아침 식사 및 저녁 식사 제공, 미국 요리
예약 가능 여부 확인

코트야드 바이 메리어트 시카고 사우스이스트/해몬드 여행 후기

3 out of 5
코트야드 바이 메리어트 시카고 사우스이스트/해몬드
7730 Corinne Dr, Hammond, IN

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 412개 이용 후기 중 191개" "
평점 8 - 좋아요. 412개 이용 후기 중 122개" "
평점 6 - 괜찮아요. 412개 이용 후기 중 53개" "
평점 4 - 별로예요. 412개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 412개 이용 후기 중 22개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Tom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Brenda

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms was very nice and clean the hotel was very nice with bar and grill and other food options in stea
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Guillermo

2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Carleen

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
stayed 3 nights; delayed check-in because my 2 rooms were not under my name; no clean linen--had to personally get clean linen and coffee condiments from front desk, even though I had asked cleaning staff to be sure to provide them in my room. Most days there was no service at the bristro and even then, it appeared 1 person was doing double duty (front desk and bristro). Horrible fitness center--very small; had to ask for water and wipes. Having a very difficult time trying to be compensated.
2024년 3월에 3박 숙박함

2/10 - 너무 별로예요

Marquise

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bar was closed bartender didn’t show up all weekend.! They didn’t serve breakfast.! The cook didn’t show up.! My remote didn’t work to my tv for adjusting volume, so tv was stuck extremely loud volume.!! Yea super bad ! The lady in the morning who I asked about breakfast was super rude and obnoxious
2024년 3월에 1박 숙박함

8/10 - 좋아요

Graham

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, clean and comfortable.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Natasha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Dionne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice
Very clean and quiet. Very nice staff
2024년 2월에 1박 숙박함

8/10 - 좋아요

Victor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: TF General Manager 님, 2024년 3월 23일
Victor, thank you for taking the time to share feedback on your experience.

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: TF General Manager 님, 2024년 3월 23일
Suzanne, thank you for the amazing review!!

6/10 - 괜찮아요

JOHN

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room was not functioning, light switches did not work. Outlets to plug in hairdryer or curling iron did not work. The hotel phone did not work. Bathroom door did not shut completely and the door was falling off and screws exposed.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Teamica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful enjoy it so much
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Demarkus 님, Country Club Hills

좋아요: 청결 상태, 편의 시설/서비스
답변 제공: TF General Manager 님, 2024년 3월 23일
Demarcus, thank you for sharing your feedback with our future guest!

10/10 - 훌륭해요

Brittany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Room 210 I had tv only has about 4 channels no options but sports n cnn
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Keith

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

Jalisa

아이를 동반한 가족 여행
The place was clean and neat. The front desk was mostly empty but when waiting for someone to talk with the wait wasnt long and the people were very friendly. The room was for the most part in good condition but the toilet handle was broken and had issues with flushing. The parking was very awkward. Small and the lines weren't clear when parking. Overall good experience with minor issues.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
n/a
2023년 11월에 3박 숙박함

2/10 - 너무 별로예요

Rodrigo

2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Bilbo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jay

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient
2023년 11월에 1박 숙박함

4/10 - 별로예요

Melissa

2023년 8월에 1박 숙박함
답변 제공: Julie 님, 2023년 11월 10일
Thank you for taking the time to let us know about your experience while staying with us. Your experience of is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent it from occurring in the future during our Full Renovation.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 - 좋아요

Will

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Sarah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, nice, quiet
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tub was clogged and water wouldn’t go down
2023년 10월에 1박 숙박함
답변 제공: Julie General Manager 님, 2023년 10월 31일
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent your complaint from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Staff is wonderful and saw to our needs. Hotel is currently under renovation. Room is heavily worn. This one needs updating. Price should be lower. Room was very small . Sofa bed was horrible for my daughter she couldn’t get comfortable.
2023년 10월에 1박 숙박함
답변 제공: Julie General Manager 님, 2023년 10월 31일
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent your complaint from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area. Yes, we are very excited for the new look.

10/10 - 훌륭해요

Ed

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Detrisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was GREAT!!
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jimmie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff
It was great. The staff is friendly and welcoming
2023년 10월에 1박 숙박함

4/10 - 별로예요

Lavincent

They seem to be remolding it. Both rooms I had had a smell to them both
2023년 10월에 1박 숙박함
답변 제공: Julie Crafton 님, 2023년 10월 13일
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future. Yes, we are under a full renovation and are looking forward to the new look.I hope you choose to stay with us again when your travels bring you back to the area.

4/10 - 별로예요

Michael

단체 여행, 아이를 동반한 가족 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I expected more for the money I paid. The area is a little rough, and the night staff was more interested in spending time at the bar with friends then making sure raccoons were not going through the trash by the front door.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 13일
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

2/10 - 너무 별로예요

Rattan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 13일
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

6/10 - 괜찮아요

Sheena

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 13일
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Xing

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk Joseph is one of the best I ever met in so many business travel. He helped me change the to the quite room directly and fast. Highest level customer friendly and efficiency
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Edward 님, Fresno

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
A great place to stay! Easy access to the freeway and several food options nearby! The property is dated but currently undergoing a remodel but overall a great place.
2023년 9월에 3박 숙박함

6/10 - 괜찮아요

Angela 님, Summerfield

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
I liked being on the first floor due to having a roommate who was in a wheelchair.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Tracie

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
First our iron did not work. Had to get a new one. Second the elevators were working well due to construction on the inside. I did not see ice machines. I had to ask couple times for clean towels and to get trash out my room. No housekeepers or no hot food on Monday morning. Front desk clerk said she was the only worker there. Everybody was out for holiday. Not good. Service could have been much better.
2023년 9월에 3박 숙박함
답변 제공: Julie General Manager 님, 2023년 10월 31일
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent your complaint from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

6/10 - 괜찮아요

Ronald

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
No food service. Bistro eas closed. No coffee beyond room coffee. Staff was ho-hum. Not the accustome Marriott welcoming.
2023년 9월에 1박 숙박함
답변 제공: Julie General Manager 님, 2023년 10월 31일
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent your complaint from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 - 좋아요

Ronan

출장 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The staff on 8/17 was not accommodating on my request on extending my stay for few hours on my check out day. I’m traveling from out of state that’s situation is very inconvenient on my part.
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Zackary

가족 여행
So-so Stay
My stay was ok. There was nothing to look at on the TV. There was hair in the sink. There was no breakfast included with the stay and the breakfast that you can buy is extremely over priced. I went to Starbuck's and bought the same breakfast for at least $10 cheaper.
2023년 8월에 1박 숙박함

4/10 - 별로예요

Matt

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
No toilet paper holder in the bathroom.
2023년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Don't bother
Coffee maker was dirty and never cleaned. One bar of soap for 3 people when we arrived. Pool area was dirty and had no towels. When they did clean the room on the 2nd day of our stay they finally gave us body wash and another bar of soap.
2023년 8월에 4박 숙박함

6/10 - 괜찮아요

Cesar

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

m

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

kisha

가족 여행
별로예요: 숙박 시설 상태 및 시설
My stay was fair. There was no one at the front desk when needed. There was a leak in the bathroom presumably from the room above.
2023년 7월에 4박 숙박함

6/10 - 괜찮아요

Randy

좋아요: 청결 상태, 직원 및 서비스
We spent $189 for a room that was clean. Went down for breakfast, which by the way is included almost everywhere, no breakfast unless we paid more money for it. is this going to bee the new norm with Marriot
2023년 7월에 1박 숙박함

8/10 - 좋아요

Brittany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함