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보코 더 프랭클린 뉴욕, IHG 호텔 여행 후기

3.5 out of 5
보코 더 프랭클린 뉴욕, IHG 호텔
164 E 87th St, New York, NY

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 520개 이용 후기 중 357개" "
평점 8 - 좋아요. 520개 이용 후기 중 126개" "
평점 6 - 괜찮아요. 520개 이용 후기 중 17개" "
평점 4 - 별로예요. 520개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 520개 이용 후기 중 13개" "

9.8/10

청결 상태

9.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Sun Ju

좋아요: 직원 및 서비스
2023년 9월에 4박 숙박함
답변 제공: Tobo 님, 2023년 10월 30일
Thank you for choosing voco and for taking the time to provide feedback about your experience at voco The Franklin NY.I would like to start by apologizing to you for the inconveniences you faced during your stay.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will do our best to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 - 훌륭해요

Lauralea

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Came to NY for medical reasons. Beautiful and classy hotel. It was quiet and clean and I will definitely stay here again for future medical appointments. This is my new go to hotel in NYC.
2024년 5월에 2박 숙박함

8/10 - 좋아요

Monica Ellen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Franklin was very clean and the location was xcellent. Staff were very courteous and helpful. Would stay there again.
2024년 5월에 4박 숙박함

8/10 - 좋아요

Gloria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Charming, clean hotel in a prime location. Walkable to restaurants, bakeries, shops, museums and Central Parks. Welcoming and helpful staff. Rooms are very small and AC worked but was very noisy.
2024년 5월에 2박 숙박함
답변 제공: Tobo 님, 2024년 5월 26일
Thank you for choosing Voco The Franklin for your stay. We are honored to know you enjoyed your time with us and took the time to give feedback. We hope to welcome you back in the future. Take care.

10/10 - 훌륭해요

Rosemary 님, Haddon Heights

연인과의 여행
좋아요: 편의 시설/서비스
We had a graduation nearby. Cute small old hotel that’s been completely refurbished. The room with two queen beds is really tight but everything is new and clean. Lots of cabs available. Walk to Central Park.
2024년 5월에 1박 숙박함
답변 제공: Tobo 님, 2024년 5월 26일
Thank you for choosing Voco The Franklin for your NYC stay.We are very grateful to have been of service to you.Thank you so much for your review. We use feedback such as yours to help improve and refine our service. We hope to welcome you back soon and we can make your stay even better.

8/10 - 좋아요

Doug

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Tobo 님, 2024년 5월 26일
Thank you for staying with us. Great to hear that you enjoyed your time in NYC. We are happy to have been of service. Hope to have you stay with us again in the future.

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay was great
2024년 5월에 1박 숙박함
답변 제공: Tobo 님, 2024년 5월 23일
Thanks for staying with us. We appreciate your feedback! We strive to provide that highest level of service possible. Happy to see that was felt. We hope to welcome you back in the future and we can make it even better for you.

10/10 - 훌륭해요

gerard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great professional staff at the hotel, small room but functional, nice king bead, good location
2024년 5월에 8박 숙박함
답변 제공: Tobo 님, 2024년 5월 23일
Thank you for choosing Voco The Franklin for your NYC stay.We are very grateful to have been of service to you.Thank you so much for your review. We use feedback such as yours to help improve and refine our service. We hope to welcome you back soon and we can make your stay even better.

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Boutique hotel with character. Small rooms but smart with maximizing useful space. loved Jasmine at reception.
2024년 5월에 1박 숙박함
답변 제공: Tobo 님, 2024년 5월 18일
We appreciate you taking your time to speak about your experience at the hotel. We are excited to know that you enjoyed your stay, comments like yours give us the energy to continue to provide the best stay possible. We hope to welcome you back in the future.

10/10 - 훌륭해요

Matthew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
A gem of a small hotel. Professional staff. Clean and quiet. Wonderful location.
2024년 5월에 1박 숙박함
답변 제공: Tobo 님, 2024년 5월 15일
Thank you for staying with us. Great to hear that you enjoyed your time in NYC. We are happy to have been of service. Hope to have you stay with us again in the future.

10/10 - 훌륭해요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is friendly & helpful. Room is nice and cozy.
2024년 5월에 1박 숙박함
답변 제공: Tobo 님, 2024년 5월 8일
Thank you so much for your feedback. It is invaluable to us and helps us to further refine our service, ensuring all our guests feel welcome and satisfied. We will take into account your comments and use it to improve our service. We hope to welcome you back in the future and your stay is even better.

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved it!
2024년 4월에 4박 숙박함
답변 제공: Tobo 님, 2024년 4월 27일
Thank you for choosing Voco The Franklin for your NYC stay.We are very grateful to have been of service to you.Thank you so much for your review. We use feedback such as yours to help improve and refine our service. We hope to welcome you back soon and we can make your stay even better.

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Tobo 님, 2024년 4월 27일
Thank you so much for your feedback. It is invaluable to us and helps us to further refine our service, ensuring all our guests feel welcome and satisfied. We will take into account your comments and use it to improve our service. We hope to welcome you back in the future and your stay is even better.

10/10 - 훌륭해요

Hilary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved how everything was so walkable. It was great being so close to Central Park and the reservoir as well as the museums.
2024년 4월에 3박 숙박함
답변 제공: Tobo 님, 2024년 4월 22일
Thanks for staying with us. We appreciate your feedback! We strive to provide that highest level of service possible. Happy to see that was felt. We hope to welcome you back in the future and we can make it even better for you.

10/10 - 훌륭해요

M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The host greeted me with welcome arms and made me feel very safe as a solo person staying for the night. Would recommend for anyone needing a cute place to stay in the area!
2024년 4월에 1박 숙박함
답변 제공: Tobo 님, 2024년 4월 20일
We appreciate you taking your time to speak about your experience at the hotel. We are excited to know that you enjoyed your stay, comments like yours give us the energy to continue to provide the best stay possible. We hope to welcome you back in the future.

10/10 - 훌륭해요

Eulalio 님, South Padre Island

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very near Central Park, museums and subway
2024년 3월에 4박 숙박함
답변 제공: Tobo 님, 2024년 4월 6일
Thank you for staying with us. Great to hear that you enjoyed your time in NYC. We are happy to have been of service. Hope to have you stay with us again in the future.

10/10 - 훌륭해요

Alec

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We really liked staying here! The rooms are small so be prepared for that, but it worked perfectly just as a place to crash for 3 nights as we were out exploring the city. Nice lobby area, the staff was super nice and helpful. Definitely would stay again!
2024년 4월에 3박 숙박함
답변 제공: Tobo 님, 2024년 4월 6일
Thank you so much for your feedback. It is invaluable to us and helps us to further refine our service, ensuring all our guests feel welcome and satisfied. We will take into account your comments and use it to improve our service. We hope to welcome you back in the future and your stay is even bette

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Tobo 님, 2024년 4월 6일
Thanks for staying with us. We appreciate your feedback! We strive to provide that highest level of service possible. Happy to see that was felt. We hope to welcome you back in the future and we can make it even better for you.

10/10 - 훌륭해요

Natxeli J

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful and absolutely worth the price! Cozy, cute, and comfortable.
2024년 3월에 3박 숙박함
답변 제공: Tobo 님, 2024년 4월 2일
We appreciate you taking your time to speak about your experience at the hotel. We are excited to know that you enjoyed your stay, comments like yours give us the energy to continue to provide the best stay possible. We hope to welcome you back in the future.

10/10 - 훌륭해요

Kylychbek

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Tobo 님, 2024년 3월 31일
Hello,Thank you for choosing Voco The Franklin for your stay. We are honored to know you enjoyed your time with us and took the time to give feedback. We hope to welcome you back in the future. Take care.

10/10 - 훌륭해요

Maureen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked its central location; friendly, helpful staff; cleanliness of room and entire property
2024년 3월에 8박 숙박함
답변 제공: Tobo 님, 2024년 3월 30일
Thanks for staying with us. We appreciate your feedback! We strive to provide that highest level of service possible. Happy to see that was felt. We hope to welcome you back in the future and we can make it even better for you.

10/10 - 훌륭해요

Shelley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Franklin is a wonderful location on the UES for food, museums and the park. Easy parking. Smal space rooms but classic, clean, safe and easy.
2024년 3월에 1박 숙박함
답변 제공: Tobo 님, 2024년 3월 26일
Thank you for choosing voco - The Franklin New York and for taking the time to post your feedback online. We are so happy that you enjoyed your stay with us and look forward to hosting you again in the future.

10/10 - 훌륭해요

Jack

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are on the smaller end but thats really the only minor downside. Staff is very friendly and accommodating, area is very safe, and gwtting to public transit, food, or central park is all a convenient walk away
2024년 3월에 3박 숙박함
답변 제공: Tobo 님, 2024년 3월 26일
Thank you so much for staying with and giving your review. We use valuable feedback, such as yours to help improve and provide the best service possible. Apologies for any discomfort caused by the size of the room. We hope to welcome you back soon and we can make your stay even better.

10/10 - 훌륭해요

Andrea

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They have the friendliest frontdesk staff and garage employees next door!
2024년 3월에 2박 숙박함
답변 제공: Tobo 님, 2024년 3월 25일
Thank you so much for your feedback. It is invaluable to us and helps us to further refine our service, ensuring all our guests feel welcome and satisfied. We will take into account your comments and use it to improve our service. We hope to welcome you back in the future and your stay is even better.

10/10 - 훌륭해요

Theodore 님, Watchung

Boutique Hotel. Small rooms but very neat and clean. Local restaurants available courteous staff.
2024년 3월에 1박 숙박함
답변 제공: Tobo 님, 2024년 3월 17일
Thank you for taking the time to tell us about your experience at voco The Franklin NY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So convenient and reliable
2024년 3월에 2박 숙박함
답변 제공: Tobo 님, 2024년 3월 16일
Thank you so much for your review. We use feedback such as yours to help improve and refine our service. We hope to welcome you back soon and we can make your stay better.

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Franklin has a classic charm, yet is in excellent condition and is kept very clean. The staff are kind and helpful. Very easy access to the subway, the Metropolitan Museum of Art and other museums. Plenty of walkable restaurant choices. If you are not used to NYC hotels, remember, "cozy" means TINY. The hotel website is very clear about room size square footage, so read carefully. I find The Franklin to be excellent value for Manhattan and will return. Interacting with other guests in the lobby, it is clear that people come back to stay here again and again, as will I.
2024년 3월에 3박 숙박함
답변 제공: Tobo 님, 2024년 3월 13일
Thank you for choosing Voco The Franklin for your NYC stay.We are very grateful to have been of service to you.Thank you so much for your review. Feedback like yours is what gives us the drive to continue to provide the best possible service.We hope to welcome you back soon and we can make your stay even better.

10/10 - 훌륭해요

Sharon

The room was tiny, but most NYC hotel rooms are tiny. For one person it was fine. I loved how they cleverly created a little “closet.” Getting in and out of the bathtub was tricky but possible. Just don’t rent room 105 if you can help it. There’s a little cage area just outside the window, and it can be noisy. The young staff is very pleasant and friendly.
2024년 2월에 4박 숙박함
답변 제공: Tobo 님, 2024년 3월 6일
Thank you so much for your review. We use feedback such as yours to help improve and refine our service. Apologies for any discomfort caused by the size of the room. We hope to welcome you back soon and we can make your stay better.

10/10 - 훌륭해요

David

2024년 2월에 1박 숙박함
답변 제공: Tobo 님, 2024년 3월 3일
Thanks for staying with us. We appreciate your feedback! We strive to provide that highest level of service possible. Happy to see that was felt. We hope to welcome you back in the future and we can make it even better for you.

10/10 - 훌륭해요

Eileen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall stay was fine. Great location on the Upper East Side. Only downfall, Television stations were limited, although we kept busy exploring NYC, TV wasn't a priority.
2024년 2월에 5박 숙박함
답변 제공: Tobo 님, 2024년 2월 27일
Thank you for staying with us. Great to hear that you enjoyed your time in NYC. Apologies that the TV options weren't satisfying. We are happy to have been of service. Hope to have you stay with us again in the future.

8/10 - 좋아요

Loretta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Franklin Hotel
Loved the convenience of the hotel. It is small and doesn’t have a lot amenities. It is pretty much a place to rest. The rooms are small too but updated.
2024년 2월에 3박 숙박함
답변 제공: Tobo 님, 2024년 2월 27일
Thank you so much for your review. We use feedback such as yours to help improve and refine our service. We hope to welcome you back soon and we can make your stay better.

8/10 - 좋아요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and professional. Rooms were fine but very small.
2024년 2월에 2박 숙박함
답변 제공: Tobo 님, 2024년 2월 26일
Thank you for choosing Voco The Franklin for your NYC stay.We are very grateful to have been of service to you.Thank you so much for your review. Feedback like yours is what gives us the drive to continue to provide the best possible service. Apologies for any discomfort caused by the size of the room.We hope to welcome you back soon and we can make your stay even better.

10/10 - 훌륭해요

Lisa

2024년 2월에 1박 숙박함
답변 제공: Tobo 님, 2024년 3월 20일
Thank you for staying with us. Great to hear that you enjoyed your time in NYC. We are happy to have been of service. Hope to have you stay with us again in the future.

10/10 - 훌륭해요

Jessica

2024년 2월에 4박 숙박함
답변 제공: Tobo 님, 2024년 2월 26일
Hello,Thank you for choosing voco - The Franklin New York and for taking the time to post your feedback online. We are so happy that you enjoyed your stay with us and look forward to hosting you again in the future.

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay on UES.
2024년 2월에 1박 숙박함
답변 제공: Tobo 님, 2024년 2월 24일
We appreciate you taking your time to speak about your experience at the hotel. We are excited to know that you enjoyed your stay, comments like yours give us the energy to continue to provide the best stay possible. We hope to welcome you back in the future.

10/10 - 훌륭해요

Michael

2024년 2월에 1박 숙박함
답변 제공: Tobo 님, 2024년 3월 25일
Thank you for staying with us. Great to know that you enjoyed your stay with us. We are happy to have been of service. Hope to have you stay with us again in the future and we can make your stay better.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Tobo 님, 2024년 2월 19일
Thank you for taking the time to tell us about your experience at voco The Franklin NY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Teresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Franklin was a wonderful place to stay. The staff were so helpful, and kind. The hotel was very clean and although the rooms were small it was clean and comfortable. We loved the many shops, restaurants and neighborhood. We will certainly stay here again!
2024년 2월에 4박 숙박함
답변 제공: Tobo 님, 2024년 2월 19일
Thank you for taking the time to tell us about your experience at voco The Franklin NY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Found this comfortable hotel and stayed two nights. Helpful, friendly staff. Clean, well maintained rooms. Comfortable mattress and bedding. Recommend this hotel close to Mt Sinai hospital.
2023년 10월에 2박 숙박함
답변 제공: Tobo 님, 2024년 2월 14일
We appreciate you taking your time to speak about your experience at the hotel. We are excited to know that you enjoyed your stay, comments like yours give us the energy to continue to provide the best stay possible. We hope to welcome you back in the future.

10/10 - 훌륭해요

udean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the coziness of this hotel.The staff is always friendly and amazing.
2024년 2월에 1박 숙박함
답변 제공: Tobo 님, 2024년 2월 19일
We appreciate you taking your time to speak about your experience at the hotel. We are excited to know that you enjoyed your stay, comments like yours give us the energy to continue to provide the best stay possible. We hope to welcome you back in the future.

10/10 - 훌륭해요

Robert

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was unique. The Rooms are small and big tight. The staff was great. The location was perfect… 5 stars!!!
2024년 2월에 2박 숙박함
답변 제공: Tobo 님, 2024년 2월 12일
Thank you so much for your feedback. It is invaluable to us and helps us to further refine our service, ensuring all our guests feel welcome and satisfied. We will take into account your comments and use it to improve our service. Apologies for any discomfort caused by the size of the room. We hope to welcome you back in the future and your stay is even better.

10/10 - 훌륭해요

Philippe 님, Jupiter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic location, close to Central Park and the Guggenheim museum… super friendly staff, nice old fashion hotel. Great value, can only recommend!
2024년 2월에 1박 숙박함
답변 제공: Tobo 님, 2024년 2월 10일
Thank you for choosing voco and for taking the time to provide feedback about your experience at Voco The Franklin NY.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to improve in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 - 훌륭해요

Anna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parking is right there next to the hotel, which is super convenient. At the check in of the hotel they give you a large complimentary chocolate cookie and a coffee. It was my second time staying at this property. Would definitely stay again.
2024년 1월에 1박 숙박함
답변 제공: Tobo 님, 2024년 1월 29일
Thanks for staying with us again. We appreciate your feedback! We strive to provide that highest level of service possible. Happy to see that was felt. We look forward to welcoming you back, take care.

10/10 - 훌륭해요

Alp

2024년 1월에 2박 숙박함
답변 제공: Tobo 님, 2024년 3월 20일
Thank you so much for your feedback. It is invaluable to us and helps us to further refine our service, ensuring all our guests feel welcome and satisfied. We will take into account your comments and use it to improve our service. We hope to welcome you back in the future and your stay is even better.

10/10 - 훌륭해요

udean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's one of my favorite places to stay. Very unique and cozy hotel.
2024년 1월에 1박 숙박함
답변 제공: Tobo 님, 2024년 1월 23일
Thank you for choosing voco and for taking the time to provide feedback about your experience at Voco The Franklin NY.We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to improve in order to provide a better experience in the future.

10/10 - 훌륭해요

Katerina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Tobo 님, 2024년 1월 22일
Thanks for staying with us. We appreciate your feedback! We strive to provide that highest level of service possible. Happy to see that was felt. We hope to welcome you back in the future and we can make it even better for you.

10/10 - 훌륭해요

Trent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We enjoyed this hotel. It was small but adequate. The bed was comfortable. The staff was very friendly and their recommendations for local bagels was spot on. Only c/o was the bathroom was tiny and the sink was about the size of a dinner plate. I recommend it for the location.
2023년 12월에 4박 숙박함
답변 제공: Tobo 님, 2024년 1월 22일
Thank you for taking the time to tell us about your experience at Voco The Franklin NY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 - 좋아요

Francine

가족 여행
2024년 1월에 2박 숙박함
답변 제공: Tobo 님, 2024년 1월 17일
Thanks for staying with us. We appreciate your feedback! We hope to welcome you back in the future and we can make it even better for you.

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Tobo 님, 2024년 1월 17일
Thank you for taking the time to tell us about your experience at voco The Franklin NY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Jane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, friendly and helpful staff!
2024년 1월에 2박 숙박함
답변 제공: Tobo 님, 2024년 1월 17일
Thanks for staying with us. We appreciate your feedback! We strive to provide that highest level of service possible. Happy to see that was felt. We hope to welcome you back in the future and we can make it even better for you.