Dear Valued Guest,Greetings from The Empyrean Nha Trang!Thank you for the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations.We very much hope to have the opportunity to welcome you back soon.Best Regards,

Dear Valued Guest,Greetings from The Empyrean Nha Trang!Thank you for the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations.We very much hope to have the opportunity to welcome you back soon.Best Regards,

Dear Valued Guest,Greetings from The Empyrean Nha Trang!Thank you for the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations.We very much hope to have the opportunity to welcome you back soon.Best Regards,

Dear Valued Guest,Greetings from The Empyrean Nha Trang!Thank you for the five stars and the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations.We very much hope to have the opportunity to welcome you back soon.Best Regards,Daniel Tran

Kính chào Quý Khách,Cám ơn Quý Khách đã lựa chọn The Empyrean Nha Trang là nơi nghỉ dưỡng khi đến với thành phố biển Nha Trang. Chúng tôi rất vui khi Quý Khách đã có những trải nghiệm tuyệt vời tại khách sạn. Chúng tôi rất hạnh phúc khi nhận được những phản hồi tốt từ Quý khách, đây là động lực to lớn để chúng tôi không ngừng hoàn thiện và phát triển dịch của mình.Kính chúc quý khách sức khòe và hân hạnh được đón tiếp Quý khách trong thời gian tới.

Dear Yeoncheol, Thank you for staying with us. We look forward to welcoming you back in another journey with better experience at our hotel.With our best regards,

Dear Seo Woo, Thank you for your kind review about The Empyrean Nha Trang. We look forward to welcoming you in the soonest time. Best regards,

Dear Hyebin, Thank you for staying with us. We look forward to welcoming you back in another journey with better experience at our hotel.With our best regards,

Dear Sangwon, Thank you for staying with us. We look forward to welcoming you back in another journey with better experience at our hotel.With our best regards,

Xin chao Heesuk,We are very happy to have a great opportunity to welcome you to The Empyrean Nha Trang and thank you for taking the time to share your feedback regarding your last stay at our property. It is our great pleasure to read that your recent visit at our hotel was enjoyable. Thank you again for your support, and we hope your next visit will be as pleasant as the previous one or even better. Best regards,

Dear Sir/Madam,We are very happy to have a great opportunity to welcome you to The Empyrean Nha Trang and thank you for taking the time to share your feedback regarding your last stay at our property. It is our great pleasure to read that your recent visit at our hotel was enjoyable. Thank you again for your support, and we hope your next visit will be as pleasant as the previous one or even better. Best regards,

Dear Mr. Park,We are very happy to have a great opportunity to welcome you to The Empyrean Nha Trang and thank you for taking the time to share your feedback regarding your last stay at our property. It is our great pleasure to read that your recent visit at our hotel was enjoyable. Thank you again for your support, and we hope your next visit will be as pleasant as the previous one or even better. Best regards,

Dear Ms. Song,We are very happy to have a great opportunity to welcome you to The Empyrean Nha Trang and thank you for taking the time to share your feedback regarding your last stay at our property. It is our great pleasure to read that your recent visit at our hotel was enjoyable. Thank you again for your support, and we hope your next visit will be as pleasant as the previous one or even better. Best regards,

Dear Mr. Park,We are very happy to have a great opportunity to welcome you to The Empyrean Nha Trang and thank you for taking the time to share your feedback regarding your last stay at our property. It is our great pleasure to read that your recent visit at our hotel was enjoyable. Thank you again for your support, and we hope your next visit will be as pleasant as the previous one or even better.Best regards,

Dear Guest, I am sorry to hear that your stay was not as pleasant as it should have been. The message has been shared to the team for the improvement seriously. We would like to thank you for having stayed with us and hope to have a chance to welcome you back again. With best regards, Leon Dolle

Dear eunjoung, Thank you very much for sharing your best review regarding your most recent stay at Eastin Grand Hotel Nha Trang. Should you have a plan to come back Nha Trang, please feel free to contact us for further arrangement. Best regards, Leon Dolle General Manager

Dear Sooyeol, Thank you for your valuable time spent to share your wonderful review about your stay at Eastin Grand Hotel Nha Trang. We are delighted to hear that you love our delicious breakfast. We do wish to see you again in another trip to Nha Trang City. Best regards, Leon Dolle General Manager

Dear Valued Guest,Greetings from The Empyrean Nha Trang!Thank you for the five stars and the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations.We very much hope to have the opportunity to welcome you back soon.

Kính chào Quý Khách,Cám ơn Quý Khách đã lựa chọn The Empyrean Nha Trang là nơi nghỉ dưỡng khi đến với thành phố biển Nha Trang. Chúng tôi rất vui khi Quý Khách đã có những trải nghiệm tuyệt vời tại khách sạn. Chúng tôi rất hạnh phúc khi nhận được những phản hồi tốt từ Quý khách, đây là động lực to lớn để chúng tôi không ngừng hoàn thiện và phát triển dịch của mình.Kính chúc quý khách sức khòe và hân hạnh được đón tiếp Quý khách trong thời gian tới.Trân trọng,

Dear Valued Guest,Greetings from The Empyrean Nha Trang!Thank you for choosing The Empyrean Nha Trang for your stay during your vacation in Nha Trang. We are deeply regretted to hear about the inconveniences that you had while you were staying with us. As an organization we appreciate and understand that every guest has different requirements and at times we fail to make everyone happy, which occurs across all industries. Rest assured that intensive internal training will be provided to the individual team members to better the service.Once again our apologies for not meeting your expectations. We do hope that in spite of this stay dissatisfaction being not up to the mark we get, we would have you stay with us again to show you the better sides of The Empyrean Nha Trang and bring you a memorable stay for the right reasons.Best Regards,

Dear Valued Guest,Greetings from The Empyrean Nha Trang!Thank you for the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations.We very much hope to have the opportunity to welcome you back soon.Best Regards,

Dear Valued Guest,Greetings from The Empyrean Nha Trang!Thank you for choosing The Empyrean Nha Trang for your stay during your vacation in Nha Trang. We are deeply regretted to hear about the inconveniences that you had while you were staying with us. As an organization we appreciate and understand that every guest has different requirements and at times we fail to make everyone happy, which occurs across all industries. Rest assured that intensive internal training will be provided to the individual team members to better the service.Once again our apologies for not meeting your expectations. We do hope that in spite of this stay dissatisfaction being not up to the mark we get, we would have you stay with us again to show you the better sides of The Empyrean Nha Trang and bring you a memorable stay for the right reasons.Best Regards,

Dear Valued Guest,Greetings from The Empyrean Nha Trang!Thank you for choosing The Empyrean Nha Trang for your stay during your vacation in Nha Trang. We are deeply regretted to hear about the inconveniences that you had while you were staying with us. As an organization we appreciate and understand that every guest has different requirements and at times we fail to make everyone happy, which occurs across all industries. Rest assured that intensive internal training will be provided to the individual team members to better the service.Once again our apologies for not meeting your expectations. We do hope that in spite of this stay dissatisfaction being not up to the mark we get, we would have you stay with us again to show you the better sides of The Empyrean Nha Trang and bring you a memorable stay for the right reasons.Best Regards,

Dear Valued Guest,Greetings from The Empyrean Nha Trang!Thank you for the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations.We very much hope to have the opportunity to welcome you back soon.Best Regards,

Dear Valued Guest,Greetings from The Empyrean Nha Trang!Thank you for the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations.We very much hope to have the opportunity to welcome you back soon.Best Regards,

Dear Valued Guest,Greetings from The Empyrean Nha Trang!Thank you for choosing The Empyrean Nha Trang for your stay during your vacation in Nha Trang. We are deeply regretted to hear about the inconveniences that you had while you were staying with us. As an organization we appreciate and understand that every guest has different requirements and at times we fail to make everyone happy, which occurs across all industries. Rest assured that intensive internal training will be provided to the individual team members to better the service.Once again our apologies for not meeting your expectations. We do hope that in spite of this stay dissatisfaction being not up to the mark we get, we would have you stay with us again to show you the better sides of The Empyrean Nha Trang and bring you a memorable stay for the right reasons.Best Regards,

Dear Valued Guest,Greetings from The Empyrean Nha Trang!Thank you for the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations.We very much hope to have the opportunity to welcome you back soon.Best Regards,

Dear Valued Guest,Greetings from The Empyrean Nha Trang!Thank you for choosing The Empyrean Nha Trang for your stay during your vacation in Nha Trang. We are deeply regretted to hear about the inconveniences that you had while you were staying with us. As an organization we appreciate and understand that every guest has different requirements and at times we fail to make everyone happy, which occurs across all industries. Rest assured that intensive internal training will be provided to the individual team members to better the service.Once again our apologies for not meeting your expectations. We do hope that in spite of this stay dissatisfaction being not up to the mark we get, we would have you stay with us again to show you the better sides of The Empyrean Nha Trang and bring you a memorable stay for the right reasons.Best Regards,

Dear Valued Guest,Greetings from The Empyrean Nha Trang!Thank you for choosing The Empyrean Nha Trang for your stay during your vacation in Nha Trang. We are deeply regretted to hear about the inconveniences that you had while you were staying with us. As an organization we appreciate and understand that every guest has different requirements and at times we fail to make everyone happy, which occurs across all industries. Rest assured that intensive internal training will be provided to the individual team members to better the service.Once again our apologies for not meeting your expectations. We do hope that in spite of this stay dissatisfaction being not up to the mark we get, we would have you stay with us again to show you the better sides of The Empyrean Nha Trang and bring you a memorable stay for the right reasons.Best Regards,

Dear Valued Guest,Greetings from The Empyrean Nha Trang!Thank you for choosing The Empyrean Nha Trang for your stay during your vacation in Nha Trang. We are deeply regretted to hear about the inconveniences that you had while you were staying with us. As an organization we appreciate and understand that every guest has different requirements and at times we fail to make everyone happy, which occurs across all industries. Rest assured that intensive internal training will be provided to the individual team members to better the service.Once again our apologies for not meeting your expectations. We do hope that in spite of this stay dissatisfaction being not up to the mark we get, we would have you stay with us again to show you the better sides of The Empyrean Nha Trang and bring you a memorable stay for the right reasons.Best Regards,

Dear Valued Guest,Greetings from The Empyrean Nha Trang!Thank you for choosing The Empyrean Nha Trang for your stay during your vacation in Nha Trang. We are deeply regretted to hear about the inconveniences that you had while you were staying with us. As an organization we appreciate and understand that every guest has different requirements and at times we fail to make everyone happy, which occurs across all industries. Rest assured that intensive internal training will be provided to the individual team members to better the service.Once again our apologies for not meeting your expectations. We do hope that in spite of this stay dissatisfaction being not up to the mark we get, we would have you stay with us again to show you the better sides of The Empyrean Nha Trang and bring you a memorable stay for the right reasons.Best Regards,

Dear Valued Guest,Greetings from The Empyrean Nha Trang!Thank you for choosing The Empyrean Nha Trang for your stay during your vacation in Nha Trang. We are deeply regretted to hear about the inconveniences that you had while you were staying with us. As an organization we appreciate and understand that every guest has different requirements and at times we fail to make everyone happy, which occurs across all industries. Rest assured that intensive internal training will be provided to the individual team members to better the service.Once again our apologies for not meeting your expectations. We do hope that in spite of this stay dissatisfaction being not up to the mark we get, we would have you stay with us again to show you the better sides of The Empyrean Nha Trang and bring you a memorable stay for the right reasons.

Kính chào Quý khách,Cảm ơn Quý khách đóng góp ý kiến cho Khách sạn để cải thiện dịch vụ mỗi ngày. Rất mong có cơ hội được chào đón quý khách trong tương lai. Chúc quý khách nhiều niềm vui và sức khỏe trong cuộc sống. Trân Trọng,

Dear Valued Guest,Greetings from The Empyrean Nha Trang!Thank you for the five stars and the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations.We very much hope to have the opportunity to welcome you back soon.Best Regards,

Dear Valued Guest,Greetings from The Empyrean Nha Trang!Thank you for the five stars and the amazing review. It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to provide excellent guest service and we hope to continue meeting your expectations.We very much hope to have the opportunity to welcome you back soon.Best Regards,

Dear Jim, Thank you for staying with us. We look forward to welcoming you back in another journey with better experience at our hotel.With our best regards,

Dear Ms. Jenny,First of all, thank you for choosing us and sharing your feedback of the most recent stay at our hotel. We are sorry to hear that the room cleanliness was at a short fallen to your experience. Once we were reported the smell of your room, we did offer to change the room but you refused because that was the last night of your stay. Instead, our Housekeeping team came to your room and asked if we could use some air freshener but your roommate also declined. We guess that there should be a mis-communication while trying to solve the problem.Once again, we're truly sorry for the experience you had while staying with us. Our team has been reminded to ensure the standard service is delivered to all the guests.We look forward to welcoming you back to the hotel in the near future.Best regards,

Xin chao Mimmi,Thank you for staying with us.First of all, we're so sorry to know that your stay was not incomplete because of the room difference between groups. Due to the design of the building, the room structure and the room size will be different amoung the same room type. Our Front Office Team acknowleged the problem and did an action by offering you to another room category as a compensation.Once again, we do hope for your understanding and hope that we could have another chance to welcome you back to our hotel another time.Wish you all the best,

Dear Pal,Greetings from The Empyrean Nha Trang. First of all, we're so sorry to hear about your bad experience while staying with us last time. Regarding your concern with the bed configuration and the capacity of the room, kindly be informed that all of our rooms could accommodate 02 adults and 02 children under 12 years old sharing the existing bed(s). Extra bed is added in case guests request or make reservation directly on the website and extra charge is applied. Besides that, it is our regret that your executive benefits experience was not as impeccable as it should have been. Please accept our sincere apologies for the service shortfall you described and negative impression caused. We look forward to the immense pleasure of welcoming you back to the resort in the near future as we strive to serve you better on your next visit.Best regards,

Dear Tina,Greetings from The Arena Cam Ranh Resort.First of all, we would like to thank you for your time and your constructive feedback. It is our regret that your executive benefits experience was not as impeccable as it should have been.Please accept our sincere apologies for the service shortfall you described and negative impression caused.We look forward to the immense pleasure of welcoming you back to the resort in the near future as we strive to serve you better on your next visit.Best regards,

Dear Rebecca,We are very happy to have a great opportunity to welcome you to The Empyrean Nha Trang and thank you for taking the time to share your feedback regarding your last stay at our property. It is our great pleasure to read that your recent visit at our hotel was enjoyable. Thank you again for your support, and we hope your next visit will be as pleasant as the previous one or even better. Best regards,

Dear Ms. Thu Lan,We are very happy to have a great opportunity to welcome you to The Empyrean Nha Trang and thank you for taking the time to share your feedback regarding your last stay at our property. It is our great pleasure to read that your recent visit at our hotel was enjoyable. Thank you again for your support, and we hope your next visit will be as pleasant as the previous one or even better.Best regards,