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"Second time staying here, great hotel with a great staff. No negatives whatsoever"

"It’s a small room with a small bathroom. Comfortable for one person for 2 nites. A comfortable double bed, but with a single pancake pillow. It was a good breakfast"

"The location is great. The room is clean. It’s a kind of Showa era nostalgia. "

"Good"

"Excellent staff but terrible smelling rooms. The whole place reeks of cigarette smoke. "

"Well located."

"Great customer services; paid good attention to customer needs. However the property a bit dated and not much facilities for tourists to enjoy like fitness center and executive lounge. "

"Breakfast and dinner are great. Hospitality is excellent."

"The location was really good, close proximity to Niigata Station. The room and bathroom is your typical average size Japanese hotel room and combo bathroom. When we stayed in early March the hotel’s AC system was programmed to heater only which was too warm so we had to turn it off and keep the window cracked open for air. The area is not very noisy even at night so that was a plus. Breakfast was a highlight of this hotel and that made up for the other shortcomings. The selections were plentiful and they had food offerings that were specialties of Niigata."