찮아요

Michael

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Mikhail Korolko 님, 2024년 4월 21일
Dear Michael,Thank you for sharing your feedback concerning your stay at the Conrad New York Midtown. Excellent service is what we strive to be known for; therefore, your feedback is essential as it enables us to continually improve our service and provide a memorable experience to our valued guests.I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered, as this will help me better understand what happened to anticipate any future occurrence.Our relationship with our guests is of paramount importance. We hope you will allow us to serve you better soon.Sincerely,Mikhail KorolkoFront Office Manager - TaskforceConrad New York Midtown

10/10 - 훌륭해요

Francois

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Très bel hôtel, bien positionné dans midtown pour visiter New York.
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Cher françois,Merci d'avoir évalué votre récente expérience cinq étoiles ! Nous sommes ravis que vous ayez apprécié votre séjour. L'emplacement est l'un des aspects les plus importants d'un voyage, il est donc merveilleux de savoir que le nôtre a été le point culminant de votre visite. Ce fut un plaisir de vous accueillir ici et nous espérons que vous reviendrez bientôt.Jimmy SarfrazDirecteur général

10/10 - 훌륭해요

Brooklynn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Brooklynn,Thank you for visiting Conrad New York Midtown and for your five-star review. We are pleased you enjoyed your recent stay with us, and it would be our pleasure to welcome you back anytime.Jimmy SarfrazGeneral Manager

8/10 - 좋아요

YOUJIN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is close to Central Park, MoMA, Times square, etc. The hotel room was quiet enough despite its location and the view from my 47th floor was great. My room was not very clean on the first day as the hotel rooms were all sold out but housekeeping service from the second day was impeccable. The shower booth was spacious and the water was soft and warm without any sudden temperature change. The best part of this hotel is the two queen size beds in a bedroom -a rare choice in Manhattan!
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Youjin,Thank you for choosing to stay with us at Conrad New York Midtown. We are thrilled to read our convenient location, and comfortable accommodations were among the highlights of your trip. However, we offer our sincere apologies if your room was anything short of immaculate upon arrival. Your comments will be relayed to our team to ensure we are meeting our high standards of guest hospitality. Nevertheless, we are glad this was corrected and did not detract too much from your overall experience. The pleasure was all ours, and we hope to welcome you back in the future for another fantastic stay.Jimmy SarfrazGeneral Manager

10/10 - 훌륭해요

Orly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect in every way. Best location, service, and everything in between
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 4일
Thank you for visiting Conrad New York Midtown and for your five-star review. We appreciate your kind words highlighting our impeccable service and ideal location. Having you as a loyal patron is an honor, and we look forward to your next visit.Jimmy SarfrazGeneral Manager

10/10 - 훌륭해요

danielle

아이를 동반한 가족 여행
Perfect hotel stay for a small family. The living room worked out well with young kids. Great central location where we were able to walk to everything. Also quick valet service where as other hotels we have stayed at can take 45 min to retrieve your vehicle. We never waited more then 10 minutes to get ours. We visit NYC multiple times a year and will stay here again in the future.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 4일
Dear Danielle,From our prime location to our attentive valet service, we are thrilled to know that you enjoyed everything about your time with us! Thank you so much for the five-star rating, and we hope you will join us again at Conrad New York Midtown soon for another unforgettable stay. Jimmy SarfrazGeneral Manager

8/10 - 좋아요

Denise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Mikhail Korolko 님, 2024년 4월 21일
Dear Denice,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office Manager - Taskforce

10/10 - 훌륭해요

Chunsong 님, Summit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location, location, that’s location. Close to everything, shopping, dining, theaters, museums, especially Central Park!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 4일
Dear Chunsong,Thank you for highlighting our prime location. We are delighted to hear that our proximity to attractions such as theaters, museums, and Central Park contributed to your stay. It is fantastic that you were able to take advantage of all the nearby attractions. We look forward to welcoming you back to Conrad New York Midtown for another five-star visit!Jimmy SarfrazGeneral Manager

10/10 - 훌륭해요

Kasey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always great service , helpful dedicated employees!
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 29일
Dear Kasey,Thank you for taking the time to share your feedback on your recent five-star experience at Conrad New York Midtown. We are delighted to hear of your satisfaction with our high standard of service and will share your kind words with our team. It would be a pleasure to welcome you back in the near future!Jimmy SarfrazGeneral Manager

10/10 - 훌륭해요

Diane

2024년 3월에 4박 숙박함
답변 제공: Mikhail Korolko 님, 2024년 4월 21일
Dear Diane,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office Manager - Taskforce

8/10 - 좋아요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Easy subway access. King bed comfortable. Sofa bed not so much and mattress was stained. Staff very helpful
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 13일
Dear Melissa,It is always a pleasure to hear from our guests, so thank you for taking the time to leave a review. We are glad that our location served you well and that you appreciated our comfortable accommodations. Our team will be delighted that you highlighted their helpful service. Your feedback is important to us, and we will be sure to address it with our team members. Overall, we trust that you had a great stay, and we look forward to welcoming you back for a stay worthy of a five-star rating. Jimmy SarfrazGeneral Manager

10/10 - 훌륭해요

min 님, brookville

2024년 2월에 4박 숙박함
답변 제공: Mikhail Korolko 님, 2024년 4월 21일
Dear Min,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office Manager - Taskforce

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Mikhail Korolko 님, 2024년 4월 21일
Dear William,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office Manager - Taskforce

8/10 - 좋아요

Arthur 님, Spring Lake

아이를 동반한 가족 여행
Check in was clumsy and they did not have the crib ready for us like I had asked. They also gave us a room with a queen bed when I booked a king. Would stay again as the hotel is nice and location good, but details like this are what differentiate 4 star from 5 star. Service and attention to detail is much better at the St. Regis.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 25일
Dear Arthur,Thank you for taking a moment to leave a review. It was a pleasure having you as our guest recently, and we are delighted our excellent location was a highlight of your visit. However, our goal is to deliver a five-star stay, so we apologize for falling short. Your feedback will be shared with our team to ensure our high standards of hospitality are being met. Additionally, we want you to know that when booking through a third-party site, room assignments and requests are subject to change based on availability. We hope to welcome you back in the future for a seamless visit worthy of a perfect rating. Jimmy SarfrazGeneral Manager

10/10 - 훌륭해요

Amna

2024년 2월에 2박 숙박함
답변 제공: Mikhail Korolko 님, 2024년 4월 21일
Dear Amna,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office Manager - Taskforce

6/10 - 괜찮아요

Brandi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect Staycation Spot
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Christos

2024년 2월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함

8/10 - 좋아요

catharine

좋아요: 청결 상태, 직원 및 서비스
Definitely not a 5 Star hotel. Nice big bathroom though.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
Dear Catharine,Thank you for choosing Conrad New York Midtown. We are delighted to hear that you enjoyed the spaciousness of your bathroom. The comments you have shared with us are valued, and we will continue to work towards providing our guests with a five-star experience. It was a pleasure to have you stay with us, and we hope to have the opportunity to serve you even better in the future.Jimmy SarfrazGeneral Manager

10/10 - 훌륭해요

Walter

2024년 1월에 2박 숙박함
답변 제공: Mikhail Korolko 님, 2024년 4월 21일
Dear Walter,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office Manager - Taskforce

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Timothy John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved this property and location. Close to subways, shows, central location. We did get a complimentary upgrade to a higher floor. I did ask for a early check in and had to pay $200 for that , I wasn’t told that my Credit Card would be charged 2 times . They said the extra $200 charge would drop off. We. Check in on Thursday and still was on hold on Monday. No big deal, just would have been nice to know in advance. The only downfall for me was the cost of in hotel dining was extremely expensive, which I understand.
2024년 1월에 4박 숙박함
답변 제공: General Manager 님, 2024년 1월 24일
Dear Timothy,It is wonderful to know that our amazing location was perfect for your needs and that you had a five-star experience with us overall. That being said, we are sorry to hear about any billing issues, so please reach out to us offline so we can better assist you. Thank you, and we hope you will join us again soon. Jimmy SarfrazGeneral Manager

10/10 - 훌륭해요

Daniel

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent service
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Christine,Thank you for reviewing your stay at Conrad New York Midtown. Our team takes pride in delivering exceptional service, so reading your comments was the highlight of our day. We look forward to welcoming you back for another five-star experience. Jimmy SarfrazGeneral Manager

10/10 - 훌륭해요

Catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff service!
2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Catherine,Thank you for choosing Conrad New York Midtown and for taking the time to share your lovely five-star review. We have the best, hardest-working team in the business, and they will all be honored to know they helped you enjoy such a memorable visit. It would be an honor to welcome you back on future trips to New York City.Jimmy SarfrazGeneral Manager

8/10 - 좋아요

Daniel

2024년 1월에 1박 숙박함

8/10 - 좋아요

Dawn

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

John Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good value for the price. Reserve a suite if staying a few days.
2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Dear John,Thank you for choosing to stay with us at Conrad New York Midtown. You can always expect a fantastic value, especially when booking our suites. Your five-star rating is greatly appreciated, and we look forward to welcoming you back again soon. Jimmy SarfrazGeneral Manager

8/10 - 좋아요

Robert

2024년 1월에 1박 숙박함