외관

레지던스 인 바이 매리어트 뉴 베드포드 다트머스 여행 후기

3 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 439개 이용 후기 중 248개" "
평점 8 - 좋아요. 439개 이용 후기 중 119개" "
평점 6 - 괜찮아요. 439개 이용 후기 중 39개" "
평점 4 - 별로예요. 439개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 439개 이용 후기 중 17개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

BYONGJAE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗..

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
O
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel and staff were amazing.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 22일
Thank you for the great review. We are thrilled that you enjoyed your stay, and we look forward to your next visit.

10/10 - 훌륭해요

maureen

It was what we needed.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 13일
Thank you for the great review! We hope to serve you again real soon.

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great choice for a party of 5
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 22일
Thanks for the great review. We look forward to seeing you again!

6/10 - 괜찮아요

Lisa

가족 여행
좋아요: 직원 및 서비스
They don't give you soap or shampoo or clean your room. The sofa bed was the worst ever. You can't sleep on it due to a large bar that hits your back. The mattress if you could call it that, is all metal springs. I had to get bath towels and fold them all and place them under the sheets to sleep on it.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 22일
Thank you for your feedback. We are always appreciative of feedback to allow opportunities to do better for our guests. We hope in the future we can get a chance to make up for your experience.

10/10 - 훌륭해요

Cleise

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 13일
Thank you for the five star review! We look forward to serving you again real soon!

10/10 - 훌륭해요

Erik M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff and breakfast. Room was totally adequate. Will stay here again.
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Thank you for your kind words! Our staff works very hard and appreciates every guest that stays with us. We are always thrilled when it is recognized! See you soon.

10/10 - 훌륭해요

pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were very nice, the only down fall one of the doors to enter was broke had to walk around if something was not there to hold the door open, unfortunately the door was always had something in it to hold open day and night
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 8일
Thank you for the kind words. We will address the door issue that you encountered immediately. We look forward to your next visit.

8/10 - 좋아요

EDILAINE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good Place!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Thank you for the great score. We appreciate your comments and look forward to serving you again real soon!

10/10 - 훌륭해요

Gilberto 님, Yonkers

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice and clean!!
2024년 3월에 1박 숙박함
답변 제공: Monica 님, 2024년 4월 1일
Thanks for the great review. We hope to see you again when your travels bring you back to the Dartmouth area.

10/10 - 훌륭해요

Elena

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Thank you for the 5 out of 5! Our staff works very hard and appreciates every guest that stays with us. We are always thrilled when it is recognized! See you soon.

10/10 - 훌륭해요

vanessa

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
great
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 25일
Thank you for the great review. We look forward to your next visit.

10/10 - 훌륭해요

Amanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Thank you for the great review. We are so happy that you enjoyed your stay. We look forward to serving you again real soon.

10/10 - 훌륭해요

Estefanio s

2024년 2월에 5박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Thank you for the wonderful review. We look forward to serving you again real soon.

10/10 - 훌륭해요

Courtney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 11일
Thank you for the wonderful review. We look forward to your next visit to the area.

4/10 - 별로예요

Alice

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 11일
Thank you for your review. I am sorry to hear your stay did not meet your expectations. If you are in the area again, please give us a second shot to give you a perfect stay!

10/10 - 훌륭해요

Elena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 25일
Thank you for the great score. We are thrilled you enjoyed your stay, and we look forward to seeing you again real soon.

2/10 - 너무 별로예요

Jack

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Awful Residence Inn
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 12일
Thank you so much for taking the time to complete this survey. I do apologize if your stay did not meet your standards. If we did not meet your standards, then we did not meet our own standards. Our staff strives for customer service, but we have fallen short in these isolated incidents. We do hope you give us another try next time in this area.

8/10 - 좋아요

Janet

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a nice stay at The Residence Inn, beds comfortable and staff went above and beyond.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Thank you for taking the time to review the hotel. We are thrilled that you enjoyed your stay. We look forward to seeing you again.

10/10 - 훌륭해요

scott

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Thank you for taking the time to review the hotel. We are happy that you enjoyed your stay

10/10 - 훌륭해요

Richard

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Thank you for the great review. We are thrilled that you enjoyed your stay.

4/10 - 별로예요

Keri

가족 여행
좋아요: 청결 상태, 객실의 편안함
No Hot Water😡
After we had checked in and we’re heading to our room we were notified that they were working on getting the Hot Water tanks changed over. So our entire stay we had no Hot Water even for showers in the morning
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
We apologize for the inconvenience; the hotel was replacing the boilers to provide a better guest experience. The hotel did not shut off the water in the building until Monday afternoon after your departure.

10/10 - 훌륭해요

Natalia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great, only thing to say would be the showers water temperature was not the hottest.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Thank you for your kind words! Our staff works very hard and appreciates every guest that stays with us. We are always thrilled when it is recognized! The hotel is replacing the hot water system today to rectify any future issues with the hot water.

6/10 - 괜찮아요

Daniel

가족 여행
좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Thank you for your feedback. We are always appreciative of feedback to allow opportunities to do better for our guests. We hope in the future we can get a chance to make up for your experience.

10/10 - 훌륭해요

Estefanio s

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good
답변 제공: Manager 님, 2023년 12월 26일
Thank you for the great score. We are thrilled you enjoyed your stay , and look forward to seeing you again real soon!

2/10 - 너무 별로예요

Natalie

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Skip this place
Hasn’t been cleaned in a long time, walls, air vents, mirrors are all caked with dust. Non smoking building that smells of smoke. Needs a serious upgrade, shower is all yellow.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 26일
Thank you for your feedback. We are always appreciative of feedback to allow opportunities to do better for our guests. We hope in the future we can get a chance to make up for your experience.

10/10 - 훌륭해요

Charles

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Thank you for your kind words. We are thrilled when we are recognized . We look forward to your next visit.

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The worst place
Don’t ever go to Marriott Bonvoy!!! I stayed there and they start acting like they so sweet and helpful the place is the dirtiest dump and the workers tell lies and steal and not to mention there disgusting beds with blood on it!!! The staff are horrible. They don’t clean anything they they to just make it look like they’re clean, but they’re looking for things people left behind. bugs everywhere and they get mad when we complain about it like what do you want us to write a note yes the public should know that’s a dirty dirty place
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Thank you for taking the time to review the property. Our hotel is defined by the quality of service it provides to its guests, I am truly sorry that we did not exceed your expectations.

4/10 - 별로예요

Stephen

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff was friendly, pool was great and breakfast was good. The room, however, smelled like someone had smoked in it, mold and ants in the bathroom, damage to the walls, dented refrigerator - it looked like no one has maintained the property in quite some time.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Thank you so much for taking the time to complete this survey. I do apologize if your stay did not meet your standards. If we did not meet your standards, than we did not meet our own standards. We do hope you give us another try next time in this area.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Central to family I was visiting, close to grocery stores, restaurants, and expressway to get to neighboring towns. Breakfast good too. The property is due for cosmetic updates which I look forward to.
2023년 11월에 5박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Thank you for the great review. We are thrilled that you enjoyed your stay and look forward to your next visit.

10/10 - 훌륭해요

Peggy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Thank you for the 5 stars. We are thrilled you enjoyed your stay.

6/10 - 괜찮아요

Thordis

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Not very comfortable
Overall the stay met its purpose. The hotel was convenient to what we were doing but I would not stay here again. As these rooms only have one bed, my son was to sleep on the pull out sofa bed. What a joke for a bed! The mattress was paper thin and very uncomfortable. I ended up using the sheets to make up the sofa for him to sleep on which that was uncomfortable as well. The kitchen had all we needed however there was a dish cloth and spoonge but there wasn't any dish soap to be found. The breakfast was sufficient. I was disappointed to find that the waffles were only available on the weekend. That is pretty much all my son eats when we travel so this was a challenge. The only thing that made the stay enjoyable was the night employee at the front desk, Neila. She was very friendly and checked us in efficiently. Another positive to this hotel is the restaurant next door, 99. The restaurant was very good enough so we ate there 2 times. If you are going for comfort you should choose another hotel.
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 13일
Thank you for your feedback. We are always appreciative of feedback to allow opportunities to do better for our guests. We hope in the future we can get a chance to make up for your experience.

10/10 - 훌륭해요

Jeanne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Concenient location
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 13일
Thank you for your review. We are thrilled you enjoyed your stay.

8/10 - 좋아요

Michelle

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Upstate NY
The property is wonderful location, I have been consistently visiting the area and this property for over 5 years. The property is very dated and the rates keep increasing, without investment in the property.
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 6일
Thank you for taking the time to review the hotel. We appreciate your continued business over the years and look forward to your next visit.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 6일
Thank you for taking the time to review the hotel. We are thrilled that you enjoyed your stay,

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The best
Right at home !!! My favorite place EVER !!!
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 25일
Thank you for your kind word! We love that this is your favorite place

10/10 - 훌륭해요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 17일
Thank you for the 10 out of 10. We love when our guest enjoy their stays. We hope to serve you again in the near future.

10/10 - 훌륭해요

Evonne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent service
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 11일
Thank you for the kind words. We love when the staff is recognized for their hard work!

10/10 - 훌륭해요

Sara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
While close to a major highway the room was very quiet and we all had a good rest.
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 5일
Thank you for your kind words. We are thrilled you enjoyed your stay.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
It was the best stay !!
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 5일
We are thrilled you enjoyed yourself. We look forward to your next visit.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome !!
Best stay ever
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 5일
Thank you for your kind words! Our staff works very hard and appreciates every guest that stays with us. We are always thrilled when it is recognized! See you soon.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best of the best !!
It was the greatest stay staff was the best I’ve ever seen and the stay was so easy and convenient comfortable best hotel yet !!
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 5일
We are happy that you had great experiences. We look forward to your next visit.

10/10 - 훌륭해요

Harry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was our first time in the area (dropping our child off at UMASS). It was close by staff was super friendly and very clean.
2023년 8월에 3박 숙박함
답변 제공: manager 님, 2023년 8월 28일
Thank you for the wonderful review. We hope to see you again real soon.

10/10 - 훌륭해요

manuela

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean, and the staff were very friendly. we enjoyed our staying
2023년 8월에 4박 숙박함
답변 제공: Manager 님, 2023년 8월 22일
Thank you for your kind words. We are thrilled you enjoyed your stay. We hope to see you again in the future.

8/10 - 좋아요

Paulette

2023년 7월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 22일
Thank you for the review. We are happy you enjoyed your stay.

10/10 - 훌륭해요

Sandy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 21일
Thank you for your kind words! Our staff works very hard and appreciates every guest that stays with us. We are always thrilled when it is recognized! See you soon.

10/10 - 훌륭해요

jennifer ann

Price was reasonable
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 19일
Thank you for your kind words! Our staff works very hard and appreciates every guest that stays with us. We are always thrilled when it is recognized! See you soon.

10/10 - 훌륭해요

América

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The kitchen should have Dores Ander the sink to look a bit better Just a cosmetic
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 11일
Thank you for your reply. The room that you stayed in was a handicap accessible, this is why there were no doors. It allows a wheelchair to access the countertop.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Needed to be updated and could have been a lot cleaner.
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 10일
Thank you for your feedback. We are always appreciative of feedback to allow opportunities to do better for our guests. We hope in the future we can get a chance to make up for your experience.