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Reviews of Courtyard by Marriott Omaha Bellevue Beardmore Event Center

3 out of 5
Courtyard by Marriott Omaha Bellevue Beardmore Event Center
3730 Raynor Parkway, Bellevue, NE

Reviews

9.0

Wonderful

Rating 10 - Excellent. 410 out of 653 reviews" "
Rating 8 - Good. 172 out of 653 reviews" "
Rating 6 - Okay. 39 out of 653 reviews" "
Rating 4 - Poor. 22 out of 653 reviews" "
Rating 2 - Terrible. 10 out of 653 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in May 2024
Response from Jen on May 20, 2024
Thank you for completing a survey, we hope to welcome you again when your travels bring you this way.

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the end of our 3 week travels and was a nice place to stay before reaching home.
Stayed 1 night in May 2024
Response from Jen on May 20, 2024
Thank you for completing a survey, we hope to welcome you again when your travels bring you this way.

6/10 Okay

Carolyn

Disliked: Staff & service
I reported that the coffee machine and microwave did not work. Two days later they stilled did not work and the same desk clerk acted like 'so what'. The price that Courtyard Marriot charges, you would think they would take complaints/repair requests more seriously. I am extremely disaapointed and will not book there agajn.
Stayed 3 nights in Apr 2024
Response from Jen on May 3, 2024
Thank you for completing a survey, I apologize your requests were not taken care of. I will speak with staff to ensure that does not happen in the future.

10/10 Excellent

Jenny, Lynnwood

Stayed 1 night in Apr 2024
Response from Jen on May 20, 2024
Thank you for the 5 out of 5 ! We hope top welcome you again.

10/10 Excellent

Jason, LEXINGTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here more than once and loved it every time.
Stayed 1 night in Apr 2024
Response from Jen on Apr 19, 2024
Thank you for the 5 out of 5 ! We are glad you keep returning!! See ya next time :)

10/10 Excellent

HEATHER

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe
Stayed 1 night in Apr 2024
Response from Jen on Apr 10, 2024
Thank you for the 5 our of 5! we hope to welcome you again!

10/10 Excellent

Naing

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay and was a good distance from everything else while still being close
Stayed 2 nights in Mar 2024
Response from Jen on Apr 4, 2024
Thank you for the 5 out of 5 review! We hope to welcome you again!

8/10 Good

Randolph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property
Stayed 2 nights in Mar 2024
Response from jen on Mar 18, 2024
Thank you for completing a survey! We hope to welcome you again!

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very relaxing
Stayed 1 night in Feb 2024
Response from Jen on Mar 15, 2024
Thanks for the 5 out of 5. We are happy you had a relaxing stay. We hope to welcome you again!!

8/10 Good

Erin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Feb 2024
Response from Jen on Feb 28, 2024
Hi Erin, thanks for the nice review! We hope to welcome you again!

10/10 Excellent

Anita

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Jen on Feb 26, 2024
Anita, thanks for the 5 out of 5! We hope to welcome you again!

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Jenny on Feb 20, 2024
Thanks for the 10 out of 10! We look forward to welcoming you again!

8/10 Good

mick

Traveled with family
Liked: Property conditions & facilities
Not a free breakfast
Stayed 1 night in Dec 2023
Response from CH on Jan 2, 2024
Thanks for the review!

4/10 Poor

Shawn

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Jen on Dec 27, 2023
Thank you for completing a survey

8/10 Good

Mandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean stay, Bistro service left lots to be desired
Our stay overall was great. Except Sunday morning my husband stood for 20 min at the Bistro to get breakfast repeatedly checking with the people in the kitchen for service and finally left, never being served or even given the chance to order.
Stayed 1 night in Dec 2023
Response from J on Dec 11, 2023
Thank you for completing a survey, I apologize about the wait time, I will look to see what may have happened and make sure we are staffed properly. We hope to welcome you again!

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Several guests had to wait in line at the front desk for 15 minutes or longer before someone showed up to check us in. Very strange that no one would be there at 4:00.
Stayed 1 night in Nov 2023
Response from J on Dec 11, 2023
Thank you for completing a survey, Thank you for bringing your wait time to my attention, I will look into what the issue was and make sure we are staffed properly. We hope to welcome you again!

10/10 Excellent

Pat

Stayed 2 nights in Nov 2023
Response from J on Dec 11, 2023
Thanks for the 5 out of 5!

4/10 Poor

Tod

Traveled with family
Liked: Cleanliness, property conditions & facilities
Restaurant and bar closed. No breakfast bar or even coffee. Spa broke. I paid extra to get these type of perks. No attempt to rectify or re-imburse. Attitude “oh well”!
Stayed 2 nights in Nov 2023
Response from J on Nov 24, 2023
Thank you for competing a survey, we appreciate all feedback

10/10 Excellent

LaDonna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Jenny on Nov 6, 2023
Thank you for the 10 out of 10!

10/10 Excellent

Misty

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jen on Nov 6, 2023
Thank you for the 10 out of 10!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff! Gorgeous facility..
Stayed 4 nights in Oct 2023
Response from Jenny on Nov 2, 2023
Thank you for the nice review! We hope to welcome you again :)

10/10 Excellent

Toula

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Starbucks under staff.
Stayed 1 night in Oct 2023
Response from Jenny on Oct 23, 2023
Thank you for completing a survey, we hope to welcome you again!

8/10 Good

JASON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jenny on Oct 23, 2023
Thank you for completing a survey, we hope to welcome you again.

4/10 Poor

Robert

Traveled with family
Disliked: Amenities
Pool cold Hot tub empty Fire Pit broken
Stayed 2 nights in Oct 2023
Response from Jen on Oct 17, 2023
Thank you for completing a review, I do apologize for our maintenance issues while you stayed with us.

2/10 Terrible

Carly

Traveled with family
Liked: Property conditions & facilities, room comfort
Booked a hotel to take our kids swimming and hot tubbing. We even said that during check in and the front seat attendant said the hot tub was under construction. No apologies or anything. Pool was freezing.
Stayed 1 night in Oct 2023
Response from Jen on Oct 16, 2023
I apologize our hot tub was not working. We hope you chose us again in the future when our hot tub is fixed and in working condition.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect in all areas. Beautiful walk in glass shower. Beautiful room and comfortable bed
Stayed 1 night in Oct 2023
Response from Jen on Oct 12, 2023
Thank you for the nice review! Have a great day, we look forward to seeing you again!

10/10 Excellent

Chiara, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Very clean
Stayed 3 nights in Sep 2023
Response from Jen on Sep 27, 2023
Thank you for the 5 out of 5! We hope to welcome you again in the future :)

10/10 Excellent

Rayne

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for hippie fest 2023 and we will definitely be staying there again next year!
Stayed 1 night in Aug 2023
Response from CH on Sep 18, 2023
Thanks so much for the review!

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great just sad that the hotub wasn’t working.
Stayed 1 night in Sep 2023
Response from Jen on Sep 18, 2023
Thank you for the 5 stars! Our hopes is to have the hot tub back in commission by the end of the week, so sorry it wasn't working while you were here. Come see us again!

6/10 Okay

Ben

Stayed 1 night in Sep 2023
Response from Jen on Sep 14, 2023
Thank you for completing a survey. We hope to welcome you again when you are in the area.

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything as it should be
Stayed 1 night in Aug 2023
Response from Jenny on Sep 5, 2023
Thanks for the great review! Come see us again!

8/10 Good

Arlo

Stayed 1 night in Aug 2023
Response from Jen on Sep 5, 2023
Thanks for the 4 out of 5! We hope to welcome you again!

10/10 Excellent

Sally

Stayed 2 nights in Jul 2023
Response from Jen on Jul 20, 2023
Thank you for the 10 out of 10!! We hope to welcome you again!

10/10 Excellent

Judith

Stayed 2 nights in Jul 2023
Response from Jen on Aug 7, 2023
Thank you for the 5 out of 5! We hope to welcome you again!

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Jenny on Jul 17, 2023
Thank you for the 10 out of 10! We hope to welcome you again!

8/10 Good

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Jen on Jul 6, 2023
Thank you for the 4 our of 5!

10/10 Excellent

Virginia

Stayed 1 night in Jun 2023
Response from Jenny on Aug 7, 2023
Thank you for the great score! We appreciate you!

8/10 Good

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Jen on Jun 28, 2023
Thank you for completing a survey and the positive score!

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were very comfortable & nice big room!
Stayed 1 night in Jun 2023
Response from Jen on Jun 28, 2023
Thank you for the great review!

6/10 Okay

Billy

Traveled with family
Clean and comfortable. But no amenities; no included breakfast, no free coffee, no water in room
Stayed 1 night in Jun 2023
Response from Jen on Jun 27, 2023
Hi thank you for taking the time to complete a survey. I apologize your stay was not excellent. The items that you you mentioned in your survey are unfortunately something that is not standard a Courtyard Brand. We do have free in room coffee, water to purchase as well as a restaurant style breakfast in our Bistro as listed on our website as well as mentioned upon check in. Thank you and hope to get the chance to welcome you again in the future.

8/10 Good

Lal

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Jen on Jun 22, 2023
Thank you for the 8 out of 10! Hope to welcome you again when your travels bring you this way!

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jun 2023
Response from Jen on Jun 19, 2023
Thanks for the 5 out of five rating! Hope to welcome you again!

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from Jen on Jun 5, 2023
Thank you for the 5 out of 5!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel. A little challenge getting help on the room thermostat, but it resolved.
Stayed 1 night in May 2023
Response from Jenny on May 30, 2023
Thank you for the 10 out of 10!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful experience
Stayed 5 nights in May 2023
Response from Jenny on May 30, 2023
Thank you for the 10 out of 10!

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
Nice hotel, good location. My daughter was graduating from UNO and this provided a good base location. Lots of restaurants close-by. The staff was great and very accommodating during our stay. There is an eating area to get coffee, breakfast sandwich, etc in the lobby but it is not included with the cost of your stay and is on the pricey side. I wish there was a daily breakfast served like most other hotel chains, but that's just a Marriot thing I suppose. Overall, very satisfied.
Stayed 2 nights in May 2023
Response from Jen on May 22, 2023
Thanks for great review!! We hope to welcome you again!

8/10 Good

David

Stayed 2 nights in May 2023
Response from CH on May 14, 2023
Thanks for the feedback, David!

8/10 Good

Nancy

Stayed 2 nights in Apr 2023
Response from Jen on Apr 25, 2023
Thank you for completing a survey! We hope to see you again!!

10/10 Excellent

Carol, Carmel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is new, very nice and well maintained. The Keystone Trail is behind the property and is great for walking or biking. Bike rentals are on site.
Stayed 3 nights in Apr 2023
Response from Jenny on Apr 17, 2023
Thank you Carol for the nice review! we hope to welcome you back again when your travels bring you this way!

4/10 Poor

Wanda

Traveled with family
Disliked: Staff & service, room comfort
Omaha
Neither the coffe maker or microwave worked in the room. When reported an apology was given but no attempt to remedy. Actions of other guests at the pool were atrocious and staff made no attempt to address
Stayed 1 night in Apr 2023
Response from Jen on Apr 12, 2023
I am so sorry you had items not working. I will make sure our Maintenance team takes a look at those. If this should ever happen in the future (at any hotel) be sure to let staff know so they can get you working items. Hope you chose to stay with us again!