내부

호텔 샤턱 플라자 여행 후기

4 out of 5
호텔 샤턱 플라자
2086 Allston Way, Berkeley, CA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 633개" "
평점 8 - 좋아요. 1001개 이용 후기 중 221개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 74개" "
평점 4 - 별로예요. 1001개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 34개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place!
2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 17일
Thank you for choosing to stay at Hotel Shattuck Plaza! We are delighted to hear that you had a pleasant experience during your visit. We hope to have the pleasure of welcoming you back soon!

10/10 - 훌륭해요

HEEJO

2022년 8월에 3박 숙박함
답변 제공: Jose M, Overnight Auditor 님, 2022년 9월 27일
Heejo, we thank you for your review and score. We strive to provide the best quality and hospitality. We hope that you will return in the near future. Thanks, once again for staying at Hotel Shattuck Plaza.

8/10 - 좋아요

Sungjoo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Kind people
2021년 11월에 2박 숙박함
답변 제공: Patricia 님, 2021년 12월 1일
Thank you for feedback ! We're glad you enjoyed your stay with us. Happy Holidays ! Hope to see you again soon. Thank you, Hotel Shattuck Plaza

10/10 - 훌륭해요

Scott

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent place to stay in downtown Berkeley, easy, convenient, well located.
2024년 5월에 1박 숙박함
답변 제공: Kiandra H. 님, 2024년 5월 28일
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 - 훌륭해요

Adekemi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always love staying here. Lovely staff and good price
2024년 5월에 1박 숙박함
답변 제공: Kiandra H. 님, 2024년 5월 28일
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay and happy that you were able to interact with our lovely staff. We look forward to hosting your stay once again and continuing to meet your expectations.

4/10 - 별로예요

Sheila

연인과의 여행
별로예요: 직원 및 서비스
Vintage historic property in the heart of downtown Berkley .Great location. Staff were not particularly helpful or attentive. The night staff of one person was awful . After a long haul flight and numerous bags, it would have been great if there was better support. He offered no help at all.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 23일
Dear Sheila,We're glad you appreciated our vintage historic property and its prime downtown location. However, we're sorry to hear about your experience with our staff, especially during your late arrival. Your feedback is valuable, and we'll address it with our team to ensure better support and assistance for our guests. Thank you for bringing this to our attention, and please consider returning in the future for a more welcoming visit.

8/10 - 좋아요

Scott W.

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is conveniently located in downtown Berkeley near public transportation.
2024년 5월에 6박 숙박함
답변 제공: General Manager 님, 2024년 5월 21일
Dear Scott,Thank you for taking the time to provide your review of Hotel Shattuck Plaza. We're glad you found our location in downtown Berkeley convenient. It allows for easy access to the city's vibrant culture, shops, and restaurants, all with the ease of public transportation nearby. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

AN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 21일
Our team strives to provide exceptional experiences at Hotel Shattuck Plaza, and we're delighted to have met your expectations. We can't wait to welcome you back for another fantastic stay!

8/10 - 좋아요

Barak

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is generally great. However, receptionist was a little snarky this time.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 17일
While we're happy to know that you had a great time with us overall, we apologize for any mixed experience with our team members. All of your feedback is gratefully received and will be discussed internally so that improvements can be made where necessary. Thank you, and we hope you'll give us another chance to impress you in the future.

8/10 - 좋아요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to BART. Right in heart of downtown Berkeley
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 16일
Dear Gary,Thank you for taking the time to provide your review of Hotel Shattuck Plaza! It is wonderful to hear you enjoyed our convenient location near the attractions surrounding Berkeley. Having you here was a pleasure, and we look forward to you staying with us again in the future.

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel. Extremely friendly staff and close to shopping, restaurants and the BART.
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 10일
Dear Pamela,Thank you for your kind words! We're thrilled you found our property beautiful and our team exceptionally welcoming. It's also great to know that our location near shopping and restaurants added to your overall experience. We can't wait to host you again at Hotel Shattuck Plaza for another wonderful stay!

10/10 - 훌륭해요

Weng 님, La Canada flintridge

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Kiandra H. 님, 2024년 5월 26일
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. Thank you for choosing Hotel Shattuck Plaza!

10/10 - 훌륭해요

Peyton

2024년 5월에 1박 숙박함
답변 제공: Kiandra H. 님, 2024년 5월 26일
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. Thank you for choosing Hotel Shattuck Plaza!

10/10 - 훌륭해요

Miguel 님, San Antonio

2024년 4월에 4박 숙박함
답변 제공: Kiandra H. 님, 2024년 5월 24일
Thank you for taking the time to complete the survey. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.Thank you for choosing Hotel Shattuck Plaza!

4/10 - 별로예요

Runqiu

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The room is next to the construction which is noisy all the time. The restaurant downstairs is not good and expensive. The staff doesn’t care about you at all although it might be a special case since I saw other stuff were smiling. Also the staff told me that I can check out late the other day but on the day I checked out, she said no with no excuse. It almost made me miss my most important meeting. Overall not recommend.
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 7일
Dear Runqiu,Thank you for your review. It was a pleasure having you as our guest recently, though we regret your disappointment with your experience. Your feedback will be shared with our team to ensure our high standards of hospitality are being met. That said, your feedback about noise is understood. The next time you stay with us, simply let us know you would like to avoid certain areas of the property, and we will do our best to make that happen. It was a pleasure having you join us, and we sincerely hope you will give us another chance to change your perceptions down the line and deliver a seamless stay worthy of a perfect rating.

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved my stay at The Hotel Shattuck. My room was very pleasant and comfortable. The hotel decor is beautiful and It has a good vibe. I was really impressed with the quality of the food as well. I would stay here again. The only downside is there is very little street parking and you have to park in the parking garage across the street at $46 per night.
2024년 4월에 3박 숙박함

4/10 - 별로예요

Yun-Hsi

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is fairly clean. With everything you will need. But you can hear the noice on the road very clearly with windows closed. Also sounds of air conditioning, water running and other noice is making it hard to sleep at night
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 29일
Dear Yun-Hsi,Thank you for taking a moment to let us know about your recent experience staying with us. We are disappointed you did not receive a quality night's sleep because of the noise. If you have issues during your visit, our helpful team is always willing to assist in any way we can. It was nice having you as our guest, and we hope you will consider staying with us again the next time you are in the area.

10/10 - 훌륭해요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
lovely, comfy rooms. quiet and cozy
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 29일
Dear Bruce,Thank you for the five-star review! We're thrilled you enjoyed our comfy, quiet, and cozy rooms. We look forward to welcoming you back soon for another lovely stay at Hotel Shattuck Plaza.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, not far from the Cal campus. Very nice to get a bottle of wine for Expedia VIP status.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 26일
Dear Peter,It was an honor to host you at Hotel Shattuck Plaza. We're pleased you liked our convenient downtown location, just two blocks from UC Berkeley. Our team looks forward to seeing you again.

4/10 - 별로예요

Jinyan

별로예요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: FOM 님, 2024년 5월 15일
hank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Please feel free to contact me directly if there is anything I can assist you with.Thank you for choosing Hotel Shattuck Plaza!

6/10 - 괜찮아요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the hotel and the service. There was major construction going on literally right outside our window that started at 7:10am. It was very noisy and disruptive…..a rude awakening . We would stay again despite this.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 26일
Dear William,Thank you for sharing your experience. We're pleased you enjoyed our hotel and our team's hospitality, though we regret the disturbance caused by the nearby construction. We appreciate your understanding and look forward to welcoming you back under quieter circumstances for a more restful experience.

10/10 - 훌륭해요

Shelly 님, Fair Oaks

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was perfect, cute, clean. We really liked there was a bar and restaurant in the facility. Wish it would have stay open 11 PM, but still nice. We would definitely stay there again and pay extra for the parking.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Shelly,Thank you! Our team takes great pride in our wonderful hotel, so they will be delighted to read your lovely five-star review. We are thrilled you were impressed with everything we have to offer and look forward to your next stay with us at Hotel Shattuck Plaza.

6/10 - 괜찮아요

Qing

The toilet facilities are too poor
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Qing,Thank you for your recent stay, and we appreciate you sharing your valuable comments. We're very sorry to hear that the bathroom facilities fell short of meeting your expectations. We encourage our guests to reach out to our front desk team with any issues that may occur so we can find a solution and ensure you have a comfortable visit. We're grateful for your feedback, and we hope to have the opportunity to impress you on another occasion.

10/10 - 훌륭해요

Monika

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location & friendly staff Lots of very nice restaurants in walking distance
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Monika,It was a pleasure to host you at Hotel Shattuck Plaza. We appreciate you highlighting our convenient location near restaurants. Our team hopes to welcome you back soon!

4/10 - 별로예요

Ban 님, Menlo Park

2024년 4월에 2박 숙박함
답변 제공: FOM 님, 2024년 5월 15일
hank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Please feel free to contact me directly if there is anything I can assist you with.Thank you for choosing Hotel Shattuck Plaza!

10/10 - 훌륭해요

Tatia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Old building, well maintained. Nice play EXCELLENT location. Easy access to BART, UC Berkeley, food, etc.—great home base while exploring the region.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Tatia,It was such a pleasure having you as our guest! Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests. Thank you for your perfect rating, and we hope you return soon.

10/10 - 훌륭해요

Les

2024년 4월에 1박 숙박함
답변 제공: FOM 님, 2024년 5월 15일
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

4/10 - 별로예요

Aileen

2024년 4월에 2박 숙박함
답변 제공: FOM 님, 2024년 5월 15일
hank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Please feel free to contact me directly if there is anything I can assist you with.Thank you for choosing Hotel Shattuck Plaza!

10/10 - 훌륭해요

Barak

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is excellent! They’re always making sure to look out for you. I’ve gotten upgrades almost every single time I’ve been here ! Thank you, Shattuck team!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 22일
Dear Barak,Thank you for sharing your experience at Hotel Shattuck Plaza! It's always a pleasure to welcome our guests back, and our team is delighted to have earned your praise. Please consider staying with us again for another terrific experience in the future.

10/10 - 훌륭해요

carolyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: FOM 님, 2024년 5월 15일
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 - 훌륭해요

Mairi 님, Beverly Hills

2024년 4월에 1박 숙박함
답변 제공: FOM 님, 2024년 5월 15일
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 - 좋아요

Isai

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I did not like the wifi -- to slow!
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Isai,We appreciated the opportunity to host you at Hotel Shattuck Plaza. While we hope you had a comfortable stay overall, we're sorry you struggled with our Wi-Fi. Rest assured, we'll reach out to our internet service provider with your thoughts. We value you as our guest and hope you return soon.

8/10 - 좋아요

David 님, W. Hollywood

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice old time feel. Friendly staff.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear David,We appreciate you reviewing your stay at Hotel Shattuck Plaza. Our team is happy that you had a pleasant visit. Built over 100 years ago, our building offers a unique history! Thank you for being our guest, and we hope to welcome you back.

6/10 - 괜찮아요

Lesley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The pillow was very high and hard
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Lesley,Thank you for taking the time to leave a review. We apologize for any issues faced and we will use your feedback to help us improve the comfort of future guests. We hope you will consider staying with us again soon.

10/10 - 훌륭해요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: FOM 님, 2024년 5월 15일
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wow, this was an awesome property to stay at for our group's trip to Berkeley! Fantastic staff and a great & clean room. We will definitely be back!
2024년 2월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Eric, Thank you so much for choosing Hotel Shattuck Plaza. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your five-star review. Your feedback is greatly appreciated, particularly your recognition of our beautiful property, commitment to cleanliness, and amazing staff. We look forward to welcoming you back next time. It was truly our pleasure to host you.

10/10 - 훌륭해요

Natalie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was construction early in the morning but other than that I would recommend staying here! Very close to UC Berkeley, staff is very friendly and a lot of food options.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Natalie,Thank you for visiting Hotel Shattuck Plaza. We are pleased you enjoyed our friendly service, delicious food, and convenient location. The construction noise you encountered was from another nearby property, and we hope this is finished quickly. It was an honor having you as our guest, and on behalf of our team, we want to welcome you back again anytime.

10/10 - 훌륭해요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was beautiful, had everything we needed and was very clean. While the area around the hotel is under construction, we weren't bothered because we were there for its proximity to Cal, a mere 5 minute walk. There are a number of tasty restaurants nearby and the Bart station is literally across the street. It was the perfect base camp for our Cal visit.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Andrea,Thanks so much for the five stars! We're so happy you enjoyed our beautiful, clean accommodation, as well as our strategic location, just minutes away from a diverse selection of shopping, dining, and public transportation options. We hope you will come to stay with us again soon!

4/10 - 별로예요

Terr

The air conditioner in my room rattled throughout my entire stay. They first offered to tix the noise and never followed up with me for a change of room. I am thankful that I didn't have to stay in the room throughout the day as I just used it to sleep for a few (uncomfortable) hours.
2024년 4월에 2박 숙박함
답변 제공: FOM 님, 2024년 4월 4일
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the experience. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing Hotel Shattuck Plaza!

8/10 - 좋아요

Michael

2024년 4월에 1박 숙박함
답변 제공: FOM 님, 2024년 5월 15일
Thank you for choosing Hotel Shattuck Plaza!

10/10 - 훌륭해요

Patrick

2024년 3월에 1박 숙박함
답변 제공: FOM 님, 2024년 5월 15일
Thank you for choosing Hotel Shattuck Plaza!

10/10 - 훌륭해요

Jerrold 님, Bedford

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, renovate room and great service. Room a bit noisy if it's facing Shattuck.
2024년 3월에 3박 숙박함
답변 제공: FOM 님, 2024년 4월 4일
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 - 훌륭해요

nazanin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 3월에 2박 숙박함
답변 제공: FOM 님, 2024년 4월 4일
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 - 훌륭해요

Chak Fung

2024년 3월에 1박 숙박함
답변 제공: FOM 님, 2024년 5월 15일
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

6/10 - 괜찮아요

Vanessa

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
The construction noise and been woken up at 7:30am to a bulldozer by my window was unfortunate. I wish the check in person would have considered a different room for my family.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 14일
Dear Vanessa,We appreciate you taking the time to reach out and share your feedback. Please accept our apologies for any noise disturbance you experienced. Our team is happy to find a solution to anything less than perfect during your stay. On your next visit, we look forward to meeting all your expectations.

10/10 - 훌륭해요

Virginia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All was great. caring staff.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 31일
Dear Virginia,Thank you for sharing your experience with us! Providing exceptional service is our priority, and it's fantastic to know that you felt well taken care of. We look forward to welcoming you back to Hotel Shattuck Plaza for another memorable visit.

10/10 - 훌륭해요

Susan H 님, San Jose

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service and great location
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
Dear Susan,Thank you for choosing Hotel Shattuck Plaza. Our team is delighted you received excellent service during your stay with us and enjoyed our convenient location. We take pride in providing our guests with a comfortable experience and appreciate your feedback. It was our pleasure to host you, and we hope to see you the next time you are in the area for another memorable experience.

10/10 - 훌륭해요

william

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were friendly and very helpful.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 24일
Dear William,Thank you for choosing Hotel Shattuck Plaza! Your kind words genuinely encourage us to continue our efforts to deliver a uniquely tailored, authentic, and locally rooted experience to every individual who walks through our doors. We take pride in providing a phenomenal experience for our guests, and we value your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: FOM 님, 2024년 4월 4일
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 - 훌륭해요

Rahul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
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2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 24일
Dear Rahul,It was a pleasure hosting you at Hotel Shattuck Plaza! We're glad you enjoyed your visit, and we look forward to seeing you again soon.