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햄프턴 인 오클랜드-헤이워드 여행 후기

2.5 out of 5
햄프턴 인 오클랜드-헤이워드
24137 Mission Blvd, Hayward, CA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1004개 이용 후기 중 591개" "
평점 8 - 좋아요. 1004개 이용 후기 중 311개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 60개" "
평점 4 - 별로예요. 1004개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 21개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

HUR

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pretty Good!
2019년 12월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

ROBERT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convienent, clean Gteat staff. Neighborhood is a little rough.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Luis

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was really nice. Hotel was great and comfortable.
2024년 4월에 1박 숙박함
답변 제공: . 님, 2024년 4월 28일
Thank you for choosing the Hampton Inn Hayward! We hope to see you again soon!

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect for a short stay like we did 👌
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 26일
Dear Michael;Thank you for your feedback regarding your recent stay at the Catrina Hotel San Mateo Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty; Safe Travels!

8/10 - 좋아요

Ann

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast not very nutritional, except for fruit.
2024년 4월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 4월 22일
Dear Ann;Thank you for your feedback regarding your recent stay at The Hampton Inn Hayward.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will use the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Travel safely!

4/10 - 별로예요

Estefany

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
If you plan on staying here just know you will be hearing a lot of cars throughout the whole night. The walls are extremely thin you can hear your neighbor. We weren’t properly greeted, staff was unprofessional.
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 17일
Dear Estefany;Thank you for your feedback regarding your recent stay at our ……. On behalf of our entire team, I apologize for not exceeding your expectations. Your satisfaction is important to us, and we will use the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Travel safely!

2/10 - 너무 별로예요

Jummel 님, Redondo beach

가족 여행
별로예요: 직원 및 서비스
I got an extra charge for $131.69 for a cancelling fee but I was actually there for the weekend , AND THEY WONT REFIND ME !!! Talked to their customer service and they basically told me I’m S.O.L .
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 25일
Dear Jummel;Thank you for your feedback regarding your recent stay at The Hampton Inn HaywardOn behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will use your feedback to implement improvements and ensure we offer a better experience for guests in the future. Safe travels

10/10 - 훌륭해요

Gilda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location. Breakfast avail.
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 14일
Dear Gilda;Thank you for your feedback regarding your recent stay at The Hampton Inn Hayward.Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty; Safe Travels!

10/10 - 훌륭해요

Alejandro

2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 30일
Dear Alejandro;Thank you for your feedback regarding your recent stay at The Hampton Inn Hayward.Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty; Safe Travels!

10/10 - 훌륭해요

Cyrus

2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 22일
Dear Cyrus;Dear Toi;Thank you for your feedback regarding your recent stay at The Hampton Inn HaywardYour business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty; Safe Travels!

10/10 - 훌륭해요

Imelda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great breakfast
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 1일
Dear Imelda; Thank you for your feedback regarding your recent stay at The Hampton Inn Hayward. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty; Safe Travels!

8/10 - 좋아요

Amanpreet

2024년 3월에 2박 숙박함
답변 제공: CM 님, 2024년 3월 30일
Thank you for your business take care and have a good one

10/10 - 훌륭해요

Heather

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet stay. Staff was nice. Breakfast was good.
답변 제공: CM 님, 2024년 3월 30일
Thank you for your kind feedback, appreciate your business and take care

6/10 - 괜찮아요

Meera

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a very conveniently located hotel for our recent trip to visit family in Hayward. The room was spacious, the staff were friendly, efficient and professional, the breakfast was good. Strong smell of weed on the main floor for both the nights we were there but that’s not in the hotel’s control. Definitely would recommend this place if you need accommodations in Hayward.
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 3월 19일
Dear Meera, We thank you for your feedback and patronage. Hope to see you again soon. Safe travels.

10/10 - 훌륭해요

Tejah

2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 7일
Dear Tejah; Thank you for completing the survey regarding your recent stay at the Hampton Inn HaywardYour business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty; Safe Travels!

10/10 - 훌륭해요

Hugh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 2월 27일
Dear Hugh;We thank you for your feedback and patronage; we hope to see you again soon. Safe travels!

6/10 - 괜찮아요

Geraldine 님, Wantagh

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disappointed with the poor quality of the hotal
2024년 1월에 3박 숙박함
답변 제공: CM 님, 2024년 2월 25일
We apologize for the inconvenience; take care and wish you all the best.

10/10 - 훌륭해요

Qian Min

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is clean and the staff are friendly and helpful
2024년 2월에 5박 숙박함
답변 제공: CM 님, 2024년 2월 25일
Thank you for your kind words, wish you all the best where ever you are. Take care

8/10 - 좋아요

Ilene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location.
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 19일
Dear Ilena;Thank you for completing the survey regarding your recent stay at The Days Inn WoodlandOn behalf of our entire team, we appreciate your feedback and sincerely apologize for the negative experience. Your satisfaction is important to us, and we will use the feedback you gave us to implement improvements.

10/10 - 훌륭해요

Timothy 님, San Pedro

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stay at this location when I travel to Hayward, This time wasn't as great as the past but it wasn't bad. Travelling for business I'm not looking for a lot. A basic place to rest and do some after hours work. This time I was third floor near the front and the road traffic took a little getting used to but not too bad. There is fast food and Emil Villa's close by for food. Not bad.
2024년 2월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 2월 12일
Dear Timothy;We thank you for your feedback and delighted you had a good experience. Safe travels!

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 2월 12일
Dear Heather;We thank you for your feedback and support; we are thrilled that you enjoyed your stay with us and very much look forward to your next visit.

10/10 - 훌륭해요

Florida

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room and bathroom and enjoyed the complimentary breakfast!
2024년 2월에 1박 숙박함
답변 제공: CM 님, 2024년 2월 4일
Thank you for staying with us, appreciate the feedback. Take care and have a wonderful week.

10/10 - 훌륭해요

Ramon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good size rooms, quiet and clean. Beds can be comfier but not terrible.
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 29일
Dear Ramon;We thank you for your feedback and support; hope to see you again soon. Safe travels!

8/10 - 좋아요

Shannon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is close to fast food places, which is very convenient. The complimentary breakfast and coffee is also great.
2024년 1월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 1월 25일
Dear Shannon,We thank you for your feedback and are delighted you had a good experience; safe travels and hope to see you again soon

10/10 - 훌륭해요

Joseph

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would stay here again.
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 25일
Dear Joseph;We thank you for your feedback and support. We look at your feedback as an opportunity to find ways to get better. Hope to see you again soon.

6/10 - 괜찮아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Checkin was difficult because the hotel confirmation # provided by Expedia was not recognized by Hilton and I was unable to use the Hilton App or digital room key. The national reservation line, couldn't find my reservation and had to transfer me to the property. In short, using the Expedia-issued hotel confirmation #, I felt like a 3rd class customer.
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 21일
Dear David;We thank you for your feedback and sincerely apologize for the negative experience; we will use your feedback to look at ways of improving our service delivery.Safe travels!

10/10 - 훌륭해요

mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy check in
Easy check in..the room was freezing when we got to it but the heater worked fantastic and warmed the room quickly
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 21일
Dear MArk;We thank you for your feedback and are delighted that you had a great experience. We hope to see you again soon; Safe travels!

10/10 - 훌륭해요

Cynthia

2023년 12월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 1월 4일
Dear Cynthia;We thank you for your feedback and appreciates your patronage. Safe travels

10/10 - 훌륭해요

Carole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 1월 4일
Dear Carole;We thank you for your feedback and appreciates your patronage. Safe travels

10/10 - 훌륭해요

Arturo

출장 여행
2023년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 4일
Dear Arturo;We thank you for your feedback and appreciates your patronage. Safe travels

10/10 - 훌륭해요

juan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: CA 님, 2023년 12월 18일
Thank you for staying with us, hope you have a pleasant stay. Take care and have a wonderful week, Happy Holidays.

8/10 - 좋아요

Ifereimi

2023년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 4일
Dear Ifereimi,We thank you for your feedback and appreciates your patronage. Safe travels

6/10 - 괜찮아요

Jacques

출장 여행
2023년 12월에 2박 숙박함
답변 제공: CM 님, 2023년 12월 18일
Thank you for staying with us, I apologize for the inconvenience. Take care and Happy Holidays

10/10 - 훌륭해요

Candace

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
CLEAN & FRIENDLY
Always a clean and friendly place to stay. I will ALWAYS recommend this hotel.
2023년 12월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 12월 5일
Dear Candace;Thank you for completing the survey regarding your recent stay at the Hampton Inn HaywardBy telling us what you liked about your stay and how we can improve; We appreciate your loyalty; Safe Travels!

8/10 - 좋아요

normito

출장 여행, 가족 여행
Quite
2023년 11월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 12월 5일
Dear Normito;Thank you for completing the survey regarding your recent stay at the Hampton inn Hayward.By telling us what you liked about your stay and how we can improve; We appreciate your loyalty; Safe Travels!

8/10 - 좋아요

Matt

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 12월 5일
Dear MattThank you for completing the survey regarding your recent stay at the Hampton Inn Hayward.By telling us what you liked about your stay and how we can improve; We appreciate your loyalty; Safe Travels!

10/10 - 훌륭해요

Shannon

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location and nice facilities.
2023년 11월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 11월 23일
Dear Shannon; We thank you for your feedback and visit to Hampton Inn Hayward, and we hope to see you again soon. Safe travels!

10/10 - 훌륭해요

Marci

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a nice stay & everybody was really nice & helpful
2023년 11월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 11월 15일
Dear MarciThank you for completing the survey regarding your recent stay at …….. Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty; Safe Travels!

10/10 - 훌륭해요

Rose

2023년 11월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 12월 5일
Dear RoseThank you for completing the survey regarding your recent stay at the Hampton inn HaywardBy telling us what you liked about your stay and how we can improve; We appreciate your loyalty; Safe Travels!

10/10 - 훌륭해요

Tina

2023년 11월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 11월 6일
Thank you for completing the survey regarding your recent stay at our property. Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty; Safe Travels!

10/10 - 훌륭해요

Vi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 11월 5일
Dear Vi;\Thank you for completing the survey regarding your recent stay at our property. Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty; Safe Travels!

10/10 - 훌륭해요

Mercedes

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We enjoyed so much our staying, we love how clean it was our room the whole week and the attention in the breakfast room. We felt like we were at home, thank you.
2023년 10월에 7박 숙박함
답변 제공: CM 님, 2023년 10월 29일
We appreciate the kind feedback, thank you and hope you have a safe and wonderful weekend take care.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I enjoyed the staff, my room was clean, and the area had several things to do. I will stay here again the next time I'm in Hayward.
2023년 10월에 1박 숙박함
답변 제공: CM 님, 2023년 10월 29일
Thank you so much for your kind feedback, we enjoy have you all here with us. Take care till next time.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend away for family wedding
It was a great stay with family for a wedding in the area. Only hiccup was needing more towels in the room, only stocked for two people but we had four in our group. One of our other rooms had a clogged toilet but that was able to be repaired. The front desk were very helpful and kind the whole weekend that we were there in the lobby.
2023년 10월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 10월 30일
Dear Anonymous;Thank you for completing the survey regarding your recent stay at our property. Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty. Safe Travels!

10/10 - 훌륭해요

Bin

2023년 10월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 11월 17일
Dear Bin; We thank you for your feedback and patronage; hope to see you again soon. Safe travels!

10/10 - 훌륭해요

Miguel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is very nice
2023년 10월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 10월 26일
Dear Miguel;

10/10 - 훌륭해요

jacque

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We so enjoyed our stay. Everything was perfect. Crystal was warm and welcoming. We definitely will be back 💜
2023년 10월에 1박 숙박함
답변 제공: CJ 님, 2023년 10월 23일
Thank you so much for your kind words, we appreciate you. Take care till next time

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Great hotel with good breakfast. I was grated extended checkout until 12:30p. Unfortunately housekeeping tried to come in early. Always keep the security device on your door.
2023년 10월에 1박 숙박함
답변 제공: CM 님, 2023년 10월 22일
Thank you for staying with us and the feed back. We do apologized for the inconvenience, we appreciate you always take care.

10/10 - 훌륭해요

Shannon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I am a single female and was a little nervous about the parking lot not being surveyed.
2023년 10월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 10월 24일
Dear Shannon;Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will use the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Travel safely!