로비 좌석 공간

라과디아 플라자 호텔 여행 후기

4 out of 5
라과디아 플라자 호텔
104-04 Ditmars Blvd, East Elmhurst, NY

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1524개 이용 후기 중 685개" "
평점 8 - 좋아요. 1524개 이용 후기 중 361개" "
평점 6 - 괜찮아요. 1524개 이용 후기 중 201개" "
평점 4 - 별로예요. 1524개 이용 후기 중 120개" "
평점 2 - 너무 별로예요. 1524개 이용 후기 중 157개" "

8.2/10

청결 상태

8.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

4/10 - 별로예요

dale

가족 여행
별로예요: 청결 상태
2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 5월 21일
Dear Dale, Thank you for evaluating your stay. Please accept our apologies for any concerns you had. We want every guest to have a memorable stay; therefore, we regret this was not your experience. We hope you will return so we can provide you with the exceptional hospitality you deserve on your next visit to the area.Effie Mikedis,General Manager

4/10 - 별로예요

Hyun Joong

2023년 2월에 1박 숙박함
답변 제공: General Manager 님, 2023년 2월 20일
Dear Hyun, Thank you for being our guest. We genuinely regret that you did not enjoy your stay, and we want to extend our apologies for not living up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience.Effie Mikedis,General Manager

10/10 - 훌륭해요

Maik Tobias 님, Hildesheim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Hotel La Guardia Plaza hat uns sehr gut gefallen. Zwar ist dieses etwas entfernt von Manhattan, aber mit dem Bus und der Subway ist alles gut zu erreichen. Zimmer wurden regelmäßig gereinigt und sind in einem guten Zustand. Personal war sehr freundlich und immer hilfsbereit. Vielen Dank an das gesamte Team.
2024년 4월에 9박 숙박함
답변 제공: General Manager 님, 2024년 4월 25일
Dear Maik, Thank you for staying with us and for providing your feedback. We enjoyed having you here at LaGuardia Plaza Hotel, and we are delighted you had an exceptional stay! Our team is passionate about taking care of each and every guest, so we will be sure to share your comments with everyone. It is also fantastic to read our location worked out well for you. We look forward to having you back the next time you are in the NYC area. Effie Mikedis, General Manager, LaGuardia Plaza Hotel

10/10 - 훌륭해요

Nidhi 님, Oklahoma City

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious rooms . Very close to airport and shuttle services by hotel to nearby subway station make it more convenient to travel around New York.
2024년 4월에 5박 숙박함
답변 제공: General Manager 님, 2024년 4월 25일
Dear Nidhi, Thank you for the wonderful feedback! It's great to know you found LaGuardia Plaza Hotel perfect for your visit. We are thrilled our well-appointed rooms and complimentary shuttle worked out well for you. We were also happy to read that our location across from LaGuardia Airport and just minutes from Manhattan was perfect for your time here. Thank you for staying with us, and we look forward to welcoming you back soon. Effie Mikedis General Manager,LaGuardia Plaza Hotel

8/10 - 좋아요

Savanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very welcoming and understanding
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Savanna, Thank you for staying with us and for the excellent review! We are thrilled you had a great visit with us here at LaGuardia Plaza Hotel. Our staff is dedicated to providing every guest with the best experience possible, so they will be pleased to hear your kind remarks. We look forward to welcoming you back the next time you are in the New York City area. Effie Mikedis,General Manager, LaGuardia Plaza Hotel

6/10 - 괜찮아요

Sergio

연인과의 여행
It’s an alright place to stay but the pro is that it’s extremely close to the airport.
2024년 4월에 6박 숙박함
답변 제공: General Manager 님, 2024년 4월 22일
Dear Sergio, Thank you for being our guest and for sharing your experience. We're thrilled our location across from LaGuardia Airport and just minutes from Manhattan worked out well for you. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. We hope you will visit us the next time you are in the NYC area. Effie Mikedis General Manager

10/10 - 훌륭해요

Prince

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our experience at La Guardia Plaza hotel was amazing. Top-notch service throughout our stay, and the location and complimentary shuttle round up a really great experience. Slight drawback was in regards to the pool and fitness center being down, yet maintaining similar prices to competitors, but everything else you can think of is great!
2024년 4월에 6박 숙박함
답변 제공: General Manager 님, 2024년 4월 20일
Dear Prince, Thank you for sharing about your recent stay at LaGuardia Plaza Hotel. We are delighted to hear that you had a wonderful time with us and that our associates provided courteous service throughout your visit. It's also fantastic to know that our convenient location and complimentary shuttle service enhanced your experience. We are grateful for your kind remarks about the positive aspects of your stay. We appreciate all of your feedback and look forward to welcoming you back in the future.Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 - 훌륭해요

Richard A

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Even though it is located so close to the airport, it was quiet. I was on the back side of the bldg so I don't know if it was more noticable in the front side rooms. Shuttles to/from the airport were frequent and there were hourly shuttles to the train/subway station. Pay the extra $ to get the breakfast buffet. It was worth it to us. We couldn't use the pool or workout area as they are currently remodeling, hence the 4-star for "Property condition". We stayed 4-15 to 4-18-24.
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 20일
Dear Richard, Thank you for sharing your recent stay at LaGuardia Plaza Hotel. We are delighted to hear that despite our proximity to the airport, you enjoyed a tranquil atmosphere during your time with us. We're pleased that you found value in our shuttle service and breakfast offering. That said, we regret any inconvenience caused by the ongoing remodeling of our pool and fitness center. However, we appreciate your understanding and patience during this process. We strive to continually improve our property to provide an even better experience for our guests in the future. Thank you for choosing us, and we look forward to welcoming you back again soon.Effie Mikedis General Manager LaGuardia Plaza Hotel

8/10 - 좋아요

Valeria

단체 여행, 가족 여행
There were no water stations available
2024년 3월에 5박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Dear Valeria, Thank you for being our guest and for sharing your experience. We genuinely regret not meeting some of your expectations. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. We hope the rest of your stay was enjoyable and that you will visit LaGuardia Plaza Hotel the next time you are in the NYC area. Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 - 훌륭해요

Stefan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, easy check-in and check-out. The shower drain was a bit clogged, but that didn't rise to the level of a complaint. Overall quite positive. We would stay there again.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Dear Stefan, Thank you for staying with us and for providing your feedback. We enjoyed having you here at LaGuardia Plaza Hotel, and we are delighted you had an exceptional stay! It is great to read you loved our excellent service and had a great time while you were here. We value your comments regarding the shower and have taken note of them. We look forward to welcoming you back! Effie Mikedis, General Manager,LaGuardia Plaza Hotel

10/10 - 훌륭해요

Christian

아이를 동반한 가족 여행, 가족 여행
Very amazing scenery and aesthetic inside of the hotel
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 18일
Dear Christian, Thank you for the excellent review! It's great to know you loved your stay at LaGuardia Plaza Hotel, and loved the well-kept property and breathtaking views! We look forward to seeing you again soon. Effie Mikedis,General Manager, LaGuardia Plaza Hotel

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Dear William, We are happy you chose LaGuardia Plaza Hotel for your recent visit. It was a pleasure having you as our guest, and we hope you will return the next time you travel to our area.Effie Mikedis, General Manager,LaGuardia Plaza Hotel

6/10 - 괜찮아요

Mohammad

좋아요: 숙박 시설 상태 및 시설
Very congested area.
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 17일
Dear Mohammad, Thank you for taking the time to share your comments about your recent stay. We are disappointed that our location did not suit your needs, and we appreciate your feedback. Your comments are important to us as it helps to improve our guest experience going forward. Thank you again for your review. We hope to see you soon!Effie Mikedis,General Manager

8/10 - 좋아요

STEPHEN 님, Hopewell Junction

Good
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 14일
Dear Stephen, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at LaGuardia Plaza Hotel. We look forward to welcoming you back on your next visit.Effie Mikedis, General Manager,LaGuardia Plaza Hotel

4/10 - 별로예요

Yennyfer

아이를 동반한 가족 여행, 가족 여행
별로예요: 편의 시설/서비스
Shampoo, conditioner and body wash containers were completely empty. I notified staff the next morning and nobody ever went to refill it. The tv didn’t work so that ended up being replaced by maintenance. We tried the lunch/dinner restaurant downstairs and the service was terrible (they had just opened, there were only 2 other tables occupied). The food was 7/10. I wouldn’t stay here again.
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 14일
Dear Yennyfer, Thank you for staying at our hotel and for sharing your concerns. The lack of responsiveness from our staff is unacceptable, and we will address the concerns. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We are committed to providing outstanding service, and we encourage you to give us another opportunity to show you the exceptional stay you deserve.Effie Mikedis,General Manager

10/10 - 훌륭해요

nathaniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 21일
Dear Nathaniel, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at LaGuardia Plaza Hotel. We hope to have the pleasure of doing so again on your next visit.Effie Mikedis,General Manager, LaGuardia Plaza Hotel

10/10 - 훌륭해요

Trina 님, glastonbury

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Nice hotel
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 13일
Dear Trina, Thank you for the wonderful review! We appreciate you being our guest, and we're thrilled you had a great stay at LaGuardia Plaza Hotel. We hope your experience left you feeling refreshed and connected to your family and friends, along with exploring the attractions and culture of the city. Our entire staff looks forward to welcoming you back soon! Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 - 훌륭해요

Tessa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Every thing was perfect
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 13일
Dear Tessa, Thank you for the excellent review! It's great to know you loved your stay at LaGuardia Plaza Hotel, and we hope your experience left you feeling refreshed, cared for, and valued! We look forward to seeing you again soon. Effie Mikedis General Manager LaGuardia Plaza Hotel

8/10 - 좋아요

Michel

좋아요: 청결 상태, 편의 시설/서비스
Q
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 14일
Dear Michel, We are happy you had such a lovely stay at LaGuardia Plaza Hotel! Thank you for sharing your rating with us. We look forward to hosting you again soon for an even more wonderful experience.Effie Mikedis,General Manager, LaGuardia Plaza Hotel

10/10 - 훌륭해요

Bruno

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 12박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Bruno, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at LaGuardia Plaza Hotel; we hope to see you again soon. Effie Mikedis General Manager LaGuardia Plaza Hotel

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was a quick shuttle ride to LGA for early morning flight - free shuttle. All the staff were friendly.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Paul, Thank you for the wonderful feedback! It's great to know you found LaGuardia Plaza Hotel perfect for your visit. We pride ourselves on being logistics experts, so we're thrilled our complimentary shuttle and excellent service worked out so well for you. Thank you for staying with us, and we look forward to welcoming you back soon. Effie Mikedis, General Manager,LaGuardia Plaza Hotel

10/10 - 훌륭해요

Marie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect stay! Great location to the airport, staff was wonderful and it was great to have food and drink options on site!
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Marie, Thank you for staying at LaGuardia Plaza Hotel and for the excellent review! We are thrilled you loved our location close to the airport. Our staff is dedicated to providing every guest with the best experience possible, so they will be pleased to hear your kind remarks. We look forward to welcoming you back the next time you are in the New York City area. Effie Mikedis,General Manager,LaGuardia Plaza Hotel

4/10 - 별로예요

Badon

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cold water in the sink. We were not able to get it hot no matter what we did. The show was very cold also. Every time i wanted to take a shower the engineer had to come and get my water hot. That was very inconvenient.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced due to the lack of hot water and that we could not fix this issue to your satisfaction. We understand how uncomfortable that must have been and will work on resolving this matter to ensure a more satisfying experience for our future guests. We hope to have another opportunity to provide you with the flawless visit you deserve on your next visit to the NYC area.Effie Mikedis, General Manager

8/10 - 좋아요

Albert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Albert, Thank you for the excellent review! It's great to know you loved your stay at LaGuardia Plaza Hotel, and we hope your experience left you feeling refreshed, cared for, and valued! We look forward to seeing you again soon. Effie Mikedis,General Manager,LaGuardia Plaza Hotel

6/10 - 괜찮아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear John, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Effie Mikedis, General Manager

10/10 - 훌륭해요

Bernadette

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were like me! And super friendly!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Bernadette, Thank you for staying with us at LaGuardia Plaza Hotel! Our entire staff loves to provide first-class treatment to our guests, so we really appreciate your comments and will enjoy passing them along. We hope to see you again the next time you are in the NYC area. Effie Mikedis,General Manager,LaGuardia Plaza Hotel

10/10 - 훌륭해요

Vanessa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Vanessa, Thank you for rating your stay at LaGuardia Plaza Hotel. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Effie Mikedis,General Manager LaGuardia Plaza Hotel

10/10 - 훌륭해요

Heidi

We were treated with kindness and not even charged an early check-in fee because we had to change and leave for a party. They were so accommodating and the room is lovely and well-appointed.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Heidi, Thank you for being our guest and for sharing your experience. We're thrilled to read you loved our well-appointed rooms and excellent service. Thanks again for staying with us at LaGuardia Plaza Hotel, and we hope you will revisit us the next time you are in the NYC area. Effie Mikedis,General Manager,LaGuardia Plaza Hotel

10/10 - 훌륭해요

Maureen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, excellent services, great amenities. I have stayed here twice and will not hesitate to stay again. :)
2024년 3월에 6박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Maureen, We love having guests return to stay with us again. Nothing pleases us more than to know that we have provided everything necessary for you to have a wonderful stay. It is fantastic to know that you loved the excellent service and the amenities we provide. Thank you for making us your home away from home. We look forward to welcoming you back soon at LaGuardia Plaza Hotel.Effie Mikedis,General Manager,LaGuardia Plaza Hotel

10/10 - 훌륭해요

Jocelyn

좋아요: 편의 시설/서비스
Safe and good service
2024년 3월에 5박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Jocelyn, On behalf of the entire staff at LaGuardia Plaza Hotel, thank you for staying with us and for your fantastic review! Our dedicated team is committed to excellence, and we will enjoy sharing your comments with them. We look forward to your next stay with us! Effie Mikedis,General Manager,LaGuardia Plaza Hotel

8/10 - 좋아요

Savannah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Savannah, We are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at LaGuardia Plaza Hotel look forward to your next visit.Effie Mikedis,General Manager LaGuardia Plaza Hotel

2/10 - 너무 별로예요

Nehad

2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 4일
Dear Nehad, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Effie Mikedis,General Manager,LaGuardia Plaza Hotel

6/10 - 괜찮아요

Norma 님, Grande Prairie

좋아요: 청결 상태
The location and free shuttle to airport was very convenient, but the lady at the reception wasn't friendly enough. We arrived and checked-in with no welcoming smile that could make us feel comfortable. The bathroom was clogged, shampoo, conditioner, and body wash were old you can tell because of their smell. Nevertheless, I still would choose La Guardia when I get back to NYC.
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 3일
Dear Norma, Thank you for being our guest and for sharing your feedback with us. We appreciate you mentioning our convenient location and shuttle service. However, we apologize for the inconvenience caused to you. Our main goal is to offer an exceptional stay for our guests with comfortable accommodations and a responsive, friendly staff. After reading the details of your time with us, we regret this was not your experience. We have shared your feedback with our team so these issues do not happen again. We are looking forward to having you stay with us once again so we can provide you with the flawless visit you deserve.Effie Mikedis,General Manager

4/10 - 별로예요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The hot water in the shower did not work. After a long busy day we wanted to take showers but could not get hot water. Really lousy. We should get a refund.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 4일
Dear John, Thank you again for sharing your evaluation. We are sorry for the inconvenience you had due to the lack of hot water. We appreciate you relaying your concerns and assure you this was an isolated instance. Your feedback is essential to us, and we will convey your comments to the appropriate individuals. Safe travels.Effie Mikedis,General Manager

8/10 - 좋아요

Adriana

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
We stayed at the hotel for 5 days and were disappointed with the breakfast options. The hotel provided the same breakfast options every day, and the scrambled eggs were the worst we've ever had. Additionally, we noticed that some of the furniture in the lobby was broken. The neighborhood also lacked good restaurant options, and the only options available were either on a bus distance of 10 minutes or required taking a taxi or Uber to find good places to eat. Furthermore, the area beyond the bus distance was dangerous, making it difficult to find good restaurants.
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Adriana, Thank you for choosing our hotel for your extended stay. We apologize for any inconvenience during your breakfast experience. Your feedback is valuable, and our food and beverage team will work diligently to ensure a consistently satisfying breakfast for all our guests. We are also sorry our location did not meet your expectations and regret the inconvenience this caused. We will continue to keep striving for improvements at every turn, and your feedback is, indeed, instrumental towards that goal. Thank you again for taking the time to write about your time at LaGuardia Plaza Hotel. We hope to see you again soon!Effie Mikedis General Manager LaGuardia Plaza Hotel

8/10 - 좋아요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parking was a challenge but overall a great stay
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Nancy, Thank you for staying with us and for providing your feedback. We are very happy to know you loved everything about your stay except the inconvenience caused due to the parking. We value your comments and patience. We loved having you as our guest, and we hope to see you in the near future.Effie Mikedis General Manager LaGuardia Plaza Hotel

8/10 - 좋아요

Faraday

좋아요: 청결 상태, 직원 및 서비스
Decent hotel. Price does not match amenities. The lobby and outside seem updated but the rooms are from the 90s.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 20일
Dear Faraday, Thank you for your recent stay and for taking the time to leave a review. While we are happy your overall visit was pleasant, we are genuinely sorry, knowing we did not meet all of your expectations with our accommodations and amenities. Our top priority is to provide every guest with outstanding stay, and we will be sure to address this appropriately. We appreciate you taking time out of your day to give this valuable feedback, and we hope to have another opportunity soon to show you the exceptional experience you deserve.Effie Mikedis General Manager

8/10 - 좋아요

Karina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the airport, clean and good service
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Karina, Thank you for the wonderful review! We appreciate you being our guest, and we're thrilled you had a great stay at LaGuardia Plaza Hotel. We couldn't agree more that our location close to the airport, combined with spotless accommodation and service, makes us an excellent choice when visiting this area. Our entire staff looks forward to welcoming you back soon! Effie Mikedis General Manager LaGuardia Plaza Hotel

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Kevin, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at LaGuardia Plaza Hotel; we hope to see you again soon. Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 - 훌륭해요

Hailey

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hotel was lovely but no parking at all
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 30일
Dear Hailey, Thank you for choosing LaGuardia Plaza Hotel. We are glad you had an overall pleasant stay and that you loved our well-kept property. However, we apologize for the inconvenience you experienced with the lack of parking spaces when you arrived. We always try to accommodate our valued guests to the best of our abilities; therefore, we are sorry that you encountered this frustration during your visit. Please know you can notify our front desk on your next visit, and we will be happy to assist you with this situation. It was our pleasure accommodating you, and we hope to see you again soon.Effie Mikedis General Manager LaGuardia Plaza Hotel

8/10 - 좋아요

Kyle

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Was upset that the pool and spa wasn't available. I received a notice first when booking that it was going to be completed by the end of Feb. But when getting to the hotel, finding out it wasnt completed. Had i known that or been informed before booking, i would have stayed somewhere else. Having 2 kids, the pool could've been a great wind down for them after being in the city. This actually kept us from booking another night with the hotel. The room had a disgustingly dirty air filter in it. The lobby staff was ok, kinda rude.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Kyle, Thank you for choosing to stay with us. We are extremely sorry you were unable to enjoy the pool and for the miscommunication. We would like to share that the information is posted on our website so guests can know before booking with us. We also sincerely apologize for the inconvenience caused to you. Our main goal is to offer an exceptional stay for our guests with comfortable accommodations and a responsive, friendly staff. After reading the details of your time with us, we regret this was not your experience. We have shared your feedback with our team so these issues do not happen again. We are looking forward to having you stay with us once again so we can provide you with the flawless visit you deserve.Effie Mikedis General Manager

8/10 - 좋아요

Alexis

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Dear Alexis, Thank you for choosing LaGuardia Plaza Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Effie Mikedis, General Manager,LaGuardia Plaza Hotel

10/10 - 훌륭해요

Doreen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very good. We enjoyed our stay. Great service and delicious breakfast. Although near the airport it was quite quiet.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 29일
Dear Doreen, Thank you for choosing LaGuardia Plaza Hotel and for taking the time to post a review! It is fantastic to read you loved our well-kept property and delicious breakfast and that our service exceeded all your expectations. We are also very happy to read our location close to the airport made your trip enjoyable. We look forward to welcoming you back the next time you are in the New York City area. Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 - 훌륭해요

Cesar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 30일
Dear Cesar, Thank you for staying with us and for the high rating. We enjoyed having you here at LaGuardia Plaza Hotel, and we are delighted you had an exceptional stay! Our team is passionate about taking care of each and every guest, so we will be sure to share your comments with everyone. We look forward to having you back the next time you are in the NYC area. Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 - 훌륭해요

Karma

좋아요: 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 29일
Dear Karma, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at LaGuardia Plaza Hotel. We look forward to welcoming you back on your next visit.Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice. Helpful staff. Shuttle is awesome.
2024년 3월에 5박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
Dear Kevin, Thank you for staying with us and for the excellent review! We are thrilled you had a great visit with us here at LaGuardia Plaza Hotel. Our staff is dedicated to providing every guest with the best experience possible, so they will be pleased to hear your kind remarks regarding our hospitality and shuttle service. We look forward to welcoming you back the next time you are in the New York City area. Effie Mikedis General Manager LaGuardia Plaza Hotel

8/10 - 좋아요

Jhon

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Se debe solicitar la limpieza de la habitacion, cuando es un deber del hotel suministrarla
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
Dear Jhon, Thank you for sharing your experience at our hotel. We are happy to see your nice rating. However, we regret any inconvenience caused due to the cleanliness policy and value your comments in this matter. Your feedback is important to us as it helps to improve our guest experience going forward. Thank you once more, and we hope to host you again.Effie Mikedis General Manager

2/10 - 너무 별로예요

jamesley

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They did not clean my room once, during my stay. I payed for breakfast and they told me it wasn’t included. They wanted me to pay for parking while it is free on the street .
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 28일
Dear Jamesley, Thank you for staying with us and for writing a review. We apologize for the inconvenience you experienced during your stay at our hotel. It is regrettable to hear about the housekeeping issue you encountered, as this does not meet our standard of service. Regarding the breakfast and parking fee, we apologize for any miscommunication; this will be shared appropriately. You are a valuable guest to us and we hope you will stay with us again for a much better experience. Effie Mikedis, General Manager

10/10 - 훌륭해요

Renee

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Renee, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at LaGuardia Plaza Hotel; we hope to see you again soon. Effie Mikedis, General Manager,LaGuardia Plaza Hotel

8/10 - 좋아요

Shinerra

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Shinerra, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at LaGuardia Plaza Hotel. We look forward to welcoming you back on your next visit.Effie Mikedis,General Manager, LaGuardia Plaza Hotel