thanks for the great review

It seems that sound insulation is not good. There was a lot of pounding upstairs. It was 21 nights and we changed linen once. The staff is friendly. Thank you for your kind comments, your feedback is always appreciated. It is disheartening to hear that you experienced unnecessary noise above you during your stay. I want to make sure you feel completely resolved in this matter as we value your time and perception during your stay with us. If you should ever find yourself in the Oklahoma City please consider yourself at home with us. Sherice W. General Manager

Dear Lisa, Thank you for your kind review; we are pleased to read how much you enjoyed your stay at Extended Stay America. We are delighted you enjoyed your stay and that we were able to exceed your expectations all for a great price. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. It was our pleasure to host your visit; we look forward to seeing you soon.Sincerely,Hotel Management

Dear Veronica, Thank you for sharing your concerns. We are genuinely sorry for the issues you experienced with your reservation and even more so for how it was handled. We will take appropriate measures with our team members and train them to handle such situations better. Please note that financial inquiries on reservations made through a third party, a prepaid booking site, must be made through them. Please don't hesitate to reach out to us at the hotel if you have any further queries. Thank you for taking the time to leave this review; we wish you all the best for your future travels.Sincerely,Hotel Management

Dear Devonda, Thank you for your comments about your recent stay. We are very disappointed that we did not meet your expectations. We would have welcomed the opportunity to address your concerns while you were still here, and we hope we will have another chance to provide you with the excellent service and accommodations you should have experienced on this visit. Sincerely,Hotel Management

Dear Shelly, Thank you for being our guest and leaving your valuable feedback. We always want our guests to have the best time with us and strive to provide seamless services and accommodations. Therefore, we regret this impacted your experience and apologize for the troubles. While we know this does not change what transpired, we will shae your concerns with the appropriate individuals to ensure a more fulfilling stay for future guests. Thanks again for choosing us, and we hope to welcome you back for the the seamless hospitality you deserve.Sincerely,Hotel Management

Dear Christi, Thank you for taking the time to review our Extended Stay America. We are pleased to know your overall stay was satisfactory. Having to stay in a friendly and peaceful environment is what we all deserve when we are away from home and our busy daily schedule at work. It was a pleasure to host you, and glad you had the time you deserved in our hotel. We hope your next travel will bring you back to us.Sincerely,Hotel Management

Thank you so much for your wonderful rating and review, Yolanda!

Thank you for your review and comments. We are terribly sorry that your stay did not satisfy your expectations, and that we may have fallen short in delivering an exceptional experience. Thank you for allowing us to host you and we wish you all the best in your future travels.

We apologize that you did not enjoy your stay with us, Mari. Our team strives to provide our guests with excellent stays, and we are disappointed this was not the case for you. Thank you for being our guest and we wish you all the best in your travels.

We appreciate your honest feedback and highlighting these concerning issues, Claud. As a standard, we will communicate your concerns to the proper channels so that they are addressed and fixed for all our future guests. We appreciate the opportunity to host you and we hope you enjoy your future travels.

Thank you for taking the time to review your stay. We are saddened to see that we failed to exceed your expectations. Thank you for giving us an opportunity to host you. We wish you all the best in your future travels.

Thank you so much for the good rating! We are so happy that you allowed WoodSpring Suites to host you during your travels and hope to see you again soon!

Thank you for bringing this to our attention. We are so sorry for any uneasiness that you felt and will address these concerns with our team directly.

Thank you for taking the time to rate your stay with us. We hope that you enjoyed our accommodations, and would love to welcome you back the next time you are in the area.

sorry for your problem in your stay.

sorry for your problem on your stay.

sorry we didn't make your stay wonderful, we strive to make all guest happy, but your feedback helps us improve.

Thank you!

Thank You!

sorry you didn't feel safe.

Sorry we couldn't meet your standards.

sorry about your experience, i hope you give us a chance to improve.

Thank you for taking the time to rate your stay with us. We are so happy that you enjoyed your time and would love to welcome you back the next time your travels bring you this way.

Hello Adebukola. Thank you for bringing this to our attention. We hold ourselves to a very high standard of service and are terribly sorry to hear that this was your experience. We will make sure that we revisit our standards and training to ensure that we our focused on delivering a great guest experience. We sincerely apologize for any inconvenience that this caused, and we hope that your future travels are wonderful ones.

We are so happy to see that you enjoyed your time with us, Levester! We truly appreciate you taking the time to rate us! Please come back to see us soon!

Thank you so much for your excellent rating, Althea! We are so happy that you enjoyed your time with us, and would love to welcome you back again the next time your travels bring you this way!

Thank you for sharing your experience with us, Patrick. Please accept our sincerest apologies for the issues that you experienced with the noise levels during your time with us. One of our main goals is to provide a peaceful stay that feels like home and I'm so sorry that this did not happen. We value your feedback and will use to help us improve in these areas for all our future guests. We do hope that your future lodging experiences are wonderful ones.

Hello Ashten. Thank you for taking the time to review your stay. We apologize that we did not meet your needs and are focused and committed to improving in these areas for all our future guests. Thank you for allowing us to host you and we wish you all the best in your future travels.

We are so happy to see that you enjoyed your time with us, Jennifer! We truly appreciate you taking the time to rate us! Please come back to see us soon!

We apologize that you did not enjoy your stay at our hotel. We strive to provide a clean and comfortable stay for all of our guests and apologize this was not your experience. Thank you for your feedback and we wish you all the best in your travels.

Thank you for taking time to review our hotel. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.

We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.

We are pleased you had an overall pleasant stay with us. Thank you for allowing us to host you and we wish you all the best in your travels.

Thank you for taking the time to provide your honest feedback regarding your experience at our hotel. We sincerely apologize for the issues that you encountered during your stay. Our goal is to create a peaceful and comfortable stay, and can't apologize enough that this did not happen for you. We can assure you that we will address these concerns with our team so that we can improve the overall guest experience for all our future guests. We wish you all the best in your future lodging experiences.

Hello KD. Thank you for taking the time to review your stay with us. We hate to see that you experienced these issues and that they impacted your time with us. We will make sure that we communicate these concerns with our housekeeping team for proper action and resolve. We wish you all the best in your future travels.

Thank you so much for taking the time to rate and review your stay with us, Mayra. We couldn't be more happy than to see that you enjoyed such a great stay with us! Thank you so much for allowing us to host you and we hope to see you again soon the next time your travels bring you this way!