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뉴욕 메리어트 마퀴스 여행 후기

4.5 out of 5
뉴욕 메리어트 마퀴스
1535 Broadway, New York, NY

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 2622개 이용 후기 중 1848개" "
평점 8 - 좋아요. 2622개 이용 후기 중 448개" "
평점 6 - 괜찮아요. 2622개 이용 후기 중 177개" "
평점 4 - 별로예요. 2622개 이용 후기 중 65개" "
평점 2 - 너무 별로예요. 2622개 이용 후기 중 84개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Juhwa

2024년 1월에 3박 숙박함

10/10 - 훌륭해요

MIKYUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Hwang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy to access for the famous area. Like restaurants, theaters, museums.
2023년 12월에 8박 숙박함

8/10 - 좋아요

inkyu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

RAN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
감사합니다
비행 스케줄로 인해 새벽 7시에 호텔에 도착을 했는데도 바로 체크인을 해주셔서 여독을 풀 수 있었습니다.
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

won kyu

2023년 9월에 14박 숙박함

10/10 - 훌륭해요

heeseung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치가 좋은 대형 호텔이예요. 객실이 깨끗하고 비품도 청결했어요. 직원들도 친절하고 만족하는 숙소였어요
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Abraham

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 8박 숙박함

2/10 - 너무 별로예요

Mari

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I have payed half of the abount when I checked in and anothet half
2022년 6월에 13박 숙박함

10/10 - 훌륭해요

Soo Jong

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천할 만한 호텔
위치 상으로도 타임스퀘어 광장과 연결이 되는 아주 깨끗하고 아주 private 하고 안전이 만족 스러운 호텔임. 그러나 타임스퀘어 광장이 보이는 방은 일부이며 비용은 만만하지 않음. 나는 다행히 그런 방을 구할 수 았어 대단히 만족 스러웠음. 전반적으로 매우 흡족한 숙박이었으며, 바로 나가면 주변애 먹거리와 즐길 거리가 충분해거 아주 좋았음.
2022년 1월에 3박 숙박함

10/10 - 훌륭해요

Kunwook

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 5박 숙박함

10/10 - 훌륭해요

Rosario

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to all amenities. There’s a small fridge and coffee maker en-suite. Very good value for money.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Ashley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In the middle of everything, very convenient
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Christina Nicole

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel, excellent customer service! Times Square is crazy as expected but still enjoyed our time
2024년 3월에 5박 숙박함

6/10 - 괜찮아요

Timothy Dylan

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was told if I spent $40 a day in the restaurant that I would not have to pay the extra $40 and it would serve as a credit which I did each and yet was charged and extra $40 each day! Not cool
2024년 5월에 4박 숙박함

6/10 - 괜찮아요

Nasr

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Out said the property was dirty
2024년 5월에 1박 숙박함
답변 제공: Guest Services Coordinator 님, 2024년 5월 13일
Dear Nasr, Thank you for being our guest and for taking the time to review your stay with us. While we are glad that your overall stay was pleasant, we regret not meeting your expectations. We truly apologize for the cleanliness issues you had outside our property and are grateful for your comments. We appreciate you bringing these observations to our attention. Feedback like yours helps us as we strive to provide complete guest satisfaction. We hope you revisit so we can show you all the wonderful aspects of our hotel that make us a great choice when visiting New York.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 - 훌륭해요

gerard

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently located. Clean rooms. Perfect for weekend getaway.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Marqueena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay! I was in the heart of time square and the staff was incredible
2024년 5월에 2박 숙박함
답변 제공: Guest Services Coordinator 님, 2024년 5월 13일
Dear Valued Guest, Thank you for being our guest at the New York Marriott Marquis and for your wonderful feedback. We are pleased to know that your stay was perfect in every way possible and that you enjoyed our central location. We are also glad that your associates provided you with outstanding hospitality, and we will share your kind comments with them. It was our pleasure accommodating you, and we look forward to seeing you again.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 - 훌륭해요

Marie

좋아요: 청결 상태
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Arlene

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed a Mothers Day weekend girls trip to NYC. Marriott Marquis was a great choice with the Times Square location being perfect. We didn't use the dining lounge since there were so many other options while we were out and about. Great interactions with all the staff!
2024년 5월에 3박 숙박함
답변 제공: Guest Services Coordinator 님, 2024년 5월 13일
Dear Valued Guest, Thank you for choosing the New York Marriott Marquis while you were here to celebrate Mother's Day weekend. We are also glad that we exceeded all of your expectations and that you loved our proximity to Times Square. We are also delighted that our associates took great care of you while you were here. We will be happy to share your kind compliments with our entire team. It was our pleasure hosting you, and we look forward to welcoming you again soon.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 - 훌륭해요

Jill

좋아요: 숙박 시설 상태 및 시설
Great location
2024년 5월에 2박 숙박함

8/10 - 좋아요

Shahidali

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good free brakes fast
2024년 5월에 2박 숙박함
답변 제공: Guest Services Coordinator 님, 2024년 5월 13일
Dear Valued Guest, Thank you for staying with us and for your kind review. We are pleased you had an outstanding visit and that you were able to start your day off right with our complimentary breakfast. We hope New York Marriott Marquis is your first choice every time you visit New York. Thank you again.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 - 훌륭해요

Colin

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Amy 님, Warminster

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and amenities. View of Times Square is unbeatable.
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Yanhua

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel, clean, safe.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly and the room was nice!
2024년 4월에 3박 숙박함
답변 제공: Guest Services Coordinator 님, 2024년 5월 10일
Dear Valued Guest, Thank you for letting us know that your stay at New York Marriott Marquis was a great one. We are thrilled to read about your stay and how much you enjoyed our accommodations! We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 - 훌륭해요

Rona J

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful location in the heart of the Theatre District. Clean, modern and spacious rooms with dramatic views. The fitness center has plenty of cardio machines overlooking Times Square. I was here for a conference but will likely stay again for leisure.
2024년 5월에 2박 숙박함
답변 제공: Guest Services Coordinator 님, 2024년 5월 9일
Dear Valued Guest, Thank you for being our guest at the New York Marriott Marquis and for your generous comments about our beautiful views. We are also glad that you loved our central location, comfortable accommodations, and fitness center. It was our pleasure hosting you, and we look forward to welcoming you again whenever your travels bring you back to New York City.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 - 훌륭해요

Marcio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel with perfect location for New York
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Magdoline

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean. Good service and friendly staff. This was my third time staying at this hotel
2024년 5월에 3박 숙박함
답변 제공: Guest Services Coordinator 님, 2024년 5월 8일
Dear Valued Guest, Thank you for being our loyal guest at the New York Marriott Marquis and for your generous comments. We are delighted to know how much you enjoyed our refreshing accommodations and the excellent service provided by our staff. It was our pleasure hosting you, and we look forward to welcoming you again whenever your travels bring you back to New York City.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 - 훌륭해요

Aneela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Marriott Marquis was a fantastic choice for our first trip to NYC. It is conveniently located within walking distance of all the major broadway theaters. Tons of great dining options in Times Square! Very nice hotel, and the staff is very helpful, especially for first timers to NY. They pointed us to a lot of sites we may not have even thought to visit otherwise. The only negative for this stay is the crowd outside when trying to enter or exit the hotel…it is Times Square though, so that should be expected. For any other first timers considering a stay in Times Square, get ready to say “No thank you” a LOT! Within 2 blocks of the hotel, there are a massive amount of people in Cosplay that will try and take pictures with you, and then try and charge you $20 for it…as well as bus tour operators trying to sell you tickets, and random monks putting bracelets on your wrist or necklaces and then demanding donations for them. All these folks can be a little pushy, but we found that an assertive “No thank you” works just fine. All that said, it was still a fantastic stay, and found the hotel to be a very safe and welcoming refuge from the hustle and bustle outside.
답변 제공: Guest Services Coordinator 님, 2024년 5월 8일
Dear Valued Guest, Thank you for choosing the New York Marriott Marquis for your first visit to New York. We are pleased to know that we exceeded all of your expectations and that you loved our beautiful property. We are also glad that you enjoyed our comfortable accommodations, prime location, and the excellent service provided by our devoted staff. We will be happy to share your kind compliments with our entire team, and they will surely appreciate it. Thank you again for your generous comments, and we hope to welcome you again whenever your travels bring you to the area.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 - 훌륭해요

Liana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best hotel in the apple hands down, excellent location close to everything properly is beautiful would definitely recommend and stay there again
2024년 3월에 3박 숙박함

8/10 - 좋아요

FRANCISCO DE JESUS DE LA VEGA

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
BIEN
2024년 4월에 3박 숙박함
답변 제공: Guest Services Coordinator 님, 2024년 5월 7일
Dear Valued Guest, Thank you for the wonderful rating for New York Marriott Marquis! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 - 훌륭해요

Kristan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient and super clean hotel! We loved every minute of staying there and we will be back. Comfy beds and nice towels too!
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Silvia 님, Boca Raton

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect
2024년 5월에 2박 숙박함
답변 제공: Guest Services Coordinator 님, 2024년 5월 6일
Dear Valued Guest, On behalf of our staff, thank you for the excellent review! We are pleased to know how much you loved your stay. Whether visiting for a family vacation, a romantic getaway, or attending a conference, we enjoy being the perfect home base for your New York City stay. All of us at the New York Marriott Marquis look forward to having you visit with us again.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 - 훌륭해요

Dave

Location is awesome. Elevator system is great, could be a mess if it’s a normal system. Staff always accommodating
2024년 4월에 8박 숙박함

8/10 - 좋아요

stephane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel sympa
2024년 4월에 6박 숙박함

10/10 - 훌륭해요

Svetlana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent service and great location….if you want to me in the middle of noisy, dirty Times Square.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Sally Louise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Guest Services Coordinator 님, 2024년 5월 6일
Dear Valued Guest, We are thrilled you had an excellent stay at New York Marriott Marquis, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 - 훌륭해요

Petronella

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Een heel fijn hotel in het hart van New York. Vriendelijk personeel en alles heel schoon
2024년 4월에 7박 숙박함

6/10 - 괜찮아요

su youn

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We checked in April 30 at about 3pm. Tiante was at the check in counter. There was some confusion around the requests I had made at the time of booking.Tiante became quickly frustrated and without looking into my questions simply shut me down. Her tone was rude, and I was embarassed by her treatment. My English is imperfect and I couldn't help but feel somewhat bullied. When I approached another staff person to ask my questions, she intervened and once again spoke harshly toward me. Everything else about this hotel was excellent,but this interaction was very disappointing.
2024년 4월에 3박 숙박함
답변 제공: Guest Services Coordinator 님, 2024년 5월 4일
Dear Valued Guest, Thank you for being our guest and for your detailed feedback. We genuinely apologize for the behavior of one of our front desk associates and thank you again for informing us of this incident. We understand your disappointment, and your feedback is being reviewed with the team member to see what went wrong. We strive to provide exceptional hospitality to every guest; therefore, we regret not meeting your expectations. We appreciate your patience and would welcome the opportunity to restore a favorable impression of our hotel in the future.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 - 훌륭해요

Markus Johannes Augusta 님, Elsloo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Guest Services Coordinator 님, 2024년 5월 5일
Dear Valued Guest, We are thrilled you had an excellent stay at New York Marriott Marquis, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

4/10 - 별로예요

Melissa

단체 여행
좋아요: 숙박 시설 상태 및 시설
Did not give me the $40 food and drink credit they told me I would get at check-in. Overcharged me on the upgrade. Bad business practices.
2024년 4월에 1박 숙박함
답변 제공: Guest Services Coordinator 님, 2024년 5월 5일
Dear Valued Guest, Thank you for taking the time to review your stay with us. It is disappointing to read that we did not meet your expectations during this recent visit with us, and we were sorry to read you felt you were overcharged for your stay. Furthermore, we also regret that you did not receive the benefits during your recent visit. We ask that you please allow us some time to review your account and investigate a bit further. You have our assurance that we will address your concern appropriately. Thank you again for choosing us. We value your business, and we hope you will give us another opportunity to regain your trust the next time you are in the area.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 - 훌륭해요

Akshaye

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Courteous staff, they were able to provide me with an early check in which was a much appreciated.
2024년 4월에 2박 숙박함
답변 제공: Guest Services Coordinator 님, 2024년 5월 3일
Dear Valued Guest, Thank you for being our guest at the New York Marriott Marquis. We are pleased that we could provide you with a gratifying stay and are glad you appreciated early check-in. We take pride in providing exceptional hospitality to our guests, so it is great to see our efforts acknowledged. Thank you once more for your kind review. Please come back and see us again soon! Warm Regards,Sharifa Alphonso,Guest Services Coordinator

10/10 - 훌륭해요

Chau Minh

좋아요: 청결 상태
2024년 4월에 3박 숙박함
답변 제공: Guest Services Coordinator 님, 2024년 5월 9일
Dear Valued Guest, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting New York. It was our pleasure accommodating you. We hope you will make New York Marriott Marquis your home away from home whenever your travels bring you to our area.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 - 훌륭해요

Morgan Jennifer

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The concierge and bellmen were very friendly, prompt and polite. The hotel is amazing, especially the gym (why I picked it!) My daughter loved the glass elevators you could view the floors with. Easy access to all things NYC, right by major Subways and heart of Times Square. Will stay again next time.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Joseng

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Accessible and neat and clean.
2024년 1월에 1박 숙박함
답변 제공: Guest Services Coordinator 님, 2024년 5월 2일
Dear Valued Guest, Thank you for choosing New York Marriott Marquis and for your wonderful comments. We are pleased to know that our location was perfect for your needs during your recent stay. We are also glad that you enjoyed our refreshing and comfortable accommodations. It was a pleasure having you as our guest, and we look forward to welcoming you again whenever your travels bring you back to New York City.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

6/10 - 괜찮아요

Emmanuel Bennet

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Front desk upon arrival was terrible.
2024년 4월에 5박 숙박함
답변 제공: Guest Services Coordinator 님, 2024년 5월 1일
Dear Valued Guest, Thank you for being our guest and for your constructive comment. We are extremely sorry for the issues you had with our front desk. We take these reviews seriously, and your feedback is being evaluated with our team to ensure these concerns are not repeated. Again, we apologize, and we hope you will allow us another occasion to provide you with the hospitality you deserve every time you stay with us.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

8/10 - 좋아요

Robert Jerome

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Asked for body wash to be filled (it was empty) she removed it...washed with shampoo, now I'm growing hair where there was none...
2024년 4월에 2박 숙박함