야외 수영장

로사카 나트랑 호텔 여행 후기

4.5 out of 5
로사카 나트랑 호텔
107A Nguyen Thien Thuat Street, 107A, Nha Trang, Khanh Hoa Province

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 261개 이용 후기 중 165개" "
평점 8 - 좋아요. 261개 이용 후기 중 74개" "
평점 6 - 괜찮아요. 261개 이용 후기 중 14개" "
평점 4 - 별로예요. 261개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 261개 이용 후기 중 6개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

Sungmin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
전반적으로 만족합니다.
데스크 직원들이 친절하고 룸서비스도 깔끔하게 잘해주네요. 다만 샴푸나 바디샤워 같은건 개인지참하는게 좋을듯 싶습니다.
2020년 1월에 3박 숙박함
답변 제공: Nguyen Anh Vu 님, 2020년 2월 8일
Dear Mr./Mrs. Sungmin, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for taking the time to give us your valuable feedback of the hotel service for your recent visit. We are so happy to hear that you have had a great time with us and happy with all the services that we have provided. We wish you wealth and health and look forward to welcoming you back in the near future. Yours sincerely! Vu, Nguyen Anh (Mr.) - General Manager

8/10 - 좋아요

실제 이용하신 고객

2020년 1월에 2박 숙박함
답변 제공: Nguyen Anh Vu 님, 2020년 2월 8일
Dear the Valued Guest, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for taking the time to give us your valuable feedback of the hotel service for your recent visit. It's really glad to hear that the hotel's service makes you feel satisfied. We hope to have the second chance to welcome you back soon in the near future. Best regard and have a nice day! Vu, Nguyen Anh (Mr.) - General Manager

8/10 - 좋아요

Young Phil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
수영장은 비교적 작습니다. 가볍게 놀만한 크기이고.. 주변에 돌아다니기는 쉽네요.. 뗏기간이라 사람이 많고 원래 시세에 비해 좀 비싸게 갔네요.. 조식은 나무 기대하지 말고. 적절한 수준. 김치 있습니다.
2020년 1월에 2박 숙박함
답변 제공: Nguyen Anh Vu 님, 2020년 1월 31일
Dear Mr./Mrs. Young Phil, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for choosing our hotel as the destination for your trip and taking your time to post your review. We apologize for your inconvenience when you stay with us. We, all staff and departments, will review the issues together and take quick action to improve the quality of the Buffet breakfast. Your comment are the huge motivation for all of us to keep moving forwards. . Rosaka hotel hopes that there will be a chance to welcome you back and the improvements of the hotel will meet your expectations. Looking forward to seeing you back soon. Yours sincerely! Vu, Nguyen Anh (Mr.) - General Manager

6/10 - 괜찮아요

misuk

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
깨끗하고 친절은함
에어컨이 됐다안됐다함 미침! 룸키는 하나씩밖에 안줘서 밖에 나가려면 키를 빼고나가야하는데 모든전원이 다나감 핸드폰충전도못함 냉장고도 전원이나가서 전혀안시원함 깨끗하기는함 조식먹을꺼별루없음
2020년 1월에 1박 숙박함
답변 제공: Nguyen Anh Vu 님, 2020년 1월 31일
Dear Mr./Mrs. Misuk, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for sharing your experience and for the preference in choosing Rosaka Hotel. We would like to acknowledge your comments about room service. Please allow us to explain further that using room keys to turn on / off electrical appliances in the room will ensure you safer when you leave the room and help protect environmental resources. One again, we are very thankful for your sincere sharing. Your feedback is a reason for us to have the opportunity to improve all the hotel's service. Rosaka Hotel will look forward to welcoming you back to the hotel soon and hope to have more opportunities to serve you and your family in the future. Looking forward to seeing you back soon. Yours sincerely! Vu, Nguyen Anh (Mr.) - General Manager

8/10 - 좋아요

DAMI

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
나름 괜찮음
위치도 좋고 직원분들도 친절함. 청소가 깨끗하지는 않음. 스파마사지는 비추.
2020년 1월에 2박 숙박함
답변 제공: Nguyen Anh Vu 님, 2020년 1월 31일
Dear Mr./Mrs. Dami, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for staying at Rosaka hotel on this occasion. We apologize for your inconvenience when you stay with us. We will check and review the rooming process to be able to improve hotel services more.Please be assured that your feedback is very valuable to us, and we will pay more attention on this matter. We are very thankful to receive your generous words, and we would be delighted if you would consider staying with us again. Look forward to seeing you back soon. Kind regards! Vu, Nguyen Anh (Mr.) - General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
깨끗하고 조용하면 전반적으로 만족 하며 호텔 주변 10분 거리 안에 맛집과 문화시설들이 있어 활동하기가 좋음
2020년 1월에 5박 숙박함
답변 제공: Nguyen Anh Vu 님, 2020년 1월 31일
Dear the Valued Guest, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for choosing our hotel as the destination for your trip and taking your time to post your review. We are so happy to hear that you have had a great time with us and happy with all the services that we have provided. We wish you wealth and health and look forward to welcoming you back in the near future. Yours sincerely! Vu, Nguyen Anh (Mr.) - General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 12월에 2박 숙박함
답변 제공: Nguyen Anh Vu 님, 2020년 1월 10일
Dear the Valued Guest, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for choosing our hotel as the destination for your trip and taking your time to post your review. We are so happy to hear that you have had a great time with us and happy with all the services that we have provided. We wish you wealth and health and look forward to welcoming you back in the near future. Yours sincerely! Vu, Nguyen Anh (Mr.) General Manager

8/10 - 좋아요

KWANGCHUL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
가성비 있는 시내호텔
호텔시설은 보통이나 시내접근성 해변 접근성이 좋아 가성비 좋고 야외 활동이 주가되는 젊은이 들에게는 어울리는 호텔이네요.
2019년 12월에 2박 숙박함
답변 제공: Nguyen Anh Vu 님, 2020년 1월 31일
Dear Mr./Mrs. Kwangchul, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for taking the time to give us your valuable feedback of the hotel service for your recent visit. It's really glad to hear that the hotel's service makes you feel satisfied. We hope to have the second chance to welcome you back soon in the near future. Best regard and have a nice day! Vu, Nguyen Anh (Mr.) - General Manager

10/10 - 훌륭해요

JungHo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋아요
전반적으로 깔끔하고, 깨끗했습니다. 직원분들도 친절하고 영어로 소통이 가능하여 큰 불편없었습니다.
2019년 12월에 4박 숙박함
답변 제공: Nguyen Anh Vu 님, 2020년 1월 31일
Dear Mr./Mrs. JungHo, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for choosing our hotel as the destination for your trip and taking your time to post your review. We are so happy to hear that you have had a great time with us and happy with all the services that we have provided. We look forward to welcome you soon for a more positive experience. Warm regards! Vu, Nguyen Anh (Mr.) - General Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
호텔이 깨끗하고 위치가 좋아요. 주변에 맛있는 식당도 많고 해변이 가까이 있어서 밤에도 안전하게 관광할 수 있어요. 조식 쌀국수가 맛있어요.
2019년 12월에 1박 숙박함
답변 제공: Nguyen Anh Vu 님, 2020년 1월 31일
Dear the Valued Guest, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for your choosing us as your preferred accommodation in Nha Trang. We are especially happy to read your feedback and it's great to know that we have contributed to making your vacation a great one. We look forward to welcome you soon for a more positive experience. Kind regards! Vu, Nguyen Anh (Mr.) - General Manager

10/10 - 훌륭해요

KWANGHO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조식이 맛있었다 대체로 깔끔하고 괜찮았습니다
2019년 12월에 2박 숙박함
답변 제공: Nguyen Anh Vu 님, 2020년 2월 3일
Dear Mr./Mrs. Kwangho, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for choosing our hotel as the destination for your trip and taking your time to post your review. We are so happy to hear that you have had a great time with us and happy with all the services that we have provided. We wish you wealth and health and look forward to welcoming you back in the near future. Yours sincerely! Vu, Nguyen Anh (Mr.) - General Manager

8/10 - 좋아요

JEONGAIE

가족 여행
좋아요: 직원 및 서비스
다른 후기 추천 받아서 하루밤 잠만 자려고 왓는데 그냥 5~10만원대 한국 모텔 수준입니다 물론 침구나 시설 하나하나가 좋은 편이지만 작은 호텔이라 쾌적한 유지가 아쉽네요 객실내 오래된 습한 펜션 같은 곳에서의 냄새가 나고
2019년 12월에 1박 숙박함
답변 제공: Nguyen Anh Vu 님, 2020년 1월 31일
Dear Mr./Mrs. Jeongaie, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for choosing our hotel as the destination for your holiday and sharing your comments with us. We apologize for your inconvenience when you stay with us.It would be great if you could share with us your incomplete experience so we can improve and try to serve you better in the future. We wish you wealth and health and look forward to welcoming you back in the near future. Thank you and kind regards! Vu, Nguyen Anh (Mr.) - General Manager

8/10 - 좋아요

Chan 님, korea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
수영장이 사진이랑 많이 달라서 좀 실망했지만 그래도 전체저으로 괜찮았어요 방음이 좀 안되긴해요
2019년 8월에 1박 숙박함
답변 제공: Nguyen Anh Vu 님, 2019년 9월 3일
Dear Chan, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for choosing our hotel as the destination for your trip and taking your time to post your review. Besides, we are very sorry for the acreage and the vision of the pool on the 22nd floor. With the rapid development of the city, many high rise buildings were built and partially influenced the view of the pool. And because this is a case of force majeure, we hope you can sympathize with us. I hope that this did not do too much influence on your wonderful trip. Please be assured that your feedback will be taken into consideration for future development changes and our staff are always available should you need help in any way. Thank you for taking the time to share your review with us and we hope that you will have more satisfied on your next visit with us. Look forward to seeing you back soon. Best regard and have a nice day! Vu, Nguyen Anh (Mr.) General Manager

10/10 - 훌륭해요

KYOUNGRAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치가 좋음
친절하고, 시내에 있어서 주변 관광하기 좋고, 편리합니다.
2019년 8월에 1박 숙박함
답변 제공: Nguyen Anh Vu 님, 2019년 8월 28일
Dear Kyoungran, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for choosing our hotel as the destination for your trip and taking your time to post your review. We are so happy to hear that you have had a great time with us and happy with all the services that we have provided. We wish you wealth and health and look forward to welcoming you back in the near future. Yours sincerely! Vu, Nguyen Anh (Mr.) General Manager

8/10 - 좋아요

jungwoo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 깔끔하고 좋았어요 위치가 좋아서 신투어리스트 여행 다니기에도 좋았어요.
2019년 8월에 3박 숙박함
답변 제공: Nguyen Anh Vu 님, 2019년 8월 10일
Dear Jungwoo, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for choosing our hotel as the destination for your trip and taking your time to post your review. It's really glad to know that the hotel's service makes you feel satisfied. We hope to have the second chance to welcome you back soon in the near future. Best regard and have nice weekend! Vu, Nguyen Anh (Mr.) General Manager

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 1박 숙박함

8/10 - 좋아요

jeehae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비 최고인 호텔
저희가 묵었던 리조트에서 레이트 체크 아웃이 안된다 하여 출국 전날 급하게 예약했던 호텔인데 생각보다 룸컨디션도 좋았고 직원들도 넘나 친절했습니다.저희는 밤뱅기라 숙박은 못했고 잠시 쉬다가 저녁에 체크 아웃을 해야 했지만 루브탑 바와 수영장도 있고 숙박을 못한것이 넘나 아쉬울 정도였습니다ㅠ저희는 조식 포함이었는데 당일 밤뱅기를 타야했기에 체크인 하면서 우린 오늘 저녁에 뱅기를 타야해서 저녁에 체크 아웃을 해야한다고 했더니 체크아웃할때 도시락을 준비해주었습니다^^감동이었어요.공항까지 그랩을 불러 가려했는데 생각보다 가격이 너무 비싸다고 호텔 직원에게 얘기했더니 직접 택시도 불러주고 가격도 딜해줘서 너무 고마웠네요^^다만 발코니 문을 열면 에어컨이 꺼지는 시스템이라 좀 불편했고 길가에 있는 호텔이라 살짝 시끄러웠습니다.그것 외엔 너무 괜찮은 호텔이었어요.직원분들도 넘나 친절하고요.비싼 리조트에 있는 직원보다 훨씬 친절했습니다.담에는 꼭 투숙하고 싶은 호텔이에요~~
2019년 4월에 1박 숙박함
답변 제공: Nguyen Anh Vu 님, 2019년 6월 13일
Dear Jeehae, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for choosing our hotel as the destination for your trip and taking your time to post your review. We are so happy to hear that you have had a great time with us and happy with all the services that we have provided. We wish you wealth and health and look forward to welcoming you back in the near future. Yours sincerely! Vu, Nguyen Anh (Mr.) General Manager

10/10 - 훌륭해요

jisook

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 2박 숙박함
답변 제공: Nguyen Anh Vu 님, 2019년 4월 26일
Dear Jisook, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for taking the time to share your positive experience. It's really glad to know that you feel the hotel's service makes you feel satisfied. We hope to have the second chance to welcome you back soon in the near future. Best regard and have a nice day! Vu, Nguyen Anh (Mr.) General Manager

8/10 - 좋아요

Hyelin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 2박 숙박함
답변 제공: Nguyen Anh Vu 님, 2019년 4월 2일
Dear Hyelin, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for staying at Rosaka hotel on this occasion. It's really glad to hear that you feel the hotel's service makes you feel satisfied. We hope to have the second chance to welcome you back soon in the near future. Best regard and have a nice day! Vu, Nguyen Anh (Mr.) General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 1박 숙박함
답변 제공: Nguyen Anh Vu 님, 2019년 3월 29일
Dear the Valued Guest, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for choosing us as your preferred accommodation in Nha Trang! It's really glad to hear that you feel the hotel's service makes you feel satisfied. We hope to have the second chance to welcome you back soon in the near future. Best regard and have a nice day! Vu, Nguyen Anh (Mr.) General Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Whole thing is perfect. The receptionist, hotel room condition and service all of these are perfect to us. Especailly, your staff are smiling all time and give us superior kindness. I really appreciate you guys. I really miss rosaka!!
2019년 3월에 1박 숙박함
답변 제공: Nguyen Anh Vu 님, 2019년 3월 28일
Dear the Valued Guest, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you so much for taking the time to share your great review and strong recommendations. We are especially happy to read your feedback and it's great to know that we have contributed to making your vacation a great one. Your great words are the huge motivation for all of us to keep moving forwards. We hope to have the second chance to welcome you back soon in the near future. Yours sincerely! Vu, Nguyen Anh (Mr.) General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 2박 숙박함
답변 제공: Nguyen Anh Vu 님, 2019년 2월 16일
Dear the Valued Guest, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for choosing us as your preferred accommodation in Nha Trang. It's really glad to hear that you feel the hotel's service makes you feel satisfied.We hope to have the second chance to welcome you back soon in the near future. Best regard and have a nice day! Nguyen Anh Vu (Mr.) General Manager

10/10 - 훌륭해요

Hyojin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
직원들이 매우친절하고 조식은 먹을게 별로없었습니다 쌀국수와 오믈렛이 가장 맛있었구여 룸업그레이드되어서 잘쉬다왔습니다 위치는 좋은편이고 도보로 이용가능한 맛집이 많았습니다
2018년 12월에 3박 숙박함
답변 제공: Nguyen Anh Vu 님, 2019년 1월 2일
Dear Hyojin, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for choosing our hotel as the destination for your trip and taking your time to post your review. We are so happy to hear that you have had a great time and happy with all the services that we have provided. We have received your comments about breakfast and we will pay more attention on this matter. Your comment is very valuable to us. I will share it with our partners to further improve the quality of the dishes in the future. We certainly look forward to welcoming you back for another wonderful experience. Yours sincerely! Nguyen Anh Vu (Mr.) General Manager

10/10 - 훌륭해요

JUNGMIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
숙소자체도 좋았으나 직원의 친절함이 제일 만족스러운 곳
지역에 어디 가볼만한 곳을 물어볼때나 접시가 사고싶어 물어볼 때도 정말 친절하게 응대해주었고 새벽비행기를 타야해서 짐을 맡겨둘 때도 너무 친절하고 중간에 조금 더 추가해도 선뜻 맡아줘서 너무 고마웠다. 다만 스파의 경우 베트남 마사지로 90분을 진행했는데 너무 간지럽기만해서 그부분은 조금 아쉽다. 공항으로 가는 택시도 불려줬는데 300이라고해서 알겠다고 한 후 남은 돈을 다쓰고 공항가는데 택시기사가 돈을 갑자기 더 달라고 해서 난감했지만 이것은 호텔 잘못이 아니니까... 돈 더 내고 그냥 편히 그랩 잡아도 됐을듯. 근처에 바다도 가깝고 관광지나 식당도 많고 인피니트 풀도 작지만 좋았고 조식도 나쁘지 않았다. 다음에 나트랑을 또 간다면 여기서 다시 묶고 싶다는 생각을 한 곳
2018년 12월에 1박 숙박함
답변 제공: Nguyen Anh Vu 님, 2018년 12월 8일
Dear Jungmin, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for choosing us as your preferred accommodation in Nha Trang! It's really glad to hear that you feel the hotel's service makes you feel satisfied. Besides that, we apologizing for your inconvenient experience. We value your feedback, as it helps us to focus on what is important to our guests. We hope to have the second chance to welcome you back soon in the near future. Best regard and have a nice day! Yours sincerely! Nguyen Anh Vu (Mr.) General Manager

10/10 - 훌륭해요

kun sik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절한 직원
룸상태 깨끗하고 직원들 친철합니다
2018년 10월에 2박 숙박함
답변 제공: Nguyen Anh Vu 님, 2018년 10월 20일
Dear Kun Sik, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for choosing us as your preferred accommodation in Nha Trang! We are very happy that you are satisfied with the staff and customer service of the hotel. We hope to have the second chance to welcome you back soon in the near future. Yours sincerely! Nguyen Anh Vu (Mr.) General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
숙소위치와 서비스가 좋았습니다 조식도 맛있고 수영장은 좀 작은데 나쁘지 않았습니다 다만 즁꾹인들이 좀 많아서 시끄러워요
2018년 10월에 2박 숙박함
답변 제공: Nguyen Anh Vu 님, 2018년 10월 10일
Dear Valued Guest, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for choosing us as your preferred accommodation in Nha Trang! We are very happy that you are satisfied with the staff and customer service of the hotel. We wish you wealth and health and look forward to welcoming you back in the near future. Kind regards! Nguyen Anh Vu (Mr.) General Manager

10/10 - 훌륭해요

haesung

가성비 곳입니다
2018년 9월에 3박 숙박함
답변 제공: Nguyen Anh Vu 님, 2018년 9월 17일
Dear Haesung, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for taking the time to share your positive experience. We hope to have more opportunities to serve you and your family in the future. Best regards and have a nice day! Nguyen Anh Vu (Mr.) General Manager Rosaka Nha Trang Hotel.

10/10 - 훌륭해요

JAEMIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 4박 숙박함
답변 제공: Nguyen Anh Vu 님, 2018년 8월 30일
Dear Jaemin, Many thanks for your positive review on the Agoda community. We certainly look forward to welcoming you back for another wonderful experience. Yours sincerely! Nguyen Anh Vu (Mr.) General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절한 직원들
매우 친절하고 모든일을 도와 주려고 노력 하는모습이 보기 좋았음
2018년 7월에 2박 숙박함
답변 제공: Nguyen Anh Vu 님, 2018년 8월 20일
Dear the Valued Guest, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for your choosing us as your preferred accommodation in Nha Trang. We are especially happy to read your feedback and it's great to know that we have contributed to making your vacation a great one. Your great words are the huge motivation for all of us to keep moving forward. Looking forward to seeing you back soon. Nguyen Anh Vu (Mr.) General Manager

8/10 - 좋아요

JIHYEONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절한 직원!
전반적인 서비스는 마음에 들었으나, 리셉션 직원들끼리 고객앞에서 알아들을 수 없는 언어로 웃으면서 이야기해서 불쾌했던 기억이 있습니다. 다음날 수퍼바이저에게 얘기를 했고 사과를 받아 기분이 좀 풀리긴 했습니다만, 실망스러웠습니다. 그 직원들만 아니었어도 100점만점에 200점을 주었을텐데. 아쉽습니다.
2018년 8월에 2박 숙박함
답변 제공: Nguyen Anh Vu 님, 2018년 8월 18일
Dear Jihyeong, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! Thank you for choosing us as your preferred accommodation in Nha Trang! We are very pleased that you have enjoyed your stay with us at Rosaka Hotel! Besides that, we are apologizing for your inconvenient experience, Rosaka hotel will do utmost to correct. We certainly look forward to welcoming you back for another wonderful experience. Best regards! Nguyen Anh Vu (Mr.) General Manager

10/10 - 훌륭해요

Christian 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to stay in Nha Trang
The hotel is very clean, well-managed, and accessible to the beach, other major tourist attractions, and good restaurants. And the staff is also very great and professional.
2018년 6월에 1박 숙박함
답변 제공: Nguyen Anh Vu 님, 2018년 7월 4일
Dear Christian, Warm Greetings from Rosaka Nha Trang hotel, Viet Nam! It's great to hear you have a wonderful trip with our service at the hotel. We will share your feedback with our team and that will motivate us to serve you better in the future. Look forward to seeing you back soon. Thank you and best regards! Nguyen Anh Vu (Mr) General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우 만족
직원들이 매우 친절합니다 옥상 풀장은 작지만 사용자가 거의 없어 불편은 없고, 조식 메뉴는 평범한 비지니스 호텔수준입니다
2018년 6월에 2박 숙박함
답변 제공: Nguyen Anh Vu 님, 2018년 6월 18일
Dear Valued Guest, Greetings from ROSAKA NHA TRANG, VIETNAM! Thank you for taking the time to share your positive experience. It's great to hear you have a wonderful trip with our service at the hotel. We will share your feedback with our team and that will motivate us to serve you better in the future. Look forward to seeing you back soon. Best regard and have a nice day! Nguyen Anh Vu (Mr) General Manager

8/10 - 좋아요

Yu 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
직원들이 엄청 친절했고 시내 가운데라 접근성이 좋았음 하지만 나트랑의 뷰를 살리지 못한 위치 수영장의 뷰는 좋았으나 사진용 수영장임.
2018년 6월에 1박 숙박함
답변 제공: Nguyen Anh Vu 님, 2018년 6월 12일
Dear Yu, Thank you for taking the time to share your positive experience. We are so delighted to know that you had a great experience on our service overall and found the hotel value for your vacation in Nha Trang. We hope to have the second chance to welcome you back soon in the near future. Best regard and have a nice day! Nguyen Anh Vu (Mr) General Manager

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay at this hotel!
I was very disappointed with the Sunrise Nha Trang Hotel & Spa. It is very old and dirty. The staff are not friendly or helpful at all! The location is far from the main town and there was so much traffic noise from the road that I couldn't sleep at all! Also, the shower was not strong enough and it was hard to control the cold and hot water! I booked for 3 nights but I checked out after staying 1 night! Because I couldn't stand it..! I asked the concierge if I could contact hotel.com to conplain but they wouldn't let me use the phone. I left my bathroom stuff behind, and when I called to pick them up they had thrown them away! This is not a cheap hotel, so don't waste your money and ruin your holiday!
2018년 4월에 2박 숙박함
답변 제공: Nguyen Anh Vu 님, 2018년 5월 22일
Dear The Guest, Thank you for your comments. Maybe you have some confusion about the link you have posted on the Rosaka Hotel web site. We hope Nha Trang is still your favorite destination for your vacation. Thank you and have a nice day! Nguyen Anh Vu General Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
평이한 호텔
Many guest left a very good review, but I think it was just average. First, the breakfast was disappointing. Basically, it is impressive that kimchi is served, but the rest of the menu is not very varied. Because there was only one person who made omelets and pho in restaurant, we always wait long time. There was a guest who smoked a cigarette in the balcony of restaurant, but not any staff did not stop him. Standard room did not have bathtub. A similar hotel in Hanoi and Ho Chi Minh had a bathtub in standard room. This hotel is very eco-friendly hotel that air conditioner turned off even when you open the door or window. The maids in the fitness center had a very long chat. And every time the maid goes in and out, the air conditioner was turned off. Also, there was not drinkable water in fitness center. It was very annoyed.
2018년 5월에 3박 숙박함
답변 제공: Nguyen Anh Vu 님, 2018년 5월 22일
Dear Samhee, Many thanks for your positive review on the Expedia.com. We are sorry that our services did not make you feel satisfied. We will quickly fix your suggestions for breakfast and try to improve a plentiful breakfast menu. Please understand that the restaurant's balcony area is a smoking area. That is the reason why the staff did not remind the other guests when they smoked properly in the designated area of the hotel. The standard rooms of the hotel are not included in the bath. But you can choose for yourself a better room as Suite room. All information about the room type, we are open on the website and you can choose the room type that suits you. And as you say, the hotel is very concerned about the environment, environmental protection and always use the best way to bring comfort to customers and environmentally friendly. The use of air conditioning in the room is an example. The clean and friendly environment is one of the top criteria that visitors appreciate the hotel. We are very grateful to you for taking the time to share your contribution and your travel experience to the hotel. Finally, rest assured that your comments will be considered for future developments. Hopefully you will still remember and come back to the hotel on another day to have services that bring you more satisfaction. Best regards! Nguyen Anh Vu (Mr) General Manager.

10/10 - 훌륭해요

Youngjin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
머물기 좋은 호텔
굉장히 친절합니다 위치도 좋습니다 스카이라운지 분위기도 좋습니다
답변 제공: Nguyen Anh Vu 님, 2018년 4월 3일
Dear Youngjin, Thank you for taking the time to share your helpful feedback on the Rosaka hotel. It's really glad to hear that you feel the hotel's service makes you feel satisfied.We hope to have the second chance to welcome you back soon in the near future. Best regard and have a nice day! Nguyen Anh Vu (Mr) General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
너무 친절하고, 룸 컨디션 최고의 호텔
전체적으로 친절하고 깨끗한 호텔 (단 조식 아쉬움) 주변에 식당,편의점 많은 좋은 위치 호텔입니다. 또 투숙하고 싶은 호텔
2018년 2월에 3박 숙박함
답변 제공: Nguyen Anh Vu 님, 2018년 3월 21일
Dear Anonymous, Thank you for your choosing us as your preferred accommodation in Nha Trang. It's great to hear that you have had a perfect trip with our service in hotel. Look forward to seeing you back soon for another pleasant experience with us. Best regards and have a nice day! ................................. Nguyen Anh Vu (Mr) General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best service!
Best service we have been received. All the staff are keen to give us a hand and help at all time. Highly recommended.
2018년 2월에 1박 숙박함
답변 제공: Nguyen Anh Vu 님, 2018년 3월 21일
Dear Anonymous, Thank you for your choosing us as your preferred accommodation in Nha Trang. It's great to hear you have a perfect trip with our service in hotel. We fortunately have professional team members who went above and beyond their excellence to exceed guests' expectations. Your great words are the huge motivation for all of us to keep moving forwards. We look forward to seeing you on your next visit, and we will give you the warmest welcome! Thank you and best regard! ................................. Nguyen Anh Vu (Mr) General Manager

8/10 - 좋아요

Young 님, 대한민국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
여행자 거리 편리한 곳에 위치한 깨끗하고 친절한 호텔.
룸 깨끗하고 프론트 직원들 친절하고 영어 잘해요. 4박예약 했는데 룸 업그레이드 해줬어요. 하루에 두번 타월 바꿔주고 룸상태도 깨끗해요. 아이가 있어 트윈룸으로 예약하고 침대 붙여 사용하니 편안하고 좋았어요. 냉장고가 너무 약해요. 조식은 개인적인 취향이지만 쌀국수 괜찮았고 그냥 토스트에 커피한잔 마신다고 가볍게 생각하고 가심 실망 안하지만 조식부페를 기대하면 먹을거는 없어요. 5성급이 아니니 당연할지도 모르겠지만.... 위치는 여행자거리라 편리하지만 조망은 기대하면 안될 것 같아요. 바닷가에서 꽤 안쪽으로 들어와요.
2018년 2월에 2박 숙박함
답변 제공: Nguyen Tran Cat 님, 2018년 2월 23일
Dear Young, Thank you so much for your comments regarding the recent stay. We are proud that our staff caring, attentive & polite service, nice room, convenient location have met your expectations. But we are also sorry for the feedback about the refrigerator as it is really a cooler, it is not cold enough for your use. And the breakfast buffet is also addressed to the Kitchen for future improving. We hope to have more opportunity to welcome you and family back to the Rosaka Hotel in the future. Best regards & have a nice day Nguyen Tran Cat General Manager

10/10 - 훌륭해요

jaetaek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I stayed 3 nights with my family. Everything was so good except for just one point - there was some noise at night from outside pub/restaurant around the hotel. Definitely would like to recommend this hotel to anyone I know.
2018년 2월에 3박 숙박함
답변 제공: Nguyen Tran Cat 님, 2018년 2월 23일
Dear Jaetaek, Thank you so much for your positive review during staying with us, and especially your recommendation on the Hotels.com. It was truly our pleasure to welcome you and family to the hotel and that the service & product was to your expectations. Just one thing, as it is a typical style of city hotel, located at the busy center, we cannot avoid some noise occurred.and we do apologize for that. Hope to have more chances to be of service to you & family in the future. Best regards & have a nice day Nguyen Tran Cat General Manager

8/10 - 좋아요

gaeyeon

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
맛집가고 시내구경하기에 적당한 위치, 중국인 매니저 + 관광객
번화한 거리에 있어서 주변이 시끄럽고 지저분하다. 조식은 정말 먹을것이 없었고.. 첫날 배딩에서 꿉꿉한 냄새가 나서 실망. 옥외풀은 수영할수 있는사이즈는 아니고 그냥 몸만 담글수 있는 정도. 객실 상태는 전반적으로 좋다. 둘째날 새로 갈아준 배딩은 청결했고 번화한 거리에 익숙해지니 맛집들도 가깝고 해변도 가까워서 좋았다. 이틀자면서 구경하고 먹으러 다니고 마사지 받고 조용한 리조트로 이동하니 천국이 따로 없다.
2018년 2월에 2박 숙박함
답변 제공: Nguyen Tran Cat 님, 2018년 2월 12일
Dear Gaeyeon, Thank you so much for your review pertaining to your stay with us. We are so sorry for the first day that everything was not to your expectations. but the following day it seemed to be better. As it is the typical of a city hotel, we are limited about the dimension, the pool is not as large as you expected. We regret about that. Hope we can be given another chance to serve you and family whenever you return to Nha Trang for another trip. Thank you & have a nice day Nguyen Tran Cat General Manager

10/10 - 훌륭해요

Chang Su

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 2월에 3박 숙박함
답변 제공: Nguyen Tran Cat 님, 2018년 2월 9일
Dear Chang Su, Many thanks for rating Rosaka Nha Trang hotel at maximum score 5 of 5. We are so happy to understand that the hotel services have brought you a wonderful & memorable stay thoroughly . Looking forward to welcoming you & again in the near future . Best regards & have a nice day Nguyen Tran Cat General Manager

10/10 - 훌륭해요

JEONGSEON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
로사카 호텔 좋아요!
무료로 업그레이드 해주고 조식도 맛있어요! 해변에서는 조금 걸어야하지만 멀지는 않고 적당한 위치에 있습니다.
2018년 1월에 2박 숙박함
답변 제공: Nguyen Tran Cat 님, 2018년 2월 3일
Dear Jeongseon, This is really a joy for all of us to read your comment with the tittle " I LIKE IT " ! Cannot say anything more, but we hope to have more chances to welcome you and family back and stay with us at the wonderful beach city ! Best regards & Have a nice day ! Nguyen Tran Cat General Manager

10/10 - 훌륭해요

mindu 님, korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
접근성이 좋고 수영장이 멋졌던 호텔
직원들도 매우 친절했으며, 나트랑에 다시간다면 다시 묵고싶은 호텔입니다 접근성도 좋았으며 작지만 루프탑 수영장도 마음에 들었습니다!!!!!! 너무 너무 만족스러웠던 호텔입니다!!!!!
2017년 12월에 1박 숙박함
답변 제공: Nguyen Tran Cat 님, 2018년 2월 3일
Dear Mindu, Many thanks for your kind note pertaining to your recent stay with us. We are delighted to learn you have enjoyed the friendly customer service from our staff, the ideal location & the infinity swimming pool on the top! Your comments are always greatly appreciated, especially your assurance of return! Best regards & Have a have nice day Nguyen Tran Cat General Manager

10/10 - 훌륭해요

SUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 시간을 선물해준곳
최고였습니다 나트랑 가장 번화가인 여행자거리에있고 나트랑비치랑도 가까와 호텔에서 비치타올빌려서 나가놀다 돌아와 씻고 여행자거리를 돌아다니며 베트남 나트랑을 즐기면서 최고의 시간을 보냈습니다 직원들의 친절함이 더욱 빛났던곳입니다 꼭 다시 오고싶은 곳 나트랑 이고 호텔입니다
2018년 1월에 4박 숙박함
답변 제공: Nguyen Tran Cat 님, 2018년 2월 1일
Dear Sun, It is with great pleasure to read that you had the very best time staying with us at the Rosaka Nha trang Hotel where the ideal location, the hospitable services left deep impression on you! And many thanks for your assurance of return in the future ! Yours sincerely Nguyen Tran Cat General Manager

10/10 - 훌륭해요

jk 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격대비 시설,친절 모두 대만족.
이용하면서 기분 좋았고 너무나 만족했습니다. 특히 스파 저렴하게 좋은 서비스 받아서 여행 피로함이 싹 풀렸습니다.
2018년 1월에 1박 숙박함
답변 제공: Nguyen Tran Cat 님, 2018년 1월 26일
Dear jk, It is with great pleasure to read that you are thoroughly satisfied & impressed by the best customer services , especially the spa service has " removed" your tiredness after a long day travelling. We look forward to welcoming you back for another wonderful & memorable holiday in the future Best regards & Have a nice day! Nguyen Tran Cat General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 3박 숙박함
답변 제공: Nguyen Tran Cat 님, 2018년 1월 20일
Dear Sir/ Madam, Greetings from the Rosaka Nha Trang Hotel It is with our pleasure to receive your rating us at the highest score 5 of 5 and to learn that you have thoroughly enjoyed your stay with us at the Rosaka hotel. We look forward to welcoming you whenever you return to Nha Trang in the future Best regards & have a nice weekend Nguyen Tran Cat General Manager

10/10 - 훌륭해요

Soyeon Lim 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best hotel staff I've ever seen
I've never seen hotel staff that is more caring, nicer and friendlier. I've stayed at many hotels so far in different parts of the world, but the staff I met in Rosaka Nha Trang Hotel was by far the best. They were extremely helpful and if we said we needed one thing, they would not only help us with that but take care of other things that we might need or were going to ask later. I was so impressed with their hospitality and kindness. I'd like to say thanks to Mr. Nam and Mr. Vi (the guy with glasses, who speaks good English) personally. It was my first time visiting Vietnam and thanks to you, I could start my trip in Vietnam with great joy. When I visit Nha Trang later, I'll definitely go to Rosaka Hotel again. Thank you sooooo much and hope to see you guys soon! :) :) :)
2017년 12월에 2박 숙박함
답변 제공: Nguyen Tran Cat 님, 2018년 1월 17일
Dear Soyeon Lim, We are extremely thrilled to learn that we are able to instill these wonderful experiences in your memory. Your satisfaction & happiness is paramount to us. Fortunately we have a professional team members who are in harmony to go above and beyond to exceed the guests' expectations and in return it is so much motivated by your great praises as we are the best hotel staff in many hotels in different parts of the world you have ever seen ! We will strive further to keep moving forwards! Once again, thank you so much for your assurance of return to enjoy another wonderful & memorable trip. Ver best regards & Have a nice day Nguyen Tran Cat General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding Hotel
Outstanding Hotel This is my first time at this hotel. The quality of the room, food, service and entertainment exceeded my expectations. From check in to check out, the experience and service was great. I highly recommend ROSAKA hotel in Nha Trang and I will certainly return.
2017년 12월에 3박 숙박함
답변 제공: Nguyen Tran Cat 님, 2018년 1월 4일
Dear Sir/ Madam, We are not happier to learn your marvelous review of the services you received during staying with us. We fortunately have the professional team members who went beyond and above to exceed your expectations And many thanks for your evaluating Rosaka as a " out standing hotel". It is a spiritual award and motivation for all of us in the hospitality! Last but not least, It is appreciated for your recommendation & assure of return to stay with us Very best regards Nguyen Tran Cat General Manager

10/10 - 훌륭해요

liberty 님, 대한민국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치와 가성비
직원들 다 정말 친절했고 3박하니 룸업도 받았어요. 조식은 그냥 괜찮은 편이예요. 비치에서도 멀지않고 여러호텔들 공사나 클럽쪽 시끄럽다고 해서 걱정했는데 다행히 로사카는 안쪽여서 그런지 조용해서 숙면했네요^^
2017년 12월에 3박 숙박함
답변 제공: Nguyen Tran Cat 님, 2018년 1월 3일
Dear Liberty Thank you so much for staying at Rosaka hotel on this occasion. We are glad that our friendly staff and the ideal location were able to meet your expectations overall ! Your kind compliments will be shared with the team and will motivate us to continue elevating our level of service. Look forward to seeing you back soon. Best regards and have a nice day! Nguyen Tran Cat General Manager