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홈우드 스위트 바이 힐튼 오클라호마 시티 - 브릭타운, 오클라호마 여행 후기

3 out of 5
홈우드 스위트 바이 힐튼 오클라호마 시티 - 브릭타운, 오클라호마
328 Sheridan Avenue, Oklahoma City, OK

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 697개" "
평점 8 - 좋아요. 1001개 이용 후기 중 214개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 55개" "
평점 4 - 별로예요. 1001개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 17개" "

9.6/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

고래울음

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: AGM 님, 2019년 4월 19일
Thank you for taking the time to rate our property. We are glad that we were able to meet your expectations. We look forward to your return to the Homewood Suites Oklahoma City Bricktown.

10/10 - 훌륭해요

Darryl

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Used it for a stopover. Great location.
2024년 3월에 1박 숙박함
답변 제공: Gracie M. 님, 2024년 4월 7일
Thank you for your feedback!

8/10 - 좋아요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect location, clean and safe hotel
2024년 4월에 1박 숙박함
답변 제공: Gracie M. 님, 2024년 4월 7일
Thank you for your feedback!

10/10 - 훌륭해요

ALANNA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was great and very reasonably priced for all that was included. Hotel valet worth it and staff extremely friendly and genuine
2024년 4월에 1박 숙박함
답변 제공: Gracie M. 님, 2024년 4월 6일
We appreciate your feedback!

10/10 - 훌륭해요

Allen

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. In a nice location especially if your into night clubs. One problem for some maybe the music from the night clubs at night.
2024년 3월에 1박 숙박함
답변 제공: Cesar Reyes 님, 2024년 4월 1일
Thank you for the amazing review, Allen! We are glad you enjoyed your stay with us. See you next time you are in Oklahoma City.

10/10 - 훌륭해요

Kelsey

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay! It was a family friendly property and the valet were top notch. The front desk gave us wonderful recommendations for dinner. The room was clean and quiet and the breakfast was a typical breakfast but delicious and numerous options. There was actually water pressure in the shower. The only con was the amount of chlorine in the pool/hot tub but it didn’t bother our kids. Will def stay again.
2024년 3월에 2박 숙박함
답변 제공: Veronica R 님, 2024년 3월 26일
Thank you for reaching out to us Kelsey! We are glad you enjoyed your stay with us, please let us know if you have any questions or concerns! We hope to see you again soon!

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Gracie M. 님, 2024년 3월 16일
Thank you for your feedback!

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were extremely nice and attentive. The room was clean and house keeping was offered when you would like it. The breakfast was good. Convenient for walking around and several good eats close by. Workout room was clean and convenient. We enjoyed the pool and hot tub as well.
2024년 3월에 5박 숙박함
답변 제공: Gracie M. 님, 2024년 3월 13일
Thank you for your feedback!

6/10 - 괜찮아요

Terry

가족 여행
Nice hotel overall. We had a significant wait checking in - after 15 min when I got to the counter Cesar would not let me check in as my husband was parking the car… his name was on our Expedia acct, even though my card was used to book the property. I got my husband on the phone to get his permission but that was still not good enough. So went again to the back of the long line so another 15 min wait…. Whew- got my husbands id though 🙄. The room was listed as sleeping 6 (we were in a 2 q suite) - we returned late in the evening due to an event we were attending and realized there were no blankets for the sleeper bed. My daughter went to the front desk and was told they didnt have any blankets but housekeeping could bring some “later”. I called down to the front desk to see what “later” meant as it was almost midnight and we didn’t want to be waiting hours for the blankets. They did come within 15 minutes - but man, why wouldn’t the front desk be able to give out a couple blankets? Then - the next morning we realize as we are showering there are only 3 towels - in this supposed 6 person suite. We went and tracked our own down from housekeeping but just felt like some of the basics were definitely lacking in our stay. Oh - and the pillows were the worst ice experienced ANYWHERE!! We had two queen beds with 1 large flat as a pancake pillow each and 2 very small flat pancake pillows (like the size of an accent pillow). Breakfast was food, other than very watered-down coffee.
2024년 3월에 1박 숙박함
답변 제공: Gracie M. 님, 2024년 3월 10일
Thank you for your feedback, Terry. We apologize for the lack of amenities and the inconvenience this has caused your family. I could not locate a phone number or email on your reservation. Would you mind reaching out to me at man@raymondteam.com? We would love to make things right for you! Our goal is to make you stay better and brighter!

10/10 - 훌륭해요

Travis

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect. That’s why we stay here
2024년 3월에 1박 숙박함
답변 제공: veronica 님, 2024년 3월 7일
Hi Travis , Thank you for reaching out to us, we are glad you enjoy staying with us!

6/10 - 괜찮아요

Doug

2024년 3월에 3박 숙박함
답변 제공: Gracie M. 님, 2024년 3월 9일
Thank you for your feedback!

10/10 - 훌륭해요

matthew 님, Oaklyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Veronica R 님, 2024년 2월 29일
We are glad you enjoyed your stay with us!

6/10 - 괜찮아요

Randy

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Gracie M. 님, 2024년 2월 23일
Thank you for your feedback!

6/10 - 괜찮아요

Chateece or Cory

좋아요: 청결 상태, 직원 및 서비스
Only negative is the pool was not heated and was too cold for the children to enjoy. Other than that it was an all- around, fantastic stay for our family.
2024년 2월에 2박 숙박함
답변 제공: Gracie M. 님, 2024년 2월 13일
Thank you for your feedback. We apologize for the pool being an inconvenience but we are glad you enjoyed your stay!

10/10 - 훌륭해요

Sheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly and very helpful- going beyond expected.
2024년 2월에 2박 숙박함
답변 제공: Veronica R 님, 2024년 2월 6일
Hi Sheryl, thank you for contacting us. I am happy to hear that we met your expectations while you stayed with us. We hope to see you again soon!

8/10 - 좋아요

Beverly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Having a night club directly across the street was not a pleasant thing. Music so loud until 2 am made getting a good night sleep impossible. For reference, we were even on the 6th floor, a few rooms from the front of the building. Ask for other side of hotel, 10th floor if noise is an issue. That might be better. Other than that this hotel was very well maintained and the staff was super nice.
2024년 1월에 2박 숙박함
답변 제공: Veronica R 님, 2024년 2월 3일
Hi Beverly, Thank you for contacting us. We apologize for the inconvenience of the noise we hope you give us another opportunity to make it right. If there is anything else, we can do for you please let us know.

6/10 - 괜찮아요

Krysta

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel & staff itself were fantastic! The pool is indoor but definitely not heated and was freezing! Across the street are night clubs, so if you stay on a Friday & Saturday be prepared for EXTREME NOISE, at least where we were on the side by the clubs!! The noise didn’t die down until about 2 am and there were about 15 cops cars lining the street between the hotel and clubs! So if you have kids ask for a room not on the side of the clubs… maybe it will help! Again l, staff and hotel cleanliness was Great! Location… AWFUL!
답변 제공: Veronica R 님, 2024년 2월 3일
Hi Krysta , Thank you for contacting us. We apologize for the inconvenience of the noise we hope you give us another opportunity to make it right. If there is anything else, we can do for you please let us know.

10/10 - 훌륭해요

Callee

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Veronica R 님, 2024년 2월 3일
Hi Callee, Thank you for contacting us. We are glad we met your needs while you were here! We hope to see you soon!

6/10 - 괜찮아요

ERNESTO R.

좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The hotel promotes that provides parking. However it doesn’t mention that you have to pay for it. So the cost is $34 for one night tip for the valet. Around $50 total. And then if you’re looking for an alternative there’s another parking but you have to pay as well.
2024년 1월에 1박 숙박함
답변 제공: Veronica R 님, 2024년 2월 6일
Hi Ernesto, thank you for contacting us. We are sad to hear the parking situation was an issue for you during your stay. If there is anything we can do for you at this time, please let us know!

10/10 - 훌륭해요

Romona

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed being able to walk to locations.
2023년 12월에 7박 숙박함
답변 제공: Veronica R 님, 2024년 2월 6일
Hi Romona, thank you for contacting us. I am glad to hear that we met your expectations while staying with us. We hope to see you again soon! If there is anything we can do at this time, please let us know.

10/10 - 훌륭해요

Travis

2023년 12월에 2박 숙박함
답변 제공: Veronica R 님, 2024년 2월 3일
Hi Travis, Thank you for contacting us. We are glad we met your needs while you were here! We hope to see you again soon!

10/10 - 훌륭해요

Shelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Delaney 님, 2024년 2월 6일
Shelly, we are so glad you enjoyed your stay with us! We hope you come visit us again soon!

10/10 - 훌륭해요

Matt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Delaney 님, 2024년 2월 6일
Matt, we are so glad you enjoyed your stay with us! We hope you visit OKC again soon!

2/10 - 너무 별로예요

Tara

2023년 12월에 1박 숙박함
답변 제공: Veronica R 님, 2024년 2월 6일
Hi Tara, Thank you for contacting us. I am sorry to hear that we did not meet your expectations. If there is anything I can at this time for you, please us know. We hope you give us another opportunity to make it right.

10/10 - 훌륭해요

Robert

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Brendon

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The elevator situation at check out was a nightmare. There are only 3 elevators for both hotels and there was no service elevator for the housekeeping staff. It took over 20 minutes to be able to get on an elevator that had space to go down. And then stopped at every floor, with a full elevator. In talking to others waiting, it has happened to them before here and not a one time occurrence.
2023년 12월에 2박 숙박함
답변 제공: Delaney 님, 2024년 2월 6일
Brendon, I am sorry about the poor experience you had with our elevators. I hope you location and other amenities helped make up for the inconvenience. We hope you give us another chance the next time you are in Bricktown.

10/10 - 훌륭해요

Charlene

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking options were not explained and therefore, I spent far more on parking than anticipated.
2023년 11월에 1박 숙박함
답변 제공: Gracie M. 님, 2023년 11월 26일
Thank you for your feedback! We are sorry the parking was an inconvenience. Our goal is to make your stay better and brighter! If something isn't the way you like it, simply let any staff member know.

10/10 - 훌륭해요

Sebastian John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very happy with this property. It's close to everything, it's got a pool, and it's got a continental breakfast. The rooms were very clean. No mold in the washrooms and no weird stains on the carpets or sheets. The Hilton is a modestly priced hotel with wonderful standards and amenities.
2023년 11월에 3박 숙박함
답변 제공: Delaney 님, 2023년 11월 22일
Sebastian, we are so glad you enjoyed your stay with us! We hope you get to come back and visit us in Bricktown again soon!

8/10 - 좋아요

Benjamin

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Generally, I liked everything we used, though we were not able to make use of all the amenities because we were out all day at the convention we attended. My only complaint is that the lighting in the bedroom was rather dim and there was no way to increase it when more light was needed.
2023년 11월에 4박 숙박함
답변 제공: Gracie M. 님, 2023년 11월 21일
Benjamin, thank your for your feedback! I am sorry the lighting a bit inconvenient but we are glad you enjoyed your stay!

8/10 - 좋아요

Phoebe

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Gracie M. 님, 2023년 11월 21일
Phoebe, thank you for your feedback!

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very easy checkin. Quiet, and very spacious
2023년 11월에 1박 숙박함
답변 제공: Gracie M. 님, 2023년 11월 19일
Thank you for your feedback. I am glad you enjoyed your stay!

8/10 - 좋아요

Tom

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Flott service
2023년 11월에 4박 숙박함
답변 제공: Gracie M. 님, 2023년 11월 17일
Thank you for your feedback!

8/10 - 좋아요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Better than OK in OKC!
The hotel is clean and in a very good location if you plan on walking around the Bricktown or Downtown area of OKC. The continental breakfast was agreeable, the rooms were spacious, and the bed was very comfortable. I wish that they has an on site self parking option but other than that, it is a very nice hotel and my wife and I very much enjoyed our stay.
2023년 11월에 2박 숙박함
답변 제공: Gracie M. 님, 2023년 11월 10일
Scott, thank your for your feedback. We are sorry the parking situation was inconvenient but we are so glad you enjoyed Bricktown and our amenities! We hope you decide to stay with us again!

10/10 - 훌륭해요

Joseph 님, Fort Worth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Delaney 님, 2023년 11월 1일
Joseph, we are so glad you enjoyed your stay with us! We hope you come visit again soon!

10/10 - 훌륭해요

Curtis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Gracie M. 님, 2023년 10월 29일
Thank you for your feedback!

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well worth the stay
It's a GREAT hotel! The staff is excellent! This is my 2nd time here this year.
2023년 10월에 1박 숙박함
답변 제공: Gracie M. 님, 2023년 10월 29일
Thank you for your feedback! We are glad you enjoyed your stay and we hope you visit again soon!

10/10 - 훌륭해요

Breezy

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Ryan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Gracie M. 님, 2023년 10월 29일
Thank you for your feedback!

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lack of self parking is the only thing that disappointed me about this location. That being said, the parking garage is only about a three to four minutes walk.
2023년 10월에 1박 숙박함
답변 제공: Gracie M. 님, 2023년 10월 27일
Thank you for your feedback. I'm sorry the parking was inconvenient, I hope you still enjoyed your stay with us. We hope you come by again soon!

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Gracie M. 님, 2023년 10월 21일
Thank you for your feedback.

10/10 - 훌륭해요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Gracie M. 님, 2023년 10월 22일
Thank you for your feedback.

10/10 - 훌륭해요

Shannon Marie

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed the property.....rooms were comfortable....staff were extremely helpful and courteous....the only thing I would recommend is update bed to be a little more comfortable and furniture.
2023년 10월에 1박 숙박함
답변 제공: Gracie M. 님, 2023년 10월 21일
Shannon, thank you for you feedback. We are sorry the bed was not comfortable but we are glad you found our property and staff up to standard! We hope you stay again soon!

10/10 - 훌륭해요

Cindy

2023년 10월에 5박 숙박함
답변 제공: Gracie M. 님, 2023년 10월 21일
Thank you for your feedback.

10/10 - 훌륭해요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff was helpful. And room was nice and comfy.
2023년 10월에 1박 숙박함
답변 제공: Delaney 님, 2023년 10월 16일
Amber, we are so glad that you enjoyed your stay at our hotel! We hope you come visit us again soon!

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean room, friendly staff
2023년 10월에 1박 숙박함
답변 제공: Delaney 님, 2023년 10월 16일
Brian, we are so glad you enjoyed your stay with us! We hope you get to come visit us in Bricktown again soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Gracie M. 님, 2023년 10월 11일
Thank you for your feedback!

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location for visiting Bricktown in OKC. The web site did not make obvious, or i missed, that there is no free parking. Valet said a 5 minute walk to not use them. Actually more like three. Parking garage versus valet was $20/night. Otherwise, great hotel. New. Roomy. Friendly folks. Sink didn't drain on a Sunday check in. They had maintaince folks available ON A SUNDAY to take care of the issue. Over-all extremely pleased!
2023년 10월에 1박 숙박함
답변 제공: Gracie M. 님, 2023년 10월 5일
Mark, thank you for your feedback. We are sorry there was parking issues during your stay but we are glad you enjoyed bricktown! We hope you stay with us again soon!

10/10 - 훌륭해요

alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No hotel on site parking
2023년 9월에 1박 숙박함
답변 제공: Delaney 님, 2023년 9월 25일
Alan, I am sorry that the parking situation at our hotel was an inconvenience. I am glad that you still enjoyed your stay anyway! We hope you come back to visit Bricktown again soon!

10/10 - 훌륭해요

Joe

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really good hotel in OKC
Good location in the Bricktown area of OKC. A lot of restaurant options within walking distance. The hotel is attached to the Hilton Garden Inn. Has a really nice breakfast and happy hour set up.
2023년 9월에 2박 숙박함
답변 제공: Gracie M. 님, 2023년 9월 20일
Joe, thank you for your feedback. We are glad you enjoyed Bricktown! We hope you visit us again soon!

8/10 - 좋아요

Renee

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
My check-in time was for 1500, my group and I didn't arrive until closer to 1515, only to be told that the room wasn't ready yet. We had to wait an additional 45 minutes before we were given a different room that was already clean. We also discovered that the bathroom shevles were dirty and we found food underneath the beds, who knows how long it had been since under the beds was vacuumed.
2023년 9월에 1박 숙박함
답변 제공: Delaney 님, 2023년 9월 19일
Renee, I am so sorry to hear about the cleanliness issues in your room. I am working with out housekeeping team to address your feedback so that this issue does not happen again.