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노모 소호 여행 후기

4.5 out of 5
노모 소호
9 Crosby Street, New York, NY

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1053개 이용 후기 중 501개" "
평점 8 - 좋아요. 1053개 이용 후기 중 228개" "
평점 6 - 괜찮아요. 1053개 이용 후기 중 168개" "
평점 4 - 별로예요. 1053개 이용 후기 중 82개" "
평점 2 - 너무 별로예요. 1053개 이용 후기 중 74개" "

8.6/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

4/10 - 별로예요

HAK HYUN

2023년 10월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설
not good
check in was ok. no refrigerator. bathroom sink was blocked. stayed for two nights and the room wasn’t cleaned nor the water or amenities refilled. breakfast starts rather late at 8. can park the car on the street in front of the hotel during the weekend or else have to use the parking lot 7 walking minutes away. Overall 2 out of 5. will never go again.
2023년 4월에 1박 숙박함
답변 제공: General Manager 님, 2023년 4월 20일
Greetings from NoMo SoHo,All comments are welcome, and we value your input. We strive to provide our guests with well-furnished accommodations and responsive service, and we are sorry to hear about your concerns with the room and housekeeping schedule. In addition, we will take your concerns regarding the breakfast hours into consideration. Thank you, and we wish you safe and happy travels ahead. Sincerely,Patrick LacassagneGeneral Manager NoMo SoHo

8/10 - 좋아요

inji

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
전반적으로 좋았습니다. 다만 추가 비용 발생하는점이 좀 아쉬웠어요!
2022년 3월에 6박 숙박함
답변 제공: Customer Service 님, 2022년 3월 24일
inji - 이 리뷰를 남겨주셔서 감사합니다! 우리 손님들이 우리와 함께 편안하게 지냈다는 소식을 듣는 것은 항상 기분이 좋습니다! Nomo Soho는 고객에게 최고의 고객 서비스와 편의 시설을 제공하는 것으로 유명합니다. 피드백을 주셔서 다시 한 번 감사드립니다! 다음 방문을 기대합니다.

8/10 - 좋아요

JAE YOUNG

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall, great place to stay. Size of the room was good (considering location/price), the restaurant has great atmosphere. Conveniently located and also has nice view if you can get higher floor.
2021년 8월에 4박 숙박함
답변 제공: Customer Service 님, 2021년 8월 31일
Thank you for the feedback, Jae. We are thrilled to hear that you enjoyed your stay with us so much, especially our spacious accommodations and prime location. We can't wait to see you again soon for another positive experience. Thank you and have a great day.

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet for Manhattan, staff very good
2024년 5월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 26일
Hello Thomas. We are thrilled that you enjoyed your stay with us here at NoMo SoHo. We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

8/10 - 좋아요

Allan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Carpets could be renewed but great option
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 24일
Greetings from NoMo SoHo, Allan,We're glad your overall stay was pleasant, and we appreciate your feedback about the carpets. Should you be in the area again, please come back to see us.Sincerely,Hotel Management Team

10/10 - 훌륭해요

Ashley

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay !
2024년 5월에 1박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 5월 21일
Hello Ashley, we are thrilled that you enjoyed your stay with us here at NoMo SoHo. We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

2/10 - 너무 별로예요

Jared

출장 여행
I arrived and they said they didn’t have a room for me, it was getting later in the evening and I had a difficult time finding an another hotel for the night. Gentleman at front desk was very nice, but manager was awful. He had me wait around l just to tell me he didn’t actually even have the room I had already booked.
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 15일
Hello Jared, We always appreciate guest feedback. Your feedback is a testament to our efforts

2/10 - 너무 별로예요

Abigail

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
At checkout there was a $500 charge for smoking in the room. This would be understandable if, say, I had smoked/vaped in the room, but I hadn't. I don't even smoke or vape in general! Upon discovering this, I informed the front desk staff of the error and hoped to see it resolved. To my disappointment, the manager on duty was less than helpful (promised to "conduct an investigation" but I've seen no evidence to that effect, said she'd email me a copy of the smoke sensor report and never did, etc.). For the significant price (I paid over $500 USD per night), one would hope for better customer service than this. At a minimum, one would hope not to be charged unnecessary fees.
2024년 4월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 15일
We always appreciate guest feedback.

10/10 - 훌륭해요

Aileen 님, Venice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location.
2024년 5월에 1박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 5월 14일
Hello Aileen. We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Dana 님, Bamberg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our 3 night stay. The location was convenient and the hotel was very clean!
2024년 5월에 3박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 5월 14일
Hello Dana. We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Kamila

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함

2/10 - 너무 별로예요

cameron

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel and its management are a complete joke. Not only was I mistreated as a guest, but I was also charged a fraudulent smoking fee even though I don't even smoke. When I disputed the charge, I was asked to provide proof that I wasn't at the hotel during the time of the incident and had to give a geotagged photo. The hotel managers were disrespectful and beyond rude, the hotel was dingy and run-down. I would advise booking elsewhere 0/10 stars. And shame on the management for their lack of professionalism and scam for charges.
답변 제공: Hotel Management 님, 2024년 5월 6일
Hello Cameron, We always appreciate guest feedback. Your feedback is a testament to our efforts.

10/10 - 훌륭해요

Hana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 5월 2일
Hello Hana, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

4/10 - 별로예요

Francesco

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 30일
Hello Francesco, We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

8/10 - 좋아요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel with spacious rooms, a pretty bar/restaurant and friendly staff. Great location too. Having stayed in many different hotels throughout Manhattan, I would definitely recommend this hotel.
2024년 4월에 2박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 5월 1일
Hello Elizabeth, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

8/10 - 좋아요

Jose Bernardo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 19일
Hello Jose, We always appreciate guest feedback. Your feedback is a testament to our efforts

10/10 - 훌륭해요

stephane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed at this hotel several times; all the staff are professional and courteous. Highly recommond
2024년 4월에 2박 숙박함
답변 제공: George - Assistant Director of Front Office 님, 2024년 4월 27일
Hello Stephane, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

4/10 - 별로예요

Natalie

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed at the Nomo five years ago and had a lovely experience, however this trip I found the room to be very worn down - the carpet and curtains had stains, the headboard on the bed was peeling apart, and the bathroom didn't have cups, q-tips, shower cap, cotton balls, etc. I think cleanliness and basic amenities should be standard with a four star hotel booking - especially when a Premium (upgraded) room is booked. When I asked for a late check out, it became a negotiation and I ended up paying $80.
2024년 4월에 2박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 4월 26일
Hello Natalie, We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are small but everything else was amazing.
2024년 4월에 3박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 4월 24일
Hello Jennifer, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

2/10 - 너무 별로예요

Howard

2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 13일
Hello Howard, We always appreciate guest feedback. Your feedback is a testament to our efforts.

2/10 - 너무 별로예요

Maggie

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible terrible hotel. Stay away from this place at all costs. They charged our card $500 for “smoking in the room” when we do not smoke and we were not even in the hotel at the time the smoke was detected, which we also had proof of due to us all having GPS trackers on our phones when travelling for safety reasons. They refuse to refund us (we are from Canada, $500 is almost $1000 for us) and we cannot afford this charge. Do not stay here unless you want to be exploited. This establishment ruined my trip to NYC and they will ruin it for you too.
2024년 4월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 23일
Hello Maggie, We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

10/10 - 훌륭해요

Tam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 4월 24일
Hello Tam, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

4/10 - 별로예요

Jamie

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Our room was small for the price we paid for our room. The bed seemed like it was a queen and not a king. The sink is located outside of the bathroom and into the bedroom. The room didn’t have a fridge so we couldn’t store the food in the room. The sink didn’t have a cup nor hand soap. Overall, the room didn’t satisfy us and we were really disappointed.
답변 제공: Zaida-Director of Front Office 님, 2024년 4월 23일
Hello Jamie, We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

8/10 - 좋아요

Irina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Size of rooms and views from the room
2024년 4월에 2박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 4월 22일
Hello Irina. We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

8/10 - 좋아요

Janet

2024년 4월에 6박 숙박함
답변 제공: George - Assistant Director of Front Office 님, 2024년 5월 12일
Hello Janet, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

2/10 - 너무 별로예요

Juan Jael

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Pésimo fui al restaurante del hotel me dieron una sopa de papa podrida y un pollo crudo las bebidas nunca llegaron y la señora encargada no quiso hacer válida mi promoción que me dio expedía luego a las 2 de la mañana la Alarma de incendios se activó y tuve que bajar con mi esposa 24 pisos por las escaleras y al bajar nos dicen que es una fuga de agua que afectó la alarma y por eso sonó pedí devolución de esa noche por el problema y no les importó y aparte nos hicieron volver a subir por las escaleras otra ves los 24 pisos mi estadía fue pésima no lo recomiendo
2024년 4월에 3박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 4월 11일
Hello Juan, We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

10/10 - 훌륭해요

Natalie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love staying at this hotel when visiting NYC. Great value for money. Location is walking distance from shopping and lots of eating options. Second time staying.
2024년 4월에 3박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 4월 11일
Hello Natalie, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Sheila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cool vibe. Great cocktails at the hotel bar. Friendly staff.
2024년 4월에 1박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 4월 11일
Hello Sheila, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Michael

2024년 4월에 3박 숙박함
답변 제공: George - Assistant Director of Front Office 님, 2024년 4월 28일
Hello Michael, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Rand

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 4월 26일
Hello Rand, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Rebeca

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was amazing it was in the heat or soho. Such a beautiful hotel.
2024년 3월에 4박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 4월 3일
Hello Reveca, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing!
2024년 3월에 3박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 4월 3일
Hello Nicholas, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. I will pass your comments to the appropriate staff members. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was my third stay here. I really like it. It is in a fantastic location and I love the scent in the lobby. It is always an enjoyable experience. My only feedback would be for the lobby bathrooms to be cleaned more frequently throughout the day. The few times I used them, they were dirty. I look forward to visiting again soon!
2024년 3월에 2박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 4월 1일
Hello Michelle we're thrilled you chose to stay with us! Thank you for taking the time to share your experience. I will pass your comments to the appropriate staff members. We look forward to welcoming you back soon!

2/10 - 너무 별로예요

Kristine

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This company is scamming people. They charge a “smoking fee” that’s 500 dollars. They claimed we smoked the 1st 10 mins of checking in for 1 hour?! I DO NOT SMOKE AT PERIOD! It gives me an a headache. This false claim seems to be a reoccurring issues from multiple guest! The product they used for this smoke detector is called Rest sensor…The establishment had air filters that would beyond old and past due to be changed! Disgusting! The backboards on the bed were vinyl and chipping away. The room service was sub par…
2024년 3월에 2박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 4월 1일
Hello Kristine, We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

10/10 - 훌륭해요

Diana 님, Brooklyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely gorgeous hotel, starting from the archway with plants. And that's not the only instagrammable spot in the hotel! The hotel room is clean and water pressure in the bathroom is very strong - such a great experience in general.
2024년 3월에 1박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 4월 1일
Hello Diana, we're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Daniel

2023년 12월에 2박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 4월 17일
Hello Daniel, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

8/10 - 좋아요

Yolande

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
It was very comfortable and clean
2024년 3월에 1박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 3월 27일
Hello Yolande, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience and we hope to welcome you back soon!

6/10 - 괜찮아요

Angel

연인과의 여행, 가족 여행
Great location but subpar hotel.
2024년 3월에 3박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 3월 26일
Hello Angel,We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful space in a phenomenal neighborhood with friendly staff.
2024년 3월에 3박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 3월 26일
Hello Mary, we're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

4/10 - 별로예요

Damian

별로예요: 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 3월 26일
We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

10/10 - 훌륭해요

Yamira

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 1박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 3월 25일
Hello Yamira, we're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Jasmine was really helpful! Place was clean and quiet. Loved it..
2024년 3월에 1박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 3월 25일
Hello Christopher, we're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 - 훌륭해요

PABLO

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you travel to NYC, stay in Soho. Stay at the Nomo
2024년 3월에 3박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 3월 21일
Hello Pablo, we're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Brett

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed in the penthouse suite and it was amazing.
2024년 3월에 1박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 3월 19일
Hello Brett, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved this hotel! It was clean, beautiful, the staff was wonderful and helpful. The breakfast was so good we had it twice while we were there! It was close to shopping for Christmas, we walked all over. The beds were comfortable (wish they had queens but they are tough to find). There's an Ed's Lobster House across the street that was casual and fun and the food was delicious. We ate there the first night we got in, and it was really nice to be able to just walk over after our long flight. Can't say enough good things about this hotel - we loved it!
답변 제공: Zaida-Director of Front Office 님, 2024년 3월 19일
Hello Michael, We're thrilled you chose to stay with us! Our entire team will be pleased to know that they played a pivotal role in your experience with us. Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Mitchell 님, Avondale

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place to stay!
2024년 3월에 1박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 3월 18일
Hello Mitchell,We're thrilled you chose to stay with us! Our entire team will be pleased to know that they played a pivotal role in your experience with us. Thank you for taking the time to share your experience and we hope to welcome you back soon!

10/10 - 훌륭해요

Sara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is very pretty and clean. Nice decoration. Good restaurant, although expensive. Too many charges when you pay the total of the room.
2024년 3월에 2박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 3월 18일
Hello Sara,Thank you for taking the time to share your experience and we hope to welcome you back soon!

6/10 - 괜찮아요

Ashley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall accessible to Broadway & very clean. However, it was windy & cold the night I was there and it was so cold in the room. I tried upping the temperature but it didn't fix my problem.
2024년 2월에 1박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 3월 6일
Hello Ashley,We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

10/10 - 훌륭해요

Kim

Great location fabulous hotel, super clean, service was excellent. A
2024년 3월에 3박 숙박함
답변 제공: Zaida-Director of Front Office 님, 2024년 3월 5일
Hello Kim, We're thrilled you chose to stay with us! Our team will be pleased to know that they played a pivotal role in your experience with us. Thank you for taking the time to share your experience and we hope to welcome you back soon!