외관

버클리 인 여행 후기

2 out of 5
버클리 인
1720 San Pablo Ave, Berkeley, CA

이용 후기

6.0
평점 10 - 훌륭해요. 816개 이용 후기 중 116개" "
평점 8 - 좋아요. 816개 이용 후기 중 175개" "
평점 6 - 괜찮아요. 816개 이용 후기 중 217개" "
평점 4 - 별로예요. 816개 이용 후기 중 159개" "
평점 2 - 너무 별로예요. 816개 이용 후기 중 149개" "

6.4/10

청결 상태

6.4/10

직원 및 서비스

6.0/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: Ram 님, 2019년 10월 29일
Thank you so much

8/10 - 좋아요

KL 님, 서울

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
일정에 변화가 생겨 할 수 없이 하루 일찍 체크아웃해야 하는 상황이 전날 밤에 발생하였고, 이에 대해 다음 날 아침 일찍 체크아웃해야하는 사항을 요청시 신속하게 처리해주었습니다.
2019년 5월에 3박 숙박함
답변 제공: General Manager 님, 2019년 5월 25일
Our team thanks you for the feedback. We are happy we could get you checked-out early and by the looks of it, it seems like we were able to provide you with an exceptional stay! Thank you for staying with us and we hope you come back and see us soon. Cheers!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 3월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 5박 숙박함

4/10 - 별로예요

traveler 님, seoul

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
저렴한 가격이 장점이나 호텔 환경이나 객실에 대한 만족도는 낮음
전철역에서 상당히 먼 거리에 있고, 주변 환경이 썩 좋지 않음. 저렴한 가격에 조용히 잘 수 있다는 점이 장점임

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함

4/10 - 별로예요

Rita

2022년 10월에 1박 숙박함

8/10 - 좋아요

Marcus

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함

6/10 - 괜찮아요

Jim

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
2022년 9월에 2박 숙박함

6/10 - 괜찮아요

William

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Nice Family Trip
Had stayed here years ago and the upgrades and remodels were definitely apparent. Good AC and comfortable beds. Could be a bit cleaner, but still an old property that provided great service from check-in to daily room attention.
2022년 9월에 2박 숙박함

6/10 - 괜찮아요

Raj

별로예요: 숙박 시설 상태 및 시설
Room for improvement, it was pleasant
I arrived a little early and got good parking. Had to check in through the night window. Building has no elevators. They are still renovating and it has future potential, but I have to rate it for the hospitality I received ion that day. I am glad the AC worked good. I understand hotels are trying to rent out rooms to recoup, unfortunately the ratings need to reflect a true review of the experience. The area seems secure, no room to turn around, so you have to reverse exit
Need cabinet for equipment and counter space. Tv mount is good
Portable desk and chair. No iron or board and no dryer or coffee
Bath was good
Room was okay, curtain was ripped
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 6박 숙박함

6/10 - 괜찮아요

Lynne

좋아요: 직원 및 서비스
Small room
2022년 8월에 2박 숙박함

8/10 - 좋아요

Willie

2022년 8월에 1박 숙박함

6/10 - 괜찮아요

Wai Keung

2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Zell

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a plastic table and muddy foot prints on the bathroom floor. Enough said.
2022년 7월에 1박 숙박함
답변 제공: General Manager 님, 2022년 7월 16일
Dear Zell, This is certainly not the impression we wish to leave with our guests. Rest assured that our team is always available to help resolve any problem you may encounter. In the meantime, we apologize for falling short of expectations. We know that we can do better and welcome another chance to impress you.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Awful
Graffiti on badly patched wall. Torn curtains. Light switch didn’t work.
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Dave

2022년 7월에 1박 숙박함

4/10 - 별로예요

Frazer

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Very inexpensive for the Bay Area (but beware)
I was going to be late checking in and the operators called me to check on my eta and to tell me that the onsite parking was already full, enabling me to snag the closest on-street slot. The older couple running the place are very nice and very helpful (especially when I locked my key in my room!). But as to the condition of the property... just to use 1 issue as an example - the curtains in my room (206) had recently been ripped off the wall (hardware included) and not properly re-attached so to prevent light entering and anyone on the walkway outside seeing clearly into the room I had to take one of the bath towels to cover the huge gap. Did I complain? No. Should I have? I don't know, it was the cheapest hotel by at least $40 when I did my search and it is very close to the 580 freeway (but not close enough to hear it) which my drive in the morning very easy.
2022년 7월에 1박 숙박함
답변 제공: General Manager 님, 2022년 7월 14일
Dear Frazer, While we know you have many options, we are pleased you chose to stay with us. Thank you for your kind words regarding our staff, and we will pass along your praise. However, please accept our apologies that your room failed to meet your expectations. You did the right thing, reaching out so we can use your feedback to improve for future visits. We hope you will consider joining us again soon.

4/10 - 별로예요

Mariana

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 7월에 2박 숙박함

6/10 - 괜찮아요

Dave

출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking was very limited and difficult to use. Homeless people staying at the hotel. Seems more like a apartment than a hotel
2022년 6월에 1박 숙박함
답변 제공: General Manager 님, 2022년 6월 29일
Dear Dave, All comments are helpful, and we value your input. We strive to provide our guests with ample parking space, and we are sorry to hear about your concern in this regard. Rest assured, we will address your comments internally as we constantly aim to enhance our guest experience. Thank you, and we wish you happier travels ahead.

8/10 - 좋아요

Tou zer

2022년 6월에 1박 숙박함

4/10 - 별로예요

JEFFREY

2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Ernestine

2022년 6월에 2박 숙박함

4/10 - 별로예요

Deanna

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No elevators, dirty room, old, nasty furniture in room
2022년 6월에 1박 숙박함
답변 제공: General Manager 님, 2022년 6월 17일
Dear Deanna, Thank you for choosing to stay with us. Please know we want to provide every guest with clean, well-maintained accommodations, and we are sorry to hear that you feel we fell short on this occasion. Your comments and concerns will be shared with our team so we can work to address the issues you have mentioned. We wish you pleasant future travels.

6/10 - 괜찮아요

Scott

별로예요: 객실의 편안함
Avoid if you can
This was the worst hotel bed I've ever slept in. The mattress felt lumpy and the pillows were so thin they were almost non existent. The duvet cover had cigarette burns and the whole place stunk of stale cigarettes and scag. The lady at the front desk was a bit gruff at check-in, but the gentleman who joined her was much more personable. No one came to clean my room during my entire stay even though I put out the request for maid service. I killed two large cockroaches. The blackout portion of one of the curtains was torn away. Would not stay here again.
2022년 6월에 5박 숙박함
답변 제공: General Manager 님, 2022년 6월 16일
Dear Scott, Thank you for taking the time to share your valuable feedback. It is important to us that every guest receives a clean, comfortable room and encounters service with a smile, and we are sorry to see on this occasion, we fell short. Please know we will be meeting with our housekeeping and maintenance teams to work to address the issues you have mentioned and will conduct a thorough investigation to ensure there are no unwelcome pests on our property. We thank you for your feedback and wish you pleasant onward travels.

6/10 - 괜찮아요

Jessica

별로예요: 객실의 편안함
Definitely won't be going back
2022년 6월에 1박 숙박함

4/10 - 별로예요

eva

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Substandard
2022년 6월에 1박 숙박함
답변 제공: General Manager 님, 2022년 6월 16일
Dear Eva, It's unfortunate to hear that you didn't enjoy your time with us. Please do not hesitate to reach out and let us know what more we could have done to have improved your visit. Thank you, and we hope to hear from you soon.

10/10 - 훌륭해요

Ernestine

2022년 5월에 1박 숙박함

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff member. Very kind and professional!
2022년 5월에 2박 숙박함

8/10 - 좋아요

Rodger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Great room, great service. My only complaint is that the smoke detector was totally removed. That made me feel unsafe. Other than that I was very impressed.
2022년 5월에 3박 숙박함

4/10 - 별로예요

Christine

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 5월에 1박 숙박함

8/10 - 좋아요

Randall 님, San Diego

좋아요: 청결 상태, 직원 및 서비스
This was a very basic room. Clean and staff was pleasant.
2022년 5월에 1박 숙박함
답변 제공: General Manager 님, 2022년 5월 16일
Dear Randall, Thank you for taking the time to share your experience with us. Receiving recognition for our friendly team and our dedication to cleanliness is always appreciated. If you’re traveling to our area again soon, we hope Berkeley Inn is your first choice for accommodations!

2/10 - 너무 별로예요

Francisco

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Tyler

2022년 4월에 1박 숙박함

2/10 - 너무 별로예요

Carol Jo

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst hotel I've stayed at in more than 25 years. Room was sketchy, scratched furniture, bed was literally lumpy. nUp four flights of concrete stairs just to get to the room. Checking in - a little window near the overcrowded parking lot, where, after I banged on the glass about 5 times in 3 minutes someone finally showed up. Just a bad experience in nearly every way. Don't go, just because it's relatively cheap, it's not worth the money.
2022년 4월에 1박 숙박함
답변 제공: General Manager 님, 2022년 5월 3일
Dear Carol Jo, Your feedback is appreciated, though we are saddened you did not find your interactions with the staff or our amenities to meet your expectations. We will pass your comments to management as we are always looking for ways to improve our guest experience. We're grateful for your time and wish you safe travels.

6/10 - 괜찮아요

Scott

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This is an example of "you get what you pay for." Inexpensive and relatively conveniently located, but lacking in most amenities. The room had an awkward configuration and cheap furniture. There was harsh overhead lighting but no lamp. The blackout curtain was torn and didn't work properly. The AC barely cooled the room at all. There was no extra toilet paper. The towels were thin and few. Someone had left full bar of Irish Spring and a bottle of shampoo in the shower, and housekeeping hadn't removed it. Etc. The motel also advertises free on-site parking, but there are only about a third as many parking spaces as there are rooms, and the manager advises you that if you leave, you won't necessarily have a parking space when you come back. But it was clean enough and I slept well and it got the job done.
2022년 4월에 1박 숙박함
답변 제공: General Manager 님, 2022년 4월 12일
Dear Scott, While we are glad that you appreciated our affordable rates and convenient location, we apologize if our accommodations failed to meet your expectations. Our team will review all of your comments as we continue to improve our guest's experiences, and we hope that you will give us another chance to impress you in the future.

2/10 - 너무 별로예요

Christopher

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함

6/10 - 괜찮아요

Alvin

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 3월에 1박 숙박함

10/10 - 훌륭해요

Jake

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Its a busy area no doubt, but the spot was convenient and solid for the price. Great for a day/weekend stay!
2022년 2월에 1박 숙박함
답변 제공: General Manager 님, 2022년 3월 9일
Dear Jake, Thank you for choosing Berkeley Inn to host your visit. It is good to hear that you found our location convenient and thought our rates were reasonable. Please come back and see us again soon!

2/10 - 너무 별로예요

BARBARA

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking pretty small. Graffiti on doors, bedding filthy with stains. Owners are very nice. Homeless encampment. Noisy and busy area. Do NOT RECOMMEND! Very ols not kept up. Walls dirty.
2022년 3월에 1박 숙박함
답변 제공: General Manager 님, 2022년 3월 7일
Dear Barbara, Thank you for taking the time to share your comments with us. First off, it is wonderful to know that you found our team to be friendly. However, we are sorry that you were not pleased with other aspects of your visit. It is our intention to provide our guests with well-kept facilities and a clean atmosphere. Our team will be notified of your concerns. All the best to you, and we wish you safe travels ahead.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room itself was just fine and very clean.
2022년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent for the money
I wanted someplace cheap, warm, clean, car-friendly, and with wifi. I got all that. I also liked the clerk. If you want a view, sauna, breakfast, lounge, or valet service then this is not for you. As for me, I'd happily stay there if I go back to Berkeley.
2022년 1월에 2박 숙박함
답변 제공: General Manager 님, 2022년 2월 3일
Thank you so much for taking the time to leave us your feedback regarding your recent visit to Berkeley Inn, and we're happy to hear that we were able to provide you with clean, comfortable, and warm accommodations. Please come back and see us again in the future.

8/10 - 좋아요

Leigh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함

8/10 - 좋아요

Eric

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

Suni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was great 😊
2021년 12월에 2박 숙박함
답변 제공: General Manager 님, 2021년 12월 17일
Dear Suni, Thank you for your glowing review! Here at Berkeley Inn, we always strive to provide the excellent guest service we know you deserve, so it is wonderful to hear we hit the mark. We hope you’ll join us again in the future!

2/10 - 너무 별로예요

Robert

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2021년 12월에 1박 숙박함