숙박 시설의 전망

유니언 호텔 여행 후기

2.5 out of 5
유니언 호텔
611 Degraw Street, Brooklyn, NY

이용 후기

6.2
평점 10 - 훌륭해요. 1001개 이용 후기 중 171개" "
평점 8 - 좋아요. 1001개 이용 후기 중 268개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 200개" "
평점 4 - 별로예요. 1001개 이용 후기 중 164개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 198개" "

7.2/10

청결 상태

7.0/10

직원 및 서비스

5.2/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

4.2/10

친환경

이용 후기

6/10 - 괜찮아요

lee

단체 여행
별로예요: 객실의 편안함
혼자 지낼만한 숙소
친구랑 둘이 갔고, 퀸베드 룸 예약했는데, 너무 좁아요. 큰 트렁크 한개, 중간 사이즈 한개 가져갔는데, 펼쳐 놓을 장소도없고, 어찌어찌 화장실 앞에 문만 겨우 열 정도로 펼쳐놓고 힘들게 비켜 다니며 움직였어요. 침대 스프링은 다 느껴지고, 삐그덕 삐그덕 소음과 움직임이 이건 메트리스가 아님. 샤워실은 너무 작아서 남자는 샤워커튼 치고는 샤워 못할 듯요. 엄청 추운데 온풍기는 어찌나 시끄러운지. 외관만 그럴싸합니다.
2020년 1월에 2박 숙박함
답변 제공: Olga 님, 2020년 1월 24일
Thank you for taking the time to review your recent stay at Union Hotel, Ascend Hotel Collection. Allow us to apologize for failing to meet your expectations during your recent visit. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Brooklyn. Kind regards, Union Hotel Team

2/10 - 너무 별로예요

Michael

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty not like pictures
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Kristin

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Our room was dirty, falling apart, felt unsafe and we killed a bug upon arrival
2023년 7월에 1박 숙박함

4/10 - 별로예요

David

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disappointing
Not good. Olga on reception was very nice and helpful. There was a problem with the WiFi in my room and she moved me immediately to another room. Overall the hotel is very worn and drab. Strong smell of weed in the corridors and loud parties running well into the night on several nights. Aircon was great and hot water worked well.
2023년 6월에 10박 숙박함

10/10 - 훌륭해요

Dina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always stay at the Union Hotel because I used to live in Park Slope and my adult daughter still does.
2023년 6월에 1박 숙박함

4/10 - 별로예요

Bryan

2023년 5월에 2박 숙박함

2/10 - 너무 별로예요

Rira

2023년 6월에 1박 숙박함

4/10 - 별로예요

Lori Ann

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This hotel is in very poor condition. The sheets were stained and had burn holes in them, the pillows were flat and also severely stained. The mattress had a hole down the middle of it with bent springs sticking up. The shower did not drain. There was only one small, thin towel provided and one bath mat. There was no room cleaning and we ran out of toilet paper.
2023년 6월에 7박 숙박함

2/10 - 너무 별로예요

Lester

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Filled with smoke, dirty hallways, no towels, no sheets, dirty pillows & blanket, no ac or heat, sensors broken off of other rooms, drug deals happening inside.
2023년 6월에 2박 숙박함

4/10 - 별로예요

Cristina

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Although; the hotel was close to the main avenues, I had concerns. I was a very late arrival and stayed for only a few hours. Bed sheets and comforter were not washed. The pillows were very dirty and very old. There was only one dirty towel in the bathroom.
2023년 6월에 1박 숙박함

4/10 - 별로예요

Sandro

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wifi only available at frontdesk. with my phono absolutely no connection possible. no minimum comfort. Mold in the bathroom. location is ok. Union station is fine for traveling around. north manhatten/queens, south coney island. who undemanding could go in this hotel. definitly too expensive for this rate.
2023년 5월에 7박 숙박함

2/10 - 너무 별로예요

Joonas

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Booked based on images, was not impressed when we arrived. The hotel had stained linens, and the springs inside the bed had definitely seen their best days a long time ago. Not a good sleep. The walls were like paper and the atmosphere was quite noisy. The hair dryer was broken and there was not even a holder for the toilet paper. Not worth the money, not worth the stay. This is not the place to go.
2023년 6월에 2박 숙박함

4/10 - 별로예요

Damien

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Michelle

2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Michelle

2023년 6월에 2박 숙박함

8/10 - 좋아요

Robert

좋아요: 청결 상태
Really run down but clean. Staff often not present. But it’s in a great area and worthwhile if you get a good rate and you only need the room to sleep and shower..
2023년 6월에 1박 숙박함

4/10 - 별로예요

Andrew

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel sucks - don't stay here.
Definitely would NOT recommend staying here. As others have mentioned, the photos as advertised do NOT match the current appearance. My room was tiny, cramped, dirty, and only had one old, sad towel. There was no safe (as mentioned) and the shower amenities were in these weird, unmarked, mismatched bottles. I tried asking if I could switch rooms and was met with a gruff shrug and "what do you want me to do about it?" attitude from the guy at the front desk who obviously couldn't be bothered to give a crap. Will definitely never be staying here again.
Room looking out onto trash yard
No safe in the room as promised
One sad towel - that's it.
What are these random bottles? Loos like left behind by last guest
2023년 5월에 2박 숙박함

4/10 - 별로예요

Jeavoni

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
POOR service, false advertisement- do not go here. This place is a garbage. Do not waste your money here. The sheets has blood and stains from human excrement all over it. The sheets had skin flakes on it. And the place reeked from cigarette smoke and feces. And the guy and the front desk was unprofessional and pretended not to know anything. It’s honestly better to sleep on the street beside a pile of garbage-that is way cleaner that inside the room. The bathroom has feces stains on the walls. Do not use the bathroom if you don’t want to get a fungus on your buttocks. There is no gym, no bar, it’s all lies. I almost had a heart attack, I was so shocked.
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Kyle 님, Buffalo

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
DO NOT STAY HERE!!! FALSELY ADVERTISED!!! Everything about the write-up and pictures are incorrect, except the picture of the street view of the hotel front and the fact that it is a good location. I walked into the lobby and thought I was at the wrong address—the walls had gauges, the carpet was filthy, and it was dark and sketchy. The dismissive front desk man was insulting, especially when I asked about the “self-parking” on the premises for a charge that was advertised “It’s cheap hotel - no parking,” he barked. I prayed for safety every time we used the elevator- it was filthy, jerky, and slow, AND there was no inspection certificate showing. We had paid for a standard double room, with two people, on the third floor, in advance, so we had to stay. Arriving on the third floor, we were consumed by the strong smell of weed and some very loud sexual activity down the hall. We opened the door to our room—the door barely opened, the bed took up the whole space, except for a narrow side table and a free standing wardrobe. There were holes/dents in the walls; both light fixtures were hanging by the chord (only one worked); the TV didn’t work; the “Egyptian cotton” sheets had cigarette burn holes all over and looked gross, but smelled clean. The bathroom was large, but dirty. Also only 1 pillow and 1 towel for a two-person room! There was not 24-hour security. The front desk was usually empty AND the front door did not lock!! DON’T STAY HERE!!

2/10 - 너무 별로예요

TAMEIKA

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Groups of men standing outside, very predatory behavior. As a single woman traveler. I did not feel safe at all. The hotel smelled rancid, staled, damp and very stagnant. I’ve stayed at this hotel years before, I didn’t even stay in here for 5 min. The conditions really dropped in standards. Unacceptable.
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Sandor

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Whole day wasted horrible service no personel pres
Nasty stained dirty bed sheets pillows blankets and clocked toilet full of smoke on second floor as soon as you walk out the elevator marijuana(weed) odor and as you walk into the room cigarette smell front desk personal are not on time nor is anyone at the front desk to do the check in they have no personal (housekeeper) working just in case there is a need by a customer of new clean sheets horrible and disrespectful service their front desk telephone is on silent when a representative was trying to reach the front desk there was no one there and when someone finally arrived I had to tell them there is customer service from my online booking calling please answer the call and they refused to refund me my money with at bad attitude
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Gustavo

별로예요: 직원 및 서비스
Did not meet my expectations
2023년 5월에 5박 숙박함

2/10 - 너무 별로예요

Annacelli 님, ridgewood

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Regina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 3박 숙박함

4/10 - 별로예요

Roseanna

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Pictures of the rooms that are online were clearly not taken of this hotel. The towels are old and scratchy, no facecloths or hand towels. The sheets had cigarette burns in them although they seemed clean. Room is tiny, but that's what you get in the city. Park Slope is a block away, but this hotel is in more of an industrial area with homeless and other sketchy people. Staff was friendly and helpful.
2023년 5월에 3박 숙박함

4/10 - 별로예요

Jean-Pierre

단체 여행
별로예요: 청결 상태
No towels or face cloth and barely room to fit a bed in the room...
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Daniel

2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Chidimma

단체 여행, 연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn’t actually end up staying. There were stains on the sheets and the entire building reeked of smoke despite it being a non smoking hotel. The front desk was rude and so I left. I still haven’t been able to get a refund and Expedia isn’t helping at all.
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Patricia Canales

좋아요: 청결 상태, 직원 및 서비스
I liked that I was able to walk to the start of the Brooklyn 1/2 marathon. I did not like the threadbare towels and toiletries and no fridge or microwave or gym. But, it was a good location chosen right before the race.
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Ashley

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Rosenberg

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 5박 숙박함

10/10 - 훌륭해요

Dina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s a clean and safe low-key hotel in a great Brooklyn neighborhood. Starbucks is a block away for breakfast and there are lots of lunch and dinner restaurants nearby on 5th and 7th Avenues.
2023년 5월에 4박 숙박함

2/10 - 너무 별로예요

Steven

별로예요: 청결 상태, 숙박 시설 상태 및 시설
We didn't even stay the night. Wallpaper coming off the wall, easy to just force door open which is a major safety issue, questionable block, and overall should be a by-the-hour motel at best. A complete waste of $200 and a major fail by Expedia.
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Tamira

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Michael

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room looked nothing like the photo. It was one of the worst rooms I’ve ever seen let alone stayed in. For the price I was disgusted.
2023년 5월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not Recommended
The room was not what I was expecting. It was about the size of a closet and the bed took up 90% of it so it was hard to move around. The bathroom was the nicest area but seriously lacked amenities. I also found some type of roach-like beetle on the ground on my second day.
2023년 5월에 3박 숙박함

2/10 - 너무 별로예요

Dariel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible service
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Charity 님, Eugene

2023년 5월에 3박 숙박함

2/10 - 너무 별로예요

Melvin

별로예요: 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Alexandre

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The localization was very nice, near the metro, various restaurants, stores, etc. But the team that take care of the operation was indifferent to you, the majority of requests were not handled (always some excuse and some lazy apologies), lots of noise, smell of marijuana in the room and at the corridors, street people renting the rooms at night (maybe even for prostitution). The recommendation Is to pay a little more and choose another place.
2023년 5월에 6박 숙박함

2/10 - 너무 별로예요

Aydin

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 5월에 3박 숙박함

2/10 - 너무 별로예요

ANTONE 님, BROCKTON

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No tv remote no soap, springs sticking out of mattress especially one sharp, homeless sleeping in the hallway .holes in the wall no towels just poor quality hand ones, Noisy all night loud angry voices swearing and smoke don't know what kind but lots of it until 512 am
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Lori

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly, even the drunk handiman who repaired the TV. The hotel is FILTHY. Room was tiny, barely fit the old dilapidated bed. Broken table. Broken lamp. Sharp screw sticking out on bed. Will never stay there. Will never recommend Expedia as we paid 337.00 for this dump. Noisy. Accross the street from 2 bars and our window would not close completely.
2023년 4월에 1박 숙박함

8/10 - 좋아요

Jasie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 4월에 6박 숙박함

2/10 - 너무 별로예요

Adaijsha

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
would never book here again, its truly dirty & was very hard to even attempt to get comfortable. they wouldnt even give you another room if the one youre in is dirty. the bedding is stained, even the “white” towels were stained & had to request new ones. they refused to change the sheets & the room originally didn’t have a remote for the TV we had to go downstairs to the lobby a few times to requests these things.
2023년 4월에 1박 숙박함

4/10 - 별로예요

Napoleon

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel's location is its biggest advantage! We booked after looking at Expedia's pictures of one of the hotel rooms, which we understood to be in the cozy/charming category. Our actual room (209) was approx. 8' x 10' with a separate bathroom about half the size of the bedroom. The bed was a full size bed and the entry door hit the corner of the when we walked in. It was definitely extremely cozy! EXTRA!!! The kindest way to describe the character of the room: it's your least favorite aunt's spare bedroom hastily put together with old sheets/lumpy pillows, old room heater, and a beat-up tv. Please Expedia, this hotel reflects poorly on your company and I will have second thoughts using Expedia for hotels next time.
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Jasmi Johana

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy mal 👎
2023년 4월에 2박 숙박함

2/10 - 너무 별로예요

Matthew

2023년 4월에 3박 숙박함

2/10 - 너무 별로예요

Roodmy 님, Brooklyn

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the most disgusting, Dirty hotel in NY do not go there do not, and they won’t refund your money

6/10 - 괜찮아요

Marina

연인과의 여행
Good location
2023년 4월에 1박 숙박함