Dear Jenny,Thank you for taking the time to leave us a review.We truly regret that you experienced the mentioned issues during your time with us.We really hope that there were also many positive aspects of your stay and you allow us the opportunity to host you again soon! We remain with warm regards, Respectfully,Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

Dear Karen,Thank you very much for staying at Riu and for sharing your feedback with us.As service is one of the key values of our company and we strive to make every effort to exceed all of our guests’ expectations, we are truly saddened to find that you weren't fully satisfied with your recent experience. Your concerns will be forwarded to corresponding departments with the purpose of improving and we really hope that you allow us a chance to welcome you again soon and share a more enjoyable experience.With our best wishes we remain,Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

Dear Maik,We are so grateful to read that you gave us the opportunity to prove that all the positive reviews that we have, are based on the reality of our hotel and the result of the work of our lovely staff.Wishing to welcome you again very soon!Loving Regards, Maik,Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

Dear Angelique,Thank you for your great review and for spending time with us.We are delighted to hear that we lived up to your expectations of us.We look forward to welcoming you again soon. Until then, we wish you all the best.Yours faithfully,Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

Dear Erin,It is great to know that you enjoyed your stay with us.It was a pleasure hosting you and thank you for taking the time to review your recent stay.We hope we see you soon again!All the best, Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

Lieber Sebastian,vielen Dank für Ihre freundlichen Worte.Und wir sind sehr erfreut zu lesen, dass Sie Ihren Aufenthalt genossen haben.Vielen Dank auch, dass Sie sich für uns entschieden haben. Es war uns ein Vergnügen, Sie zu beherbergen und wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.Wir wünschen Ihnen das Beste,Hotel Riu Plaza Manhattan Times SquareOnline Reputation Management

Dear Timothy,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

Sehr geehrte Peggy,Wir sind sehr dankbar zu lesen, dass Sie uns die Gelegenheit gegeben haben, zu beweisen, dass all die positiven Bewertungen, die wir haben, auf der Realität unseres Hotels und dem Ergebnis der Arbeit unseres netten Personals beruhen.Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen!Hotel Riu Plaza Manhattan Times SquareOnline Reputation Management

Dear Steven,Thank you for your words, they are very gratifying and show us that we are working in the right direction.We sincerely hope that you will visit us again soon in one of our facilities and offer you a stay that will be the same or even better than the one you experienced.We hope you will be back soon.Yours faithfully,Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

Dear Cédric LE,Thank you for taking the time to give us your valued feedback following your stay at our hotel. We are happy to hear that you had a lovely time at our hotel! We look forward to sharing another great experience with you soon. Have a lovely day. Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

Bonjour Manon,Nous vous remercions pour votre commentaire.Nous sommes très heureux de lire que vous avez apprécié votre séjour parmi nous.Nous sommes également très heureux d'apprendre que nous avons fait du bon travail et nous vous remercions beaucoup pour vos commentaires positifs.Nous espérons vous revoir dans l'un de nos établissements très prochainement.Cordialement, Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

Dear Candice,Thank you for sharing your feedback with us! As we are committed to provide excellent services to our guests, we are sorry to hear about your disappointment during your visit and that we did not manage to live up to your expectations this time.We will of course share your impressions with the corresponding team for an adequate follow up as we are looking forward to having the opportunity to welcome you back in the future, so that we can provide a better experience.We remain with warm regards, Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

Dear Brian,On behalf of the whole team, we thank you for your positive feedback, as it is very motivating for us to know that we are moving in the right direction.We hope that you will choose us again soon to spend a few days with us for another unforgettable experience.Yours faithfully,Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

Dear david,We are delighted that your stay with us was a success.We are glad that you enjoyed the service we provide to our guests.We hope that you will have an even better experience with us again soon.Yours faithfully,Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

Dear Clinton,Thank you so much for your review!It was a pleasure to have you with us. We are glad to know how much you enjoyed your stay.It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

Dear Anthony,We appreciate you took the time to leave your impressions regarding your recent stay with us. Nevertheless, we would like to apologize for any inconvenience.We will continue working, in order to improve our services.Best Regards,Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager

Dear Alma,We were very pleased to read your kind remarks and to know that you have rated so positively various aspects of the hotel which have contributed to your experience being a very good one indeed.We hope that you will visit us again soon and that we will be able to offer you another unforgettable experience.We look forward to seeing you!Yours faithfully,Hotel Riu Plaza Manhattan Times SquareOnline Reputation Manager