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오요 호텔 노스 리마 오하이오 - 보드맨 여행 후기

2.5 out of 5
오요 호텔 노스 리마 오하이오 - 보드맨
9955 Market St, # 9774, North Lima, OH

이용 후기

6.8
평점 10 - 훌륭해요. 167개 이용 후기 중 57개" "
평점 8 - 좋아요. 167개 이용 후기 중 37개" "
평점 6 - 괜찮아요. 167개 이용 후기 중 22개" "
평점 4 - 별로예요. 167개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 167개 이용 후기 중 39개" "

7.6/10

청결 상태

7.4/10

직원 및 서비스

6.2/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

4/10 - 별로예요

Rachelle

Staff was nice and professional was not for me
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Rafael

2024년 3월에 1박 숙박함
답변 제공: Joey 님, 2024년 5월 20일
Hey, Rafael! Thanks for rating us positively. We do apologize for the hassle you faced. We have forwarded your feedback to our concerned team to ensure your next visit is more comfortable and relaxing. Regards, Joey

2/10 - 너무 별로예요

katora

2024년 2월에 1박 숙박함
답변 제공: Joey 님, 2024년 5월 20일
Sincere apologies, Katora! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey

8/10 - 좋아요

Jessica

2024년 2월에 1박 숙박함
답변 제공: Ammy 님, 2024년 5월 2일
Hi, Jessica! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
Never got checked in.
Never got checked in. After repeated service bell rings over a 15-minute period, I left to find another hotel.
2023년 11월에 1박 숙박함
답변 제공: Ammy 님, 2024년 5월 6일
Hi, Donna! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

2/10 - 너무 별로예요

Nick

2023년 10월에 1박 숙박함
답변 제공: Joey 님, 2024년 1월 23일
Sincere apologies, Nick! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey

6/10 - 괜찮아요

Jennifer

가족 여행
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Bill 님, Rowland Heights

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
0 star
2023년 9월에 1박 숙박함
답변 제공: Eva 님, 2023년 10월 13일
Hi, Bill! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Eva

6/10 - 괜찮아요

Richard 님, Niagara Falls

좋아요: 청결 상태
The facility itself was fine. Room was clean, relatively quiet. For the room rate I paid, I cannot complain. My only issue was with someone (not sure who, whether it was the hotel staff, OYO system staff or Expedia) canceled my reservation even though I said I would be late. As a result I was charged a cancelation fee, even though I was there when I said I would be. I got my money back, but there shouldn't have been a cancelation in the first place.
답변 제공: Eva 님, 2023년 10월 13일
Hi, Richard! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Eva

2/10 - 너무 별로예요

Allen

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

donna

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
NO-YO
Dirty, noisy, filthy bedspread, dingy, non-working bedside lamp etc etc
2023년 9월에 1박 숙박함
답변 제공: Ammy 님, 2024년 5월 6일
Apologies for the problems you had faced, Donna! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

6/10 - 괜찮아요

Dale

2023년 9월에 1박 숙박함
답변 제공: Eva 님, 2023년 10월 13일
Hi, Dale! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Eva

4/10 - 별로예요

Linda

2023년 9월에 1박 숙박함
답변 제공: Eva 님, 2023년 10월 13일
Hi, Linda! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Eva

6/10 - 괜찮아요

Harold

2023년 9월에 2박 숙박함
답변 제공: Eva 님, 2023년 10월 13일
Sincere Apologies, Harold! We are highly disappointed to see that our guest is not completely satisfied with our services. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Eva

2/10 - 너무 별로예요

Lauren

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don't book here! You will regret it!
Manager is rude, told me i had no reservation when i did. Awful rooms straight from the 80's and reek of stale smoke. Bed is awful, room had threadbare carpet and blanketing.
2023년 9월에 3박 숙박함
답변 제공: Barbara 님, 2023년 9월 11일
Hi, Lauren! We are sorry to hear about the experience you had with us. We have cascaded the same to our relevant team to ensure this is not repeated. We ensure a better experience in the future. Regards, Barbara

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible experience
We went to check in and were told the room we booked almost a week ahead of time was "not available" so we then asked if we could have a discount on a different room and he said no but we could cancel. So we cancelled and stayed somewhere else. May be the worst service at a hotel ever.
2023년 9월에 1박 숙박함
답변 제공: Eva 님, 2023년 9월 11일
Hi, John! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Eva

2/10 - 너무 별로예요

Randy 님, Cleburne

2023년 7월에 3박 숙박함
답변 제공: Joey 님, 2023년 9월 11일
We are sorry for the inconvenience, Randy! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Joey

6/10 - 괜찮아요

Matthew

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I just needed a place to sleep on a long drive and didn't want to spend a lot of money and I got what I was looking for. The bed was comfortable with clean linens and the shower was recently updated. But the rest of the room was dated, one of the bedside table lamps was broken, and there were two patches in the wall.
2023년 8월에 1박 숙박함
답변 제공: Eva 님, 2023년 9월 11일
Sorry for the hassle you faced, Matthew! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Eva

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No. Just no.
Do not stay here. We drove in and immediately left. There was loud arguing happening when we arrived with anger flying everywhere. The building is run down. The place looks like a third world brothel. We didn't even attempt to engage. We booked another hotel and cut our loses. Then we read the reviews. Glad we dodged this proverbial bullet.
2023년 8월에 1박 숙박함
답변 제공: Joey 님, 2023년 9월 11일
Hi, We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Joey

10/10 - 훌륭해요

Hamed

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy parking, amazing Wi-Fi ~300 M
2023년 8월에 1박 숙박함
답변 제공: Eva 님, 2023년 9월 11일
Thank you for your appreciation, Hamed! We hope to give you consistent service every time. Regards, Eva

2/10 - 너무 별로예요

Sophia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Joel 님, 2023년 9월 11일
Hi, Sophia! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Joel

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean and easy to get to.
2023년 7월에 1박 숙박함
답변 제공: Eva 님, 2023년 9월 11일
Thanks for rating us, Lisa! Your review made our day. We hope to delight you with our services. Regards, Eva

8/10 - 좋아요

Bernard

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 5박 숙박함
답변 제공: Eva 님, 2023년 7월 25일
Much thanks to you for rating us positively, Bernard! Delighted to know you loved our services. Have a nice day. Regards, Eva

6/10 - 괜찮아요

Bradley

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Eva 님, 2023년 7월 25일
Hi, Bradley! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Eva

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly.
2023년 7월에 1박 숙박함
답변 제공: Eva 님, 2023년 7월 25일
Hi, Robert! it feels great to see you that you had a nice stay. We will feel obliged if you give us a chance to serve even better. Have an amazing day ahead. Regards, Eva

2/10 - 너무 별로예요

Kai

가족 여행
별로예요: 직원 및 서비스
2023년 7월에 2박 숙박함
답변 제공: Eva 님, 2023년 7월 25일
Hi, Kai! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Eva

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설
Definitely no frills
Expected a no frills hotel, but this was a step below my expectations. There was no electrical outlet or ventilation in the bathroom and the sink faucet had hardly any water pressure. The shower was fine and the bed was comfortable so it was tolerable for one night.
2023년 7월에 1박 숙박함
답변 제공: Ammy 님, 2023년 7월 15일
Hi, we are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

10/10 - 훌륭해요

Deletrice

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No complaints at all!!
2023년 7월에 3박 숙박함
답변 제공: Ammy 님, 2023년 7월 15일
Hi, Deletrice! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 - 너무 별로예요

Abraham

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Customer service is horrible, the whole experience was horrible, You are bothering them, since this motel, not hotel, is their home. You have to push a ring doorbell just to get service, & then you have to wait & wait, in a room the size of a closet with no air circulation, waiting for them to show up, it’s obvious your interrupting something. We booked 2 rooms for 2 days. We had to go thru the above procedure to get more towels, but we were told they don’t have any right now, they’ll bring some in the morning @9am. Check out is @11. We never got the towels. We did have an old used towel from the day before we shared, & the towels are small, thin,& old. The bathroom floors are very slippery, be careful. The rooms are not clean, very dirty. I wore my shoes the whole time, my socks would be black on the bottom if I walked around in them. There is no hair dryer or anything. I think there breakfast is a coffee pot & some plastic wrapped muffins inside the closet sized, no air circulation waiting room. Our room does have an old small frig & an old extra small microwave, & that’s the only good thing, if you can call that good. Oh, you need to leave a $50 deposit to secure the fact you don’t steal things from the room & you don’t leave it damaged. Lmao. But they will call you on a landline phone @ 10:30 & express did you know your suppose to be checking out?or your getting charged for another day. This place is horrible.
2023년 6월에 2박 숙박함
답변 제공: Ava 님, 2023년 7월 5일
Sincere Apologies, Abraham! We are disappointed to see that our guest is dissatisfied with our services. However, we would love to understand the reason behind the problem you have faced to enhance your experience with us. Hope to hear from you soon :) Regards, Ava

10/10 - 훌륭해요

Joel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel around Boardman
Very clean , awesome shower , brand new AC unit , excellent parking .
2023년 6월에 1박 숙박함
답변 제공: Joe 님, 2023년 6월 21일
Hi, Joel! Your kind words of appreciation always motivate us. We wish you an amazing day ahead! Regards, Joe

10/10 - 훌륭해요

Joel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best priced hotel I’ve been to
On the outside this place looks like an older plain motel, but it is very clean and the owner is very friendly. The price is inexpensive and it is not a fancy place , just the necessities and basics, and that’s what makes it a nice place to stay and affordable. You can tell the owner wants only good quality customers and won’t have rough people staying here. He will help you anyway he can to make sure you are comfortable. The beds are nice and firm and there is no carpeting which in my opinion keeps thing cleaner. Hard floors. I prefer doors that open to outside and this hotel has that and it is very convenient to park right outside your room so you can transfer luggage in and out and come and go easily with out the hassle of a big useless lobby and a slow elevator and long hallways . Very close to all kinds of food and the mall. I stay here every time I’m working in the area.
2023년 5월에 1박 숙박함
답변 제공: Joey 님, 2023년 6월 21일
Thank you for the pleasing feedback, Joel! We will put in our continuous efforts to provide consistent service every time. Regards, Joey

8/10 - 좋아요

Bridget

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 3박 숙박함
답변 제공: Maria 님, 2023년 6월 21일
Hi, Bridget! Happy to hear that you admire our services. We look forward to serving you soon. Regards, Maria

4/10 - 별로예요

Louis

출장 여행
별로예요: 직원 및 서비스
Shower did not work.
2023년 6월에 1박 숙박함
답변 제공: Barbara 님, 2023년 6월 21일
Sorry for the inconvenience, Louis! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Barbara

2/10 - 너무 별로예요

Linda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were very rude! The room was very dirty and gross. Moved to different hotel. They refused to refund any of the charge for the room. DO NOT RECOMMEND!!! Very disappointed. I also reported to Expedia and they were no help.
2023년 6월에 2박 숙박함
답변 제공: Barbara 님, 2023년 6월 21일
Hello, Linda! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 1박 숙박함
답변 제공: Joey 님, 2023년 6월 21일
Hi, David! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Joey

2/10 - 너무 별로예요

Brianna 님, San Diego

2023년 4월에 1박 숙박함
답변 제공: Maria 님, 2023년 5월 18일
Hi, Brianna! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Maria

8/10 - 좋아요

Philip

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place has everything you need and nothing you don't. Clean rooms, great showers. The beds are rock hard. Not really a problem for me but my wife had trouble sleeping.
2023년 4월에 2박 숙박함
답변 제공: Ava 님, 2023년 4월 19일
Great to hear this, Philip! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Ava

6/10 - 괜찮아요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
was to get nonsmoking my room had ashtrays and smelled bad. went to walmart for spray
2023년 4월에 1박 숙박함
답변 제공: Ava 님, 2023년 4월 19일
Hi, Paul! Thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Ava

8/10 - 좋아요

Francis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was very clean. Great shower and water pressure. Bed was comfortable and motel was quiet. Easy in and out. Great value for the cost.
2023년 3월에 4박 숙박함
답변 제공: Joey 님, 2023년 3월 18일
Hi, Francis! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Joey

10/10 - 훌륭해요

Jacquelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Eva 님, 2023년 3월 15일
Great to hear this, Jacquelyn! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Eva

2/10 - 너무 별로예요

Danielle

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property management customer service is terrible! They are money hungry and refuse to refund my money!! My reservation was booked on the wrong month and they REFUSED to give me back my money that they took!!!!!!
2023년 2월에 2박 숙박함
답변 제공: Ava 님, 2023년 3월 2일
Something like this should not have happened, Danielle! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Ava

10/10 - 훌륭해요

Stuart 님, LIBERTYVILLE

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient off the interstate and I like that I can park next to the room since I have a pet with me. Makes it nice to move her in and out of the room.
2023년 2월에 1박 숙박함
답변 제공: Ava 님, 2023년 3월 2일
Hi Stuart! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Ava

2/10 - 너무 별로예요

Dustin

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was absolutely disgusting. We wanted to give this place a chance but it ended up being the worst. We get in our room and it smells like body odor. Then when we lay down on the bed we noticed there was little blood spots on it. It was disgusting. We were there for maybe 20 minutes then decided it was time to leave.
2023년 2월에 1박 숙박함
답변 제공: Ammy 님, 2023년 2월 14일
Hi, Dustin! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

2/10 - 너무 별로예요

Nicole

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk was so rude. Did not look like pictures that were posted. Kind of a sketchy place, also had a weird smell to the room. I definitely would not recommend staying here.
2023년 2월에 1박 숙박함
답변 제공: Ammy 님, 2023년 2월 14일
Hi, Nicole! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Tim.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2023년 2월에 2박 숙박함
답변 제공: Ammy 님, 2023년 2월 14일
Thanks for the positive rating. Hope to welcome you again soon. Regards, Noah.

8/10 - 좋아요

Cheryl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was nice. Only thing that would have made it nicer would be towels that didn't feel like sandpaper and there were no wash cloths at all. The shower was nice but it did take about a half hour of the water running before it got warm enough to shower in.
2023년 1월에 1박 숙박함
답변 제공: Eva 님, 2023년 2월 7일
Hi Cheryl! We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Regards, Eva

2/10 - 너무 별로예요

Schanique

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay n polite service they did ask for a deposit of 50 but let me go without and ordered pizza n had it in 15 minutes, prompt
2022년 12월에 1박 숙박함
답변 제공: Ava 님, 2022년 12월 22일
Hi, Justin! Thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, Ava

10/10 - 훌륭해요

Sabrina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함
답변 제공: Ammy 님, 2022년 12월 1일
We appreciate your positive rating, Sabrina! We take pride in providing our guests with a great experience. Regards, Tim.