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모텔 6 오클랜드, 캘리포니아 - 엠바카데로 여행 후기

2 out of 5
모텔 6 오클랜드, 캘리포니아 - 엠바카데로
1801 Embarcadero, Oakland, CA

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1005개 이용 후기 중 325개" "
평점 8 - 좋아요. 1005개 이용 후기 중 262개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 181개" "
평점 4 - 별로예요. 1005개 이용 후기 중 92개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 145개" "

7.4/10

청결 상태

7.6/10

직원 및 서비스

6.4/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

2019년 5월에 3박 숙박함

8/10 - 좋아요

SEUNGHOON

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태

6/10 - 괜찮아요

dorit

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is clean but very very old and basic. The only nice thing about it is the marina view. The type of people who stayed in the property made me feel unsafe and insecure
2024년 5월에 2박 숙박함

6/10 - 괜찮아요

Yining 님, HAPPY VALLEY

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The door lock is not completely closed. Bed is too soft. Area was feel unsafe
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

danyell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

A.H.

별로예요: 청결 상태, 직원 및 서비스
2024년 5월에 3박 숙박함

2/10 - 너무 별로예요

Alejandro

별로예요: 숙박 시설 상태 및 시설
Nada
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Alanna

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Trash all over the grounds and the water was tepid need for water
2024년 5월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 21일
Hi Alanna,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 - 너무 별로예요

Ricky

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn’t even get the bare necessities for the price.
2024년 5월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 5월 15일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 - 좋아요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The view I'd beautiful
2024년 5월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 5월 15일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - 훌륭해요

TAKATOSHI

2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Michael

2024년 4월에 4박 숙박함

8/10 - 좋아요

Richard

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The customer service is trash everything else was ok
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 6일
Hi Richard, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 - 괜찮아요

Stephen 님, Gardena

좋아요: 직원 및 서비스
Not motel’s fault, but people in the room above were dropping things on the floor late into the night and again early in the morning. My room was located near the stairs and was very noisy.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

cherrie

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
I think this is amazing motel for its price. My only complaints you can not hook up any devices to the tv, and staff was stingy with products. I.e towels, toilet paper, and never got an extra pillow i asked for. Other wise clean, not as noisy as most cheap motels. I would come back and would even rate alot 5/5 if those complaints where dealt with.
2024년 4월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 6일
Hi Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 - 너무 별로예요

Jeremy

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
When booking at a Motel 6 or other inexpensive chain no one ever expects perfection, however I expect whatever old/run-down amenities that are promised to be functional when I enter the room. You know, like maybe a heater that works on a cold night, or a TV that doesn’t randomly turn itself on/off because someone installed it to sit on the power button. Maybe a phone that isn’t so scratchy that you can hear the other person talking. There’s empty Ketchup packages and other trash all over the grounds. The stairs were falling apart in such a way that made it easy to catch your foot on. I almost fell down them as I was leaving. Unfortunately, I forgot to mention that along with the other issues while talking to the manager, who could only offer me a certificate for a free night at any Motel 6. Really? When I arrived it was late so the lobby was understandably locked, however, for safety, customers should be let in and the door relocked, instead of making them check in at a window outside. Because of technical issues, I had to stand out in the cold waiting for 30-45 minutes before I could receive my room key. Not comfortable or safe, as I saw multiple people passing through the property that were not staying there. Two walked within 2 feet of me. I watched them walk onto the property from the street and back off later. Someone was collecting cans from the trash can in the front, just a few feet from the window I was checking in at. Nothing good about this experience at all.
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 6일
Hi Jeremy,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

10/10 - 훌륭해요

Jimmy

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 5월 3일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - 훌륭해요

Jimmy

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is the best i seen anywhere else
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 30일
Hi Jimmy, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

10/10 - 훌륭해요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 25일
Hi Ian,Thank you for the amazing review!Maz K.#Team6

2/10 - 너무 별로예요

Lester

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not use the hotel when I arrived they told me to cancel the reservation and the person who helped me did it in a bad way and now they do not want to refund my money
2024년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 17일
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 - 훌륭해요

Benjamin

2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 18일
Hi Benjamin, Thanks for your review, we really appreciate the support.Natalie #Team6

8/10 - 좋아요

cyrone 님, minneapolis

별로예요: 직원 및 서비스
Ok
2024년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 17일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 - 너무 별로예요

Brittney34

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I felt unsaf
2024년 4월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 17일
We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Nancy Y.#Team6

2/10 - 너무 별로예요

Karthik

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not clean, broken door guards, it is just falling apart.
2024년 3월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 26일
Hi Karthik,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 - 훌륭해요

Wanchun

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good for the price
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 26일
Hi Wanchun,Thank you for the perfect rating!! Maz K.#Team6

10/10 - 훌륭해요

Deion

2024년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 29일
Hi Deion,Thank you for the perfect rating!Lilith#Team6

8/10 - 좋아요

Bettina

좋아요: 청결 상태
2024년 2월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 29일
Hi Bettina,Thank you for positively rating your stay!Lilith#Team6

10/10 - 훌륭해요

Tanisha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the view
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 12일
Hi Tanisha,Thank you for the amazing review! Maz K.#Team6

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 7일
Hi Scott,Thank you for the excellent rating!! Maz K.#Team6

10/10 - 훌륭해요

Kennith

2024년 2월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 7일
Hi Kennith,Thank you for the excellent review! Maz K.#Team6

10/10 - 훌륭해요

Chelise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stay here for the price it’s not a bad place to stay at
2024년 2월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 7일
Hi Chelise, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

8/10 - 좋아요

Bryan

2024년 2월에 2박 숙박함

8/10 - 좋아요

Charles B

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 7일
Hi Charles B,Thank you for positively rating your stay!!Maz K.#Team6

10/10 - 훌륭해요

Will

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stay here frequently when I’m in Oakland for my career . I love that they have upgraded to allow Netflix to be used . A great bargain and very convenient for me .
2024년 2월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 7일
Hi Will, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

6/10 - 괜찮아요

Larry

아이를 동반한 가족 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
For staying one night and just to sleep and leave it was ok but for longer stays, pay for something better
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 29일
Hi Larry,Thanks for your positive rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 - 훌륭해요

mei-ching

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is by the bay. Beautiful.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Chelise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 8일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - 훌륭해요

Walter

단체 여행, 반려동물 동반 여행
Good service is good only the clean up is not ok we are 6 night and they never cleaned the room
2024년 2월에 6박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 29일
Hi Walter,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6

2/10 - 너무 별로예요

Joseph

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Hot water non existent in shower. Faucet trickles.
The shower is cold all the time. The water that comes out the sink is a trickle at the most. Makes you feel like your in a third world country.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 22일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 - 훌륭해요

Kamowan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff were very friendly. Room i got has very nice view.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 22일
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

10/10 - 훌륭해요

Bryan 님, Whittier

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy bueno
2024년 2월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 22일
Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6

10/10 - 훌륭해요

Jacqueline

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and cheap hotel
답변 제공: Brand Experience Team 님, 2024년 2월 22일
We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Kaur J. #team6

10/10 - 훌륭해요

실제 이용하신 고객

2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Ursula

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly recommended! I absolutely love coming to this property. The staff is very welcoming. When I arrived, I requested a room facing the waterfront and for a little extra, they accommodated me! The rooms have blackout curtains, great TV channels, and of course, a great view depending on where your room is. Some rooms come with a microwave and refrigerator/microwave... you'll need to request them, though. Be sure to take a vantage of fishing off their pier! I caught plenty the last time i was here. This time i did not since i was just in a quick getaway. The only downside I had this time, was a sticky shelf next to the sink.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 14일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 - 훌륭해요

Alicia

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
This location is so amazing great staff as well
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 14일
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

8/10 - 좋아요

Martha

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 14일
Hi Martha,Thank you for the excellent review! Maz K.#Team6

8/10 - 좋아요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly
My stay was amazing the room was clean, the stuff from the office to the housekeeper was excellent, I'll recommend motel6 to my friend and family
2024년 1월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 6일
Hi Maria, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Customer service was awesome the people were awesome the hotel was clean I really enjoyed my stay appreciate it everyone there
2024년 1월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 6일
Hi Ashley, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 - 훌륭해요

grant

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 2월 7일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 - 너무 별로예요

Maria

2024년 1월에 5박 숙박함
답변 제공: Nancy Y. 님, 2024년 2월 7일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6