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코트야드 바이 메리어트 오클라호마시티 에어포트 여행 후기

3 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 724개 이용 후기 중 323개" "
평점 8 - 좋아요. 724개 이용 후기 중 208개" "
평점 6 - 괜찮아요. 724개 이용 후기 중 91개" "
평점 4 - 별로예요. 724개 이용 후기 중 46개" "
평점 2 - 너무 별로예요. 724개 이용 후기 중 56개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Price 님, Wichita Falls

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Great place to stay with airport shuttle service
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Chelsea

단체 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay no issues
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
Chelsea, we're thrilled to hear you had a smooth stay at Courtyard Oklahoma City Airport. It's gratifying for us to know you appreciated your trip. Thank you for your review and we hope to welcome you back in the near future.

6/10 - 괜찮아요

Jay

좋아요: 청결 상태
별로예요: 직원 및 서비스
Understaffed and unprepared
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 23일
Jay, your feedback is appreciated. It's concerning to hear about your experience of the hotel seemingly not being adequately outfitted. We understand the importance of excellent customer service and aim to be fully prepared to ensure our guests' comfort. Be sure that your observations will be considered while refining our services. We trust that your future experiences with us will better meet your expectations.

6/10 - 괜찮아요

Brenda Hernandez

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
My AC was broken and a lamp in the room was also broken
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Brenda Hernandez, we regret that your experience wasn't up to your expectations due to issues with room amenities. Ensuring pleasant, comfortable quarters for all our guests is of the utmost importance, and it seems we missed the mark in this case. Issues like this are not the standard at our hotel. Please know, your remarks will be addressed with our maintenance team to prevent this from reoccurring in the future. We value your feedback and hope for an opportunity to offer a superior stay in the future.

10/10 - 훌륭해요

Jocelyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Jocelyn, it's a delight to know that your stay at Courtyard Oklahoma City Airport was to your satisfaction. We appreciate your top rating on Expedia and sincerely thank you for choosing us. We eagerly look forward to your next visit.

10/10 - 훌륭해요

Greg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room bed was comfortable
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 10일
Greg, thank you for sharing your experience at the Courtyard Oklahoma City Airport. It is wonderful to know you found the rooms and beds to be comfortable during your stay with us. Should your travels bring you back to Oklahoma City, we hope to welcome you again in the future!

8/10 - 좋아요

Dana

2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 27일
Thank you for the 4-star rating, Dana!It's great your time at Courtyard Oklahoma City Airport was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

10/10 - 훌륭해요

Carlisa

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Center location was Great. Customers service was awesome
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 3일
Carlisa, we appreciate your high praises for Courtyard Oklahoma City Airport. It brings us joy that our central location enhanced your stay and our team members provided exceptional service. We value your feedback and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and bed was comfortable,
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 3일
Michael, thanks for your valuable feedback. We're delighted to hear that you found the room at Courtyard Oklahoma City Airport to be clean and the bed comfortable. We strive to offer our guests a memorable stay and we're pleased you had such an experience. Looking forward to hosting you again!

8/10 - 좋아요

Julio

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to alot of stores and restaurants but especially the airport.
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 10일
Julio, it's great to hear you enjoyed Courtyard Oklahoma City Airport's convenient location near a host of shops, dining options, and importantly, the proximity to the airport. We appreciate your feedback and hope to welcome you back on your next visit to the city.

4/10 - 별로예요

Francisco

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
No breakfast. That’s no good!!!!
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 2일
Francisco, we regret to hear your dissatisfaction concerning the breakfast service. We truly value your feedback and understand your disappointment. While we aim to provide all essentials, we appreciate this specific concern being highlighted. It'll be constructive for us to enhance our services. We hope you'll consider staying with us again and give us the chance to make your next experience a more pleasing one.

2/10 - 너무 별로예요

Cliffa

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I brought my family for a sport event, out of town. What use to be a nice hotel was not that experience this time! Not very pleased at all! The door didn't lock properly, the thermostat didn't work, I called the front desk they had no solution but to move us rooms. One bed had a comforter, the other had a thin sheet. Went to front desk for additional comforter and i was told they ran out of comforters. We paid for two nights and the house keeper did not come in to replace towels or clean the first night! Was not please and won't be staying here again at all!
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 27일
Cliffa, it is disheartening to read about your experience. It's crucial for our guests to feel secure, cozy, and well-serviced, so we regret that you experienced dissatisfaction with certain aspects of your stay. We take your comments about the room maintenance and bedding seriously. We always strive to ensure comfort and satisfaction of our guests, which also includes efficient room service, and we're sorry if we fell short this time. We hate to see anyone leave with a negative impression and hope you might reconsider, giving us another chance to win back your trust.

8/10 - 좋아요

Jazzmyne

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 31일
Jazzmyne, thank you for choosing Courtyard Oklahoma City Airport and taking the time to rate us on Expedia. It's wonderful to see a solid rating and we look forward to ensuring your future stays with us are nothing short of excellent. Please come back soon.

10/10 - 훌륭해요

Zivile

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved everything.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 30일
Zivile, we're thrilled to read your review for Courtyard Oklahoma City Airport! It's heartening to know that you had an amazing stay and loved everything about us. We appreciate your feedback and can't wait to welcome you back next time.

10/10 - 훌륭해요

Ted

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 18일
Thank you for the 5/5 rating, Ted!It's excellent you enjoyed your time at Courtyard Oklahoma City Airport so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 - 훌륭해요

Mary Joy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was clean and staff were nice and friendly.definitely recommend!
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 29일
Mary Joy, it's heartening to hear about your positive experiences at Courtyard Oklahoma City Airport. We're delighted you enjoyed the cleanliness of our hotel and the friendly demeanor of our team members. Your recommendation means the world to us. Looking forward to hosting you again!

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 26일
Thank you for this excellent rating, Chris!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Courtyard Oklahoma City Airport! We'd love to host you again someday for yet another unforgettable visit.

2/10 - 너무 별로예요

sondra

출장 여행
별로예요: 편의 시설/서비스
Had bed bugs and the carpet smelled. Its a very old property which needs a full renovation.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Nancy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good sleep & great shower!!
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 6일
Nancy, it's great to know you had a refreshing sleep and enjoyed the shower amenities during your stay at Courtyard Oklahoma City Airport. Your satisfaction is our top priority. We're looking forward to welcoming you back for another excellent experience.

10/10 - 훌륭해요

Cathie 님, Santa Fe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel worked with me to make my son's stay safe and convenient. They have my sincere appreciation and gratitude. Amber was very friendly and professional.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 6일
Cathie, it's heartwarming to know that Courtyard Oklahoma City Airport was able to provide a safe and convenient stay for your son. We truly value your appreciation and gratitude. Amber will definitely be pleased to hear that her friendly, professional demeanor was noticed and appreciated. We hope to welcome you and your family back in the future.

8/10 - 좋아요

Kenwood

2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 16일
Thanks for the 4/5 rating, Kenwood!We're happy you had such a lovely stay at Courtyard Oklahoma City Airport! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

10/10 - 훌륭해요

Margaret

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 14일
Margaret, thank you for choosing to stay at the Courtyard Oklahoma City Airport. We are thrilled to know we met your expectations and hope to continue being your hotel of choice. We truly appreciate your high rating and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Detrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 14일
Detrick, it's great to see your high rating. At Courtyard Oklahoma City Airport, we strive to create memorable experiences for our guests. We're glad you had such a positive stay and look forward to welcoming you back soon.

10/10 - 훌륭해요

Pat

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Receptionist was efficient and friendly. Had a lovely Cobb salad at the bistro. Very pleased with the shuttle to the airport. Would have liked grab bars for safety in the shower.
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 14일
Pat, it's wonderful to hear that your experience at Courtyard Oklahoma City Airport was enjoyable, with our efficient colleagues and the lovely Cobb salad from our bistro being highlights. We truly appreciate your suggestion regarding the addition of shower grab bars for additional safety. Your satisfaction is our priority, and your feedback helps us improve. We look forward to welcoming you back the next time your travels bring you to Oklahoma City.

10/10 - 훌륭해요

Debbie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The young man who checked me in was courteous, pleasant, and helpful. The bed and pillows are comfy! The shower felt great. I wish there was some type of vending machine for snacks since the Bistro closes so early. We will see how checkout and the shuttle are tomorrow bright and early. I am guessing, based on things so far, they will be great!
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 9일
Debbie, we're thrilled to hear that you found satisfaction in our comfortable bed and appreciated the pleasantness and assistance of our front desk team member. It's always pleasing to know that guests feel at home at the Courtyard Oklahoma City Airport. Regarding food options, we are always looking for ways to better serve the needs of our guests, so your feedback about adding snack vending machines is taken into account. We trust that your checkout process and shuttle experience met your expectations. Looking forward to welcoming you again!

2/10 - 너무 별로예요

Terri

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DISGUSTING & FILTHY
My suite was sold and they gave me an unclean lesser value room with dirty sheets and floors. The entire hotel is poorly maintained and filthy!
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 27일
Terri, it's regrettable to hear about your recent experience. We sincerely apologize that your initial room choice and cleanliness were not as expected. We pride ourselves on cleanliness and maintenance, and it seems we did not meet our usual standards in your case. Rest assured your comments will prompt review. Thank you for sharing your concerns.

8/10 - 좋아요

Kenneth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We chose this hotel for location and price.We were a little disappointed that there is no longer daily room cleaning. Our 2 small trash cans were overflowing and were told if we wanted clean towels we had to bring dirty ones down and exchange. But rooms were clean and great beds.
2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 23일
Kenneth, thanks for sharing your feedback. At Courtyard Oklahoma City Airport we are thrilled to know that you were pleased with our prime location and competitive pricing. We also strive to provide spotless rooms and comfortable beds for a good night's rest. Noted with your comments regarding the new housekeeping routines, we've adopted these to balance guest's comfort and environmental considerations. Your feedback is being used for ongoing improvements. Thank you again and we hope to welcome you back in the future.

6/10 - 괜찮아요

L.A.

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good not great
The check in was good. The shuttle service was good. I wish the bar/coffee/eats area had more options for that service. Other than that, our stay was good.
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 14일
L.A., it's good to hear that you appreciated the check-in process and shuttle service. We acknowledge your feedback regarding the variety in our dining area. Please know we constantly aim to provide a wide selection to cater to all tastes. We're glad your stay with us was generally enjoyable. Thank you for choosing Courtyard Oklahoma City Airport.

2/10 - 너무 별로예요

Luke

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is dirty and old.
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 13일
Luke, we greatly value your feedback and we are sorry to hear about your less than satisfactory experience. Your comments about the tidiness and age of our establishment have been noted. We strive to uphold the highest cleanliness standards and work continuously to update and maintain our facilities. Please rest assured, your review will be discussed with the appropriate teams for improvement.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 8일
Thank you for sharing your thoughts with us!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Courtyard Oklahoma City Airport. Thank you and have a lovely day!

6/10 - 괜찮아요

Jaime Andres

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This does not look nor feel like a Marriott property. It feels more like a motel. Staff and service was great, really nice, so no complaints there. But the room smelled like an old motel, the facility is very dated, my room key stopped working the first day and I was told that it was because I probably had it next to my cellphone, which has neever been an issue with other hotel keys. phone in the room did not work, no housecleaning/room clean during my 2 night stay, was told that they only clean rooms every 4 nights. The area is not bad, but felt sketchy, could have just been my impression, but that's just how it looked and felt.
2023년 9월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 3일
Jaime, it's disappointing to hear that your experience didn't meet your expectations regarding the overall ambience and room amenities. Thank you for your kind words about our wonderful team members and service. We appreciate your feedback, helping us to improve and ensure future visits are more enjoyable.

10/10 - 훌륭해요

Tyler 님, Loganville

2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 22일
Thanks, Tyler! It's outstanding your time at Courtyard Oklahoma City Airport was fantastic. We can't wait until your next visit!

10/10 - 훌륭해요

eric 님, MATTHEWS

2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 22일
Thanks for the perfect rating, Eric!We're pleased to hear that you have fully enjoyed your stay at Courtyard Oklahoma City Airport, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

2/10 - 너무 별로예요

Pamela

2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 24일
Pamela, it appears from your rating that your experience did not meet expectations. We continually aim for superior guest satisfaction and it is regrettable that we missed that mark during your stay. Rest assured, we've taken note of your feedback and we're dedicated to enhancing our service to offer a more satisfying lodging experience to all our guests moving forward.

10/10 - 훌륭해요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 22일
Amber, we're thrilled to see you had a five-star experience at Courtyard Oklahoma City Airport! It means the world to our team members to see guests enjoying their stay to the fullest. Should your travels bring you back to Oklahoma City, we hope to welcome you again. Safe travels!

8/10 - 좋아요

Vik

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
convenient
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 19일
Vik, we're glad that you found the Courtyard Oklahoma City Airport easy to reach and convenient. Thank you for your feedback and your positive rating is appreciated. Please know we hope to have the chance to welcome you back in the future for an even more memorable experience. Until then, safe travels!

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great start
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 18일
Thank you for sharing your perfect rating with us, Peter!It's wonderful to see how much you appreciated your time at Courtyard Oklahoma City Airport! We want everyone to feel right at home at Courtyard Oklahoma City Airport. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 - 훌륭해요

Earl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was ok
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 12일
Earl, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Courtyard Oklahoma City Airport!

10/10 - 훌륭해요

Veronica

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 6일
Veronica, the Courtyard Oklahoma City Airport appreciates your high rating. It's wonderful to know that you enjoyed your stay and that your recent experience deserved a perfect score rating. Thank you for choosing us and please come again soon for an equally satisfying experience.

4/10 - 별로예요

Michele

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the amount of money we paid to stay here there should have been at minimum a continental breakfast. Always love staying at a Marriott until now. Very disappointed
2023년 9월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 9월 6일
Michele, we're sorry to hear that your recent experience didn't fully meet your expectations. We understand your views about breakfast services and believe that this feedback can always lead to important improvements. While we strive to provide an excellent experience, some of our services come with additional costs to maintain their quality. We appreciate your feedback and hope for an opportunity to make your subsequent stays much more enjoyable.

6/10 - 괜찮아요

Paj

단체 여행, 출장 여행
Too hard to find the hotel.
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 6일
Paj, we appreciate your feedback and apologize for any difficulties you experienced while trying to locate the hotel. We will certainly consider this as we continually strive to improve our services. We hope your future visits will be more convenient.

8/10 - 좋아요

Robbin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 8월 30일
Robbin, we're pleased to see your four-star rating for Courtyard Oklahoma City Airport! It's a pleasure to know that you had a satisfying stay. We appreciate your feedback and would be delighted to welcome you back in the future.

10/10 - 훌륭해요

Krystaley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 8월 8일
Hello Krystaley, we are delighted to see your top-notch rating for Courtyard Oklahoma City Airport. Your support is greatly appreciated and we hope to see you again soon. Safe travels!

10/10 - 훌륭해요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay!
2023년 7월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 8월 2일
Hello Teresa,We're thrilled to hear your stay at Courtyard Oklahoma City Airport exceeded your expectations! We aim to provide an exceptional experience to our valued guests. Thank you for choosing us for your travels and we look forward to welcoming you back soon!

8/10 - 좋아요

Marc

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 8월 1일
Thank you for sharing your thoughts with us, Marc!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Courtyard Oklahoma City Airport. Thank you and have a lovely day!

4/10 - 별로예요

Linda N

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff was helpful Shuttle service was great But it was kind of a crummy place
2023년 7월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 7월 31일
Hello Linda,We appreciate the feedback and are glad to hear that our staff and shuttle service met your expectations. We're truly sorry, however, that other aspects of your stay didn't match up. We are constantly striving to improve our establishment for our guests, and your comments will help us do just that. Thanks again for your review.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 7월 27일
Thank you for the 10 out of 10 rating, Robert!We're thrilled to see how much you enjoyed staying at Courtyard Oklahoma City Airport. We look forward to hosting you again in the near future! Thank you again for sharing.

4/10 - 별로예요

Rebecca

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not what I expected
The outside of the hotel is so dated and in need of paint and cleaning. The lobby smells like old fried food. The lobby looks nice online but as soon as you hit the hallway you can tell the age. The room was nice but there was hair everywhere in the shower. Sheets were balled up and the bed was less than comfortable. Shower needs cleaning and caulking. Dated hotel with pics of only the “good” stuff. And they have sliding glass doors on the rooms…even first floor.
2023년 7월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 7월 16일
We appreciate that you took the time to share your feedback, Rebecca.We're disappointed that your stay in our hotel didn't exceed your expectations. We also regret that you weren't entirely satisfied with the quality and condition of our furnishings and accommodations. We care about the comfort and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our team so that we may improve moving forward.We hope for the opportunity to host you again soon for a more positive experience.

10/10 - 훌륭해요

Alma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and convenient, affordable, good location, !
2023년 7월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 7월 9일
Thank you for this lovely review, Alma!We're thrilled to know you had such a wonderful experience at Courtyard Oklahoma City Airport. We're also glad you enjoyed our prime location and proximity to so many of the city's best attractions. We look forward to hosting you again so we can share yet another fabulous experience with you!

10/10 - 훌륭해요

William

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was up to date, beds comfortable and pool area was great. Near lots of restaurants in short walking distance. Great place to get some rest.
2023년 7월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 7월 5일
Thanks for the fantastic rating, William!It's outstanding we could exceed your expectations during your stay at Courtyard Oklahoma City Airport. We're all looking forward to your next stay with us.