외관

컴포트 인 & 스위트, 온타리오 공항 근처 여행 후기

2.5 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 497개" "
평점 8 - 좋아요. 1003개 이용 후기 중 209개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 102개" "
평점 4 - 별로예요. 1003개 이용 후기 중 80개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 115개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

DAE

2023년 12월에 6박 숙박함
답변 제공: FD 님, 2023년 12월 31일
Thank you for your review. We hope that you enjoyed your stay with us. We look forward in seeing you again on your next visit to our hotel. We love having you here!

8/10 - 좋아요

Changyeol

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
마루바닥
마루바닥이 마음에 듭니다 카페트가 청뎔하지 않거든요
2022년 5월에 1박 숙박함
답변 제공: FD 님, 2022년 6월 11일
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

JOONTAE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
i feels good.
thank you
2021년 6월에 5박 숙박함
답변 제공: FD 님, 2021년 7월 4일
Thank you for taking the time to fill out our survey with such positive feedback. We appreciate each and every comment. Thank you for your review we hope to see you soon.

10/10 - 훌륭해요

Changyeol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 2박 숙박함
답변 제공: Ashley 님, 2019년 8월 6일
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

Ginger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. Clean rooms and surroundings. Need transportation to get to restaurants. Breakfast was nice.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Felipe

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The air conditioner in the room did not work Nor did the light switch for the lights. Also the tank lid for the toilet was not the right size as you can see the inside of the tank
2024년 4월에 1박 숙박함
답변 제공: FOM 님, 2024년 4월 24일
Thank you for your review, we do appreciate the feedback. We would like to apologize for the inconvenience you experienced during your stay with us; especially, with the condition of the room. We will share your comments to our maintenance team to ensure proper inspection. We hope the next time you visit us, this incident does not occur again. We love having you here!

10/10 - 훌륭해요

Sandy 님, Huntington Park

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great!
2024년 4월에 1박 숙박함
답변 제공: FD 님, 2024년 4월 21일
Thank you for your review, we do appreciate your feedback. We are glad to hear that enjoyed your stay with us. We hope to see you again on your next visit. We love having you here!

10/10 - 훌륭해요

RANDY

좋아요: 숙박 시설 상태 및 시설
Alway stay here
2024년 4월에 2박 숙박함
답변 제공: FD 님, 2024년 4월 19일
Thank you for your review, we do appreciate your feedback. We are glad to hear that enjoyed your stay with us. We hope to see you again on your next visit. We love having you here!

10/10 - 훌륭해요

desiree

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great. Room size, quietness, staff quickness.
2024년 4월에 1박 숙박함
답변 제공: FOM 님, 2024년 4월 19일
Thank you for your review, we do appreciate your feedback. We are glad to hear that enjoyed your stay with us and great to hear that our accommodations and our staff were excellent. We hope to see you again on your next visit. We love having you here!

2/10 - 너무 별로예요

Suzette

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not recommend this inn. The restroom is dim no exhaust fan it has but not working. When we check in there’s alot of excuses the room is not ready yet. It needs to be approve by the supervisor first, so forth and so on..to much alibi. The front desk is not accommodating.
2024년 4월에 1박 숙박함
답변 제공: FD 님, 2024년 4월 14일
Thank you for your review, your feedback is very important to us. We would like to apologize for the inconvenience you experienced during your stay; especially with your room not being ready upon arrival. We have shared your comments with our team to better handle these types of situations differently in the future. We hope the next time you stay with us, this incident does not occur again. We love having you here!

10/10 - 훌륭해요

Marcos

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitely appreciate how clean everything was. It was a very comfortable stay.
2024년 4월에 1박 숙박함
답변 제공: FD 님, 2024년 4월 12일
Thank you for your review. We are glad to know you had a comfortable stay with. We look forward in seeing again on your next visit. We love having you here!

8/10 - 좋아요

David

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Good location close to airport. Bed was great and slept well. Could use a renovation, especially the bathroom.
2024년 4월에 3박 숙박함
답변 제공: FD 님, 2024년 4월 9일
Thank you for your review. We are glad that you enjoyed your stay with us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We look forward in seeing you again on your next visit. We love having you here!

8/10 - 좋아요

Ereca

2024년 3월에 1박 숙박함
답변 제공: FD 님, 2024년 4월 22일
Thank you for your review, we do appreciate your feedback. We are glad to hear that enjoyed your stay with us. We hope to see you again on your next visit. We love having you here!

6/10 - 괜찮아요

Jacqueline

단체 여행, 연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Place could have been more cleaner definitely more updates are needed but overall not to bad it’s a good stay for a quick weekend
2024년 3월에 3박 숙박함
답변 제공: FD 님, 2024년 3월 31일
Thank you for your review, your feedback is very important to us. We would like to apologize for the inconvenience you experienced during your stay; especially with the condition of the room. We have shared your comments with our team to better handle these types of situations differently in the future. We hope the next time you stay with us, this incident does not occur again. We love having you here!

10/10 - 훌륭해요

Attila

출장 여행
Friendly staff Clean room All around great place
2024년 3월에 1박 숙박함
답변 제공: FD 님, 2024년 3월 30일
Thank you for your review; we do appreciate the feedback. We are glad that you enjoyed your stay with us. We hope to see you again soon. We love having you here!

8/10 - 좋아요

Jose Adan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
like everything
2024년 3월에 4박 숙박함
답변 제공: FOM 님, 2024년 3월 28일
Thank you for your review; we do appreciate the feedback. We are glad that you enjoyed your stay with us and great to hear that the service you received was excellent. We hope to see you again soon. We love having you here!

4/10 - 별로예요

KURT

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My room was not very nice. I had a hole in my closet door looked like someone punched it. my room would flood from the shower so I would have to build a towel damn to prevent it. bed was okay.
2024년 3월에 2박 숙박함
답변 제공: FOM 님, 2024년 3월 22일
Thank you for your review, your feedback is very important to us. We would like to apologize for the inconvenience you experienced during your stay; especially, the hole on the closet door and the overflooding. We will share your comments to our maintenance team to ensure proper preventative maintenance is in place to ensure all mentioned items are being inspected prior to arrival. We hope the next time you stay with us, this incident does not occur again. We love having you here!

2/10 - 너무 별로예요

Zelda

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not very clean, wifi didn't work.
2024년 3월에 1박 숙박함
답변 제공: FD 님, 2024년 3월 19일
Thank you for your review. We apologize to hear you had issues with our Wifi service during your stay, We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. we look forward in seeing you again on your next visit.

10/10 - 훌륭해요

HEC

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, quite, safe and peaceful
2024년 3월에 2박 숙박함
답변 제공: FD 님, 2024년 3월 18일
Thank you for your review, we are glad to hear you enjoy your stay at the Comfort Inn and Suites Ontario Airport. It was a pleasure having your here we hope to see you again soon!

10/10 - 훌륭해요

Manuel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy bien
2024년 3월에 1박 숙박함
답변 제공: FD 님, 2024년 3월 18일
Thank you for your review, we are glad to hear you enjoy your stay at the Comfort Inn and Suites Ontario Airport. It was a pleasure having your here we hope to see you again soon!

10/10 - 훌륭해요

Shani

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our say everything was clean. It was very quiet, and we would come here again.
2024년 3월에 2박 숙박함
답변 제공: FD 님, 2024년 3월 18일
Thank you Shani, for your review, we are glad to hear you enjoy your stay at the Comfort Inn and Suites Ontario Airport. It was a pleasure having your here we hope to see you again soon!

10/10 - 훌륭해요

Dean

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice size rooms extended stay
2024년 3월에 2박 숙박함
답변 제공: FD 님, 2024년 3월 14일
Thank you for your review, we are glad to hear you enjoy your stay at the Comfort Inn and Suites Ontario Airport. It was a pleasure having your here we hope to see you again soon!

10/10 - 훌륭해요

RANDY

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I come in town about every five or six weeks love staying there close to where my business is and just convenient always clean wonderful beds
2024년 3월에 2박 숙박함
답변 제공: FOM 님, 2024년 3월 7일
Thank you for your review; we do appreciate the feedback. We are glad that you enjoyed your stay with us and great to see you again; we do value your continuous loyalty with us. We look forward in seeing you again soon. We love having you here!

6/10 - 괜찮아요

BILLIE 님, Kapolei

2024년 2월에 1박 숙박함
답변 제공: FD 님, 2024년 3월 23일
Thank you for your review, we are glad to hear you enjoyed your stay at the Comfort Inn and Suites Ontario Airport. It was a pleasure having your here we hope to see you again soon!

2/10 - 너무 별로예요

Cristina

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk was rude, I didn’t realize check in was at 3pm, when I went to check in at around 1:30pm the young woman at the front desk said she didn’t know what time a room like mine would become available with no additional information I asked - ok, but there will be one close to bed time?? She said check in is at 3pm, I thanked her and left. Thats all she should have said from the beginning.
2024년 2월에 1박 숙박함
답변 제공: FD 님, 2024년 3월 2일
Thank you Cristina, for your review and feedback.Allow me to apologize on behalf of our hotel for failing to accommodate your early check in. Please know we value your time and effort, and that we'll do our best to ensure a smooth check in process on your next visit with us. Thank you for your review we hope to see you soon!

6/10 - 괜찮아요

Chelsea

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Stayed two nights in two rooms. One room the toilet bowl was leaking a consistent drip and the other room the toilet wouldn't flush. Pool was not heated but the hot tub was hot.
2024년 2월에 2박 숙박함
답변 제공: FD 님, 2024년 2월 27일
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the issues you encountered on your recent visit. We have shared your comments with our maintenance team to better handle these types of situations differently in the future. We hope to see you back soon!

10/10 - 훌륭해요

Florence

2024년 2월에 4박 숙박함
답변 제공: FD 님, 2024년 3월 22일
Thank you for your review. We hope that you enjoyed your stay with us. We look forward in seeing you again on your next visit to our hotel. We love having you here!

8/10 - 좋아요

Tailynn 님, Las Vegas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Large rooms that would be amazing with some updating. We were able to spread out and not be on top of each other. Room could use remodeling especially the couch in the livingroom, it was a disgrace! For the price it served it's purpose. Parking late night was not ideal. Not enough parking spaces for the amount of rooms and you are told to "just park in the yellow" right in fromt of the lobby doors. If we don't want to wake up early to move the vehicle then what happens? They would be knocking on our door so we waited around for 15 minutes as someone left and took that space. The area is nice and quiet. We would stay again for a short trip with the kids.
2024년 2월에 3박 숙박함
답변 제공: FD 님, 2024년 2월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Near Ontario Airport. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the issues you encountered on your recent visit. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. we look forward in seeing you again on your next visit. We love having you here!

4/10 - 별로예요

Eduardo

출장 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
Not clean and halls had a mad odor .
2024년 2월에 3박 숙박함
답변 제공: FD 님, 2024년 2월 24일
Thank you Eduardo, for your review and feedback. We are sorry to hear we failed to meet your expectations. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We hope to see you soon!

10/10 - 훌륭해요

Ilene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kind of tucked away from the traffic very quiet
2024년 2월에 4박 숙박함
답변 제공: FOM 님, 2024년 2월 22일
Thank you for your review. We are glad to hear that you enjoyed your stay with and we look forward in seeing you again on your next visit. We love having you here!

10/10 - 훌륭해요

Jesus

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo estaba bien
2024년 2월에 1박 숙박함
답변 제공: FD 님, 2024년 2월 18일
Thank you for your review, we are glad to hear you enjoy your stay at the Comfort Inn and Suites Ontario Airport. It was a pleasure having your here we hope to see you again soon!

10/10 - 훌륭해요

sylvia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: FD 님, 2024년 2월 18일
Thank you Sylvia, for your review. We are glad to know that you enjoyed your stay with us. We look forward in seeing you again on your next visit to our hotel. We love having you here!

6/10 - 괜찮아요

Rebecca

2024년 2월에 4박 숙박함
답변 제공: FD 님, 2024년 2월 18일
Thank you for your review. We hope that you enjoyed your stay with us and we look forward in seeing you again soon. We love having you here!

10/10 - 훌륭해요

Johnny

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you so much! My boyfriend and I really enjoyed our stay.
2024년 2월에 1박 숙박함
답변 제공: FOM 님, 2024년 2월 16일
Thank you for your review, we do appreciate the feedback. We are glad that you and you your boyfriend enjoyed your stay with us and great to hear that we provide you with excellent service. We hope to see you again soon. We love having you here!

8/10 - 좋아요

Kyjana

2024년 2월에 1박 숙박함
답변 제공: FOM 님, 2024년 3월 22일
Thank you for your review. We are glad that you enjoyed your stay with us. We hope to see you again on your next visit. We love having you here!

6/10 - 괜찮아요

Richard

가족 여행
My room had a terrible leak Water puddles were on the wooden floor which damaged the floor I reported it to the desk They were going to get back to me for a refund but didn’t
2024년 2월에 1박 숙박함
답변 제공: FD 님, 2024년 2월 13일
Thank for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Near Ontario Airport. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the issues you encountered on your recent visit.I have shared your feedback with maintenance to better handle these types of situations differently in the future. We hope to see you back soon!

10/10 - 훌륭해요

Jose

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I very satisfied love thank you
2024년 2월에 3박 숙박함
답변 제공: FD 님, 2024년 2월 11일
Thank you for your review. We are glad to know that you enjoyed your stay with us. We look forward in seeing you again on your next visit to our hotel. We love having you here!

10/10 - 훌륭해요

Cynthia 님, GILBERT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: FOM 님, 2024년 2월 8일
Thank you for your review. We hope that you enjoyed your stay with us and we look forward in seeing you again on your next visit. We love having you here!

10/10 - 훌륭해요

RANDY

2024년 1월에 2박 숙박함
답변 제공: FD 님, 2024년 3월 22일
Thank you Randy, for your review. We are glad to know that you enjoyed your stay with us. We look forward in seeing you again on your next visit to our hotel. We love having you here!

8/10 - 좋아요

Julio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 1월에 1박 숙박함
답변 제공: FD 님, 2024년 2월 3일
Thank you for your review. We are glad to know that you enjoyed your stay with us. We look forward in seeing you again on your next visit to our hotel. We love having you here!

10/10 - 훌륭해요

Sally 님, Carson

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From the time we walked in we were greeted with kindness. Rooms are clean
2024년 1월에 1박 숙박함
답변 제공: FD 님, 2024년 1월 29일
Thank you Sally for your review, We are glad that you enjoyed your stay with us and great to hear that we provided with excellent service. It was a pleasure having your here we hope to see you again soon!

10/10 - 훌륭해요

Cynthia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Toilet got clogged
2024년 1월에 1박 숙박함
답변 제공: FD 님, 2024년 1월 28일
Thank you for your review. We hope that you enjoyed your stay with us. We apologize to hear you had toilet issues during your stay, We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. we look forward in seeing you again on your next visit. We love having you here!

6/10 - 괜찮아요

Debra 님, South Jordan

별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: FD 님, 2024년 1월 28일
Thank you Debra, for your review. We hope that you enjoyed your stay with us. We hope to see you again soon. We love having you here!

6/10 - 괜찮아요

Veronica

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
답변 제공: FOM 님, 2024년 1월 25일
Thank you for your review. We hope that you enjoyed your stay with us and we look forward in seeing again on your next visit. We love having you here!

6/10 - 괜찮아요

Brandon

좋아요: 직원 및 서비스, 객실의 편안함
Not terrible
Staff was nice and friendly. Rooms have hard floors and rolling desk chairs. Not a great combo as we got to hear people moving around all night. Somewhat clean but had hairs on the counter and sink.
2024년 1월에 1박 숙박함
답변 제공: FD 님, 2024년 1월 23일
Thank you for your review, We are glad that you enjoyed your stay with us and great to hear that we provided with excellent service.We would like to apologize for failing to exceed your expectations.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope to see you again soon. We love having you here!

10/10 - 훌륭해요

Seonghoon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was great.
2024년 1월에 4박 숙박함
답변 제공: FOM 님, 2024년 1월 22일
Thank you for your review. We are glad that you enjoyed your stay with us and great to hear that we provided with excellent service. We hope to see you again soon. We love having you here!

4/10 - 별로예요

Danny

아이를 동반한 가족 여행
The worker who checked me in didnt say anything to me, no greeting, just told me my amount due and didnt tell me how much my deposit fee was, he just charged me. All and all the hotel is nice and clean and the surrounding area is calm and easy access to the freeway.
2023년 12월에 2박 숙박함
답변 제공: FOM 님, 2024년 1월 22일
Thank you for your review, we do appreciate your feedback. We would like to apologize for the inconvenience you experience during your stay; especially, with our customer service. Rest assure, that we have spoken to the agent regarding your comments and will be striving to improve our customer service for all of our guests. We hope that the next time you stay with us, this incident does not occur again. We love having you here!

8/10 - 좋아요

Elvis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like the attached doors to the other room
2024년 1월에 1박 숙박함
답변 제공: FOM 님, 2024년 1월 22일
Thank you for your review, we do appreciate the feedback. We are glad that you enjoyed your stay with us and we apologize for providing you with an adjoining room. If you decide to stay with us again in the near future, please do not hesitate to let the front desk know that you do not need an adjoining room. We hope to see you again soon. We love having you here!

2/10 - 너무 별로예요

Andre

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Terrible place to stay. Outdated, dirty, nothing like the pictures. Had to move furniture around to take use the sofa bed. Front desk staff was very slow and clueless. Do not stay here.
2024년 1월에 1박 숙박함
답변 제공: FD 님, 2024년 1월 15일
Thank you for taking the time to complete our online survey regarding your recent stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with our team to better handle these types of situations differently in the future. We hope you consider giving us another try. We hope to see you soon.

2/10 - 너무 별로예요

Serina

2024년 1월에 1박 숙박함
답변 제공: FD 님, 2024년 1월 15일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Near Ontario Airport. Allow me to apologize on behalf of our hotel for failing to meet your expectations. Feedback from our guest on their experiences is what we use to further our constant improvement. We hope to see you soon.