객실에서 보이는 전망

오클랜드 메리어트 시티 센터 여행 후기

4 out of 5
오클랜드 메리어트 시티 센터
1001 Broadway, Oakland, CA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1004개 이용 후기 중 594개" "
평점 8 - 좋아요. 1004개 이용 후기 중 220개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 85개" "
평점 4 - 별로예요. 1004개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 64개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bart역에서 가까워 좋고 샌프란시스코로 진입 용이합니다. 음식점 음식 맛있고 깨끗합니다. 주변 철도소리, 지하철 진동이 조금 있습니다. 10층이상층에 머무름.
2022년 6월에 11박 숙박함
답변 제공: KB 님, 2022년 7월 14일
Thank you for your kind comments. We hoe to see you again soon!

10/10 - 훌륭해요

Crystal

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 5월 24일
Dear Crystal, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Oakland Marriott City Center; we look forward to seeing you again soon. Kelly O'ConnellDirector of Rooms Operations

10/10 - 훌륭해요

Solomon kassa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service
2024년 5월에 2박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 5월 20일
Dear Mr. Kassa, It was a pleasure reading your review of Oakland Marriott City Center. We have a devoted team whose top priority is making sure every guest receives the thoughtful and attentive service they deserve. We look forward to sharing your compliments with them. We hope to see you again soon.Kelly O'ConnellDirector of Rooms Operations

10/10 - 훌륭해요

Vernice

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have been staying at this hotel for 30 years. It is beautifully upgraded. Downtown Oakland is not the vibrant place it used to be unfortunately, but this hotel property is a constant bright spot in the area. My late husband and I spent many a romantic weekend here and the expansive view of Oakland from the City facing rooms is still a beautiful sight to take in.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Elisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We like our room very much and the bed is very comfortable!
2024년 5월에 1박 숙박함

8/10 - 좋아요

Muizz

Nice property
2024년 5월에 2박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 5월 15일
Dear Muizz, Thank you for the great review of Oakland Marriott City Center! We appreciate your comments about our design and ambiance. We value hearing from our guests and love knowing how much you enjoyed our property. We hope to welcome you again soon!Kelly O'ConnellDirector of Rooms Operations

10/10 - 훌륭해요

bonnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Thursday through Sunday Valet Staff were excellent 5/9-12/2024. They were all professional and courteous. Working constantly to park and retrieve cars. The Door man wan nice as was cleaning staff
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Rasoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good
2024년 5월에 2박 숙박함

8/10 - 좋아요

john

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
j
2024년 5월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 5월 13일
Dear John, Thank you for taking the time to post a nice rating of Oakland Marriott City Center. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay.Kelly O'ConnellDirector of Rooms Operations

8/10 - 좋아요

Hanifa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent stay.
2024년 5월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 5월 11일
Dear Hanifa, Thank you for the kind rating! It is always exciting to know that we exceeded most of your expectations; we are glad you enjoyed your stay. It was a pleasure hosting your visit to Oakland Marriott City Center, and we hope to see you again soon. Kelly O'Connell,Director of Rooms Operations

10/10 - 훌륭해요

Coin

좋아요: 편의 시설/서비스
Good
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant and efficient staff; lovely bar and restaurant on premises if you wish to have a convenient meal.
2024년 4월에 4박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 5월 10일
Dear Laura, Thank you for choosing to stay at Oakland Marriott City Center and sharing your experience. We are delighted to know you were pleased with our courteous associates and excellent on-site bar and restaurant. It was a pleasure to host you, and we look forward to your return visit. Kelly O'ConnellDirector of Rooms Operations

10/10 - 훌륭해요

Erik 님, Oakland

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a nice property.
2024년 3월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 4월 28일
Dear Erik, Thank you for the great review of Oakland Marriott City Center! We appreciate the flattering comments about our design and ambiance. We value hearing from our guests and love knowing how much you enjoyed our property. We hope to welcome you again soon!Kelly O'Connell,Director of Rooms Operations

8/10 - 좋아요

Bassam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
park with valet and pay$60, otherwise your car won’t be safe
2024년 4월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 4월 24일
Dear Bassam, Thank you for choosing Oakland Marriott City Center and sharing your experience. We deeply regret your disappointment with the parking charge. This fee is listed on our website, and we will share your comments appropriately. Everything we do aims to provide our guests with an excellent hotel experience; therefore, we are grateful for the feedback. We hope to have another chance to provide a better experience in the future. Kelly O'ConnellDirector of Rooms Operations

10/10 - 훌륭해요

Andrea

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was in town for an event. The hotel staff was very friendly and helpful. I felt very safe. No issuing with parking and we enjoyed room service. *Only small issue and I didn't advise the front desk our refrigerator didn't work.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Cindy

단체 여행, 연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the property. Didn’t feel safe walking too far from the property.
2024년 4월에 2박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 4월 22일
Dear Cindy, Thank you for choosing Oakland Marriott City Center and sharing your experience. We are pleased that you enjoyed your stay overall; however, we regret that we missed meeting some of your expectations. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Kelly O'ConnellDirector of Rooms Operations

10/10 - 훌륭해요

Demetrius

Great
2024년 4월에 1박 숙박함

8/10 - 좋아요

Dain

2024년 4월에 1박 숙박함
답변 제공: Director of Room Operations 님, 2024년 4월 15일
Dear Dain, We are thrilled you had an excellent stay at Oakland Marriott City Center, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Kelly O'ConnellDirector of Rooms Operations

10/10 - 훌륭해요

Jennifer 님, Long Beach

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was amazing and accommodated me by checking me in very early. Great room and right across the street from Bart station, so accessible to public transportation. Great food options closeby. Try to get a room with a view of the bay: the higher the floor the better! I was in the 20th floor! The best part was their customer service and I would highly recommend and will definitely stay there again.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was really nice
2024년 4월에 1박 숙박함

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the professional staffer, especially the security guards. They made me feel very welcome. The food at the hotel restaurants was tasty but high priced.
2024년 3월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 3월 17일
Dear Mary, Thank you for choosing Oakland Marriott City Center and sharing your experience. We have a devoted team whose top priority is making sure every guest receives the thoughtful and attentive service they deserve. We are also happy to know you enjoyed your dining experience and that you had a great stay. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Kelly O'ConnellDirector of Rooms Operations

10/10 - 훌륭해요

jose

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to book but construction around the building and one ways can be confusing if you are not familiar with the area
2024년 1월에 1박 숙박함
답변 제공: Oakland Marriott City Center 님, 2024년 3월 24일
Dear Jose,Thank you for taking the time to review our property. We are glad that you found booking an easy process. We hope to host you again in the future!

10/10 - 훌륭해요

Martha

2024년 3월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 3월 23일
Dear Martha, Thank you for the perfect rating. We are glad you had a wonderful time at Oakland Marriott City Center. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Kelly O'ConnellDirector of Rooms Operations

10/10 - 훌륭해요

Arturo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing
2024년 3월에 1박 숙박함
답변 제공: Director of Room Operations 님, 2024년 3월 3일
Dear Arturo, Thank you for the great feedback! It is always exciting to know that we exceeded all your expectations; we are glad you enjoyed your stay. We hope you were able to experience the best of thriving Oakland with our convenient downtown location near top dining, nightlife, entertainment, and sporting venues. It was a pleasure hosting your visit to Oakland Marriott City Center, and we hope to see you again soon.Kelly O'ConnellDirector of Rooms Operations

10/10 - 훌륭해요

Diana

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked everything but seriously the parking should be included in the price. We were there 1 night and it was 45.00 to pay for parking. Not really excited about that.
2024년 2월에 1박 숙박함
답변 제공: Director of Room Operations 님, 2024년 3월 3일
Dear Diana, We are glad that you enjoyed your stay with us. However, we sincerely regret the disappointment that you had with our parking charges. Thank you for choosing Oakland Marriott City Center and we look forward to seeing you again very soon.Kelly O'ConnellDirector of Rooms Operations

2/10 - 너무 별로예요

Jason

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had booked and paid for a king bed, instead was given two doubles. I call nonsense that Expedia “booked it wrong” with them. Unacceptable
2024년 2월에 3박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 2월 26일
Dear Jason, Thank you for sharing your feedback. We regret the inconvenience you encountered regarding your reservation issues. If you made a booking through a third-party, prepaid site, you will need to make financial inquiries through them. We recommend that you contact them directly for a resolution regarding any billing concerns or inquiries. We appreciate your patience, and we hope you will revisit us whenever your travels you back this way.Kelly O'Connell,Director of Rooms Operations

10/10 - 훌륭해요

Evette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One night family stay attending Chinese New Year
Staff are very accommodating to our schedules, granting us early check in and late check out, very safe and quiet; walking distance to beautiful Chinatown, restaurants ~self parking very convenient ~ one drawback is no WiFi for a hotel like Marriott in 2024👎 charging $15 for a day
Beautiful morning rainbow
Gorgeous night view
2024년 2월에 1박 숙박함
답변 제공: OMCC 님, 2024년 2월 28일
Thank you for reviewing your stay with us and we are thrilled to hear you enjoyed everything! For your next stay, WiFi is complimentary for all of our Marriott Bonvoy members and we can share more!

10/10 - 훌륭해요

lori

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: OMCC 님, 2024년 2월 28일
Thank you for staying with us.

10/10 - 훌륭해요

Gabriel

The staff was superb everyone including front desk, the valet, and cleaning services
2024년 2월에 1박 숙박함
답변 제공: OMCC 님, 2024년 2월 28일
Thank you for taking the time to review your stay with us!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: OMCC 님, 2024년 2월 28일
Thank you for the 10/10 review of your stay!

10/10 - 훌륭해요

Meghan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a great hotel and the door dashers arrive fast! The only down size is parking. It was $45 a night.
2024년 2월에 1박 숙박함
답변 제공: OMCC 님, 2024년 2월 14일
Thank you for staying with us at Oakland Marriott City Center!

10/10 - 훌륭해요

Diego

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was clean and the view from the room was fantastic.
2023년 12월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 2월 5일
Dear Diego, Thank you for choosing Oakland Marriott City Center and sharing your experience. We are glad you liked our well-maintained hotel and that you enjoyed the amazing views from your accommodations. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Kelly O'ConnellDirector of Rooms Operations

10/10 - 훌륭해요

Brianna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Doesn't serve breakfast
2024년 2월에 1박 숙박함
답변 제공: OMCC 님, 2024년 2월 14일
Thank you for staying with us at Oakland Marriott City Center!

10/10 - 훌륭해요

Raquel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Flooded apt... and they saved the day
This was an emergency stay due to my apartment flooding. The Vallet and Staff were so good to me. Thank you so much
2024년 1월에 1박 숙박함
답변 제공: OMCC 님, 2024년 2월 14일
Thank you for staying with us at Oakland Marriott City Center!

10/10 - 훌륭해요

Michael

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, wonderful staff, fantastic food.
2024년 1월에 3박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 2월 1일
Dear Michael, Thank you for sharing about your stay at Oakland Marriott City Center. We appreciate the generous remarks and are glad you could enjoy our convenient, modern hotel that reflects the dynamic surroundings of downtown Oakland. We understand the importance of the details that make up a great stay and are happy knowing our prime location, courteous associates as well as food and beverages enhanced your visit with us. We hope to see you again soon!Kelly O'ConnellDirector of Rooms Operations

8/10 - 좋아요

Thanh

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: OMCC 님, 2024년 2월 14일
Thank you for staying with us at Oakland Marriott City Center!

10/10 - 훌륭해요

lori

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: OMCC 님, 2024년 2월 14일
Thank you for staying with us at Oakland Marriott City Center!

10/10 - 훌륭해요

Regina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely hotel. Clean and convenient
2024년 1월에 1박 숙박함
답변 제공: OMCC 님, 2024년 2월 14일
Thank you for staying with us at Oakland Marriott City Center!

8/10 - 좋아요

Amy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice view, comfortable room, sketchy neighborhood
I really enjoyed the big window with a view of Oakland and downtown SF. The bed was comfortable and there is an onsite restaurant. Nice lobby. The security in the hotel was good but the surrounding neighborhood is rough (much more than just a couple of years ago). You really have to be careful walking in this neighborhood at night.
2024년 1월에 2박 숙박함
답변 제공: OMCC 님, 2024년 2월 14일
Thank you for staying with us at Oakland Marriott City Center! We appreciate the beautiful picture of the view of The Bay and Oakland.

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: OMCC 님, 2024년 2월 14일
Thank you for staying with us at Oakland Marriott City Center!

10/10 - 훌륭해요

Ramon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff … very pleasing and professional. They made the stay well worth it.
2024년 1월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 1월 15일
Dear Ramon, It was a pleasure reading your review of Oakland Marriott City Center. We have a devoted team whose top priority is ensuring every guest receives the thoughtful and attentive service they deserve. We will share your compliments with them. Thank you for choosing us, and we look forward to your return visit. Kelly O'ConnellDirector of Rooms Operations

10/10 - 훌륭해요

Rene

좋아요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 1월 14일
Dear Rene, Thank you for the perfect rating. We are glad you had a wonderful time at Oakland Marriott City Center. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Kelly O'Connell Director of Rooms Operations

2/10 - 너무 별로예요

James

2024년 1월에 1박 숙박함
답변 제공: OMCC 님, 2024년 2월 14일
Thank you for staying with us at Oakland Marriott City Center!

10/10 - 훌륭해요

Kiani

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really nice room and affordable also a great location. Could easily get to hot spots in Oakland. Check in was smooth and valet parking very convenient.
2023년 12월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 1월 9일
Dear Kiani, Thank you for writing a review about your stay at Oakland Marriott City Center. We are glad our location perfectly suited your travel plans and that you enjoyed our clean accommodations and valet service. It was a pleasure having you, and we look forward to hosting you again the next time you are in the area. Kelly O'Connell Director of Rooms Operations

10/10 - 훌륭해요

JAMES

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent staff with easy checking in and out. Special notice to Ms Monica. Excellent customer service.
2024년 1월에 2박 숙박함
답변 제공: OMCC 님, 2024년 2월 14일
Thank you for staying with us at Oakland Marriott City Center!

4/10 - 별로예요

Eric

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Won't book this place again
We booked an hour to play Top Golf and it was a disaster. The woman who set us up, walked away without giving us complete instructions how to use the system and we wasted most of our time having to restart the game because it kept having us play the same hole over and over. When we finally got past this, we played two holes and the system reset itself. We finally gave up. The restaurant/bar was open for a few hours in the am and then again in the pm. This was true even on Sunday when there were football games on all day. The bartender told us it was management cutting labor costs. The room was hot and muggy even with the AC on. Pillows were the softest and least effective I have ever used. Cheap, cut corners at every point, not up to Marriot standards. Friends stayed at the AC Marriot and we visited their location. Would rather have stayed there. Hotels.com site said price would be $183 including tax. When I arrived, the charge was $226 and we had no incidental charges. Seems like the website should be able to calculate all fees in advance.
2024년 1월에 1박 숙박함
답변 제공: OMCC 님, 2024년 2월 14일
Thank you for reviewing your stay and we apologize you did not experience a true Oakland Marriott City Center stay. We have followed up internally to ensure this does not re-occur.

10/10 - 훌륭해요

Shawn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Property and friendly staff
2023년 12월에 1박 숙박함
답변 제공: OMCC 님, 2024년 2월 14일
Thank you for staying with us at Oakland Marriott City Center!

2/10 - 너무 별로예요

Alexander

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Initially I thought that I had lost my wallet. They want a physical card to charge incidentals. Their “solution” was to cancel the reservation and give me a refund, and turn me out onto the street at 9:30 in Oakland, California. I did eventually find my wallet at the bottom of my backpack so I did not get turned it into the street. But that there was a real danger of this happening is enough. This is the stupidest policy in the history of hospitality and I will not patronize this entire stupid chain for a long as I live. What is wrong with you people.
2023년 12월에 2박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 1월 5일
Dear Alexander, Thank you for taking the time to evaluate your experience. We are sorry you were inconvenienced by our payment policy. It is our hotel’s policy not to accept cash as a form of payment. We must have a credit or debit card on file for each reservation to cover incidentals during your stay. This is standard industry practice at reputable hotel chains, and we regret any miscommunication regarding this concern. We regret we could not host you during this visit, and we can understand the frustration you faced. We hope to see you the next time your travels bring you to our area.Kelly O'ConnellDirector of Rooms Operations

6/10 - 괜찮아요

Francisco

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2024년 1월 4일
Dear Francisco, Thank you for choosing to stay with us and for rating your experience. We regret if we provided you with anything other than a perfect, seamless experience, and we hope you will come back for a much-improved stay. Thank you again for being our guest.Kelly O'ConnellDirector of Rooms Operations