Dear Mr. Andrew, Thank you for your wonderful comment. We are delighted to have you as our guest and anticipate your arrival in the near future!

Good morning Ms. Marsch, Thank you for taking the time to provide your feedback during your stay. We understand how important it is to you to be comfortable while away from home. It is important for us to hear back from our guests, as it helps us improve, so we can continue to provide stellar customer service. I would like to apologize for your experience and please note, I will connect with our team and leaders to ensure we close the gaps, in the areas mentioned. With warm regards,

Good afternoon! Thank you for your recent stay at the Lido House Hotel, we are delighted to see you in the near future and we are thrilled to welcome you back soon.Thank you for your loyalty!

Hello Karla, I am genuinely delighted you had a wonderful stay and our Coastal Curators were able to provide an excellent stay for you. We are excited to have you return in the near future!In kind regards.

Hello Natalie H. Thank you for your response, we are delighted you enjoyed your stay and we anticipate your arrival in the near future. Should you have any questions or concerns please don't hesitate reaching out to us directly.

Hello Jessica, We would like to sincerely apologize for the inconvenience caused to you during your stay at Lido House. We always strive to provide an enjoyable and relaxing guest experience and it seems we missed that mark this time. I have shared your insight with our leadership, and once again, I would love to apologize on behalf your experience. My hope is the next time you are in the area you would give us another chance to provide the best experience we strive to deliver. In kind regards.

Hello Susanne, Thank you for your feedback. Here at Lido House, we genuinely appreciate hearing about your experience. We wish you a lovely week and a return in the near future!In kind regards,