The check-in process was difficult. The room service was TERRIBLE! Paper boxes and insufficient utensils, I wouldn't even call it room service. Parking is super expensive and you get charged for taking it in and out of the garage. The hotel is not accommodating when it comes to parking or giving a voucher if you do take it out of parking. The restaurant food in the Hotel was terrible, my sister ended up getting diarrhea. The French Toast was soggy. I usually can count on Marriott when all other hotels fail, but this one failed me too.