숙박 시설 정면

수퍼 8 바이 윈덤 오션사이드 다운타운 여행 후기

2 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 198개 이용 후기 중 107개" "
평점 8 - 좋아요. 198개 이용 후기 중 39개" "
평점 6 - 괜찮아요. 198개 이용 후기 중 19개" "
평점 4 - 별로예요. 198개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 198개 이용 후기 중 18개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

maria

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay and very quiet
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

jesse

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Amazing
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 29일
Hello jesse,We are delighted to hear that you had an amazing stay with us! Your kind words are truly appreciated, and we hope to welcome you back in the near future for another exceptional experience.

8/10 - 좋아요

Joy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean property, nice bathroom, professional staff, odd smell upon entering room, noisy neighbors.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 29일
Hello Joy,We appreciate your feedback and are glad you found our property clean with a nice bathroom. Our team strives to provide a professional service. Should you encounter any issues during your stay, kindly contact the management for further assistance.

10/10 - 훌륭해요

Douglas

가족 여행
좋아요: 편의 시설/서비스
Nice beds, good area to get to things.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 28일
Hello Douglas,We're thrilled to hear you enjoyed our comfortable beds and convenient location for exploring the area. Thank you for sharing your positive feedback with us!

10/10 - 훌륭해요

Tizoc

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the basics clean and hot water. A no thrills comfortable place pass a quiet restfull night.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 28일
Hello Tizoc,We're pleased to hear that you found your stay comfortable and restful. Your feedback is appreciated, and we strive to provide a welcoming environment for all our guests. If you have any further comments or suggestions, please feel free to contact us directly.

8/10 - 좋아요

Shaye

단체 여행, 연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Vdsg
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 25일
Hello Shaye,We appreciate you taking the time to share your feedback with us. Please feel free to reach out to our management team to further discuss your experience. Thank you for choosing our hotel for your stay.

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
5 star
답변 제공: Manager 님, 2024년 5월 24일
Hello Laura,We appreciate your 5-star rating and are pleased to hear you enjoyed your stay with us. Should you have any further feedback or require assistance, please do not hesitate to contact our management team. Thank you for choosing our hotel, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Jadateresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thanks for everything!!
2024년 5월에 7박 숙박함
답변 제공: Manager 님, 2024년 5월 22일
Hello Jadateresa,We appreciate your feedback and are delighted to hear that you enjoyed your stay with us. Should you have any further comments or suggestions, please don't hesitate to reach out to our management team directly. Your satisfaction is our top priority.

8/10 - 좋아요

Marco 님, shafter

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean renovated rooms, conveniently located close to the beach and restaurants.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 14일
Hello Marco,We are pleased to hear you enjoyed our recently renovated rooms and the hotel's prime location near the beach and dining options. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Sergio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gracias 🙏
2024년 5월에 4박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Sergio,We appreciate you taking the time to share your feedback with us. If you have any further comments or concerns, please don't hesitate to reach out to our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Jadateresa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk and other staff was always helpful and friendly. Even at 3am. Love it!! Coffee all day. Knowledgable about the area!! Very considerate of my needs.. Even after check in.. This place is now my FIRST GO TOO!! THANKS FOR EVERYTHING
2024년 5월에 4박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Jadateresa,We are thrilled to hear that you enjoyed the exceptional service provided by our staff and found them helpful and accommodating. It's wonderful to know that our team contributed to making your stay memorable. We appreciate your kind words and look forward to welcoming you back for another great experience soon!

10/10 - 훌륭해요

Jose 님, Los Angeles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The suite with hot tub the best
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 6일
Hello Jose,We are delighted to hear that you enjoyed our suite with a hot tub. Your feedback is appreciated as we strive to provide exceptional experiences for all our guests. Should you have any further comments or suggestions, please feel free to reach out.

8/10 - 좋아요

Jadateresa

2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 6일
Hello Jadateresa,We're glad to hear you had a pleasant stay with us! Should you have any concerns or suggestions, feel free to reach out to us directly. We hope to welcome you back soon for another great experience!

8/10 - 좋아요

Joseph A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 1일
Hello Joseph A, We hope you had a pleasant stay with us! Please don't hesitate to contact us directly if you have any feedback to share. We value your input and strive to provide excellent service to all our guests.

10/10 - 훌륭해요

Ann 님, Québec

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
L’emplacement de l’hôtel et la gentillesse du personnel!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 28일
Hello Ann,Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement ainsi que la gentillesse de notre personnel! Votre satisfaction est notre priorité et nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochain séjour.

10/10 - 훌륭해요

arnold

단체 여행
좋아요: 편의 시설/서비스
Very nice rooms… would definitely stay again….
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello arnold,We are pleased to hear that you enjoyed your stay with us and that you found our rooms to your liking. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future.

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location helpful staff
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Jennifer,We are pleased to hear that you enjoyed our convenient location and found our staff to be helpful. Your feedback is greatly appreciated as we continuously strive to provide excellent service to all our guests. If you have any further comments or suggestions, please don't hesitate to reach out to our management team.

10/10 - 훌륭해요

Marlayna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked the upgrades of the facility
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Marlayna,We are pleased to hear that you enjoyed the upgrades during your stay with us. Your feedback is valuable to us as we strive to provide our guests with a comfortable and enjoyable experience. If you have any further comments or suggestions, please do not hesitate to contact our management team.

10/10 - 훌륭해요

Miguel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Is a quite and nice place
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Miguel,We appreciate your feedback regarding the peace and ambiance of our hotel. We strive to provide a tranquil environment for all our guests to enjoy during their stay. If you have any other comments or suggestions, please feel free to reach out to our management team directly.

10/10 - 훌륭해요

Joseph

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 28일
Hello Joseph,We are thrilled to hear that you had a wonderful stay with us! Please do not hesitate to reach out if you have any further comments or suggestions. Hope to welcome you back soon!

10/10 - 훌륭해요

Paul 님, Lodi

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 26일
Hello Paul,We are delighted to hear that you enjoyed your stay with us! Our team looks forward to welcoming you back in the future for another fantastic experience.

8/10 - 좋아요

Shirley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was walkable and convenient for the Ironman Oceanside event. It wasn’t my first choice and wasn’t cheap either, price was same to the nicer hotels in the neighborhood. The bed was comfortable and for additional $50, we had late check out at 4 pm enough to finish the event! Overall, really satisfied for our purpose! The staff and manager were accommodating.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Shirley,We are glad to hear you found our location convenient for the Ironman Oceanside event and that you were satisfied with the comfort of your stay. Our team always strives to provide excellent service to our guests, and we are pleased that you found the staff and manager accommodating. Should you have any future stays with us, we hope to make your experience even more enjoyable.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room and bed was clean. The bathroom looked remodeled and was spotless. I could walk to restaurants and the market from the hotel. Manager was very helpful and I was able to get in a room a little early.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Michael,We are glad to hear you enjoyed our clean rooms and convenient location! Our team works hard to provide a positive experience for our guests. Your feedback is much appreciated, and we hope to welcome you back in the future.

10/10 - 훌륭해요

john

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was really laid-back and nice. The rooms were very clean immaculate matter-of-fact upgraded rooms. Nice little continental breakfast very quiet close to the beach. I would definitely recommend us. We had a wonderful stay 10 out of 10.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello john,We are delighted to hear that you enjoyed our friendly staff, clean upgraded rooms, and convenient location close to the beach. It's wonderful to know that you had a great stay and would recommend us to others. Thank you for taking the time to share your positive experience with us. We look forward to welcoming you back in the future!

6/10 - 괜찮아요

REBECCA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Na
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello REBECCA, We appreciate your feedback and regret that your stay did not meet expectations. Your comments have been noted for our continuous improvement. Should you have any further concerns, please do not hesitate to reach out to our management team directly.

10/10 - 훌륭해요

Adriana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Adriana,We are happy to hear that you had a fabulous stay with us! If you have any further comments or suggestions, please do not hesitate to contact us. We hope to welcome you back again soon!

2/10 - 너무 별로예요

Silvia

별로예요: 직원 및 서비스
Unbelievable staff
2024년 3월에 1박 숙박함
답변 제공: Super 8 Staff 님, 2024년 3월 25일
Hello Ms Silvia,I am sorry for inconvenience. we can't verified your valid Identification upon check in due to your last name was not matched with your Expedia reservation under Chavez. we request you to call Expedia and changed your last name so we can verified you upon check in time and you already passed 24 hours cancelation policy. we explained everything to Expedia Representative, He tried to called you back, but you didn't answer. Finally, they changed your name on your reservation, but you didn't come back for check in. we can't cancel prepaid reservation, so it went through as NO Show. We are very sorry, Its part of check in process to reservation should match with valid Identification either passport or Driving License which you didn't have it with you to match your reservation name Silvia Chavez. We are very sorry for any incontinence.

10/10 - 훌륭해요

Jiggs

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for an affordable rate. Staff was gracious and courteous. Good value.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Jiggs,We are thrilled to hear that you enjoyed your stay and found our staff gracious and courteous. Your kind words are truly appreciated. Should you have any other feedback or need assistance in the future, feel free to reach out to us directly.

10/10 - 훌륭해요

Perry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel. Nice and clean room. Friendly staff. Located near harbor, ocean, food places, and bars.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Perry,We are delighted to hear that you enjoyed our clean rooms, friendly staff, and convenient location near the harbor and various amenities. Your positive feedback is truly appreciated and we look forward to welcoming you back for another enjoyable stay.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Will definitely stay next time we're in the area again for vacation
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello David,We are delighted to hear that you enjoyed your stay and that you are considering staying with us again in the future. Your feedback is truly appreciated and we look forward to welcoming you back during your next vacation in the area.

10/10 - 훌륭해요

Tara

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing stay for great price. Walking distance from peir and good food.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Tara,We're delighted to hear you enjoyed your stay and found our location convenient for exploring the area and dining out. Thank you for choosing our hotel for your visit.

10/10 - 훌륭해요

Gustavo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good for price.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Gustavo,We appreciate your positive feedback on our pricing. Should you have any further comments or concerns, please reach out to our management team directly. Thank you for choosing our hotel for your stay.

10/10 - 훌륭해요

Karina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Karina,We are overjoyed to hear that you had a fantastic experience with us! We hope to welcome you back soon for another memorable stay.

10/10 - 훌륭해요

Flor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 2월 23일
Hello Flor,Thanks for being our guest. Your perfect 5 rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 - 괜찮아요

Raghad

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Big room
The room was big and able to accommodate all 5 members of our family. Unfortunately there was finger long cockroach in the bathroom. My girl screamed so hard.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello Raghad, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Jennifer,We're thrilled to hear you had a wonderful stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back soon!

10/10 - 훌륭해요

Erik

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for a last minute stay.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 2일
Hello Erik,Thank you for choosing our hotel for your last-minute stay. We're thrilled to hear that you enjoyed your time with us. We hope to have the opportunity to serve you again in the future.

10/10 - 훌륭해요

Lori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No complaints
Everything was real nice especially the rooms, I've never seen a hotel room that clean and I've worked in hospitality 15 years. Newly renovated, bathroom was real nice
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 2일
Hello Lori,Thank you for your kind feedback on our hotel rooms and the cleanliness. We take great pride in providing a pleasant experience for our guests. Our recent renovations aimed to enhance the overall comfort and aesthetics of our accommodations. We appreciate your recognition and hope to welcome you back in the future.

10/10 - 훌륭해요

Melissa

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for a week ... it is centrally located to many great restaurants, stores for shopping, and only a15 min walk to the beach...the staff was very accommodating...we would definitely stay here again...
2024년 1월에 7박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Melissa,Thank you for choosing to stay with us and for sharing your positive experience! We are delighted that our central location and proximity to restaurants, shopping, and the beach made your stay enjoyable. Our staff takes pride in providing exceptional service, and we appreciate your kind words. We look forward to welcoming you back in the future!

8/10 - 좋아요

shawn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very affordable and conveniently located 3 or 4 blocks away from the beach and a lot of places to eat or get coffee within walking distance. The rooms are clean and well maintained. Free coffee available around the clock and some fruit and muffins in the morning.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello shawn,Thank you for choosing our hotel for your recent stay. We're delighted to hear that you found our location convenient and our rooms clean and well maintained. It's great to know that you enjoyed our complimentary coffee and morning refreshments. We hope to have the pleasure of welcoming you back in the future.

8/10 - 좋아요

Melinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice people at checkin
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 31일
Hello Melinda,Thank you for choosing our hotel for your recent stay! We appreciate your high rating and are delighted to hear you had a great experience with us. We always strive to provide exceptional service and we look forward to welcoming you back in the future.

8/10 - 좋아요

Pedro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 29일
Hello Pedro,Thank you for choosing to stay at our hotel. We appreciate your positive rating and are glad to hear that you had a pleasant experience. Should you have any further comments or suggestions, we encourage you to reach out to us directly so that we can continue to improve our services. We hope to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Raquel

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Raquel,Thanks for being our guest. Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
Typical, basic room. No maid service for our 3 nights stay.
2024년 1월에 3박 숙박함
답변 제공: Super 8 staff 님, 2024년 1월 24일
We are really sorry about room service, due to rainy weather and call outs of housekeeper we missed your rooms. thank you for your feedback we will work on our housekeeper service. thank you.

2/10 - 너무 별로예요

Kianna

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very rude staff I did not want to stay here to begin with and they tried to charge me $100 to cancel so i stayed anyways and when i got there manager lied about someone else being in charge and didn’t want to go get him for a first responders discount. Next day their staff opened my door while i was naked!! Owner then tried to tell me it was my fault .
2024년 1월에 2박 숙박함
답변 제공: Super 8 staff 님, 2024년 1월 22일
I am really sorry to hear that you booked your reservation through third party non-refundable discounted price, when you called to cancel the reservation, we told you to contact third party because you booked with them. no once call us from third party to cancel your reservation. But you decide to come and stayed with us. I am really sorry that car alarm went off but you never complained to front desk so we never get a chance to resolve it. Housekeeper came at 12.30pm next day to give you room service, housekeeper lady said she knock the door twice, she didn't get response from inside than only she opened the room your guest said it's ok and took towels from her, than 1 hours later when you came in the office and said you don't want to stay here and front desk lady apologized about the incident and gave you one night refund and 50 deposit back and gave extra time till 2pm to check out. Front desk tried to be explained that if you could use do not disturbed sign than housekeeper would not disturb you. we are sorry that if you felt that it's your fault. we will work on our housekeeper service. Have a Nice Day!.Super 8 staff.

8/10 - 좋아요

Tamara K

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 22일
Hello Tamara K, We appreciate you choosing our hotel for your stay. If there is anything we can assist you with, please don't hesitate to reach out to us. We hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Brett

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Almost 5 Stars
Check in was a breeze. The room was perfect. As it should be since it is a completely newly remodeled hotel. They did a great job. The only thing that knocked it from a five stars down to four stars was the television. Could not get the Apple AirPlay to work, The smart cast or even hooking up the iPod directly. To top it off the Direc TV satellite TV didn’t even work. But like I wrote it’s a great hotel. It has a great location and they’re doing a good job.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 18일
Hello Brett,Thank you for taking the time to leave a review about your recent stay with us. We're delighted to hear that you had a smooth check-in experience and enjoyed our newly remodeled room. We appreciate your valuable feedback regarding the television and apologize for any inconvenience caused. Our team will look into the issue and address it accordingly. Thank you for highlighting our great location, and we hope to welcome you back again in the future.

10/10 - 훌륭해요

irahn antonio

좋아요: 편의 시설/서비스
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello irahn antonio,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are thrilled to hear that you had a great experience. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

6/10 - 괜찮아요

Samantha

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Pros: The staff was wonderful, helpful and kind. The price was better than the hotels that are right beside it anyways. The 2 king beds were comfortable and the rooms were very large. The AC and fan worked well and helped drown out some of the noise from the roads. Cons: The room was very dirty. Don’t take off your shoes until you’re ready to tuck into bed as you’ll end up with black socks. The floors, walls and counters are all in need of a deep clean. There is a strong cleaning smell when entering the room, but we weren’t sure what was cleaned with it. Busy traffic noise on both sides of the building, though the back of the hotel was better than the front.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Samantha, Thank you for taking the time to share your experience with us. We are delighted to hear that you found our staff to be wonderful, helpful, and kind, and that you found our rates to be competitive. We apologize for any cleanliness issues you encountered during your stay. We will share your feedback with our housekeeping team to ensure that our rooms receive a thorough cleaning. Additionally, we appreciate your feedback regarding the noise from the roads, and we will take it into consideration for future improvements. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 - 훌륭해요

Douglas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Douglas,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any further comments or suggestions, we would love to hear them. We hope to welcome you back in the future for another great stay!