책상, 다리미/다리미판, 무료 WiFi, 침대 시트

데이즈 인 바이 윈덤 온타리오 에어포트 여행 후기

2 out of 5

이용 후기

5.8
평점 10 - 훌륭해요. 826개 이용 후기 중 167개" "
평점 8 - 좋아요. 826개 이용 후기 중 150개" "
평점 6 - 괜찮아요. 826개 이용 후기 중 157개" "
평점 4 - 별로예요. 826개 이용 후기 중 135개" "
평점 2 - 너무 별로예요. 826개 이용 후기 중 217개" "

6.0/10

청결 상태

6.8/10

직원 및 서비스

4.8/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

5.2/10

친환경

이용 후기

8/10 - 좋아요

Taeeun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 1박 숙박함

10/10 - 훌륭해요

Christina

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We are able to conveniently check in and the front desk people are extremely nice.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Christina,We are pleased to hear that you found our check-in process convenient and that our front desk team provided excellent service during your stay. We strive to make every guest feel welcome and well taken care of. Your feedback is greatly appreciated.

4/10 - 별로예요

Julian

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
One thing i liked about this property is that it is close to dinning areas. What i dont like about it is that the rooms are not in good condition. I can barely shut the door to the bathroom.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Julian,We appreciate your feedback on our convenient location near dining options. We take all guest comments seriously and will share your observations on the room's condition with the appropriate team for review and improvement. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Joanna

출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This Hotel was a Okay check in I had a little delay. Room could of been more cleaned. Housekeeping was not available nor cleaned each day on my stay as stated on website. If you need a room to say for a day or two it’s average but not a place for vacation to stay in.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 3일
Hello Joanna, Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. We will share your comments with our team for further improvement. Our aim is to provide a comfortable stay for all guests.

2/10 - 너무 별로예요

Bryan 님, Vacaville

좋아요: 직원 및 서비스
별로예요: 청결 상태
Surrounding area feels unsafe
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello Bryan, We regret to hear about your perception of the surrounding area. Guest safety is a priority, and we recommend exploring our on-site amenities for a secure experience during your next visit. Your feedback is valuable to us as we strive to enhance our guests' stay in every way possible.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
He Hate Me
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello James,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 - 훌륭해요

Carlos 님, Bell

단체 여행
좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Carlos,We're thrilled to hear that you had an excellent experience during your stay with us! We appreciate your kind words and are delighted to have met your expectations. Should you have any further feedback or additional comments, please don't hesitate to reach out to us directly. We look forward to welcoming you back on a future visit!

10/10 - 훌륭해요

Fernando

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great time
I always have a great time when i'm at the days inn there always Friendly and help us out with whatever we need
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Fernando,Thank you for your kind feedback! We're delighted that you had a wonderful experience during your stay at Days Inn. Our team takes pride in providing a friendly and helpful atmosphere for our guests. We look forward to welcoming you back soon for another enjoyable stay.

4/10 - 별로예요

Fredy

별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Fredy,We apologize for any inconvenience you may have experienced during your stay. We encourage you to please reach out to our hotel directly so we can address any concerns or feedback you may have. Your satisfaction is important to us and we hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service or housekeeping was never offered.
2023년 11월에 6박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello Melissa,Thank you for sharing your feedback regarding the service and housekeeping during your stay. We apologize if our team's assistance fell short of your expectations. We appreciate you bringing this to our attention and will share your comments with our management for further improvement. We hope to have the opportunity to welcome you back in the future.

4/10 - 별로예요

Sherry

별로예요: 청결 상태
I reserved a non-smoking room but was given a smoking room. When I changed rooms I inadvertently left 2 items in the room( my beanie and a pair of sicks. I asked at the front desk about the items. I was informed no items had been returned to the office by housecleaning. They were stolen by whoever cleaned the room (306). This room had not been rented out while I was there. The room was dirty also. The bathroom toilet seat and base was not clean. Also, the room appeared not have been swept for several days. I cleaned the bathroom toilet seat so I could use it. This site location does not have an office for customers to wait for service and/or nake inquires. There are no hotel telephones in the rooms. Customers have to walk-up to a window for service 24 hours a day. There us an atm machine outside next to walk-up window on the right side. To the left of the window is a liquor store.
2023년 11월에 4박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Sherry, I apologize for the inconvenience you experienced during your stay. We strive to provide a comfortable environment for all our guests and I'm sorry that we fell short in accommodating your non-smoking room request and in addressing the cleanliness issues you encountered in room 306. I will share your feedback with our housekeeping team to ensure improvements are made. While we do not have an office or hotel telephones in the rooms, we appreciate your feedback and will take it into consideration for future enhancements. Thank you for bringing these matters to our attention.

10/10 - 훌륭해요

Randy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Sarah 님, 2023년 11월 18일
Randy, Thanks so much for your feedback. We sincerely appreciate your business and hope to see you again in the future. Take care!

6/10 - 괜찮아요

Gustavo

별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
Hello Gustavo,Thank you for sharing this rating, and we welcome you to visit us again anytime!

8/10 - 좋아요

Aaron

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello Aaron, Thank you for choosing our hotel for your stay. We appreciate your rating and are glad to hear that you had a positive experience. If you have any specific feedback you would like to share with us, please feel free to reach out to us directly. We value your input and hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 31일
Hello Patrick,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. Your comments have been duly noted, and we assure you that we take them seriously and will review them internally to improve our services. Should you have any further concerns, please don't hesitate to reach out to our management team directly. We appreciate your understanding and hope to have another opportunity to welcome you back in the future.Warm regards.

4/10 - 별로예요

Jasmin

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Hello Jasmin, Thank you for taking the time we apologize for any inconvenience you encountered during your stay. We would appreciate if you reach out and share your comments with our management team for further review and improvement.

2/10 - 너무 별로예요

Jeff

연인과의 여행, 출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I checked in to the hotel and within an hour and a half of me checking in, there were 8 Ontario Police cruisers detaining a suspect. There was a fight between the officers and the suspect and I checked out immediately! I also requested a refund of my money since I felt unsafe and they advise to contact Travelocity.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Hello Jeff ,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

2/10 - 너무 별로예요

stacy

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No Thanks
First, it’s not the greatest area but I’ve stayed in Barstow which is better, and it’s rough. There was no WiFi but it’s advertised, I couldn’t connect nor could my coworker. The towel situation was ridiculous, the floors were not clean, electrical outlets did not work. Lastly, at check out I had to wait for the front desk to”inspect” my room to get my $50 deposit back. I’ve never experienced someone having to go to my room to inspect it. First and last time you literally get what you pay for. Trash….
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hello stacy,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

6/10 - 괜찮아요

Jennifer

단체 여행
좋아요: 직원 및 서비스
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hello Jennifer,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 - 좋아요

Murice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 23일
Hello Murice,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

8/10 - 좋아요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location
2023년 8월에 4박 숙박함
답변 제공: Manager 님, 2023년 8월 18일
HI Mary,Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.

2/10 - 너무 별로예요

William

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
This is the Absolute Worst Motel I have ever seen. I would never recommend staying here.
2023년 5월에 5박 숙박함
답변 제공: Manager 님, 2023년 6월 2일
Hello William, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Lisa

별로예요: 청결 상태, 숙박 시설 상태 및 시설
I booked this hotel for my son to have a restful and relaxing night before his medical board exams. Wrong decision. I felt bad that I chose this hotel. He was not able to sleep because of the loud noises and screaming. Will never return and I don’t recommend.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 23일
Hello Lisa, Thank you for taking the time to rate our hotel. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I regret to learn that you encountered a disturbance during your stay. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a peaceful night's sleep, so we regret that this was not resolved for you right away. I want to assure you that your comments are being taken seriously, passed on to our staff, and addressed in order to improve the guest experience. Thank you again for taking the time to share your email; I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.

4/10 - 별로예요

Rachelle

좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Super sketchy area. Rooms very clean but building run down and homeless people all over. The liquor store right next door is a little scary too. Elevator feels like it is going to lock up. Hole in the shower curtain, no lobby, no coffee
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 17일
Hello Rachelle, You can absolutely rest assured that your voice is important to us and that our staff and management are truly sincere in our promise to improve upon the security measures taken to ensure the safety of our guests. I assure you that we take your comfort and safety seriously, and we are addressing your comments with staff to ensure that no similar instance occurs in the future. We hope you'll return someday to see how we're improving.

2/10 - 너무 별로예요

Ana 님, van nuys

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This is the second time I stay here. First time was about 5 years ago and it was a decent stay, clean, no issues. Nothing like this weekends experience. Checking in was easy. They take cash or debit deposit and receptionist was nice. They gave us room 217, first impression was “what’s that smell”. We start bringing in our stuff when we notice the chair still has crumbs from previous stay, fridge has a coffee spill and there’s ice cream in the freezer, used bar soap in the tub, and what seems to be pubes and unflushed remains in the toilet bowl. Big ew. I go downstairs and let the receptionist know and she is apologetic and offers to switch me rooms. We get 219, even worse. This room is even more outdated and worst of all the door wouldn’t lock. No key card needed, anyone could’ve come in at any time. Luckily I’m very thorough and caught this. Went back and asked to just get moved to the first room because I was just over it. It was ridiculous. All furniture in the room is outdated, microwave is the same, and just overall really dirty and unacceptable. Surrounding neighborhood is not bad and having the gas station, liquor store and Denny’s right outside is perfect but the sketchy gangsters hanging out in the parking lot past 2 am and the dirty room is a hell nah never again for me. Would definitely not recommend, will never be staying at this hotel or sister hotels ever again and honestly wish I could’ve canceled and got a refund.
2023년 3월에 2박 숙박함
답변 제공: Manager 님, 2023년 3월 28일
Hello Ana, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 - 훌륭해요

Jordie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Views
2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 2월 24일
Hello Jordie,Know that your voice is of tremendous importance to us and we value your comments about our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

6/10 - 괜찮아요

Eduardo

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The rooms were dirty and the sheets were stained
2023년 1월에 2박 숙박함
답변 제공: Manager 님, 2023년 1월 24일
Hello Eduardo, Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. Im sorry if we missed the mark during your stay. Thank you again for your feedback!

8/10 - 좋아요

Rosa

답변 제공: Manager 님, 2023년 3월 7일
Hello Rosa,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

2/10 - 너무 별로예요

Ana Lilia

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The sheets were dirty , the room need a lot of maintenance, and It smell like cigarrete all the Time
2023년 1월에 1박 숙박함
답변 제공: Manager 님, 2023년 1월 9일
Hello Ana Lilia, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

8/10 - 좋아요

veronica

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 1월 6일
Hello veronica,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

4/10 - 별로예요

ulysse

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not like the charge for early check in
답변 제공: Manager 님, 2022년 12월 27일
Hello ulysse, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

10/10 - 훌륭해요

Gabriel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice, spacious, clean rooms. Front desk was very efficient and friendly. Walking distance to some stores, restaurants, gas stations, etc. Will come back again.
2022년 12월에 1박 숙박함
답변 제공: Manager 님, 2022년 12월 12일
Hello Gabriel,It means so much to have earned your business. We appreciate the feedback regarding our front desk. Guest comments such as yours help us to continuously improve. Thank you for your business.

4/10 - 별로예요

Mikael

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible. Room was discusting. Dirty towwels, dirty shower curtain, sticky floor. Roaches scattered when lights turned on. I reserved because of the "Wyndham" in the name and being close to the airport, boy was i fooled. Drove 3 blocks north and noticed a lot nicer area. To late to reserve another hotel. Drug use during the night hours. DON'T STAY HERE!! Loud all night long, drug use all over and right outside my door.
답변 제공: Manager 님, 2022년 12월 7일
Hello Mikael, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

6/10 - 괜찮아요

Gary

출장 여행
좋아요: 직원 및 서비스
2022년 10월에 2박 숙박함
답변 제공: Manager 님, 2022년 10월 30일
Hello Gary,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

4/10 - 별로예요

christine 님, Bullhead City

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a convenient place to stay for our reason being in California. The room we stayed in didn't have drawers for your clothes. The clerk was very helpful.though and brought us hangers. Just need to fix rooms and pool. I think it was an on going process.
2022년 9월에 3박 숙박함
답변 제공: Manager 님, 2022년 9월 22일
Hello christine, It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that we did not fulfill this ambition during your recent visit. Please do not hesitate to let us know if we could be of any help.

10/10 - 훌륭해요

Elisa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 16일
Hello Elisa, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

4/10 - 별로예요

peter

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Don’t bother
Room was run down Urine smell permeated the room and staircase next to room Burn marks in bedspread (non smoking room!!!) WiFi was poor and intermittent
2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 16일
Hello peter, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

10/10 - 훌륭해요

Nicole

2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 7일
Hello Nicole, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

2/10 - 너무 별로예요

Julieann

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Close it down.
This place needs to be closed down. Drug deals in the parking lot. Filthy room. Gang graffiti in bathroom and etched in mirror. Furniture was broken, torn. Light fixture in bathroom coming out of ceiling. Floor tiles broken. Lobby closed. Spackle spots on walls. Clientele appear to be weekly/monthly renters. The furniture needs to be sent to the landfill. Almost called the Health Dept. Lucky for me, I only needed a one night stay. There is a liquor store and a Dennys that share the parking lot. I highly recommend that this property be removed from your booking site. I had always respected the Wyndham hotel name. This place is a disgrace.
2022년 7월에 1박 숙박함
답변 제공: Liz 님, 2022년 8월 6일
Hi Julieann, thank you for your feedback. I'm so sorry to hear your stay was not satisfactory. We are undergoing major renovations at the property. Due to COVID and supply chain issues, it is taking a bit longer than expected. Hopefully you will consider us in the future once the renovations have been made. We appreciate your business and look forward to seeing you in the future.

10/10 - 훌륭해요

Freight

2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 31일
Hello Freight,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

2/10 - 너무 별로예요

Richard

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dump, dump, dump
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 8월 2일
Hello Richard, It means so much to have earned your business. We appreciate the feedback regarding our hotel. We appreciate you taking the time to share your experience.

4/10 - 별로예요

benjamin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Find another place to stay
Terrible service. No ice machine. Sketchy area.
2022년 7월에 2박 숙박함
답변 제공: Liz 님, 2022년 7월 21일
We're sorry to hear your stay was less than satisfactory. Ice is actually available at the front desk. We appreciate your comments and are working hard to address these issues.

4/10 - 별로예요

Brent

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is nothing great about this property. The room was dirty, no amenities, patches in the walls with no paint, filthy carpet and bed spread. A coffee maker with no coffee, cups, etc. the office is used for maintenance repairs. Spend the extra $20 and go somewhere nice.
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 17일
Hello Brent, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.,

2/10 - 너무 별로예요

JERALINE

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty hotel
Not a good motel, the staff are ruled, threaten, if you are not out by 11 am. Dirty rooms, no room services, no breakfast as stated on the brouchure.
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 15일
Hello JERALINE, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 - 훌륭해요

Gonzalo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 3일
Hello Gonzalo, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

4/10 - 별로예요

Jana

가족 여행
별로예요: 숙박 시설 상태 및 시설
Horrible stay
The hotel was not as what it was said on your site. There is no continental breakfast since it is under construction, pool is closed for good, there are alot of prostitute staying in the hotel asking for your business.The pimp of the prostitute was sleeping with manager in the office the first night we got there we walked past them as it was very see able to see it. I asked for a bottom floor since my husband is disabled and got told that is only for smoking however there is an elevator you can take to your room. We got stuck in the elevator waiting for it to open.
2022년 6월에 4박 숙박함
답변 제공: Manager 님, 2022년 6월 23일
Hello Jana,Thank you for bringing to our attention your experience and comments regarding your stay. Thank you as well for bringing the breakfast options to our attention. Please know that this will be our top priority as we want to ensure the safety and health of our guests. I hope you will return to give us the opportunity to change your perception of our breakfast and services.

2/10 - 너무 별로예요

Carolina I

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Zona de Ambiente delincuencial Hotel sucio y con mal olor
2022년 6월에 3박 숙박함
답변 제공: Manager 님, 2022년 6월 23일
Hello Carolina I,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

6/10 - 괜찮아요

Freddie

좋아요: 직원 및 서비스, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 15일
Hello Freddie, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

2/10 - 너무 별로예요

Thinh

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
that room have smell look like enuresis, and no blankets, the coffee make not clean.
2022년 6월에 4박 숙박함
답변 제공: Manager 님, 2022년 6월 11일
Hello Thinh, Guest satisfaction is our number one objective so we really appreciate the input regarding our room. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 - 좋아요

Karen

2022년 5월에 1박 숙박함
답변 제공: Manager 님, 2022년 5월 31일
Hello Karen, It was our privilege to earn your business and we hope to host you again on your next trip.,