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디스커버리 인 여행 후기

2 out of 5
디스커버리 인
333 Jackson St, Hayward, CA

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 228개 이용 후기 중 75개" "
평점 8 - 좋아요. 228개 이용 후기 중 64개" "
평점 6 - 괜찮아요. 228개 이용 후기 중 47개" "
평점 4 - 별로예요. 228개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 228개 이용 후기 중 19개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
괜찮은 호텔
아침 식시가 부실하지만, 전체적으로 만족스러움

8/10 - 좋아요

Concepcion

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Ericka

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Overall decent experience. The property is a little dated but it was quiet and accommodating.
2024년 4월에 1박 숙박함
답변 제공: Discovery Inn Hayward 님, 2024년 4월 23일
Dear Ericka,We appreciate your feedback and are glad to hear you had a decent experience with us. We understand your concerns about the property's age and assure you that we continually strive to improve our facilities. Your satisfaction is our priority, and we're delighted that you found our environment quiet and accommodating. We hope to welcome you back for an even more enjoyable stay in the future. Thank you for choosing our hotel.Thank You,Discovery Inn Hayward

6/10 - 괜찮아요

Wayne Deandre Kelley 님, Bossier City

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The price was reasonable I'd say and i liked the fact it had a mini fridge and a microwave. Parking was free that was a plus. Its a budget motel so the walls are thin. During the day it can get noisy especially when they are cleaning the rooms. Additionally be prepared they only give two big/small towels per room. Also the street its near can be noisy but not unbearable.
2024년 4월에 3박 숙박함
답변 제공: Discovery Inn Hayward 님, 2024년 4월 12일
Dear Wayne Deandre,We appreciate your feedback and are delighted to hear that you found our pricing reasonable and enjoyed the convenience of having a mini fridge and microwave in your room. While we strive to provide a comfortable stay, we apologize for any inconvenience caused by noise during cleaning hours. We will address the towel allocation and consider additional soundproofing measures. Thank you for bringing these points to our attention, and we hope to welcome you back for an improved experience.Thank You,Discovery Inn Hayward

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스
Front desk agent was pleasant, knowledgable and helpful with fast check in, parking on the other hand can use a wider in entrance and out seem unsafe and parking was limited .
2024년 3월에 1박 숙박함
답변 제공: Discovery Inn Hayward 님, 2024년 3월 22일
Dear Michelle,We truly appreciate your feedback and are delighted to hear about your positive experience with our front desk team. Your comments regarding parking are duly noted, and we'll certainly take them into consideration for future improvements. Ensuring the safety and convenience of our guests is our priority, and we'll address the concerns you've raised accordingly. Thank you for choosing to stay with us, and we hope to welcome you back soon.Thank You,Discovery Inn Hayward

10/10 - 훌륭해요

graciela

Very good
2024년 3월에 4박 숙박함
답변 제공: Discovery Inn Hayward 님, 2024년 3월 19일
Dear graciela,Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at our hotel. Providing excellent service is our top priority, and we're delighted that we could meet your expectations. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon.Thank You,Discovery Inn Hayward

6/10 - 괜찮아요

Velvet

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Discovery Inn Hayward 님, 2024년 2월 21일
Dear Velvet,Thank you for reviewing your stay at Discovery Inn Hayward - Castro Valley.  We hope you enjoyed our on-site amenities and enjoyed our convenient location. Once again, we genuinely appreciate your feedback, and we hope to host you again very soon!Thank You,Discovery Inn Hayward

10/10 - 훌륭해요

Mark

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitely stay again. Great price and room was newly remodeled and service is amazing. Check in was smooth and staff is very welcoming and helpful.
2024년 2월에 1박 숙박함
답변 제공: Discovery Inn Hayward 님, 2024년 2월 16일
Dear Mark,Thank you for taking the time to share your positive experience. We are delighted to hear that you enjoyed your stay and found our newly remodeled rooms, great prices, and exceptional service to your satisfaction. Our team strives to provide a seamless and welcoming experience, and we appreciate your acknowledgment. We look forward to hosting you again in the future.Thank You,Discovery Inn Hayward

8/10 - 좋아요

Gabriel

2024년 1월에 1박 숙박함
답변 제공: Discovery Inn Hayward 님, 2024년 3월 22일
Dear Gabriel,Thank you for taking the time to leave us a rating. We had an amazing time hosting you and we can't wait to have you back for another visit soon!Thank You,Discovery Inn Hayward

6/10 - 괜찮아요

Mary

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Checkin was pretty quick, all things considered. The parking lot is small and hard to navigate. My room had an overwhelming bleach smell.
2024년 1월에 1박 숙박함
답변 제공: Discovery Inn Hayward 님, 2024년 1월 23일
Dear Mary,Thank you for taking the time to share your feedback. We appreciate your acknowledgment of our efficient check-in process. We apologize for any inconvenience regarding our parking facilities and the bleach odor in your room. Your comments are valuable, and we will address these concerns to enhance our guest experience. We hope to have the opportunity to welcome you back for an improved stay.Thank You,Discovery Inn Hayward

2/10 - 너무 별로예요

Damian

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
very bad night
The smell of pinol was overwhelming. I couldn't sleep. I left the hotel in an hour. I had to go to sleep in the truck on the street because they don't have parking inside. It was a very bad night
2024년 1월에 1박 숙박함
답변 제공: Discovery Inn Hayward 님, 2024년 1월 16일
Dear Damian,We sincerely apologize for the discomfort you experienced during your stay. Your feedback regarding the overwhelming pinol smell is taken seriously, and we're actively addressing it. We regret any inconvenience caused by the lack of internal parking. Please be assured we are working to enhance our facilities. Your insights are invaluable, and we hope to have the opportunity to better serve you in the future.Sincerely,Discovery Inn Hayward

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Discovery Inn Hayward 님, 2024년 1월 10일
Dear Cynthia,Thanks so much for giving us your take on how we are doing. We're glad customers like you have a great experience at Discovery Inn Hayward - Castro Valley.Thank You,Discovery Inn Hayward

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함
답변 제공: Discovery Inn Hayward 님, 2024년 1월 3일
Dear Cynthia,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Discovery Inn Hayward - Castro Valley.  We work tirelessly to ensure our guests experience the best hospitality in Discovery Inn Hayward - Castro Valley.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank YouDiscovery Inn Hayward

10/10 - 훌륭해요

John

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Discovery Inn Hayward 님, 2023년 12월 29일
Dear John,Thank you for sharing your experience with us. Guest satisfaction is our goal; nothing is better than achieving that! We would love to have your company once again.Thank You,Discovery Inn Hayward

2/10 - 너무 별로예요

myunggyu

2023년 12월에 3박 숙박함
답변 제공: Discovery Inn Hayward 님, 2024년 1월 10일
Dear myunggyu,I'm sorry you did not have a positive experience at Discovery Inn Hayward. Please reach out and let us know how we could have improved your stay.Sincerely,Discovery Inn Hayward

10/10 - 훌륭해요

Gary

2023년 12월에 7박 숙박함
답변 제공: Discovery Inn Hayward 님, 2023년 12월 19일
Dear Gary,Wow, thank you for a perfect rating. We genuinely appreciate your business and trust in us. We can't wait to have you back for another pleasant stay with us on your next visit to Hayward.Thank You,Discovery Inn Hayward

8/10 - 좋아요

Tierra

2023년 11월에 1박 숙박함
답변 제공: Discovery Inn Hayward 님, 2023년 12월 18일
Dear Tierra,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again next time you visit the area.Thank You,Discovery Inn Hayward

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice place
Room needs a little work, no AC unit knobs.. Alot of what looks like drywall dust in the bathroom, from recent renovations. Asked for a late checkout and was only granted 1 hour 👎 Conveniently located next door to a 7-11, so was able to get refreshments since their vending machine is out of order. Overall friendly staff, and decent location in regards to safety.
2023년 11월에 2박 숙박함
답변 제공: Discovery Inn Hayward 님, 2023년 11월 21일
Dear Guest,Thank you for taking the time to share your feedback. We appreciate your positive comments on our staff and convenient location. We apologize for any inconvenience regarding the room condition and late checkout request. Rest assured, we'll address the maintenance issues promptly. Your insights are valuable, and we hope to welcome you back for an improved experience.Thank You,Discovery Inn Hayward

2/10 - 너무 별로예요

Elmo

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Parking was difficult, bugs and worms found inside.
2023년 10월에 5박 숙박함
답변 제공: Discovery Inn Hayward 님, 2023년 11월 8일
Dear Elmo,We appreciate your feedback and regret any inconvenience you experienced during your stay at Discovery Inn Hayward - Castro Valley. We are actively working to address the parking situation and are committed to improving our pest control measures. Please accept our apologies, and we hope you'll consider staying with us again in the future to experience the improvements firsthand.Sincerely,Discovery Inn Hayward

8/10 - 좋아요

Tyree

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff
2023년 10월에 7박 숙박함
답변 제공: Discovery Inn Hayward 님, 2023년 11월 8일
Dear Tyree,Thank you for staying with us when you visited Discovery Inn Hayward - Castro Valley. It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Discovery Inn Hayward - Castro Valley!Thank You,Discovery Inn Hayward

2/10 - 너무 별로예요

qiushi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
extremely dirty sheet, even long hair on the pillow
2023년 10월에 2박 숙박함
답변 제공: Discovery Inn Hayward 님, 2023년 11월 27일
Dear Qiushi,Thank you for taking the time to share your feedback. We sincerely apologize for the cleanliness issues you experienced during your stay. This falls below our standards, and we take your concerns seriously. Rest assured, we are addressing this with our housekeeping team to ensure a more thorough inspection in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.Sincerely,Discovery Inn Hayward

10/10 - 훌륭해요

Roxchell

2023년 9월에 1박 숙박함
답변 제공: Discovery Inn Hayward 님, 2023년 11월 8일
Dear Roxchell,Thanks so much for giving us your take on how we are doing. We're glad customers like you have a great experience at Discovery Inn Hayward - Castro Valley.Thank You,Discovery Inn Hayward

10/10 - 훌륭해요

Roxchell

2023년 9월에 1박 숙박함
답변 제공: Discovery Inn Hayward 님, 2023년 11월 8일
Dear Roxchell,Wow, thank you for a perfect rating. We genuinely appreciate your business and trust in us. I am happy that our staff and service met all your expectations.Thank You,Discovery Inn Hayward

10/10 - 훌륭해요

Azrrik

2023년 9월에 1박 숙박함
답변 제공: Discovery Inn Hayward 님, 2023년 11월 27일
Dear Azrrik,Thanks so much for giving us your take on how we are doing. We're glad customers like you have a great experience at Discovery Inn Hayward - Castro Valley.Thank You,Discovery Inn Hayward

8/10 - 좋아요

Elvia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Discovery Inn Hayward 님, 2023년 11월 8일
Dear Elvia,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Discovery Inn Hayward

10/10 - 훌륭해요

Roxchell

2023년 9월에 2박 숙박함
답변 제공: Discovery Inn Hayward 님, 2023년 11월 27일
Dear Roxchell,Thanks so much for giving us your take on how we are doing. We're glad customers like you have a great experience at Discovery Inn Hayward - Castro Valley.Thank You,Discovery Inn Hayward

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy
Just easy. Nice and clean. Simple. Owners were nice and easy to work with.
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Serena

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not my style or place to stay
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and we had a good night sleep , easy check in and check out
2023년 9월에 1박 숙박함

8/10 - 좋아요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Affortable, Comfortable and Clean.
Had a work trip in the area. My work was cleaned every day. Room decore was very good also. Parking situation a lil small and limited though. I would definitely stay here again in the future!
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Roxchell

2023년 9월에 2박 숙박함
답변 제공: Discovery Inn Hayward 님, 2023년 11월 27일
Dear Roxchell,Thanks so much for giving us your take on how we are doing. We're glad customers like you have a great experience at Discovery Inn Hayward - Castro Valley.Thank You,Discovery Inn Hayward

10/10 - 훌륭해요

Ricky

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the layout of the room I was in and the price is great
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Jasbir

2023년 8월에 9박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
👍👍
The service at the hotel is great, but both office chairs were broken. Everything else was great! Will stay again when back in the area.
2023년 8월에 3박 숙박함

8/10 - 좋아요

Shubrian

좋아요: 청결 상태, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Luis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The rooms are incredible!!
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Marcus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place. Clean. Convenient.
2023년 8월에 7박 숙박함

10/10 - 훌륭해요

manu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 8월에 3박 숙박함

8/10 - 좋아요

Tyree

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very nice
2023년 8월에 7박 숙박함

10/10 - 훌륭해요

Kimberly

2023년 7월에 7박 숙박함

10/10 - 훌륭해요

Nicholas

2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Miriam

별로예요: 숙박 시설 상태 및 시설
I was given a room for disabled people when I didn’t request such. Parking was a premium, good luck trying to park there after 6pm
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Salinas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Will stay again
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Adriana

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Adriana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff
Front desk really nice. Made check in fast and easy.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Willie

좋아요: 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Benjawan 님, Chatsworth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice !!
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Atoya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was spacious and clean, it is extremely peaceful and the property is in a great location!! Excellent service!!
2023년 7월에 5박 숙박함
답변 제공: Discovery Inn Hayward - Castro Valley Team 님, 2023년 7월 18일
Dear Guest,Thank you so much for your positive feedback and for taking the time to post this review. We're thrilled to hear that you enjoyed your stay with us at our motel, particularly the spacious and clean room, tranquil surroundings, and our convenient location.Your comments about our service truly make our day. Our team is committed to providing a high level of service to make our guests feel welcome and valued.Thank you again for your kind words. We look forward to the opportunity to welcome you back for another great stay in the near future!Warm Regards

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Says there is free breakfast. There IS NOT.
2023년 7월에 1박 숙박함
답변 제공: Discovery Inn Hayward - Castro Valley Team Member 님, 2023년 7월 14일
Thank you for your recent stay and for taking the time to share your feedback. We're sorry for any misunderstanding regarding breakfast services.In response to ongoing COVID-19 measures, we have had to adjust some of our offerings for the safety of our guests and staff. Unfortunately, this includes discontinuing our complimentary breakfast. As a small business, these decisions are never made lightly.We appreciate your understanding and are committed to enhancing your experience next time. Please don't hesitate to contact us directly for any further assistance or queries regarding your stay.