2 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

더 리프 하우스 부티크 호텔 스파 - 어른 전용 여행 후기

5 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 686개 이용 후기 중 410개" "
평점 8 - 좋아요. 686개 이용 후기 중 201개" "
평점 6 - 괜찮아요. 686개 이용 후기 중 49개" "
평점 4 - 별로예요. 686개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 686개 이용 후기 중 3개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Jinkyu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It's good memory for us, besides the weather
It's such a cozy place to stay. If you consider luxurious and huge resort, then it wouldn't be the one. However, if you find some places where you feel something different and very cozy place, then this would be good choice for you.
2018년 12월에 4박 숙박함
답변 제공: Wayne H 님, 2019년 1월 12일
Dear Jinkyu, Thank you so much for staying with us in Palm Cove. We are also sorry about the weather however it is great to know that your enjoyed your time. Please have a great weekend and thank you again

10/10 - 훌륭해요

YOUNGSIK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was very wonderful experience with fantastic ocean view in palm cove. After all, the dinner was the best part of this hotel.
답변 제공: Mark 님, 2015년 12월 13일
Dear Youngsik, Thanks for posting your review, we really appreciate it. The Reef House has the best location in Palm Cove, our Rooms and Restaurant have the best views and access to the beach.

8/10 - 좋아요

Elina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff are absolutely wonderful. The hotel is dated. It had its hey day in the 70s and everything is still from that era. The mattress is lumpy and old. The shower is tiny and it’s impossible not to get your hair wet with the rain shower that was obviously installed afterwards and does not belong in the tiny shower stall. The porcelain sink had hundreds of hairline cracks. You will need to buy your own toiletries if you don’t want to smell like a man-cedarwood and juniper. I want to finish on a good note and reiterate that the staff is top notch, from the concierge to the front desk and restaurant staff. The hotel just needs a lot of updating from the 70s
2024년 4월에 7박 숙박함
답변 제공: Cédric 님, 2024년 4월 26일
Bonjour Elina,Thank you very much for your feedback following your recent visit to the charming Reef House.Your comments have immediately been communicated to our General Manager Wayne Harris for action.We apologise for the inconvenience.Our colonial style boutique property for adults was built in 1958 as a family home and still has its beautiful older charm.All team members love to treat our guests like celebrities and nothing is too much to ask.We are all looking forward to welcoming you back whenever you are travelling to splendid Palm Cove again!Tropical regards,Cédric Lootvoet Luxury Concierge &The Reef House Family

10/10 - 훌륭해요

Srdjan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Second time at beautiful Reef House. We are made feel very special from the day one. Staff is just beautiful and lovley. We will come back again for sure.
2024년 4월에 7박 숙박함
답변 제공: Cédric 님, 2024년 4월 18일
Bonjour Srdjan,Thank you very much for your excellent feedback following your recent return visit to the remarkable Reef House.We know it will not be long before you come back to our little slice of paradise for adults!Tropical regards,Cédric Lootvoet Luxury Concierge &The Reef House Family

10/10 - 훌륭해요

Matheus Teodozio De

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pefect location accompanied by great price
2023년 11월에 2박 숙박함
답변 제공: Cédric 님, 2023년 11월 20일
Bonjour Matheus,Thank you very much for your superb feedback on Expedia following your recent visit to the charming Reef House.With the best beachfront location, many inclusions, extremely professional personalised service and incredible food our adults only colonial style boutique retreat is the perfect destination for a perfect holiday experience in paradise!We know it will not be long before you come back!Tropical regards,Cédric Lootvoet Luxury Concierge &The Reef House Family

10/10 - 훌륭해요

Zaida

2023년 11월에 1박 숙박함
답변 제공: Cédric 님, 2023년 11월 9일
Bonjour Zaida,Thank you very much for your excellent rating following your recent visit to the charming Reef House.Our adults only bespoke escape is the perfect destination for a full rejuvenation in a magnificent environment!We are all looking forward to welcoming you back to our little slice of paradise!Tropical regards,Cédric Lootvoet Luxury Concierge &The Reef House Family

10/10 - 훌륭해요

marc

연인과의 여행
Great time
2023년 9월에 5박 숙박함
답변 제공: Cédric 님, 2023년 10월 11일
Bonjour Marc,Thank you very much for your excellent feedback on Wotif following your recent visit to the charming Reef House.We are all looking forward to welcoming you back again soon to our little slice of paradise for adults!Tropical regards,Cédric Lootvoet Luxury Concierge &The Reef House Family

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful and Convenient
I loved staying at Reef House. The grounds are beautiful and we especially loved the mineral pool and spa. The bed is very comfy and the location is great. We would definitly come again!
2023년 9월에 5박 숙박함
답변 제공: Cédric 님, 2023년 9월 29일
Bonjour Timothy,Thank you very much for your kind words on Hotels.com following your recent visit to the charming Reef House.Our adults only bespoke escape is a very unique destination where guests immediately feel disconnected from the rest of the world!We are delighted to hear that you are already planning on coming back!Tropical regards,Cédric Lootvoet Luxury Concierge &The Reef House Family

10/10 - 훌륭해요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely helpful and friendly staff. Personal touches, and many complementary inclusions.
2023년 7월에 7박 숙박함
답변 제공: Cédric 님, 2023년 9월 1일
Bonjour Karen,Thank you very much for your excellent feedback following your recent visit to the charming Reef House.We are all looking forward to welcoming you back again soon to our little slice of paradise for adults!Tropical regards,Cédric Lootvoet Luxury Concierge &The Reef House Family

10/10 - 훌륭해요

Tina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An amazing experience from the moment we walked in. The property is beautiful, the cocktails a plenty and the staff were so friendly and accommodating. A perfect romantic, relaxing getaway for special occasions. We will be back!
2023년 4월에 4박 숙박함
답변 제공: Cédric 님, 2023년 4월 23일
Bonjour Tina,Thank you very much for your kind words on Expedia following your recent visit to the charming Reef House.We are all looking forward to welcoming you back again soon to our little slice of paradise for adults!Tropical regards,Cédric Lootvoet Luxury Concierge &The Reef House Family

10/10 - 훌륭해요

Amanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service- adults only
2023년 4월에 5박 숙박함
답변 제공: Cédric 님, 2023년 4월 12일
Bonjour Amanda,Thank you very much for taking the time to express your positive feedback following your recent visit to the unforgettable Reef House.Being adults only our luxurious beachfront tropical escape gives you the opportunity to rest, relax and rejuvenate in a very unique quiet environment.We are all looking forward to welcoming you back again soon to our little slice of paradise!Tropical regards,Cédric Lootvoet Luxury Concierge &The Reef House Family

10/10 - 훌륭해요

Neil

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome and quiet- great service and inclusions
2023년 4월에 3박 숙박함
답변 제공: Cédric 님, 2023년 4월 12일
Bonjour Neil,Thank you very much for your kind words following your recent visit to the charming Reef House.Our standards of personalised service are second to none and our many complimentary inclusions make our adults tropical escape a very unique holiday sanctuary!We are all looking forward to welcoming you back again in the near future!Tropical regards,Cédric Lootvoet Luxury Concierge

10/10 - 훌륭해요

Kelly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best ever 10 out off 10
2023년 4월에 3박 숙박함
답변 제공: Cédric 님, 2023년 4월 11일
Bonjour Kelly,Thank you very much for your excellent feedback following your recent visit to the charming Reef House.We are all looking forward to welcoming you back soon to our little slice of paradise!Tropical regards,Cédric Lootvoet Luxury Concierge &The Reef House Family

10/10 - 훌륭해요

Regina 님, Belmont

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am so happy I found this place. I have a gluten allergy and every meal was appetizing and prepared safely! The hospitality of the staff was amazing. It really stood out as the best place I stayed throughout all of Australia.
답변 제공: Cédric 님, 2023년 1월 11일
Bonjour Regina,Thank you very much for your excellent feedback on Expedia following your recent visit to the charming Reef House.We are all looking forward to welcoming you back again next year in our little slice of paradise!Tropical regards,Cédric Lootvoet Luxury Concierge &The Reef House Family

10/10 - 훌륭해요

JOY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old world charm with excellent service
Delightful property Old world charm Excellent staff Beautiful surroundings Client focused Restaurant has an excellent menu Would suit couples wanting a relaxed atmosphere with a quiet ambiance Highly recommend
2022년 11월에 3박 숙박함
답변 제공: Cédric 님, 2022년 12월 20일
Bonjour Joy,Thank you very much for your lovely feedback following your recent visit to the charming Reef House.We are all looking forward to welcoming you back again next year in our little slice of paradise!Tropical regards,Cédric Lootvoet Luxury Concierge

6/10 - 괜찮아요

Jack da

좋아요: 청결 상태
2022년 9월에 6박 숙박함

10/10 - 훌륭해요

Sharon

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reef House was excellent, fantastic staff led by Cedric - they all were friendly, helpful and could not do enough to make our stay more memorable. Great food, position at Palm Cove
2022년 7월에 5박 숙박함
답변 제공: Cédric 님, 2022년 7월 23일
Bonjour Sharon, Thank you very much for your excellent feedback following your recent visit to the magical Reef House. We know it will not be long before you come back again! Tropical regards, Cédric Lootvoet Luxury Concierge

10/10 - 훌륭해요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and great friendly staff.
2022년 1월에 3박 숙박함
답변 제공: Cédric 님, 2022년 5월 25일
Bonjour Jessica, Thank you very much for your feedback following your recent visit to the beautiful Reef House. We are all looking forward to welcoming you back again soon in our little slice of paradise! Tropical regards, Cédric Lootvoet Luxury Concierge

6/10 - 괜찮아요

Rosealie

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The grounds and pool were very good but the rooms had very minimal furniture. The room area was large but had very little furniture. The kitchenette was a small bar fridge, sink and microwave and it was located outside the room on the verandah. Not a very clean environment for prepping food.
2022년 1월에 5박 숙박함
답변 제공: Cédric 님, 2022년 5월 25일
Bonjour Rosealie, Thank you very much for your constructive feedback following your recent visit to the beautiful Reef House. Your comments have been communicated to our General Manager Wayne Harris for immediate action. We are all looking forward to welcoming you back again soon in our little slice of paradise! Tropical regards, Cédric Lootvoet Luxury Concierge

10/10 - 훌륭해요

Simon

2021년 8월에 1박 숙박함
답변 제공: Cédric 님, 2022년 5월 25일
Bonjour Simon, Thank you very much for your feedback following your recent visit to the superb Reef House. We are all looking forward to welcoming you back again soon in our little slice of paradise! Cédric Lootvoet Luxury Concierge

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Paradise
2021년 6월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 4박 숙박함

10/10 - 훌륭해요

JAEHAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A little haven
This property is a bliss. A little haven from your daily stress of normal life. Staffs are wonderful and professional. Beautiful breakfast and lovely pool in a old glamour. Oceania in front desk , she is amazingly helpful host. Kerri in breakfast and Anna in dinner service, Joel and Janet. All fabulous. We don't want to leave our haven.
Tropical  breakfast  on the beach front hotel
2021년 4월에 2박 숙박함
답변 제공: Cédric 님, 2022년 5월 25일
Bonjour Jaehan, Thank you very much for your feedback following your recent visit to the beautiful Reef House. We are all looking forward to welcoming you back again soon in our little slice of paradise! Cédric Lootvoet Luxury Concierge

10/10 - 훌륭해요

실제 이용하신 고객

2021년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2021년 2월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, exceptional service and staff. We were happy with our room and amenities. Felt that the mineral pool area needs a lot of maintenance done. It’s a bit run down. The other pool area is nice.The breakfast was amazing.
2020년 12월에 6박 숙박함
답변 제공: Cédric 님, 2022년 5월 25일
Bonjour Anonymous, Thank you very much for your constructive feedback following your recent visit to the beautiful Reef House. Your comments have been communicated to our General Manager Wayne Harris for immediate action. We are all looking forward to welcoming you back again soon in our little slice of paradise! Tropical regards, Cédric Lootvoet Luxury Concierge

10/10 - 훌륭해요

Neil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Paradise
The old poster says it all; the quiet luxury of gracious living!
2020년 8월에 28박 숙박함
답변 제공: Wayne Harris 님, 2020년 9월 9일
Dear Neil, thank you so much for staying with us at the Reef House in Tropical Palm Cove. It is so nice to know how much you enjoyed your stay with us. You seemed to have summed it up just perfectly. Please take care and thank you so much once again. Wayne Harris General Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property is aging and desperately in need of some work. Staff are friendly.
2020년 7월에 1박 숙박함
답변 제공: Wayne Harris 님, 2020년 7월 31일
Dear Anonymous guest, Thank you very much for staying with us at the Reef House in stunning Palm Cove. We appreciate your feedback and what you to know we are always doing our best to improve and maintain our beach side residence. While we may be an older style property our service and atmosphere is second to none and we will help is anyway we can. Thank you again and we wish you a great weekend.

4/10 - 별로예요

Alex

출장 여행
별로예요: 청결 상태, 직원 및 서비스
Dismal service.
Arrived to be told reservation was cancelled despite having re-confirmed two days prior. Then told room type wasn’t available. Offered a room that was unclean and under repair. Worst experience ever. No catering of any type on property, despite not advising that on booking site. I would not recommend this hotel.
2020년 5월에 1박 숙박함
답변 제공: Wayne H 님, 2020년 6월 1일
Dear Alex, We are so sorry to read that you would not recommend our hotel. While we did have some difficulties during your arrival we thought that we found a good solution to the problem. Covid 19 is having a large impact on our operations, I am sorry this was not communicated to you well enough. Wishing you all the best on your travels, Wayne Harris General Manager

10/10 - 훌륭해요

실제 이용하신 고객

2020년 5월에 3박 숙박함
답변 제공: Wayne Harris 님, 2020년 6월 1일
Dear Guest, Thanks very much for staying with us and giving us such a great score, we really appreciate it ! We are so glad you had a great time with us. Tropical Regards Wayne Harris

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the beach, friendly staff, two pools, and scheduled daily activities. I am not a Spa person but have family that would have made use of the Spa. The word 'complimentary' comes fast to my mind as there were many offerings from champagne in the room to sorbet by the adult only pool; daily social with drink of the day at the Brigadier bar (first and only bar set up on the honor system); fishing gear, bicycles/helmets, videos etc. and concierge services to assist with tours, transportation and reminders so we wouldn't miss a thing.
2020년 3월에 8박 숙박함
답변 제공: Way 님, 2020년 6월 1일
Dear guest, Thank you very much for taking the time to write your post stay review. We are so pleased to know that you had a great stay with us during your recent visit to Tropical North Queensland. Please take care are we hope to see you back one day in the future.

8/10 - 좋아요

실제 이용하신 고객

2020년 3월에 7박 숙박함
답변 제공: Wayne Harris 님, 2020년 4월 14일
Dear Anonymous Guest, Thank you very much for staying with us at the Reef House in stunning Palm Cove. We just wanted you to know that we really appreciate your decision to stay with us on your recent visit to Tropical North Queensland. Wishing you all the very best during this time. Best Regards Reef House Palm Cove

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff were friendly and professional, very helpful. The room was lovely. The punch hour at the bar is great and the gifts on arrival are welcoming. It would be nice to have a buffet breakfast instead of a continental. And the restaurant to be discounted for guests.
2020년 3월에 8박 숙박함
답변 제공: Wayne Harris 님, 2020년 3월 29일
Dear Anonymous Guest, Thank you very much for staying with us at the Reef House in stunning Plam Cove. It is great to know that you enjoyed your holiday with us. Your feedback is also appreciated and we will take your ideas into consideration. Thank you again, Wayne Harris General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 2박 숙박함
답변 제공: Wayne Harris 님, 2020년 3월 21일
Dear Anonymous guest, Thank you so much for posting such a great review ! 5 out of 5 is such a great score, it was our pleasure to help with such a nice well deserved holiday. Tropical Regards Wayne Harris General Manager

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location and facilities. Pool areas were clean and staff knowledgeable.
2020년 3월에 3박 숙박함
답변 제공: Wayne Harris 님, 2020년 3월 21일
Dear Guest, Thank you very much for staying with us at the Reef House in stunning Palm Cove. We are so pleased to know how much you both enjoyed your stay ! Wishing you all the very best and we hope to see you again one day in the future. Tropical Regards Wayne Harris General Manager

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful place
Lovely, low key stay. Great staff who went out of their way to make us feel welcome.
2020년 3월에 7박 숙박함
답변 제공: Wayne Harris 님, 2020년 3월 21일
Dear Paul, Thank you very much for stay with us at the Reef House. We are so happy to know that you enjoyed your mini break with us ! We really appreciate your decision to stay in Palm Cove. Please enjoy the rest of your weekend and thank you again. Wayne Harris General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 4박 숙박함
답변 제공: Wayne Harris 님, 2020년 3월 21일
Dear Anonymous guest, Thank you very much for staying with us and taking the time to write your review. We are so pleased to know how much you enjoyed your stay. Thank you again, Wayne Harris General Manager

10/10 - 훌륭해요

Marian 님, Melbourne, Victoria.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gorgeous colonial style property with heaps of complementary extras. Sorbet by the pool every afternoon, cocktails and canapés at The Brigadiers Bar every evening, bikes, fishing equipment, games/library room, bottle of wine in room fridge, and more. Staff are amazing and ever ready to help. Shout out to Bernard, one of the reasons we returned here. Five star all the way!!!
2020년 2월에 7박 숙박함
답변 제공: Wayne Harris 님, 2020년 3월 10일
Dear Marian, Thanks so much for staying with us at the Reef House. We are so glad that you enjoyed your stay. ! I'll make sure Bernard is aware about how much you enjoyed his service. Please have a great week and thank you once again. Wayne and Bernard

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Your search is over
I can’t say enough how pleased we were with our stay at. The Reef House. Everything was perfect, from the service to the beauty of the location. No need to look anywhere else, book your room right away!
2020년 2월에 3박 숙박함
답변 제공: Wayne Harris 님, 2020년 3월 7일
Dear Karen, Thanks very much for your amazing review and your decision to stay with us. We can not thank you enough ! Wishing you a great weekend and we hope to see you again one day in the future. Tropical Regards Wayne Harris General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property really relaxing stay, We would definitely stay here again.
2020년 2월에 2박 숙박함
답변 제공: Wayne H 님, 2020년 3월 7일
Dear Anonymous guest, Thanks so much for staying with us, it is so pleasing to know that you enjoyed your stay and will return some day in the future. Thanks so much and thank you again, Wayne Harris General Manager

10/10 - 훌륭해요

dylan 님, Melbourne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is the ultimate luxury escape. The facilities and service are perfect and their attention to every detail is on point
2020년 2월에 3박 숙박함
답변 제공: Wayne Harris 님, 2020년 3월 7일
Dear dylan, Thanks so much for staying with us at the Reef House, we really appreciate ! Please have a great weekend and thank you once again Tropical Regards Wayne Harris

10/10 - 훌륭해요

Piers 님, Gold Coast

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyable stay, great location, if anything could be due maybe for renovation but would not deter me for booking again soon.
2020년 2월에 2박 숙박함
답변 제공: Wayne H 님, 2020년 3월 7일
Dear Piers, Thank you so much for staying with us at the Reef House. We just wanted you to know that we are so pleased to know that you had and enjoyable break with us. We have noted your feedback for our future renovation plans. Wishing you all the best and thank you once again. Tropical Regards Wayne Harris General Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is great: just near the beach and plenty of restaurants, and we loved having the pool so easily accessible. Staff were also fantastic: very hospitable and happy to help, particularly when our rental car had a flat tyre as we were departing.
2020년 1월에 4박 숙박함
답변 제공: Wayne Harris 님, 2020년 3월 7일
Dear Anonymous guest, Thank you very much for staying with us at the Reef House in Palm Cove. It is great to know that you had an enjoyable break with us. Wishing you a great weekend and hope to see you again one day in the future. Tropical Regards Wayne Harris General Manager

10/10 - 훌륭해요

Mike 님, Ontario Canada

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great size, lovely room with a large balcony. Nice pool and lounge area. Attentive staff and nice restaurant.
2020년 2월에 4박 숙박함
답변 제공: Wayne Harris 님, 2020년 3월 7일
Dear Mike, Thank you very much for staying with us at the Reef House in Tropical North Queensland. It is so nice to know just how much you enjoyed your break with us ! Please enjoy your weekend and thank you again,

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Hotel and great staff, we stayed for a weekend for our wedding anniversary and everything was perfect. Forget the reviews where it states the hotel is run down and needs to be updated. If you are picky you’ll complain if you want to enjoy yourself you will. Awesome place, highly recommended.
2020년 1월에 2박 숙박함
답변 제공: Wayne H 님, 2020년 2월 10일
Dear Anonymous guest, Thank you very much for staying with us at the Reef House in stunning Palm Cove. We are so pleased your enjoyed your little break with us. Your review means a lot to the team. Please enjoy your week and thank you once again

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Soo much character, staff incredible. We had a wonderful stay.
2020년 1월에 3박 숙박함
답변 제공: Wayne H 님, 2020년 2월 10일
Dear Anonymous guest, Thank you very much for staying with us at the Reef House in Palm Cove. We just wanted you to know that we really appreciate your decision to stay with us on your recent visit to Tropical North Queensland. Please enjoy your week and thank you again. Wayne Harris General Manager

10/10 - 훌륭해요

Alejandro 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location wise the hotel is in the best spot of Palm Cove, close to every restaurants and cafe. The main asset for this property are all the staffs, you can feel their energy, friendliness, pride and warm hospitality from their heart and action. I have 2 minor issues while my stay, 1/ the lounge chairs in both swimming pools are not enough during the peak hours. 2/ ants issue. Other than that I have a lovely and very enjoyable stay.
2020년 1월에 3박 숙박함
답변 제공: Wayne H 님, 2020년 2월 10일
Dear Alejandro, Thank you very much for staying with us at the Reef House in Palm Cove. It is great to hear that you have enjoyed your holiday with us ! We really appreciate your feedback as well, we are sorry the ants entered your room and we will see if it is possible to add more sun lounges. Thank you again Alejandro, please have a great week Tropical Regards Wayne Harris General Manager

10/10 - 훌륭해요

Drezilla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the beach and great area. Pool was fantastic and the room, while a little old, was still nice.
2020년 1월에 3박 숙박함
답변 제공: Wayne H 님, 2020년 2월 10일
Dear Drezilla, Thank you very much for staying with us at the Reef House in Palm Cove. We are so pleased that you enjoyed your stay with us ! Wishing you a great week and thank you once again. Tropical Regards Wayne Harris General Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is amazing. Staff were super friendly. The spa was divine and Ruth was fantastic. It would be nice if the “family” pool was kitted out more like the other pool with the nicer seating areas.
2020년 1월에 3박 숙박함
답변 제공: Wayne H 님, 2020년 1월 27일
Dear Anonymous Reef House guest, Thank you very much for staying with us at the Reef House in stunning Palm Cove. We just wanted you to know that we are so pleased to know you enjoyed your holiday with us during your recent visit to Tropical North Queensland. Please have a great weekend and we hope to see you back one day in the future. Tropical Regards, Wayne Harris General Manager

10/10 - 훌륭해요

K.

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
目の前がビーチ オーシャンビューで波音聴きながらの朝食は格別でした。 部屋も広く快適でした。
2020년 1월에 4박 숙박함
답변 제공: Wayne H 님, 2020년 1월 27일
Dear K, Thanks so much for staying with us at the Reef House. It was great to have you staying with us. Please enjoy the rest of your Australian Holiday ! Tropical Regards Wayne Harris General Manager